Trusted Agent profile · Northampton
★★★★★
963 reviews across 2 platforms
4 Bridge Street, Northampton, NN1 1NW, NN1 1NW
Taylors's office in Northampton, at 4 Bridge Street, is rated 2.2 out of 5 across 963 reviews on two platforms, including 142 Google reviews rated 3.7.
Tell us what you need and we'll put you in touch. Taylors Northampton Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Northampton.
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
1/5
TrustpilotVery poor service and communication
Very poor service and communication. - Would always promise to ring back and let us know. Never did. - Did not research the vendors properly, meaning we spent £1500 for no reason. - No communication. - Often gave erroneous excuses for things that were not ever plausible. - Spoke with management team who ignored my e-mails. With the number of estate agents on offer, I would strongly advise going elsewhere.
5/5
GoogleThey are really efficient. Joab, Abi, Kishan and other staff there are excellent, helpful and friendly.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
TrustpilotUsed the services in Grays
Used the services in Grays, very helpful and quick turnaround. Iga was very helpful through every step. Great service all round
5/5
TrustpilotExcellent prompt service from all…
Excellent prompt service from all staff. Gina is my usual contact and she always goes the extra mile to get things sorted.Alan Bunney
1/5
Trustpilot*MOULD, DAMP, FAULTY ELECTRICS, BLACK MOULD
These people have me and my 9 month old son in a flat t full of mould weve been here 10 months and weve got s hole in the bath shower is broke windows are full of water and mould the electic cuts off when you plug more then 1 thing in the house at the same time. These people dont care what condition your property is there just money grabbers
1/5
Trustpilottaking advantage of Elderlys
if you are saling A house you should know, you need to make sure they are realy selling your house,and the valuation is genuine, shop about, please,please.please. thean get some one to call them and aske if your house is still up for sale. you have to believe me, then you will find out somthing extremely horrible.if you need to know more you can call me and i will tell you all about it07598349848
1/5
TrustpilotListen to your customers and be more transparent
This company is being seriously damaged by a deceptive head office department which masks their phone calls with a randomly generated local phone number so you pick up the phone. They are verging on pushy and do not encourage business in any shape or form. It is so unfortunate especially as the local team are so very helpful and more than capable of managing their business. AVOID.
5/5
TrustpilotImmensely helpful staff in Watton
Immensely helpful staff in Watton, Thetford.. I was selling a relative’s house that was over 5 hours’ drive from where I live. They visited the property, which was vacant, to turn on the heating when the weather was cold, helped me to find a reputable company to do some repairs and clear the house, and liaised with the solicitors directly when a I was unable to do so. I couldn’t recommend them more highly.
5/5
TrustpilotJay and Rob from the clacton on sea…
Jay and Rob from the clacton on sea branch we’re amazing from start to finish .we looked at many properties with them and never once did they make us feel uncomfortable .Lovely guys who made our journey all worthwhile as they knew what we were looking for and eventually we found one with them ,Thanku so much Wendy and Doug seabrook
5/5
TrustpilotJack hicks- Made the process Seamless- WilliamHBrown
Jack hicks - Made the process seamless
5/5
GoogleGreat service from the guys at Taylors Duston, made the whole process a lot more smoother and provided all the required information in a timely manner..Thank you
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
1/5
TrustpilotAvoid. Greedy, pushy and unhelpful.
Tried to rush things through at the end before things were ready as clearly wanted their commission, seemed to make things up, tried to force a mortgage appointment upon us when we said we were sorted to the point they booked us in after we had said no many times and despite numerous times politely asking never came and collected our sold sign after moving in. Recommend going with smaller more genuine companies.
5/5
TrustpilotA very helpful and polite firm
A very helpful and polite firm, all the staff at Woodbridge have been fantastic, especially Sharon
5/5
TrustpilotProfessional and kind.
Quick and friendly service throughout. Always available at the other end of the phone. The process so far has been quick, we have never felt left in the dark or unsure of anything.Hettie and Jackie have ensured that every step of the process, in buying a house, has been easy.Chesterfield branch.
5/5
Trustpilota good team.. highly recommended.
we've used the professional services of this company in Dovercourt Bay and we have zero complaints...all good.. special mention to David Coates...
1/5
TrustpilotAwful
Awful. Was interested in a property marketed by this company and got myself booked into a viewing. The person who showed me around the property had quite clearly just memorised the fact-sheet (which anyone could have done) and could not respond to simple questions. He was more interested in making sure his car did not get ticketed than showing me around the house.Why would anyone use these people as selling agents? Absolutely add no real value.
1/5
TrustpilotThey viewed my property to rent
They viewed my property to rent, then changed energy suppliers without my knowledge or agreement. I only found this out after I had rejected their services. I was told that they were in partnership with 'Smart' energy, and it was in the contract (which was never accepted or signed)BEWARE! There are a lot of hidden charges in contract which are generally inclusive with other agents.Read - check - read again, before giving instructions!
1/5
TrustpilotIt's like dealing with 2nd hand car…
It's like dealing with 2nd hand car sales, all promises, pressures and disappearing acts.Avoid these..... there are far more open and communicative estate agents out there.
1/5
TrustpilotRemoved our property from this agency…
Removed our property from this agency in Spalding. We were left to do nearly every one of the few viewings we had in 7months despite making it clear that we required them to conduct them. Very few e mails sent to them ever received a response. Floor plans were requested several times but never materialised. The quality of the marketing photos of our property were poor and didn't do justice to our property.
5/5
TrustpilotBrilliant service so far Becca Bradshaw…
Brilliant service so far Becca Bradshaw of the the Hatfield branch is making light work of amazing customer service. Very informative and nothing is to much trouble a credit to the company. Knows her job well and is always keeping us in the loop :)
1/5
TrustpilotRude office staff
Rude office staff, close early with no notification. No call backs, agent showing property had zero interest or knowledge in the property. Waste of time! I viewed a house at 1645 and tried to call the office to put in a offer at 17:05. The Office stated on their website and on the voice mail there were open until 18:00.
1/5
TrustpilotMade and enquiry as a buy to let…
Made and enquiry as a buy to let property investor on Wednesday. I am still waiting to hear back. Check out the board/management team. There are 11 members listed. However they are all 100% male. You dont need to know any more about how this business thinks and operates. I guess that is reflected it its TP scores. Although they are an estate agency what do you expect!
5/5
TrustpilotLauren-Mai
Lauren-Mai has been very helpful throughout my move and made it a enjoyable experience. Highly recommend speaking to her if your looking for a property.
1/5
TrustpilotStephen Creed
Stephen Creed does not deserve his job title I called him for weeks about my property that was for sale and he never got back to me. So rude and up himself would never use them again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Taylors Northampton Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Northampton.
