Trusted Agent profile · Northampton
★★★★★
314 reviews across 3 platforms
20 Weston Favell Centre, Northampton, NN3 8JZ
ORiordan Bond's office in Northampton, at 20 Weston Favell Centre, is rated 4.2 out of 5 across 314 reviews on three platforms, including 207 Google reviews rated 4.6.
207
Reviews on Google
This office
50
Reviews on Facebook
Business-wide
57
Reviews on Trustpilot
Business-wide
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
5/5
GoogleI could not recommend this team enough. Knowledgeable, kind, friendly and understanding. A very smooth experience. To add another star to the 5 already, due to personal circumstances and losing my job I had to unfortunately pull out of a beautiful property. Chelsea was incredibly kind and understanding of my circumstances. Thank you
5/5
GoogleBrilliant personal service, a team of lovely people, very fast results and just an overall great experience of selling a house. Less than 2 months to them valuing my property to the money being in my bank, with advice and support every step of the way. Thank you Steph, Ben, Matthew and co.
5/5
FacebookExcellent experience with Adele Taylor, Caroline Wright and their recommended services (Key Conveyancing, CWH Surveyors and White Structural Consulting LTD) I would not hesitate to recommend every single person and company involved in our purchase. It was a well oiled machine with a total of 35 days from offer to completion!
5/5
GoogleSophie and Steph are the dream team! Sophie’s knowledge around mortgages is on another level and made this process seamless. We can not thank her enough for getting our mortgage sorted for us. In a climate where there is a lot heat on estate agents at the moment, o’riordan bond have been transparent throughout this process, a quality that is incredibly valuable when making life changing decisions. Thank you to the whole team!
5/5
GoogleAs first time buyers we didn't have alot of experience, Steph took all the stress out of buying our first home from finding us our dream house to helping us with the process. Aidan was also a superstar went above and beyond to help us! The team work very hard, great communication and our experience was flawless!
5/5
GoogleChelsea and the team were super helpful in getting my property tenanted. This is the 2nd property I’ve used O’Riordan for and I intend to stick with them. Highly recommend for lettings …
5/5
TrustpilotOutstanding service
I really can't recommend the team at The Duston office enough. Liam, Matthew and Joe all went above and beyond what they needed to do to make sure our house sold and we found one to buy very quickly when our original purchase fell through in the last couple of weeks. Without their hard work I genuninely don't think we would have ended up moving. I had 3 estate agents in to quote to sell our home and they were by far the most professional and suggested the best price which we got fairly close to. Other estate agents had quoted significantly lower as though they just wanted a quick sale. Team, you were all fantastic, I really can't thank you enough and if I move again I would definitely be coming back. You also did a great job with the house sale/purchase for my parents, equally as efficient and helpful.
5/5
GoogleO’Riordan Bond are the most efficient estate agents I’ve ever worked with. Within a week of seeing the property I liked online, I’d had a viewing and paid my pre-payment. Within 3 weeks I’m all moved in thanks to the hard work of the team. Chelsea and Laura couldn’t have been more helpful or on the ball, they answered all emails immediately and kept us super informed! 10/10 would recommend to anyone.
5/5
TrustpilotO’Riordan
O’Riordan - A Fantastic Home Buying Experience! I recently had the pleasure of working with O’Riordan to purchase my new home, and I cannot recommend them highly enough! From the very first consultation, their team was incredibly professional, knowledgeable, and attentive to my needs. What impressed me most was their commitment to understanding exactly what I was looking for in a home. They took the time to listen to my preferences and requirements, which made the house-hunting process much more efficient and enjoyable. The agents were always available to answer my questions and provided valuable insights into each property we viewed. The entire process was seamless, thanks to their expertise in navigating the complexities of the real estate market. I truly appreciate the personalized service and support I received from O’Riordan. They made what can often be a stressful experience feel manageable and even exciting. If you’re looking to buy a home, I highly recommend reaching out to O’Riordan ], they are truly exceptional at what they do! Thank you, for helping us to find our dream home! Maria and Cosmin
5/5
TrustpilotNow that I have received the key to our…
Now that I have received the key to our house, I want to thank the team at Weston Favell Oriordan Bond and especially Courtney who is a wonderful and very responsive person. From the first day he showed us the house and until now, he was always with us and did his job at a professional level. Thanks Courtney.
5/5
GoogleThe team and especially Marcus went above and beyond of what they were required to do. This helped me and my wife immensely by relieving the stress normally associated with a house sale. I would highly recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Colin for your positive feedback - here at O'Riordan Bond we take great pride in delivering excellent and bespoke customer service to ensure we reduce any stress associated with the moving process. We wish you every happiness in your new home.
5/5
FacebookMy fiancé and I are first time buyers and the estate agents made this daunting experience, a pleasant one. We explained to the branch what kind of property we were after, and even though the market has been really crazy, we were notified when houses that fit our criteria came on the market. As first time buyers we had a lot of questions all through the process and luckily the agents never made us feel as if anything was too much trouble and always got back to us quickly, with things explained fully, which again made the experience much more manager and exciting. In particular Fraser and Tom from the Hunsbury branch have been extremely helpful and we can’t thank them enough for everything they have done to help us along the way. Would recommend these guys to anyone who is looking for a property in the area.
5/5
GoogleWe've recently purchased a property through this branch and would highly recommend them. Our saga dragged on for over 9 months (mainly due to COVID) but Joe was fantastic throughout the process. He kept us informed, did A LOT of chasing around with the other agents, brokers, and lenders, and was always available and willing to help. Although the process was enormously frustrating, Joe was able to keep everyone as calm as possible, and did his utmost to keep things moving. Thank you specifically to Joe for FINALLY getting us over the line!
5/5
GoogleDaniel, Luke, Emily and the team worked absolutely brilliantly in getting my property let. They were superb in their proactive approach and guided me every step of the way. I couldn’t recommend them more highly. Thank you.PositiveResponsiveness, Quality, Professionalism
Thank you Sam for your positive feedback. Our dedicated lettings team work hard to ensure we reduce any stress for Landlords during the lettings process. We look forward to hopefully working with you for many years to come.
1/5
FacebookThe start of my experience with O’Riordan Bond was really positive with Dan, Joe, and the sales team from Abington being really professional, responsive, and attentive. Initial discussions were quick, photos taken, advert completed and my property was marketed. Whilst viewings were a little slow the team did secure a buyer (considerably below what I wanted to accept, but they assured me it was the best thing to accept the offer) and my house came off the market for viewings to enable my buyer to sell their property. Unfortunately my experience from that point onwards was very poor (and this is not a reflection of the sales team, but has really soured the entire selling experience for me - hence my rating reflects this). I was hounded continually for updates on whether I had found a property to buy despite me being clear it was the summer holidays and there was nothing for me to view, I was misled about the position of others in the chain below me (which resulted in me being negatively financially impacted in order to ensure the chain did not collapse), I was threatened with my buyer ‘potentially walking away’ several times despite my solicitor being clear of the position of the rest of the chain, unfortunately the way that I was spoken to (countless times) and made to feel, leads me to think alternative agents may be better in Northampton. It’s a shame as the sales part of the experience was positive, however the last 4 months have been horrendous. I’ve provided very detailed feedback about my experience to Tim, and was expecting a follow up, which he promised on the call - which hasn’t happened. My feedback was constructive and I hope it will be taken on board to avoid anyone else having such a stressful and unpleasant experience. To add insult to injury there was no contact at all when my sale went through, no acknowledgment, no ‘thank you for choosing us’, nothing. On reflection it really was a shambles!
5/5
Google“Sophie is one of the most professional and efficient brokers I have encountered. She handled all the paperwork promptly and addressed every challenge with expertise. I would highly recommend her services.”
1/5
TrustpilotArrogant and disinterested Salesman!
I had a viewing today with Lewis Boyall - sale manager! He arrived late to the viewing, was not interested to share information about the property [possibly he does not know much about it!] or even to give a leaflet regarding the property in question for sale. He did not appear to know much about the property, but he knew about the folding door! I would not put my property for sale with someone who was disinterested and he was in hurry to leave the property. We felt rushed out. I would not recommend to buy or to sell through this estate agency unless they change their behaviour!!
5/5
GoogleMatthew was there all through the journey as it took so long for the sale to be completed. Steph was positive and always there to provide updates, and Kirsty worked hard with the chain to pull the sale through. Fantastic team. Will recommend over and over again.
5/5
GoogleWOW WOW WOW...From start to finish the process to take on this property has been amazing, I have taken on over 700 properties over 9 years and the service provided by Claire and Chelsea was a delight to work with and hope to be doing a lot more business together in the very near future. Regards Dan
5/5
GoogleSteph has been so helpful with helping us buy our first home. She has helped us with every question we have and has given us so much support. Couldn't ask for a better estate agent on our first home purchase thanks again Steph. I'll be seeking you out if we ever need to move. :)
1/5
TrustpilotI wouldn’t recommed 😞
Sadly, I would not recommend this estate agent. This is due to an experience with one agent, but I am afraid I would not recommend on this basis. We were not made fully aware of our sellers true position- which would have been possible to do in a professional manner and not at the sellers expense and so, wasted months waiting for them to find a house only to discover, eventually, they were only looking at ‘one road’ in a particular area. The agent did not keep us updated on progress, as obviously there was none and so I had to keep calling them. I felt fobbed off and let down and when I challenged the agent never felt I received a proper explanation or a honest response! I can’t imagine we were the first buyers who experienced this here either! Better luck to the next! An awful extra stressful waste of time for all in our chain. 😞
5/5
TrustpilotWeston Favell Office - Great Team
Steph and Matthew kept us up to date with our sale, Kirsty moved things along towards exchange, Chelsea showed us properties to rent....The whole team at Weston Favell Northampton were brilliant! They know their market, are truthful and honest about viewings and feedback and are all easy to contact on the phone when necessary
5/5
GoogleHave chosen to enlist the services of Matthew and his team for many years now with rental properties and house sales. They have always been efficient, informative and will respond to questions promptly. I would not hesitate to recommend them and will again use their services in the future.
5/5
TrustpilotGreat communication from Dan
Great communication from Dan, Georgia and the team. Nothing was too much trouble and we had a smooth and pain free sale & purchase.
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ORiordan Bond's Northampton office has 314 reviews across three platforms: 207 on Google, 50 on Facebook (across the whole business), 57 on Trustpilot (across the whole business).
ORiordan Bond Northampton is rated 4.2 out of 5 across all 314 reviews, and 4.6 out of 5 on Google from 207 reviews.
ORiordan Bond Northampton, 20 Weston Favell Centre, Northampton, NN3 8JZ.
