Every review we hold for the Northfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAll I can say is flawless. I was so impressed with the way my case was handled. Jessica. M made this a memorable buying experience for us by managing it professional and liaising with us each step of the way. It would be fair to say she …
Shawn · 9 October 2022
Agent replied · 14 May 2026
Thank you so much for your amazing 5 star review. Jessica is an extremely conscientious member of staff and your kind words are much appreciated and will be passed onto her. All the very best to you and we hope we can work with you again.
★★★★★ 5/5
GoogleFantastic experience with Oulsnam! Jessica M was amazing, she was very helpful and supportive throughout the whole process. We really appreciated her professional help and quick response for communication with seller and both solicitors. …
Queenie · 9 October 2023
Agent replied · 14 May 2026
Your 5 star review is very much appreciated and I am delighted your were appreciative of our service. Jessica and the rest of the team are superb and recognise that communication is key. Thank you for taking the time to do this review for us and all the very best to you.
★★★★★ 5/5
GoogleI would highly recommend this estate agent who helped me sell my house in Northfield in August 2019. The office staff were always courteous and professional, even when there was a hiccup just before the exchange of contracts was due. This …
Adrian · 9 October 2020
★★★★★ 5/5
GoogleAfter a long search, we finally found our home! Ron conducted our viewings and he is great, very professional and warm, he made us feel very comfortable and welcome. Thank you!
Leticia · 14 May 2025
★★★★★ 1/5
TrustpilotAvoid at all costs
I strongly advise anyone considering Robert Oulsnam & Company to think twice. Our experience has been consistently negative from start to finish:
Ben · 21 August 2025
★★★★★ 5/5
TrustpilotGreat viewing experience
SJS · 13 February 2026
★★★★★ 5/5
GoogleI received an excellent service from Jessica. I was updated every step of the way which made the process very stress free.
Raquel · 14 May 2024
Agent replied · 14 May 2026
Thank you Raquel for your review which is really appreciated. I am pleased it has all completed and wish you all the happiness in your new home.
★★★★★ 4/5
TrustpilotStaff are friendly and try to be…
Staff are friendly and try to be helpful.
Mrs · 13 December 2025
★★★★★ 5/5
GoogleFrom start to finish the team were polite and friendly. They kept me informed and helped if I had any extra enquiries, getting information for me and giving advice. Excellent service I would like to thank all the staff at Northfield Robert Oulsnam.
Julia · 22 May 2019
★★★★★ 5/5
GoogleWe both bought and sold through Robert Oulsnam's Northfield branch. They were very professional, kept us up to date with the progress of both the sale and purchase and the staff were incredibly friendly.
Will definitely consider using them again in the future.
Amie · 22 May 2019
★★★★★ 5/5
GoogleNatalie provided a service above and beyond hand holding through a long drawn out sale. I think, out of all the professionals dealing with this sale, she ensured that no stone was unturned in getting it across the line. Approachable at all …
Marion · 9 October 2022
Agent replied · 14 May 2026
Thank you for your 5 star review and comments regarding the service you received from Natalie. We appreciate this was a long process for you and are delighted all concluded well in the end. Wishing you all the best and thank you once again for your business.
★★★★★ 5/5
GoogleBrilliant service and very professional with the sale of our home. Gary and Jessica first came out to explain the process and provide the valuation and made everything easy. Ann has always been available at the end of the phone and keeping …
Lesley · 9 October 2022
Agent replied · 14 May 2026
Thank you so much for your 5 star review. We have a great team at Northfield and always look to provide our customers with the very best service. Communication is vital when moving and I hope your move to Wales goes smoothly. Thank you again for your valued business and all the very best in the future.
★★★★★ 5/5
GoogleAbsolutely fantastic service from Alison and the rest of the team at Robert Oulsnam & Co in Northfield. They dealt with a difficult sale professionally and effectively, and ensured we were updated and reassured at every stage. Very reasonable fees too. Thanks so much.
Alexia · 22 May 2018
★★★★★ 5/5
GoogleOulsnam, specifically Alison, helped me sell my property in the Bourneville trust area. Initially I was a little nervous as my experience with other estate agents hasn’t been the best. Alison really took the time to listen to my needs and …
Mike · 9 October 2022
Agent replied · 14 May 2026
Thank you so much for your 5 star review Mike. I always try and put myself in my client's shoes and provide a service I would expect myself. Communication is key when you are moving house and this is something we recognise and strive to always provide. Wishing you both every happiness in your new home and area.
★★★★★ 5/5
TrustpilotGreat service
Always positive and enthusiastic about selling our property. Always had time to make you feel your property was important.
R · 9 August 2025
★★★★★ 5/5
GoogleAs a local property landlord I have dealt with many local estate agents over the years, and I would put Oulsnams at the top of the list in terms of professionalism and quality of service. I recently brought a property through the Northfield …
Neville · 9 October 2016
★★★★★ 5/5
GoogleWe recently bought a house from Robert Oulsnam estate agents in northfield. I was so impressed with their care and professionalism..they made sure we had a second viewing before making an offer. Showing they valued our well being not just …
Rachel · 9 October 2022
Agent replied · 14 May 2026
Thank you so much for your 5 star review which really is appreciated. We hope you have settled into your new home and are really pleased you had a good experience with us.
★★★★★ 5/5
GoogleI had an exceptional experience with Oulsnam. Natalie supported me both with buying my property and then selling it a few years later. During the selling process Natalie, and Alison from the same office, kept in frequent communication with …
Meaghan · 9 October 2022
Agent replied · 14 May 2026
Thank you for your fantastic 5 star review!! Finding a buyer is just part of our service. Communicating between all parties right up until completion also plays a crucial part which we appreciate is really valuable to our clients so your … More
★★★★★ 5/5
GoogleWe decided to relocate so selling our house was left totally in the hands of the Robert Oulsnam Northfield office. They kept us updated about every viewing and the feedback they received. They even watered our plants and fed the fish while …
Pat · 9 October 2015
★★★★★ 5/5
TrustpilotVery helpful showing us around 2…
Very helpful showing us around 2 properties, one which we had an accepted offer on. Thank you.
Sophie · 10 August 2025
★★★★★ 5/5
GoogleFrom start to finish the service given by the Northfield branch was excellent. We were selling my parents property which was empty and as such needed an estate agent who could give a fully managed service, Oulsanams delivered. There …
Dave · 9 October 2018
★★★★★ 5/5
GoogleWe had a very long and drawn out transaction with a number of significant issues and delays. Alison Nock acted on behalf of our vendor (not us) and the service she provided to us during the transaction was second to none, particularly as we …
Michelle · 9 October 2021
Agent replied · 14 May 2026
Thank you so much for your glowing 5 star review. You moved during challenging times but we were delighted when it all went through for you and hope you are enjoying your new home.
★★★★★ 5/5
GoogleI am so glad I chose Robert Oulsnam. Very professional approach, regular updates and made a tricky sale smooth. Special mention to Emily at Northfield - the patience of a saint and a true star! Thoroughly recommend this Estate agent.
Jane · 22 May 2016
★★★★★ 5/5
GoogleA very professional service. Very good advice on getting the property ready to sell. We received very good feedback after viewings and once a buyer was found Gary was excellent at keeping the process moving along to completion. …
Gill · 9 October 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
