5/5
GoogleWe sold our old house and bought a new property using Robert Oulsnam and Company-Northfield Office. We were very impressed with their friendliness, efficiency in their advice and in their speed. Our sale and purchase processes went so …
Trusted Agent profile · Northfield · West Midlands
Verified
Oulsnam Northfield reviews
★★★★★
428 reviews across 3 platforms
51 Church Road, Northfield, West Midlands, B31 2LB
Part of Oulsnam, see every office.
Oulsnam's office in Northfield, West Midlands, at 51 Church Road, is rated 4.9 out of 5 across 428 reviews on three platforms, including 204 Google reviews rated 4.8.
204
Reviews on Google
This office
3
Reviews on View Agents
This office
221
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Reviews
Every review we hold for the Northfield office, from every platform, shown as written. First names only.
Google5/5
GoogleThank you for the excellent service that you provided, in selling my late mothers house. Special thanks must go to Natalie Richards at the Northfield branch for her exceptional patience. Would fully recommend and use again.
5/5
GoogleRobert Oulsnam and Company's Northfield office handled the sale of my previous property for me, and throughout the process the staff dealt with all eventualities efficiently, professionally, and with good humour. I was delighted with the …
5/5
GoogleWe bought a house through Oulsnam in Northfield and I couldn't have been happier. Definitely very professional, knowledgeable and, most importantly, they really care about what's going on. I wouldn't hesitate to recommend this agency to anyone.
5/5
GoogleWe received weekly updates relating to the sale of the house and Jessica McPherson, in particular, was quick to chase up the other parties when necessary. The sale was handled efficiently and professionally and any queries we had were …
Agent replied · 14 May 2026
Thank you so much for your 5 star review.
5/5
GoogleThe team at Oulsnam certainly deserve the outstanding reputation they have! They are professional and experts in their field. …
Agent replied · 14 May 2026
Your 5 star review really is appreciated. Thank you. We strive to make the process as smooth as possible for our clients albeit, we don't have complete control but recognise that communication is key and support to our clients. It was a pleasure dealing with you and I wish you and your children every happiness in your new home.
5/5
GoogleFrom the initial consultation to actually handing over our keys, the process of selling our house using the staff at Robert Oulsnams was far from being 'one the most stressful things you can do'! …
5/5
GoogleThe service provided by everyone at Oulsnam Northfield was excellent. Their local presence and knowledge was a vital factor in valuing our property realistically, undertaking accompanied viewings, and in finding potential buyers quickly. …
5/5
GoogleI would highly recommend the Northfield Office. The services of an estate agent with extensive knowledge of the local area and other connected professionals should not be under-estimated by anyone considering …
5/5
GoogleThanks for your time Joe. Helpful chap. Time for decisions now. Thank you again mate.
5/5
View AgentsSummary of house sale
I had chosen Oulsnam as they were recommended to me. They didn't let me down. The agent (Gary) was punctual to carry out the initial evaluation. He was friendly and professional and I felt reassured. about the whole process. The board went up promptly. He did all viewings with interested parties and I received all offers by telephone and confirmation by post. The house sold literally the same week and I was updated weekly about progress. Overall I was very pleased with the service provided..
5/5
View AgentsPerfect result at a difficult time
We engaged Oulsnams to sell my late mothers house. It needed some renovation, but the agent came up with a pricing strategy which worked exactly as he thought. A sale was agreed in a couple of weeks, but the buyers were slow in getting their finances in place. Oulsnams acted proactively throughout, finding a solicitor for the buyers when there was a problem, pushing to get papers signed etc. They continued to show round other potential purchasers as a back-up to our slow buyers. Through the process, various agents kept my brother and I informed and each were pleasant and professional throughout. They made a difficult time for us easier in this respect..
5/5
GoogleAmazing experience with Robert oulsnams in Northfield. Staff were excellent at keeping me informed and made me feel valued. Also so happy to receive viewings and an offer early. Highly recommended
1/5
GoogleBrilliant service with Gary kendall but when he retired dropped off a cliff with service after , never again use them, shocking
Agent replied · 14 May 2026
I am very sorry to hear this. You will see from our numerous reviews that out service standards are high across the office. Unfortunately, there were legal issues in the background that hindered your sale which was out of our hands. I hope all works out for you and wish you all the very best in the future.
5/5
GoogleEveryone who helped with the sale of my property was very friendly and extremely helpful. Special thanks to Emily and Gary who between them kept me informed from start to …
5/5
GoogleThank for the viewing Joe ,really nice and helpful. Explained everything clearly .
5/5
GoogleOulsnam were very professional all throughout, and handled both our (sellers) and the buyers' queries well. I would definitely recommend them.
Agent replied · 14 May 2026
Thank you very much for your 5 star review which is much appreciated. Your business was very much appreciated and I wish you all the very best in the future. If we can help you again, it would be a pleasure.
5/5
GoogleOutstanding service from Jessica with our purchase. Kept us updated with progress and chased things on our behalf when necessary.
Agent replied · 14 May 2026
Your 5 star review is very much appreciated and valued. Thank you very much and we hope you are enjoying your new home.
5/5
GoogleExcellent service from all the staff, but special mention of Natalie who made sure everything went smoothly. Thank you.
Agent replied · 14 May 2026
Thank you so much for your 5 star view and appreciation of our service. Natalie is a valued member of the team and excellent with communication and keeping clients informed.
5/5
GoogleThe staff were unfailingly friendly and helpful and kept us in the loop. A very professional service, thank you
Agent replied · 14 May 2026
Many thanks for your valued 5 star review and for taking the time to do this for us. All the very best to you.
5/5
GoogleFound Robert Oulsnam excellent. Kept us up to date throughout the purchase and any problems we had were dealt with very quickly. Would recommend them to others.
Agent replied · 14 May 2026
Thank you so much for your 5 star review which is very much appreciated. We are delighted you were happy with our service and hope we can do business with you again in the future.
4/5
GoogleI have to visit oulsnam & other estate agents for my Job. Very nice in there.
Agent replied · 14 May 2026
Thank you for your review. We look forward to seeing you again.
5/5
GoogleWe found Robert Oulsnam extremely professional in aspects of the conyancing process. They made selling very easy and stress free from start to finish.
Agent replied · 14 May 2026
Thank you so much for your 5-star review which is really appreciated. It was a pleasure assisting you with your move and we hope you will be really happy in your new home and surroundings.
5/5
GoogleAll staff are very polite, helpful and professional, keeping us informed at all times of any progress, would recommend and use again.
Agent replied · 14 May 2026
Thank you so much for your 5 star review which is very much appreciated. We are so pleased that you have found your ideal home and wish you and your family every happiness in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Oulsnam Northfield
What do sellers say about Oulsnam Northfield?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Pamela wrote: "The service provided by Oulsnam's Northfield was excellent from valuation through to completion. We sold our house very quickly and we were kept informed of ..."
