Taylors Northampton Sales reviews

★★★★★ 1/5

Trustpilot

AVOID AVOID shocking service insist on…

AVOID AVOID shocking service insist on you accepting offer tell you your buyers in excellent position for quick sale and over 6 weeks later buyers still not got mortgage offer, tell you they will call you back they DONT 9/10 , said to manager I’m paying for them to a job I don’t expect to keep chasing them up and get told well you haven’t paid yet , really but I will be paying £4200.00 on completion. Recommend solicitors for you and all they do is ring you asking for extra payments that are not even mentioned in the small print ie my property has 2 land registry numbers they wanted an extra £200 because of this , you are paying the estate agents for basically nothing and all you get is stress stress and more stress

Sarah · 26 June 2018

★★★★★ 1/5

Trustpilot

Terrible

Terrible. Left us without heating for six weeks. Then served us notice! A very worrying time this Christmas with having to find a new home, and with a disabled child to boot. In the middle of an omicron surge. Very stressful. Definitely do not use these awful agents to let your house or rent from. They do not reply to emails, texts anything and do not listen to reason.

Catherine · 17 December 2021

★★★★★ 1/5

Trustpilot

I'm a landlord of a flat managed by…

I'm a landlord of a flat managed by WHB. They recommended me moving up company as a tenant. It turned out that this is a caring company for housing antisocial behaviour people. The person living in my flat has torn it apart and damaged my neighbours flat too. This person breached the contract by smoking in my flat and also by their antisocial behaviour. WHB said, I have to hire a solicitor to evacuate him and we are not responsible! AVOID BY ANY MEANS! They are useless

Mahmoud · 7 June 2018

★★★★★ 1/5

Trustpilot

BE WARNED

I rented a house through wh brown and have to say worst unproffesional people out i would advise anyone to avoid. Since xmas they took three months to mend a broken fence panel and had a call two weeks after i had left to say they would come and mend the broken shower i had reported in dec the previous year and reminded them about ever since till i left at end of april.The are now telling me i owe unpaid rent which is ironic when i paid 6 months upfront and left on the end of contract date. They are claimimg things are dusty and the lawn long when they have took two and a bit weeks to inspect the property since i left. And trying to claim unimaginable things. They just sum upto con artists and need to be avoided. As far as i am concerned they should be struck off from renting so others dont have to go through the stress they have unessasarily caused and maybe a court case to come. BE WARNED NOT TO USE

Karen · 15 May 2018

★★★★★ 1/5

Trustpilot

AVOID AT ALL COST!!!!!

AVOID AT ALL COST!!!!!Corby branch...I wish I'd read the reviews before deciding on using their mortgage adviser services. They are after you money and as soon as they get it, they'll leave you to your own devices. They don't return any phone calls or emails. Messed up my mortgage application, waited 7 weeks to instruct their in-house solicitors on my case. Made so many mistakes and wouldn't own up to them but blame me for them, and by this caused me so much stress, I can't even find words to describe. I will demand a full refund. Awful service!

Virag · 5 April 2018

★★★★★ 1/5

Trustpilot

Not sure I like being told that only…

Not sure I like being told that only using there in house mortgage team to be in there opinion - A strong position to offer. Very pressured into this unlike any other agents we have dealt with. Also the least flexible I have spoken to regarding viewings.

Craig · 6 January 2024

★★★★★ 2/5

Trustpilot

Always check interest rates with your…

Always check interest rates with your current mortgage provider as the brokers in william h brown will try their best to switch you to another provider to cash in on fee that banks pay them for attracting customers.

Didzis · 2 July 2024

★★★★★ 1/5

Trustpilot

DREADFUL !

They had our property on sale for two weeks, before we took them on as estate agents, they gave us a " market review" which states in black and white that they had over 100 interested buyers in properties exactly like yours.1.They charge " extra" for floor plans, and other reports, and "professional photos "2.They do not get back to you, or if your lucky they email you back 24 hours later.3.They are closed Sundays 4.At 10am on a Monday morning, they havent even booted up their computer .....5.Terrible photographs of the house..6.Our home is 2.5 years old, looks like a show house and art gallery, and not one buyer through the door in the first two weeks!7.One "potential " buyer that probably never even existed, never turned up on the day, and we didnt even get a call to say they were not coming !8.DREADFUL , DREADFUL ,DREADFUL !

Michael · 13 February 2018

★★★★★ 1/5

Trustpilot

Worst disorganised Letting Agents

This is the worst Letting agent I have come across. Each tenancy is dealt with by multiple people at multiple remote and local sites and one doesn't know what the other is doing. Difficult to pin down who is responsible for what as they don't take any responsibility. Every tenancy is on arrears from first month. Local agent doesn't know anything about the rent collection or arrears and they don't deal with it. It is dealt with somebody in a remote site who will not respond to your emails or calls and will send only letters to you that there are arrears. These people have no contact with the tenant and can not account even the rents paid properly. Tenants have complained that they were unable to get any response from the agents when they wanted to contract them to pay rents. Avoid at any costs

S · 3 February 2018

★★★★★ 1/5

Trustpilot

Wakefield branch diabolical!!

Wakefield branch diabolical!!! Way over valued property which we told them we thought it unrealistic but they assured us they had buyers waiting for properties in this price region two weeks of been on the market and two pointless viewings later we were advised to significantly reduce it!!! Stuck with them now for a further two months photos a con not worth the money could have done better myself!! Avoid them like the plague!!!

Marie · 8 November 2020

★★★★★ 1/5

Trustpilot

Had a few dealings with Browns at …

Had a few dealings with Browns at various locations and I am moved to warn anyone interested enough. I think that job applicants have to pass a "School of Sharp Practise" exam to work there. They all seem to be cloned in Corporate B.S. Sequence, who I believe to be the parent Company, should be ashamed but I suspect the opposite is true .I have bought from them, sold through them and have rented-out through them and In all good conscience I advise you to avoid this agency at all costs as they are truly unfit for purpose.

Jamie · 3 December 2017

★★★★★ 1/5

Trustpilot

.Should have no stars

.Should have no stars! No communication and young inexperienced staff.Luckily We agreed only 3 months contract.We were taken onto their books with a wave of false promises yes we have loads of applicants for your house,it will sell at that price etc.We were conned into going for one of their corporate online extra pro packages which is their way of getting £130 upfront so when they dont sell your house (which they probably won't) they get to keep the money.This entailed a supposed professional photographer, anyone could take better photos with a phone!.As a business they use the splatter gun approach where you take on so many properties that percentages dictate you must sell some and the rest of your vendors will inevitably fall by the wayside.I feel I have wasted 3 months of potential selling time by entrusting my house to amateurs to sell, DO NOT USE!!!

Lardyspursman · 8 October 2017

★★★★★ 1/5

Trustpilot

Absolutely worst estate agents you…

Absolutely worst estate agents you could go for.. they will lie that their service is all in just so that you find out all along that they are adding extra charges for everything. Our correct contract wasn't sent to us to sign until the day our tenant was moving in, refused to provide us contact details for tenant, didn't pay us still 3 weeks after the tenant moved in... HORRIBLE Oakwood Leeds branch

Natalia · 4 January 2021

★★★★★ 1/5

Google

Abygale hepurn an absolute uneducated unprofessional person I dont recommend at all

Be · 26 February 2024

★★★★★ 1/5

Google

Avoid this agency as they are trying to take money from you for unbelievable reasons , you are so funny guys at some point someone will put you in your place ;) little walkers.NegativeResponsiveness, Quality, Professionalism, Value

D · 24 October 2021

★★★★★ 1/5

Trustpilot

Do they not want to sell?

Contacted via rightmove asked them to email me, they phoned. Phoned back to get more info on a property, they didn't know hardly anything about it, only a stock outside photo on rightmove. Asked them to send more info to me they didn't. I chased again asked for a potential viewing and told sales would get back to me, nothing. Do they not actually want to sell properties? I feel sorry for anyone that uses this company to try and sell a property.

Daniel · 22 July 2017

★★★★★ 1/5

Trustpilot

Contacted these agents {gt yarmouth …

Contacted these agents {gt yarmouth office} online for details of a property, never got a reply so rung them to ask again for info on this property.Turns out that i knew more than these so could agent about it, loads of just incorrect info, even told me that this property was not online so how the hell did i find it.Then told me that they will contact me with more details they still have not done this.If it was me paying for this rubbish service i would be totally enragedHow the hell can they do any business at all, do they ever sell any property i cant see how.

Gary · 14 July 2017

★★★★★ 1/5

Trustpilot

Rented with these & never again....Avoid if you can, useless bunch!!

What a circus this is & plenty of clowns work there but they are all about as much use as a chocolate fireguard.They are quick to take your money but in no hurry to give it back & it took them a month & a half to get my deposit back to me & would have taken longer if i hadn't put a dispute in with the Tenancy deposit scheme.Repairs are as slow as the brains of the people that work there is no urgency & the majority of the time they just ignore your emails in the hope you'll go away, so unprofessional this lot.As long as i am living & breathing on this planet i will never have anything to do with this useless companyMy advice is to avoid at all costs & go elsewhere....

Wayne · 30 June 2017

★★★★★ 5/5

Trustpilot

Hannah Hudson has done a great job with…

Hannah Hudson has done a great job with our case. Kept chasing the solicitor and estate agent and also kept me updated on regular basis. I'm really happy about my overall experience.

Muhammad · 25 September 2024

★★★★★ 1/5

Trustpilot

DO NOT USE THEM

Really poor company. 20 week contract and no viewings. But worst of all not one phone call during the 20 weeks. Absolutely disgusted with them. Overvalued the property just to get the business. My cat is more proactive than them. I sincerely recommend you don't use this company which is part of the sequence group. However connells which is also part of the same group couldn't be better. WHB. couldn't give a flying fig about their customers.

CYRIL · 28 June 2019

★★★★★ 1/5

Trustpilot

Loughborough branch

Loughborough branch. Worst customer service.They were unresponsive, unprofessional, and failed to communicate effectively throughout the process. I had to chase them constantly for updates and information. I would not recommend them to anyone."

Kavshal · 4 September 2024

★★★★★ 2/5

Trustpilot

Poor buyer experience

You will find out that this agency has a bad habit of missing to advertise the surface of the properties that they are selling. While this information can be found on the EPC certificate they manage to include only the graph part of it, so you will no be able to find it. When asked about the agents do say that they do not know it, assuming that your are stupid and not knowing that this information is always on the EPC certificate. Hiding information about the property seems to be part of their day to day job.

S.S · 20 May 2016

★★★★★ 1/5

Trustpilot

A year on and I am still furious with this company

My story actually happened nearly a year ago but I think its worth a read. In 2014, my partner and I decided to rent an apartment through WHB. We viewed the apartment (priced at £525 a month) and were happy with its condition. We told WHB we would take the apartment and just under a week later went in to their office (leicester) to sign for the property. No sooner had our pens left the paper, the sales advisor said 'has the landlord told you about the leak?' We didn't know what she meant but it turns out that there had been a water leak from an upstairs property into our flat on the ceiling. What was funny, was that we later learned the landlord was not allowed our contact details, so I have no idea why they'd asked if the landlord had told us anything as he wasn't legally allowed to! Anyway, they informed us the leak was 'a small brown stain on the ceiling' so we said as long as it was patched up promptly we didn't mind. To cut a long story short, when arriving in the property we found there to be thick black mould everywhere! Something which obviously had been much worse than we were told. To add insult to injury, we were told the inventory had not came through yet (which ironically contained pictures of this mess) so we didn't get any inkling of the damage until we saw it for ourselves. WHB were extremely unhelpful, making us feel 'annoying' for ringing up to complain and the work was eventually sorted ourselves. At the end of our tenancy our problems were not over when we did not receive our deposit back for three months. Numerous calls were made to WHB and I was hung up on twice when asking where our £700 was. We finally got £650 back after having to give them £50 to clean the carpets which we'd already paid to clean. Awful company, complete bandits.

Lucy · 25 April 2016

★★★★★ 1/5

Trustpilot

A bunch of useless individuals…

A bunch of useless individuals including their solicitors. Bottom of the chain are using them and we have missed 2 moving dates because of their incompetence.

Christine · 17 December 2024