Trusted Agent profile · Northumberland
★★★★★
670 reviews across 2 platforms
46 Priestpopple, Hexham, NE46 1PQ, Northumberland, NE46 1PQ
Rook Matthews Sayer's office in Northumberland, at 46 Priestpopple, is rated 4.8 out of 5 across 670 reviews on two platforms, including 32 Google reviews rated 4.8.
Every review we hold for the Northumberland office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service since day 1
Excellent service since day 1. Very pleasant staff. We were in communication with Ellie since the beginning and she has been very helpful and easy to contact too. Overall, we’ve had no problems and are very happy. Thank you!
Dear Joanne, thank you for the 5 shiny stars and lovely words regarding the team, specifically Ellie. We hope to assist you again in the future. Many thanks
5/5
TrustpilotThe staff at RMS Ponteland are amazing
The staff at RMS Ponteland are amazing. The customer service is excellent and attention to detail is exceptional. The assistance provided was second to none. I highly recommend RMS Ponteland
Dear Erika, thank you so much for taking the time to leave this lovely five star review for RMS Ponteland.
4/5
TrustpilotBenwell
Helpful and responsive
Thanks for leaving us a great review! We hope we can make it into a 5 star should you use our service again.
5/5
TrustpilotVery professional but friendly
Very professional but friendly. Kept us informed throughout.
Thank you Deb for leaving us a 5 star rating!
5/5
TrustpilotSian Harrison & the team at the…
Sian Harrison & the team at the Ponteland branch of RMS were very helpful and friendly thank you so much.
Thank you Lisa for taking the time to leave this 5 star review for RMS Ponteland, we really appreciate it!
5/5
TrustpilotRMS Blyth offer a brilliant, professional service
Just completed a purchase of a flat through RMS Blyth office& wanted to congratulate the whole team on giving brilliant service. The team were really helpful & nothing was too much trouble. Would highly recommend.I will definitely use them again.
Dear DD, thank you for leave 5 shiny stars for our Blyth branch. We're so glad they provided you with brilliant service while buying your flat. We hope you're very happy in your new home!
5/5
Trustpilot10/10 Service
10/10 Service, best in Newcastle to sell your property. Can't fault them.
Thank you so much for giving RMS Gosforth a 5 star review Georgina! We really appreciate your kind words.
1/5
Trustpilot11 Years - NOT one viewing.
We were on the market for 11 years with Rook Mathews and NOT one Viewing. They did absolutely nothing they said they would do on initiation back in 2008. Lucky we were not desperate to move. Months and years would go by without contact from them. I paid them upfront for advertising which I would advise against. Avoid this company for sure. They valued the property, initially, then gradually convinced me to lower the price to quicken the sale, that inevitably did not happen. I changed to another agent, and had 5 views in 3 months.
5/5
TrustpilotExcellent service from Michelle and all…
Excellent service from Michelle and all the team from start to finish. Highly recommend.
Thank you so much for leaving Michelle and our team in RMS Blyth a 5 star review!
5/5
TrustpilotRook Matthews Sayer provides excellent…
Rook Matthews Sayer provides excellent service throughout. From arranging the photos, placing the ad, arranging viewings through to the sale. I was kept well informed throughout and felt that RMS were always available to answer my queries. Would highly recommend. Thanks again!
Hi Ronan, thank you ever so much for taking the time to write such a kind, detailed review. It was a pleasure to read. We're very pleased that the whole process ran smoothly for you. We hope to be of assistance to you again in the future! Thank you, again.
5/5
TrustpilotWent to see mortgage advisor to renew…
Went to see mortgage advisor to renew mortgage. Brilliant service and swapped over to new mortgage within the week.
5/5
TrustpilotGreat service
Great service, everything was handled fast and professionally. Helped the sale go through in under 2 months
Dear Rob, thank you for leaving us 5 stars! We really appreciate it.
5/5
TrustpilotExcellent Service
RMS Commercial sold our business recently and we could not have been happier with the service provided by GordonCannot recommend them highly enough
Dear Paul, thank you so much for taking the time to leave this great five star review for RMS Commercial, we shall pass on your kind comments to Gordon.
5/5
TrustpilotEasy to deal with
Chris at Rook Matthews Sayer helped us with the sale of some land. He was on the case straight away and the land was sold promptly and without issue. Would use again in the future.
Hi Peter, Very kind of you to recognise Chris and his hard work. We look forward to welcoming you back in the future!
5/5
TrustpilotWorked with Ellie
Worked closely with Ellie. The experience couldn’t have went any better. A wonderful mix of friendly and professional.Thank you.
Thank you for the 5 stars Carl, we really appreciate it. We're sure Ellie in RMS Gosforth will be thrilled with this feedback too.
5/5
TrustpilotRMS Jesmond branch
The team at the Jesmond branch of RMS are always really friendly, professional and helpful. It is their excellent customer service and honest approach which drew me to choosing them to help find tenants for student properties. Thank you so much.
Hi, Thank you for taking the time to leave us a review. It's great to hear how accommodating and helpful our Jesmond team were. I hope we can be of assistance to you again in the future!
5/5
TrustpilotHighly Recommended - Alnwick Office
Claire, at the RMS Alnwick office has been terrific throughout the purchase process. She stayed in regular contact and could not have been more helpful, from first viewing (in the middle of a pandemic) to handing over the keys. Highly recommended.
Hi, thanks very much for leaving us this great review and the recommendation. we're delighted that you're happy. Thank you
5/5
TrustpilotSold business very quick
Sold business very quick. Was informed regularly of people viewing etc
Thank you for leaving our Commercial team a 5 star review Andrew, we really appreciate it!
5/5
TrustpilotExcellent service once again from RMS…
Excellent service once again from RMS Ryton. The entire sales process was seamless, even in these peculiar times! Cannot praise Victoria, Emma and Julie enough. The level of communication was perfect. Well done RMS Ryton. Couldn't recommend enough.
Dear Helen, thank you very much for leaving a really lovely review for our Ryton team. We are so glad that the girls were able to continue providing you with the 5* excellent service you've had from RMS before. We hope to be able to assist you again in future!
5/5
TrustpilotWest Denton Branch excellent service
excellent service, found a buyer for our property within 2 days. Good communication and always available Would definitely recommend
Thank you for the 5*s for RMS West Denton, we really appreciate you taking the time to leave this review.
5/5
TrustpilotNichola Bruford- excellent customer service
I have used Nichola Bruford for a couple of years now as both a financial and mortgage advisor. Her customer is service is always above and beyond. Making what can often be a stressful task, a smooth one! Thank you!
Hi Jill, thank you for taking the time to leave us 5*s and a very kind review! We're very glad to hear the transaction went smoothly for you and we hope to be of assistance to you again in the future!
5/5
TrustpilotI highly recommend them.
What a fantastic estate agent for my house purchase. Always helpful, gave any information I requested in a timely manner. Both the seller and I couldn't fault them on their communication all the way through. I would highly recommend.
Dear Kieren, thank you very much for leaving our team 5 stars and a really nice review. We really appreciate the recommendation and hope to be able to assist you in future, should you require it!
5/5
TrustpilotHouse sale
A very professional service from start to finish, the whole team were very helpful and friendly and made the whole process stress free, we would definitely use Rooks again
Dear Gillian,Thank you so much for this lovely 5* review for RMS Blyth. We're thrilled to know you would use us again!
5/5
TrustpilotAlistair arranged my mortgage
Alistair arranged my mortgage and has provided a first-class service. He has kept me fully updated throughout the process and I would not hesitate to recommend his service.
Dear Jon, thank you for taking the time to leave this fantastic 5* review for our mortgage advisor Alistair.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Rook Matthews Sayer's Northumberland office has 670 reviews across two platforms: 32 on Google, 638 on Trustpilot (across the whole business).
Rook Matthews Sayer Hexham is rated 4.8 out of 5 across all 670 reviews, and 4.8 out of 5 on Google from 32 reviews.
Rook Matthews Sayer Hexham, 46 Priestpopple, Hexham, NE46 1PQ, Northumberland, NE46 1PQ.
