Every review we hold for the Northumberland Heath office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAble Estate provides a service that is second to none in whole of London and Kent area, friendly staff to help.
Big thank you to Maria, Kevin and Paul , very efficient , prompt, and excellent service.. All staff was a tremendously helpful estate agent. ... They are really professional in dealing with our house sale in Kent. They were always available by phone or email, and was very proactive in keeping the sales process moving.
Once again big thank you allPositiveResponsiveness, Quality, Professionalism, Value
Dr · 25 August 2021
★★★★★ 1/5
TrustpilotRogue company
These guys filmed on our private property without permission. Absolute rogue company, do not engage with them.
Rebecca · 6 September 2026
★★★★★ 5/5
GoogleSo happy with the service and fasting process also. Thank you
Alexis · 24 February 2026
Agent replied · 24 March 2026
Thanks Alexis, always a pleasure.
★★★★★ 5/5
GoogleAble Estates are an excellent, transparent, and effective service that we are using to find and rent properties since 2018 and as of today.
Ana · 14 October 2025
Agent replied · 13 November 2025
Hey Ana, thanks for the review, very kind of you.
★★★★★ 5/5
GoogleThe best estate agents you can find in whole of london and Kent area .
Very helpful and efficient . Did a mistake to move to other company but now will come back . Bought one property from Abel and now buying second from same estate agents .
Big thank you to Maria Porter , very efficient , prompt, and excellent service . And similarly Paul and Kevin always gave 1st class service and solutions for property hunting , selling , letting and managing .
I think Abel estate will be my only choice when it comes to do any thing with property .
Once again big thank you 😊
Kehkashan · 3 June 2020
★★★★★ 5/5
GoogleKay Digby I would like to thank Able Estates - and Louise specifically - for their assistance over the last few weeks. Initially thinking that Able Estates would be closed, their service has continued uninterrupted. Louise has been very helpful over the last few weeks in dealing with issues falling out of the current pandemic, handling the evolving situations with care and sensitivity for both tenant and landlord, reaching a solution that met the needs of all. The current Pandemic prompted me to write this review but also worth stressing that we have been associated with Able Estates for a number of years now and the service they have provided has been excellent throughout
Martin · 3 June 2020
★★★★★ 5/5
GoogleI have been with Able Estates over 10 years I am very happy with the Company. They are very helpful, reasonably priced. They have managed two properties for all these years.
They have also sold one of my property for me.
I will recommend the Company to anyone.
We hope they will continue to manage my property as well as always.
Helen Fung
Helen · 24 March 2024
Agent replied · 3 June 2023
Thank you for this great review Helen. We will continue to provide a high standard of service to you, and thank you for your business ~ Louise
★★★★★ 5/5
FacebookKay Digby I would like to thank Able Estates - and Louise specifically - for their assistance over the last few weeks. Initially thinking that Able Estates would be closed, their service has continued uninterrupted. Louise has been very helpful over the last few weeks in dealing with issues falling out of the current pandemic, handling the evolving situations with care and sensitivity for both tenant and landlord, reaching a solution that met the needs of all. The current Pandemic prompted me to write this review but also worth stressing that we have been associated with Able Estates for a number of years now and the service they have provided has been excellent throughout
Kay · 30 April 2020
★★★★★ 5/5
FacebookVery professional agency, great line of communication, very friendly and helpful. Willing to go the extra mile. I personally dealt with the lettings team and had a good experience. Everyone I’ve had the pleasure of dealing with at Able has displayed the same level of efficiency and professionalism - all to a high standard. Sue was particularly helpful. Thanks for keeping me updated every step of the way and for all your efforts in helping me secure my dream property :)
Louise · 7 August 2019
★★★★★ 1/5
Trustpilotthis website needs to be reported to…
this website needs to be reported to the trading standards, they advertise free access. nope complete fabrication. there is no free access. don't waste your time.
Ash · 15 May 2026
★★★★★ 5/5
GoogleI would highly recommend the team at Able Estates Bexley Road to all my friends and family.
They are [professional and friendly at all times taking the time to explain things if we didn't understand something, nothing was too much trouble.
I could not fault them at all from the time Paul came to see my mum to the time we handed the keys to them on completion.
I would definitely give them 10 out of 10.
Thank you Paul,Kevin,Maria and Ruth for everything you have done it is much appreciated.
Jane · 4 June 2019
★★★★★ 5/5
GoogleI had a seamless experience from start to finish. Everyone I spoke to was highly professional and helpful at every stage of the process. It was a genuinely positive experience dealing with Able Estate Agents.
Jane · 3 March 2026
★★★★★ 5/5
GoogleDebbie and the team made everything a smooth process and we’re great.
Joanna · 24 March 2024
Agent replied · 24 March 2026
Thank you for giving us a great review - much appreciated.
★★★★★ 5/5
TrustpilotBrilliant service, and highly recommended
Can't recommend Able Estates enough to anybody looking for a reputable estate agents within the area.
Josh · 18 July 2026
★★★★★ 1/5
GoogleAble Estates misrepresented a property in their advert as freehold when it was in fact leasehold, with a short lease below the marriage value. We were not advised it was a shared ownership property either, these details only came to light after we had paid for and received information back from our searches through our solicitor. Their tactics in trying to get us to sign a contract with them rather than our preferred agent were unscrupulous and we suspected them of unprofessional conduct during negotiations also. I would not recommend this company and I do not appreciate their continuing to send emails after I have unsubscribed.NegativeProfessionalism
Mix · 25 August 2022
Agent replied · 3 June 2023
Hi, Thank you for leaving a review - this page is for Lettings & Property Management, however we will pass your comments/feedback to the Able Estates - Sales Dept. If you want to email me direct on management@ableestates.com with your name I will see why you are still receiving emails if you have unsubscribed. Thank you Louise
★★★★★ 5/5
GoogleI would recommend this Estate Agent to anyone selling or buying a property. Paul Service came to my home and was very polite and helpful in valuing my home. He gave me advice on what i could do to improve my home that may help me sell at a higher valuation. There was no pushiness from him I did not feel under any pressure like I have from some agents to make decisions there and then. I will definitely be using Able Estates to sell my home when I am in the position to do so. Many Thanks Paul.
Sylvia · 4 June 2018
★★★★★ 1/5
GoogleAble Estates were not very able. The only tenant they found on our behalf had a CCJ which was later discovered to be for non-payment of rent and *they asked if they should proceed with this tenant via email*. The profile they sent overall sounded dubious and shouldn’t have been sent in the first place as this person wouldn’t have passed referencing. We also did a great deal of leg work in finding tenants and directing them to Able Estates. The interested parties complained about Able Estates being hard to reach and taking too long. In some cases we simply didn’t hear anything from Able Estates about next steps. I can say they are good at taking pictures and a video for your property, but not much else. They will only call you to complain that the pricing is too high and ask you to reduce the price below market. No interest was shown in following up leads that we had to give them. Looking online I am very confused by their high star rating and the number of awards they have received. Able Estates are unable to deliver. Edit: Thanks but the property is already gone at the original asking price with an agent who took less than 1.5 weeks to deliver whereas with Unable nothing materialised after significantly more time.
Frocrastination · 3 June 2022
Agent replied · 3 June 2023
Thank you for your review, it gives us no pleasure to see that in your opinion we are not very able however, we are happy to respond.
Yes, after going through our pre-qualification process one interested party did have a CCJ and this was explained to you, hence them not being put forward for referencing. You also had elected to have a rent protection policy running alongside any tenancy and the persons you referred to the office didn't meet the criteria for you to have the policy (again through our pre-qualification process).
We are glad that you did find our photo's and video satisfactory as it's apparent that you passed them onto several other agents for them to use in the marketing your property.
The feedback given from viewers was that the 2nd bedroom in the property was extremely small and therefore, did not warrant the rent being asked for. This information was passed to you, and in order to not waste anyone's time we suggested the rent be reduced. You didn't agree to this, so after a further time of receiving no interest the property was withdrawn from the market. As of today, we can see that the property is still being advertised, so all we can do is wish you good luck with finding a tenant.
★★★★★ 5/5
Googleprofessional, polite and correct in their work
Thanks so much 🙏🏼 …
Tanya · 14 October 2025
Agent replied · 13 November 2025
Hey, thanks so much for the review.
We very much appreciate it.
★★★★★ 5/5
GoogleThe Management team are extremely helpfull and understanding. There is not a problem that they can't help solve. Very reassuring.PositiveProfessionalism
Hannah · 25 August 2022
Agent replied · 3 June 2023
Thank you for the great review Hannah - much appreciated ~ Louise
★★★★★ 5/5
GoogleDebbie and the team made everything a smooth process and we’re great.
Joanna · 13 May 2023
Agent replied · 3 June 2023
Thank you for giving us a great review - much appreciated.
★★★★★ 5/5
GoogleAble Estates have managed my rental flat for almost 2 decades and they are always helpful, professional and prompt to reply to any query. They have managed all aspects of the letting process perfectly. I would certainly recommend them to anyone considering being a landlord.
Lesley · 16 July 2025
★★★★★ 5/5
TrustpilotGreat experience with Able Estates
I've been looking for a rental property for a couple of months. The process has been long, stressful and at times the estate agency was unable to match our requirements for the property we needed. But as soon as I contacted Able Estates, they were able to find a property for us straight away, within a couple of days we had the viewing done, paperwork completed and began our reference checks without any hindrances. It was only a matter of days where we signed our rental agreement. I am so happy that we signed up with them and really appreciate their help in helping us find this home. I would always recommend Able Estates to everyone.
Urooj · 29 December 2023
★★★★★ 5/5
GoogleAble Estates have been amazing. we have been renting through them for 6 years now and there staff and service is the best. I have used other agents in the local area before but now would always use Able's as my 1st choice.
Peter · 24 March 2024
Agent replied · 3 June 2023
Thank you for continued business and the fab review - much appreciated
★★★★★ 5/5
GoogleGreat service! We would recommend Able Estates as the go to in this specialist area and special mention goes out to Carly who had phenomenal customer service and attention to detail whenever I have had dealings with this member of the team. BRAVO!
Wayne · 24 March 2024
Agent replied · 29 May 2023
Oh wow, thank you for this glowing review. Carly is a very important part of our team and is pleased to have been of assistance to you ~ Louise
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
