Trusted Agent profile · Northampton
★★★★★
197 reviews across 2 platforms
9 Bridge Street, Northampton, NN1 1NH
William H Brown's office in Northampton, at 9 Bridge Street, is rated 4.3 out of 5 across 197 reviews on two platforms, including 195 Google reviews rated 4.3.
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
5/5
GoogleWe recently rented out one of our properties in Northampton through William H Brown. We had an offer accepted within 72 hours of it being advertised by Violeta Pali. We are absolutely delighted by the professional and friendly service we have received. Violeta and her team have done a great job and as a company ourselves we would highly recommend their business.PositiveProfessionalism
5/5
GoogleHad a great experience with William H Brown. Very well assisted to get the property. Thank you rental department.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you for your professionalism in selling my property. Particular thanks to Kelly for all her help and advice especially when I found myself in hospital just before completion. Will recommend you guys to anyone wanting an estate agent in Northampton.
5/5
GoogleGood communication, customer service on point, very friendly
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleGreat service and professional delivery.
Thank you for the kind words! We strive to provide top-notch service and delivery to all of our customers. We are thrilled to hear that you had a great experience with us. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleWhat a service. While being pushed away by others, William H Brown supported us the best they could and found us a new place in complex circumstances. During our let, whenever there was a problem, there was always a quick resolution provided by the team of W.H. Brown. Thank you!PositiveQuality
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI would like to say a big thank you to Kamila for her dedication and work in selling my house, she was always professional and knowledgeable, always answered my calls and replied for emails very promptly. 5 star service
5/5
GoogleThis agency is a very good one. They helped my family to secure a very good accommodation in good time. A staff named Molly Hancox was extremely professional and resourceful. I recommend their service to anyone looking for a good accommodation to buy or rent in Northamptonshire, England.PositiveResponsiveness, Professionalism
5/5
GoogleI can’t praise William H Brown enough. Especially Makayla and Louise in the Lettings team. Makayla helped me source numerous rental properties for our overseas nurses when many other agents passed us by. Nothing was too much trouble. Thank you so much all of you. I would highly recommend!
5/5
GoogleWe had an excellent experience with William H Brown estate agents . They were highly professional, responsive, and guided us seamlessly through the entire process. Their expertise and attention to detail made the property transaction smooth and stress-free. We highly recommend their services.
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy husband and I viewed a property recently with Laura . She was friendly, professional and answered our questions. Couldn't fault her and I am pleased to say the property is ours. Thanks Laura ☺️
5/5
GoogleThey are very accommodating and patient.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleI had Fantastic experience working with the William H Brown specifically thanks to Molly, she was very easy to get on with always on hand to answer if I have any questions. Highly recommended.
5/5
GoogleMakayla is absolutely amazing! She’s been excellent at helping trying to find me the best property. I’m honestly so grateful for all her help. Can’t thank her enough. Really made me feel comfortable and confident in my decision. Absolute asset to the company!
5/5
GoogleSuper impressed with Andreea - I found her extremely professional, helpful and approachable. Not only that but she has been very efficient and communicated quickly which is a godsend! Thank you Andreea.
5/5
GoogleMolly and Louise were very quick at getting my property ready for letting and subsequently had a swift let agreed upon the first viewing. They keep me updated on the progress throughout.
5/5
GoogleIt's been said that happy customers are the lifeblood of any successful business, and I agree. The staff at William H. Brown in Northampton, where I've had great experiences, exemplify the qualities of a good estate agent by their unflappable patience and proactive approach to property services. Foremost, I am grateful to Laura and Louise, who helped me along the way as I attempted to secure a suitable property. They both maintained a high standard of excellence, which is exemplified by the fact that I am able to provide an honest review after my positive experience. I've worked with a few different real estate agencies, and while the service was always adequate, it never really stood out. No doubt in my mind that I will use William H. Brown - Northampton again or that I will refer you. I appreciate your concern.
5/5
GoogleBen from William h brown is hands down the politest, most sincere estate agent I have come across. Genuinely a pleasure to deal with
Thank you for taking the time to leave us this amazing 5* review Anna. Kind regards Lucy, Customer Relations.
5/5
GoogleWHB and more specifically their letting agent Molly was everything we needed for our move here. They were very considerate of our requirements and needs, and quickly found us a perfect place! Friendly staff and very efficient!
5/5
GoogleHad a good experience with william h brown. They made the moving to new property easier. Good customer service and they always respond quickly. Specaial thanks to eleanor
Thank you for sharing your positive experience with us, Nayana! We are delighted to hear that Eleanor provided you with excellent customer service and made your move to a new property easier. We appreciate your kind words and look forward to assisting you in the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleI am super excited posting this. So apparently i had given up on searching for accommodation cause it was frustrating getting one until that good night I met Louise ! She is so professional and nice. Then another amazing lady I met was Molly, super nice lady. All story short , I got my new home from Wiliam h brown. I would recommend this company over and over again. Love you guys a lot.
5/5
GoogleMichala went above and beyond to help my family find a house. We now have a lovely place we can call home. The service we received was second to none. Thank you for all your effort.
5/5
GoogleWas served by Louise and Christian, they were so helpful throughout the process. Calling out of hours to help me get settled and their customer care and communication was exemplary. I will highly recommend them.
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleFirst off, they're fast and efficient and the staff generally are friendly and helpful. Immediately I made a request to view a property I wanted to rent, I got a call scheduling the appointment. Makayla showed me the property and went above and beyond to make the dream a reality. As a first time tenant, she demystified the whole process and made it so seamless and easy. I call her my super Kayla.
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