Trusted Agent profile · Northampton
★★★★★
315 reviews across 3 platforms
20 Weston Favell Centre, Northampton, NN3 8JZ
ORiordan Bond's office in Northampton, at 20 Weston Favell Centre, is rated 4.2 out of 5 across 315 reviews on three platforms, including 207 Google reviews rated 4.6.
207
Reviews on Google
This office
50
Reviews on Facebook
Business-wide
58
Reviews on Trustpilot
Business-wide
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
5/5
GoogleAfter wasting more than 7 months with another agent, Matthew managed to sell the property within 2 days and completed within 8 weeks! The whole process was smooth from start to finish with regular updates, and nothing being too much trouble. Id like to give a special mention to Chelsea and Steph for being so professional and keeping us updated throughout. I would 100% recommend and use again in the future. A big thank-you to all the team.
5/5
GoogleI’m so happy that Stephie (amazing lady working in this branch who helped us find the house!) has recommended Sophie as my mortgage advisor to go on a journey of buying a house for the first time! She has been absolutely amazing, so supportive, responsive and friendly from the start to finish! Found me the mortgage exactly for my needs even in a bit more complicated situation of mine. She was in touch the whole time (for over 6months!) so patiently guiding and supporting through every step, can not be more grateful. Also, topped it all with great deal of insurance for me. Would highly recommend Sophie if you want the buying house journey to be smooth and happy! Thank you Sophie for everything! x
5/5
GoogleThe office staff were excellent from start to finish, incredibly patient and always so positive, reliable and kind. Chelsea took time to make sure that she supported my first rental from day 1 and was so patient and understanding of a customer who really didn't know what they were doing!! They made me feel valued and supported at all times and due this I was incredibly confident in their knowledge and professional judgement. Thank you Chelsea and all the team
5/5
GoogleWe would like to say a HUGE thank you to Sophie! She has been amazing from start to finish. We called Sophie for mortgage advice, she was very responsive to all our questions, communicated throughout the whole sale, always friendly, professional and postive. We highly recommened. Also a big thank you to Matthew who took great photos and a quick sale with Brady doing all the viewings. Great team. Thanks all x
5/5
GoogleI never knew get mortgage will be this seamless and stress free. I had a big fobial for it with my own perception about it. Until when my I met Steph and Sophie. They made it so easy and stress free like a child play.. At every stage that I want to set in my fobial, they will let me know it's never that way but it's an easy pizzle. Am so grateful for them , from beginning to the end till we got our 🔑 they were so right there for us. I pray that GOD will bless them and cause HIS beautiful face to shine upon them. Thank you Steph and Sophie and everyone at Oribond Weston favel shopping mall Northampton. We are so glad to meet and work with you all. Be blessed now and always. Olatomi Tolu-Adekeye
5/5
GoogleI had a great experience with O’riodan bond everyone that I spoke with and that dealt with me during my house purchase was amazing. Particularly Steph and Sophie, Sophie was our mortgage advisor and was so helpful and made the whole process so easy, specially as I was a first time buyer. Sophie was very clear and explained everything and made it all easy to understand. Both Sophie and Steph were never too busy to answer any of my questions even when I contacted them outside of their working hours. Chelsea was also fantastic after we had found our new home, keeping me updated on the progress and helping with all the paperwork that needed signing. A massive thank you to O’riodan bond for all their hard work and support, from me and my family. You are amazing 😊
5/5
TrustpilotLiam at O’Riordan Bond in Duston North…
Liam at O’Riordan Bond in Duston North has been an absolute star. Selling and buying my new home was stressful at times, but having Liam in my corner made all the difference. He was kind, patient, and always kept me in the loop, never had to chase him once, no confusion, just genuine support and great communication. You could tell he really cared, and that meant a lot. I honestly don’t know how I’d have got through it without him. Thank you, Liam!
5/5
TrustpilotFantastic Team of Sales Agents - Thank you
Thank you to Matthew, Liam and the team for all your support during our very lengthy house sale/move!! Your patience and advice has been invaluable and very much appreciated. You always had time to respond to questions which is great and is very reassuring, we all know how stressful house moves can be! We had a bumpy journey but you definitely made it easier, and huge THANK YOU for that. Would 100% recommend your services to anyone.
5/5
FacebookO’Riordan Bond Weston Favell is the branch we used to sell our property. They found us a buyer on the first day on the market! Matt and Steph were absolute angels sent from Heaven throughout the process. It was not all plain sailing due to the lower chain (not ORB fault) but they cared about our sale and onward purchase. They chased relentlessly to get to exchange and completion. Honestly, I was an emotional wreck throughout and Steph couldn’t have reassured me more. Not many estate agents actually care about their jobs and their clients but ORB are not one of them. The agents and sales progressers there are complete credit to the company. I would highly recommend them to anyone selling!
5/5
GoogleWe dealt with oridean and bond for the sale of house, Brady Steph and Matt was amazing very professional and kept using the loop every step of the way. I would highly recommend them if you want excellent and smooth process, nothing was too much all in all were very happy with their services
1/5
TrustpilotDo not use O'Rioden Bond Estate agents…
Do not use O'Rioden Bond Estate agents Earls Barton! They were agents for the sale of my uncles house. They lied about the property saying it hadn't had a survey done by a potential client when it had. The manager lied saying if the jobs(central heating)hadn't been done on the property prior to being sold it would be worth ZERO! Doesn't she know about homes under the hammer?! No property is worth zero.
2/5
GoogleOn the face of it these guys are not bad but no better than your average agent. When it comes down to the serious stuff, no one really took ownership or was really bothered about the time pressures, failed promises call backs & plenty of agent rivalry, they wernt afraid to bad mouth my purchase agents which isn’t professional at all. Nearly lost my buyer & purchase through them as he was taking his own sweet time but no one seemed to care. Arrived late to do my viewings & wondered why I was annoyed when the office is a 5 min drive. Chelsea doesn’t have a clue, Steph has common sense & Matt certainly talks the talk. Got it all sorted in the end but no end of stress that could have been avoided, unfortunately wouldn’t recommend.
5/5
GoogleOur move was perfect 👌 steph matt also Brady and Sophie were so friendly and helpful it was a pleasure to sell our house with them also because of there helpful and experience the move was stress free …
5/5
GoogleI would like to extend my heartfelt thanks to Stephanie M. for her outstanding support and dedication in helping me purchase my home. Stephanie demonstrated exceptional professionalism, patience, and attention to detail at every stage of the process. Thanks to her knowledge and support, everything went smoothly and exceeded my expectations. I couldn’t be happier with the service provided and am truly grateful to have had Stephanie guiding me. Highly recommended! Karol J. Thank you😍
5/5
GoogleJaved and Chelsea were very helpful and responsive throughout the entire process. They assisted us from start to finish, and we couldn’t be happier. They responded to our enquiries promptly and efficiently. From the house viewing to moving in, everything was handled smoothly, like a walk in the park on a sunny day!
5/5
GoogleMy experience regarding ORiordan Bond has definitely been excellent throughout Steph managed to sell a buy to let property on my behalf through a challenging time . Throughout she was professional, has excellent communication and displayed total support always letting me know what was happening. If I ever needed to sell another property I would definitely instruct steph again without hesitation If Steph was not in the office her colleague Matthew kept me updated .. totally professional in every way Christine Wilkinson
5/5
TrustpilotI would like to say a very big thank…
I would like to say a very big thank you to all the team at Duston North especially Liam, Ben and Joe. They're were all amazing. I would recommend them to anyone wanting to sell or buy a house. It also helps that you're easy on the eye. Thanks again. Regards Sharon
1/5
TrustpilotI don’t recommend this agency
I don’t recommend this agency. We applied to rent a property, there was a mixup with my partner’s landlord, the estate agents were made aware of this and they said it is fine. We have been reassured that everything is fine, the property is ours so we stopped looking for other properties just to be told 2 weeks after that actually the landlord refused the application due to them being unable to confirm the previous landlord. They were really not helpful, they promised call backs which did not happen, I have asked numerous times what we can do to sort this out and they were just not interested due to Christmas coming and NY as they were all off. They lie to you in your face, they are not being honest and really not helpful.
5/5
GoogleWe were lucky to find “Steph” and the team at O’Riordan Bond Estate Agents Weston Favell, from day one they were on the ball and got our property on the market very quickly. We had many viewings and our house sold in 5 days. Steph and the team in the office kept us up to date with viewings and feedback on viewings. O’Riordan Bond were very professional in the way they dealt with our sale from start to finish. I would fully recommend O’Riordan Bond and will use them in the future. (***** 5 stars).
2/5
TrustpilotWeston Favell Gangster Estate Agents
We sold and purchased with the Weston Favell branch. We found ourselves needing to “play the dirty game” with them and put up with the rude, patronising tone of Steph. If anything, navigating the gangsters of estate agents adds to your stress when they’re not genuine and only motivated by money alone and get no job satisfaction with a happy customer. They don’t check buyers affordability (didn’t even ask for proof from us either) so chains will be wobbly. They hide reasons for previous sale collapses including what’s uncovered in surveys and will try deter you from getting full reports to avoid extra stress for them, they don’t care, they just want their money! They don’t care about ensuring the transaction is right for seller and buyer or being honest when asked directly… they lie. The only bonus about buying and selling with them is it’s double the commission so more a money motivator for them alone. They like to make a quick buck (don’t we all?). Minimal after care customer service when you have legal issues, they literally wipe their bands of you claiming a “concluded end” to an issue they created. The only reason why we have given it a 2 star is that it was boosted by two factors, we actually completed (when we lowered ourselves to play the dirty game) and that Chelsea in the admin office was the only genuine and caring person we came across. Avoid Stuart though, he will breach GDPR by association and talk to you like you’re something on the bottom of his shoe. Be prepared to be compliant with their tricks and try stay one step ahead if you choose to do any transactions with this branch. Nothing worse than having to lower your morales and ethics just to buy and sell a house.
1/5
Trustpilot4.5 months in and no exchange
I have dealt with the kingsthorpe branch, all seemed quite positive initially, quick "sale" I.e. offer and accepted within a few days with info that the buyer had sold. I waited 9-10 weeks before I started chasing as there was zero communication. Was then informed the help to buy property of the seller always holds things up (had never been advised of this before, only after nearly 3 months patiently waiting). Also used the estate agents recommended conveyancer as it should apparently "make it more straightforward forward". When I chased with the conveyancer (key conveyancing) I was told it wasn't appropriate for them to advise on certain things as they were representing the buyer as well and to go through the estate agent. From there it was never clear who to talk to about what. The client liaison often delivered bad news with a helpful laugh. I was very upfront I would struggle for this to go past the 4 month mark due to financial constraints, cue a cheery email detailing due this near to Christmas the buyer would struggle to get a removal firm so to round it up to Jan. I was told exchange was imminent on wed or Thursday this week now on Friday and still no exchange. I'd emailed the conveyancers who failed to respond all day. Managed to get hold of them on the phone this afternoon to a vague excuse where the usual help to buy red tape was trotted out. When I pressed them it seems its an outstanding query from the bottom of the chain. They seemed to have really good reviews on here so hopefully this review gives a bit more balance. If you value honesty, transparency, effective communication and respect, go elsewhere with your business.
5/5
GoogleThe team from start to finish were amazing and on hand always with any questions we had, we approached Claire and Chelsea with our desired property and within a few days the hard work had been done for us and we were filling out paperwork for the perfect home, Chelsea and Claire were extremely helpful and professional from start to finish and we are so happy with our new home , the whole team are a dream to work with , they are a True representation of Authenticity and Team work.
1/5
TrustpilotORiordanBond, Northampton : I cannot recommend this agency either
I cannot recommend this agency either. The faciliated a tenant for me, and I purchased GoodLord rent insurance from them. A nightmare to deal with and no active follow up for payout. ORB holds the rent insurance contract and GoodLord is not easily reachable. While GoodLord has made payment for 2 months rent, I am still waiting for the remaining months. Stay away from both!!!!
5/5
GoogleSteph and Aidan from Oriordan Bond were absolutely amazing! 🌟 They provided us with top-notch service throughout the entire process of purchasing our first property. As first-time buyers, their informative and helpful approach made all the difference. We couldn't be more grateful for their support and guidance. The whole process only took 7 weeks, thanks to their expertise. We highly recommend Steph and Aidan to anyone looking to buy a property. They truly are the best! 🏡🙌
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ORiordan Bond's Northampton office has 315 reviews across three platforms: 207 on Google, 50 on Facebook (across the whole business), 58 on Trustpilot (across the whole business).
ORiordan Bond Northampton is rated 4.2 out of 5 across all 315 reviews, and 4.6 out of 5 on Google from 207 reviews.
ORiordan Bond Northampton, 20 Weston Favell Centre, Northampton, NN3 8JZ.
