Trusted Agent profile · Northolt
★★★★★
122 reviews across 2 platforms
171 - 175 Church Road, Northolt, UB5 5AG
Brian Cox's office in Northolt, at 171 - 175 Church Road, is rated 4.0 out of 5 across 122 reviews on two platforms, including 112 Google reviews rated 4.0.
Every review we hold for the Northolt office, from every platform, shown as written. First names only.
5/5
GoogleWithout doubt the most proactive Estate Agents in the area. We have brought two properties and sold one over the last 10 years, whilst living in the area. Highly recommend using Brian Cox as they are the most responsive and attentive when buying and selling property. Well done to Jeff and his team ! keep up the good work !
5/5
GoogleJeff and Orla were absolutely FANTASTIC. We put our house on the market during July 2020 during the midst of the pandemic. All social distancing measures and respect was always shown during viewings of our home. Our home was sold within 2 weeks of being on the market. We did not find a property to purchase until late October. Both Jeff and Orla have kept us fully informed and has kept us fully updated during the whole process. We have been so impressed with the service provided that my parents have now put their property on the market and is now sold subject to contract.PositiveProfessionalism
5/5
GoogleThe management team is thoroughly helpful, we rented a flat in Harrow and without fail the team sorted any issues raised. Caroline was our main contact and she was always proactive and resourceful. Can't thank them enough.
5/5
GoogleJeff was not only efficient and professional he gently ’held my hand’ throughout the whole process which I really needed. He knows his stuff and gave me a valuation over the phone (which I thought was optimistic) and when he visited he said maybe it would go above the asking price, I’m pleased to say he was proved right. Thank you Jeff, I hope they are paying you well, you deserve it!
5/5
GoogleWas looking for a property in Northolt and dealt with Phil He was very professional and helpful and couldn’t do enough to look after us. I would highly recommend your agency Thanks Cathy
1/5
GoogleThis letting agency has been nothing but a headache. We entrusted them with selling our property and expected them to handle matters professionally, but they failed miserably. They repeatedly delayed important tasks, gave us vague answers, …
Thank you for sharing your feedback. We're truly sorry to hear that your experience with us was not up to the standard you expected. We understand how frustrating delays and poor communication can be, especially during such an important … More
5/5
GoogleI made one of the best choices in my life in starting the cooperation with Brian Cox Estate Agents, Northolt Branch. All the employees of the branch were involved, meticulous and so very well prepared for their job. That said, the true real estate agent has definitely been the branch manager, Mr Jeff O’Sullivan. I want to spare a few good words here to emphasize his input and help in the sale of our house as well as the purchase of the new one. Jeff has vast industry experience and professional knowledge gained throughout the years of hard work and performance of his duties. He never lacks self-confidence and is not afraid to make unpopular decisions as long as he deems them beneficial to the client. He has always been well-organised and open to an exchange of opinions. He has this ease in establishing contacts and a very pleasant manner about himself which translates into a very positive perception that we, his partners and other clients have of him (which I have had a chance to notice myself, obviously). He is very open and smiley which makes winning people over very easy indeed, as proven with our example. All these attributes made it possible for him to accomplish our goals with such ease, obtain the desired sale price and finish the house sale within the deadline, which required a lot of effort and regularity. He is a manager who overseees the performance of all the tasks, some of which he carries out himself and some he delegates to others. It is only because of this that even the most elaborate endeavours can be accomplished successfully. Jeff is efficient in his actions, businesslike and to the point, at the same time being very convincing. He is also very punctual and meticulous and his communication skills are of the highest calibre. He is able to immediately and precisely determine the needs of his clients, including mine and my buyer. Jeff has always been at our disposal, kind and devoted to his duties. The correspondence with him was lightning-fast. He always replied to emails pretty much immediately or called back if he was not able to pick up the phone. At all times I have felt that his work was of the highest possible standard. He had solved even the most complicated problems and found solutions to them by assessing the associated risk and being able to see the advantages and possible losses. He has also advised us during the purchase of the new property, unselfishly working with third parties during the process. A trader like this is a true asset to any team. He is very efficient, at the same time endearing himself to his clients. He is able to remain patient and cold-blooded in business situations. I can honestly say that Jeff’s qualifications and personality predispose him to work in departments focused on client acquisition and building long-standing relationships. Jeff, you are a wonderful man. We can’t express our gratitude to you enough and I personally have felt during the last few months as if working with my own brother or father. Frankly, I could say that I have probably never worked with anyone as professional and businesslike on any platform before. One is simply not born a manager. I believe that long-term development, education and practice let you achieve so much more than innate but not perfected skills and talent. Jeff can serve as an example and I can wholeheartedly recommend him to his future clients. The same goes for his pleasant and hard-working personnel. I can congratulate the Brian Cox managing board and the supervisors on an employee as good and professional as Jeff. Jeff, thank you for the whole 6 months. I could always count on you right from the first day until the last. You are a star!
5/5
GoogleStrongly recommend Jeff and his team. Efficient and professional, special mention also to Shanelle who kept me updated all through the process. Thank you!
Thank you for your feedback Janice, it is very much appreciated.
5/5
GoogleI completed my house sale yesterday - my estate agent Jeff 0Sullivan was amazing. I have lived in the same house for over 30 years and he walked me through every step of the process - helped me understand what needed to happen and when, helped me with the paperwork - recommend people to me when I needed them - such as skip hire - scrap metal removal etc and responded with patience and kindness throughout the sale. He had to deal with my anxiety, concerns and tears along the way and even my family joke what will I do without Jeff in my life now that the sale is completed. I cannot recommend him highly enough.
5/5
GoogleThe agent was brilliant showed me round the property . Told me the truth about the viewing and how many other we’re seeing it . He explained the process. Any time there was any sort of question they were quick to communicate.. Any issues I had they took the time to sort them out I would highly recommend using there services
4/5
GoogleWalking time I take Bridge it's coming motor way Road I like to walk every day for my health and well-being. One of my favorite routes is to cross the bridge that connects the city with the countryside. It's always busy with cars and trucks, but I don't mind the noise. I enjoy watching the different vehicles and imagining where they are going. Sometimes I see a familiar one and wave to the driver. The bridge is a good place to observe the contrast between the urban and rural life.
5/5
GoogleJeff, the branch manager at the Northolt office, has been instrumental in our move to the Northolt region. It would not have been achievable without his proactiveness, relentless support, and regular follow ups (sometimes multiple times a day!) with the solicitor and seller over the past 8 months. We highly recommend Jeff and Brian Cox as an estate agent.
5/5
GoogleI would like to express my appreciation and heartfelt thanks to Northolt branch. The branch Manager Jeff, he is very calm and incredibly helpful. Always responded promptly to any queries I raised. Staffs are very friendly and professional. Very pleased with Olla. Anyone looking for a perfect agent use Brian Cox Northolt, I HIGHLY RECOMMEND THEM.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThe Northolt office were highly professional and helped me throughout my purchase. In particular I would like to thank James for his patience and understanding in what was a very stressful time, his mannerism and professional approach was second to none.
5/5
GoogleWe have just had a bad year but putting my father in laws house to sell with Brian Cox was made smooth and trouble free. We were able to let them get on with it while we were able to get everything else sorted out. Excellent service. Jeff was exceptional. Thanks Jeff for your support and calmness.
4/5
GoogleHi. Big thank you to Rachel. She was a very helpful, friendly.
5/5
GoogleI can’t thank Jeff and the team enough for all of the help on my recent house purchase. They made the process so easy and helped with all of my questions. I would 100% recommend Jeff and team. Thank you!
5/5
GooglePhil and James did a fantastic job assisting in the sale of my property. There were a few challenges during the process and they both intervened to help get the sale over the line. I’d happily recommend Brian Cox, Northolt.
5/5
GoogleFantastic service through out my buying and selling process. I was in a complicated chain process and Brian Cox, especially Phil went over and above to help ensure sale went through smooth. Brian Cox is an agent you can trust. You will certainly be in good hands. I cannot recommend them enough.PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleWe recently sold our property through Brian Cox. The sales team persevered through a lengthy search for a buyer, but ultimately helped us secure a good deal. I highly recommend their team.
5/5
GoogleTricky sale of parents' flat which was exacerbated by an ongoing leak which the Landlord struggled to address. Jeff, Orlagh and the team stuck with it and provided guidance throughout the unavoidably long process. All the team were knowledgeable, courteous and supportive.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have worked with Brian Cox for 17 years, initially for the management of a rental property and most recently with the sale of that same property. The team there has really been excellent in every regard on both the sales and rental …
5/5
GoogleIll simplify this, one of my best decisions to sell through this estate agent, dealing with James and mostly Jeff was a pleasant experience, very professional and friendly always to the point, updated frequently and chased all sides. All in All 👌 …
1/5
GoogleVery poor communication with the agents If you want to maximise the period of buying or selling a house and waste your time then use this agency. The level of communication and process updating is very poor Compared to other agencies, it's the worst I've ever used. If you don't want to waste your time and extend the formalities better not to use them
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Brian Cox's Northolt office has 122 reviews across two platforms: 112 on Google, 10 on Facebook (across the whole business).
Brian Cox Northolt is rated 4.0 out of 5 across all 122 reviews, and 4.0 out of 5 on Google from 112 reviews.
Brian Cox Northolt, 171 - 175 Church Road, Northolt, UB5 5AG.
