5/5
Excellent service from start to finish. Hernan and Tom were excellent. Highly recommend.

Trusted Agent profile
★★★★★
122 reviews across 2 platforms
171 - 175 Church Road, Northolt UB5 5AG
Brian Cox's Northolt office at 171 - 175 Church Road is rated 4.0 out of 5 across 122 reviews on two platforms, including 112 Google reviews rated 4.0. The 10 Facebook count is for the whole business. Checked 9 October 2026.
Every review we hold for the Northolt office, from every platform, shown as written. First names only.
5/5
Excellent service from start to finish. Hernan and Tom were excellent. Highly recommend.
1/5
Worst estate agents in the market. I had three appointments booked in a row on 6th June 2018 at 3.00pm, 3.15pm & 3.30pm but no one was there at place to show property !!! I left my work early for these viewings, wasted my day !!! When I called them they don't bother !!! Unprofessional and arrogant !!!
1/5
Very unprofessional, rude all Branches of Brian Cox they called me to arrange appointment I booked with them. On the day of of appointment they said there’s no appointment book luckily I called before attending After several calls I found out they even did not have clue. Waste my time not reliable.
3/5
good team...Jef is great!!!
5/5
The service we recieved from Brian Cox was amazing, there was excellent communitcation from the beginning of our journey all the way through to the endPositiveProfessionalism
5/5
Highly professional Estate Agents! The best in the area. Great communication every step of the way and always on the other end of the phone to answer any questions. Would highly recommend
1/5
They are moving the viewing date on the viewing day! And after you got a day off your work you find out that you will need to take another one - at least... I cannot recommend such service to anyone.. beware
5/5
Great service. Very efficient and helpful. Always a pleasure to deal with.
5/5
Since putting the house on the market with you guys and to the completion it has been a great experience. Job well done!!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
I got a great house through this agency. Good and prompt service . The staff are very friendly and helpful especially the lettings manager Hernan Restrepo . I am really satisfied and I give five stars
5/5
I have been in contact with Phillip, he is efficient and polite and he had a cheerful tone! Great customer service!PositiveResponsiveness, Professionalism
1/5
Unprofessional. Entered our home for a viewing without permission or warning
1/5
Unprofessional and ridiculously slow, Possibly a side effects of me being women as it appeared to be a boys club masking itself as an estate agent.
1/5
Outright awful! Careless, misleading and wholly incompetent agent we had the misfortune to deal with
1/5
Very dodgy I had a very bad experience. People working in this place are unprofessional and unreliable.
5/5
Would work with them again, they were fast and professional.PositiveResponsiveness, Quality, Professionalism
1/5
The agent did not come to the appointment, he did not call. Very low level of professionalism.
5/5
Had a brilliant experience with Brian Cox would definitely recommend them to anyone that wants a simple smooth sale.
5/5
Really nice service pleasure to do business with them
5/5
Great Service in spite of Covid constraints.PositiveResponsiveness, Professionalism
1/5
They have no currwnt home offers on the website to mislead people
5/5
Just as it should be.... Thanks
5/5
Very good service and great people
4/5
Lots of good properties
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Brian Cox's Northolt office has 122 reviews across two platforms: 112 on Google, 10 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Brian Cox is rated 4.0 out of 5 across all 122 reviews, and 4.0 out of 5 on Google from 112 reviews, checked 9 October 2026.
Brian Cox, 171 - 175 Church Road, Northolt UB5 5AG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.