5/5
TrustpilotGreat service
Chris from Anwyl came to reseal around the bath. Very professional and friendly and came when expected. Thank you very much Chris!
Agent replied · 23 October 2024
Thanks Rich!
Trusted Agent profile · Northwich
Anwyl Homes Northwich reviews
★★★★★
1,043 reviews across 2 platforms
Winnington Avenue, Northwich, CW8 4FT
Anwyl Homes's office in Northwich, at Winnington Avenue, is rated 4.6 out of 5 across 1,043 reviews on two platforms, including 17 Google reviews rated 4.2.
Reviews
Every review we hold for the Northwich office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent job by Chris from customer…
Excellent job by Chris from customer services last week even doing extra bits that had been waiting months for me other people to come back and finish. Just wish everything else had been so easy but finally getting there 12 months in.
Agent replied · 10 June 2024
Hi Clare, thanks for your review about Chris, one of our Customer Service Technicians. If there is anything else you need, please don't hesitate to get in touch with our Customer Service team.
5/5
GoogleFantastic Customer Service! We decided on the Winnington Place with Anwyl Homes in Jan 2022. From the time of reservation of the plot till the time of moving in during July 2022, our journey has been fantastic, thanks to the efforts of Kelly and Marie from Customer Service at Winnington Place. Both Kelly and Marie helped us settle down with all formalities, all the way through the process, by going into each and every detail of the property, arranging viewing of the show home innumerable times, sorting out the solicitors and mortgage lenders and keeping us updated on key milestones right through our journey until we moved in July 2022. Kelly and Marie also helped us with discounted service providers with many add-ons we did to the house, before we moved in. The moving in process itself was very smooth and comfortable. After we moved in, Keith Best and Phil Jump, the Site Managers, helped us with everything, from clearing all the snags on the snag list to attending to my adhoc calls for help. In fact, there were very minor snags found when we moved in and we are very happy with the property we have bought with Anwyl. I just cannot praise enough, the hard work and dedication that Keith and Phil have put in and are continuing to doing so in keeping the Customers at the Winnington Place Estate happy. Overall, I would say we have made the best decision in buying the property with Anwyl at Winnington Place and our journey right from the start would not have been successful without the tiring efforts of Kelly, Marie, Keith and Phil as above. Anwyl Developers have been great in terms of their House Build Quality, Customer Service and Reliability.
5/5
TrustpilotPete & Josh - anwyl
Pete & Josh attended our property to resolve an on-going snag Both did a great job & a quick turn around!Josh has previously been to our property & was just as good then as he was today!
Agent replied · 10 June 2024
Hi, thank you for your review!
5/5
TrustpilotLee Ashworth came to do a job for us on…
Lee Ashworth came to do a job for us on garage internal door as always he dud a professional perfect job for us top class workman a credit to the company
Agent replied · 22 November 2024
Thanks Glyn
5/5
TrustpilotJosh Hough & Chris Appleton
We had a great experience with Josh Hough & Chris Appleton on 03/11/23 at Alexandra gardens. They were completing several snags for us and did a really good job. They're always incredibly efficient, we can't thank them enough!
Agent replied · 10 June 2024
Hi Charlotte, thank you for your review, the Customer Service team really appreciate your lovely comments, thank you.
5/5
TrustpilotRefitting of en-suite doorstop
Lee arrived on time and completed the job in a timely and professional manner. Thank you
5/5
TrustpilotAbsolutely fallen in love with Anwyl…
Absolutely fallen in love with Anwyl homes, I have been to a number of builders but the sales lady was so lovely and helpful and I can’t believe how much is included against what other builders are offering. I am waiting for the next 3 bed to be released and then I will be reserving for sure ! Can’t wait
Agent replied · 10 June 2024
Hi Millie, thank you for your lovely review. We look forward to welcoming you as one of our homeowners very soon!
5/5
TrustpilotAnwyl are great - Ian is even better!
The process of buying our first home was so smooth with Anwyl. We felt supported and well-informed throughout the process. A big shout out must go to the site manager at Cross Fields, Ian, who has been an absolute diamond from our first viewing through to the outstanding aftercare support. Thank you!
5/5
TrustpilotSnag list
Paul Higham visited. Very professional and helpful in his advice about the issues at hand. Sorted them on time. Good listener and punctual.
Agent replied · 23 October 2024
Thank you!
5/5
TrustpilotVery Happy
I’m renting a property on the Mill Green development and after a few teething issues I’m very happy, Nathan (site manager) has been amazing and always very prompt with fixing any problems. I would recommend 100%
Agent replied · 10 June 2024
Hi Kendal, thank you for your review about our Mill Green development and specifically the support you have had from Nathan, thanks again.
5/5
TrustpilotGreat job, quick and easy to talk too
Lee Ashworth - attended our house to fix a section of skirting board and paintwork. Did an excellent job and even spotted something that could be improved on the fitting of the door and helped to improve.
Agent replied · 10 June 2024
Hi Craig, thank you for taking the time to leave this review about Lee, it is appreciated.
5/5
TrustpilotPaul Higham (Technician) is absolutely…
Paul Higham (Technician) is absolutely fantastic. He has attended the property to fix a couple of things and on both occasions was super friendly, professional and helpful. Just a genuinely nice guy that knows his stuff, which is what you want when you have people come into your home.
Agent replied · 10 June 2024
Hi Sacha, thank you for you lovely review about Paul, we have passed your kind comments on to him. Our team love to hear positive feedback, thank you!
4/5
TrustpilotGreat team at Winnington Place!
I'm in the process of buying my forever home at Winnington Place, Northwich and can't thank the team enough for their help with everything! This is my first new build buying experience and Marie, Kelly and Phil have all given me support and help every step of the way so far. Just wish my completion date would hurry up!!
Agent replied · 10 June 2024
Hi Louise, Thank you for your lovely review, we will pass this on to our team at Winnington Place to let them know how happy you are! Our team work very hard to make the process of buying a new home as easy as they can, so they'll be really pleased to hear your comments. Hopefully we are welcoming you as one of our homeowners very soon!
5/5
TrustpilotGreat Team, Great Buying Experience
I purchased a property at Alexandra Gardens in Crewe, Jason who sold me the property was there from start to finish, he was a great support and helped with everything that I needed.
Agent replied · 10 June 2024
Hi Kate, thank you for this review, we passed your comments on to Jason and he really appreciated it, thank you.
5/5
TrustpilotChris and Paul did a fantastic job…
Chris and Paul did a fantastic job sorting out the cupboard doors in our kitchen
5/5
TrustpilotGreat service
Peter Giddins came to paint and patch up a leak we had. Did a fantastic job, very professional and left it looking brand new.
Agent replied · 23 October 2024
Thanks Ashley!
5/5
TrustpilotExcellent service!
Lee came today to sort the cracks on my stairs, not only has he has done an amazing job but he also noticed a problem with my front door that he fixed there and then.I am more than impressed with the service that I have received, Thank you.
Agent replied · 10 June 2024
Hi Hannah, thank you for your review, it's lovely to see that you were impressed with the service, we work hard to provide a great service for our homeowners, thank you!
1/5
TrustpilotI've not reviewed so how has this appeared?!
I haven't reviewed Anwyl then I get an email to say I have? I can give a review but it's not going to be pretty...
Agent replied · 24 August 2024
Thanks Mike!Edit: We think you must have completed a review in June about one of our Customer Service Technicians, hope that helps? If there is anything you aren't happy with please don't hesitate to get in touch with Customer Services via the webform on our website or by calling 03300 244955.
5/5
TrustpilotBought our beautiful home last April…
Bought our beautiful home last April and absolutely love it!! Steph and Sam at the site help us from start to finish and can’t thank them enough they have been very professional and helpful nothing is to much trouble for them. Great team!!! Would definitely recommend Anwyl Homes. Thank you
Agent replied · 10 June 2024
Hi Nicky, thank you for your lovely review, we have passed your comments on to the team at our Priory Gardens development and we know they will really appreciate your feedback - thankyou!
5/5
TrustpilotExcellent
Peter came out to make some adjustments to our front and back doors, despite coming across a few issues he has made every effort to ensure these are now water tight and air tight until our new ones arrive. He was extremely helpful, knowledgeable and informative as well as friendly.
5/5
TrustpilotEnsuite door fixed
Josh Hough fixed out ensuite door recently. He was punctual and the monend he looked at the door he knew what needed doing. He then fixed the door in under 10 minutes which was lovely. Very professional.
5/5
TrustpilotAnwyl homes sales team were amazing…
Anwyl homes sales team were amazing from the beginning. Clear communication & very helpful. We worked mostly with Jason - he was wonderful
Agent replied · 23 October 2024
Hi, thank you for this great feedback, specifically about Jason, we have passed your comments to him, thanks again.
5/5
TrustpilotImpressive work completed.
Two technicians attended today and replaced our faulty front door lock. We found them to be friendly, courteous and very professional. They quickly diagnosed the problem and the job was completed within 10 mins. Impressive work.
Agent replied · 10 June 2024
Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
