Trusted Agent profile · Northfield · West Midlands
Verified
★★★★★
428 reviews across 3 platforms
51 Church Road, Northfield, West Midlands, B31 2LB
Part of Oulsnam, see every office.
Oulsnam's office in Northfield, West Midlands, at 51 Church Road, is rated 4.9 out of 5 across 428 reviews on three platforms, including 204 Google reviews rated 4.8.
204
Reviews on Google
This office
3
Reviews on The Trusted Agent
This office
221
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Northfield office, from every platform, shown as written. First names only.
5/5
GoogleThe Northfield branch & Gary recently sold our mothers home, what turned out to be a much longer process due to issues with the buyers mortgage, Gary worked hard to conclude the sale as quickly and pain free as possible for us. We would have no issue recommending them.
5/5
GoogleA fantastic service from start to finish. Nothing was too much hassle for Alison and Natalie and both were always on hand to reassure and guide us through the process of buying our first home. I wouldn’t hesitate to recommend Oulsnam to friends and family.
Really appreciate your 5 star review. It was an absolute pleasure dealing with you & hope that you will both be really happy in your new home. All the very best in the future.
5/5
GoogleJust amazing, there helped me so much, Mark was in touch constantly, I would nt have had any better service anywhere,, so Mark and the rest of the staff, you were all very polite, happy, and friendly , once again a big thank you
5/5
The Trusted AgentExcellent Service
The service provided by Oulsnam's Northfield was excellent from valuation through to completion. We sold our house very quickly and we were kept informed of progress each step of the way, by highly efficient staff. We would not hesitate in recommending this estate agent to anyone thinking of selling. Keith & Pam Hartill
5/5
GoogleThe service I received when selling my property with Robert Oulsnman (Northfield office) was outstanding. At every stage their communication was prompt & clear, every effort was made to ensure my sale went as smoothly as possible, if I had …
5/5
GoogleThey gave me an excellent service when they sold my house, a fair valuation and helped me to achieve over asking price in a reasonable amount of time. The customer service was excellent, especially Gary who was on hand for all my concerns.
5/5
GoogleWe have used Robert Oulsnam a number of times over the years to both buy and sell. More recently the Northfield office dealt with the sale of my dads flat. My dad suffered an initial disappointment with a sale falling through on a sheltered …
5/5
GoogleGreat communication with us regarding viewings and offers - kept informed every step of the way. The property was well respected and secured. Very personable and professional.
Thank you very much for your 5 star review. We recognise that communication is key and particularly when you are some distance away. Thank you again for your business and wishing you and your family all the very best.
5/5
GoogleNatalie R was very supportive throughout the purchase of our new home. She is very professional and responds to queries quickly. She was able to aid communication between both set of solicitors. Her involvement in the process made things much easier. I would recommend her services to my loved ones! Many thanks
Thank you so much for your 5 star review and positive comments about Natalie. Natalie is a valued member of our team and her communication stills are superb. I am pleased you appreciated her services and would like to wish you every happiness in your new home. Thank you once again.
5/5
GoogleAll I can say is flawless. I was so impressed with the way my case was handled. Jessica. M made this a memorable buying experience for us by managing it professional and liaising with us each step of the way. It would be fair to say she …
Thank you so much for your amazing 5 star review. Jessica is an extremely conscientious member of staff and your kind words are much appreciated and will be passed onto her. All the very best to you and we hope we can work with you again.
5/5
GoogleFantastic experience with Oulsnam! Jessica M was amazing, she was very helpful and supportive throughout the whole process. We really appreciated her professional help and quick response for communication with seller and both solicitors. …
Your 5 star review is very much appreciated and I am delighted your were appreciative of our service. Jessica and the rest of the team are superb and recognise that communication is key. Thank you for taking the time to do this review for us and all the very best to you.
5/5
GoogleI would highly recommend this estate agent who helped me sell my house in Northfield in August 2019. The office staff were always courteous and professional, even when there was a hiccup just before the exchange of contracts was due. This …
5/5
GoogleAfter a long search, we finally found our home! Ron conducted our viewings and he is great, very professional and warm, he made us feel very comfortable and welcome. Thank you!
1/5
TrustpilotAvoid at all costs
I strongly advise anyone considering Robert Oulsnam & Company to think twice. Our experience has been consistently negative from start to finish:
5/5
TrustpilotGreat viewing experience
5/5
GoogleI received an excellent service from Jessica. I was updated every step of the way which made the process very stress free.
Thank you Raquel for your review which is really appreciated. I am pleased it has all completed and wish you all the happiness in your new home.
5/5
GoogleFrom start to finish the team were polite and friendly. They kept me informed and helped if I had any extra enquiries, getting information for me and giving advice. Excellent service I would like to thank all the staff at Northfield Robert Oulsnam.
5/5
GoogleWe both bought and sold through Robert Oulsnam's Northfield branch. They were very professional, kept us up to date with the progress of both the sale and purchase and the staff were incredibly friendly. Will definitely consider using them again in the future.
4/5
TrustpilotStaff are friendly and try to be…
Staff are friendly and try to be helpful.
5/5
GoogleNatalie provided a service above and beyond hand holding through a long drawn out sale. I think, out of all the professionals dealing with this sale, she ensured that no stone was unturned in getting it across the line. Approachable at all …
Thank you for your 5 star review and comments regarding the service you received from Natalie. We appreciate this was a long process for you and are delighted all concluded well in the end. Wishing you all the best and thank you once again for your business.
5/5
GoogleBrilliant service and very professional with the sale of our home. Gary and Jessica first came out to explain the process and provide the valuation and made everything easy. Ann has always been available at the end of the phone and keeping …
Thank you so much for your 5 star review. We have a great team at Northfield and always look to provide our customers with the very best service. Communication is vital when moving and I hope your move to Wales goes smoothly. Thank you again for your valued business and all the very best in the future.
5/5
GoogleAbsolutely fantastic service from Alison and the rest of the team at Robert Oulsnam & Co in Northfield. They dealt with a difficult sale professionally and effectively, and ensured we were updated and reassured at every stage. Very reasonable fees too. Thanks so much.
5/5
GoogleOulsnam, specifically Alison, helped me sell my property in the Bourneville trust area. Initially I was a little nervous as my experience with other estate agents hasn’t been the best. Alison really took the time to listen to my needs and …
Thank you so much for your 5 star review Mike. I always try and put myself in my client's shoes and provide a service I would expect myself. Communication is key when you are moving house and this is something we recognise and strive to always provide. Wishing you both every happiness in your new home and area.
5/5
TrustpilotGreat service
Always positive and enthusiastic about selling our property. Always had time to make you feel your property was important.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Pamela wrote: "The service provided by Oulsnam's Northfield was excellent from valuation through to completion. We sold our house very quickly and we were kept informed of ..."
