1/5
TrustpilotRude Receptionist , Left a bad impression
Abbi answered the telephone when I called the agency. She was so rude , unprofessional and her manner was curt . She needs to work on her customer service skills - honestly ridiculous.
Trusted Agent profile
ORiordan Bond reviews in Northampton and Earls Barton
★★★★★
344 reviews across 2 offices and 3 platforms
ORiordan Bond has two offices, in Northampton and Earls Barton. Together they have 344 reviews on three platforms, rated 4.2 out of 5 overall.
235
Reviews on Google
All 2 offices
50
Reviews on Facebook
All 2 offices
59
Reviews on Trustpilot
Business-wide
Our offices
ORiordan Bond's two offices, most reviewed first. Each has its own page.
Latest reviews from every ORiordan Bond office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
Trustpilot⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐ Working with Adam (Duston, Northampton) was an absolutely fantastic experience. He is simply incredible, proactive, highly professional, and an excellent communicator. He kept me informed every step of the way, was always quick to respond, and made the entire process smooth and stress-free. Adam truly went above and beyond in every aspect. His dedication, attention to detail, and genuine commitment to achieving the best possible outcome exceeded all my expectations. I genuinely couldn't have asked for a better estate agent and manager, and I would recommend him without hesitation to anyone looking for outstanding service.
1/5
TrustpilotDo not use O'Rioden Bond Estate agents…
Do not use O'Rioden Bond Estate agents Earls Barton! They were agents for the sale of my uncles house. They lied about the property saying it hadn't had a survey done by a potential client when it had. The manager lied saying if the jobs(central heating)hadn't been done on the property prior to being sold it would be worth ZERO! Doesn't she know about homes under the hammer?! No property is worth zero. Untrustworthy agents! Steer clear!
1/5
TrustpilotORiordanBond, Northampton : I cannot recommend this agency either
I cannot recommend this agency either. The faciliated a tenant for me, and I purchased GoodLord rent insurance from them. A nightmare to deal with and no active follow up for payout. ORB holds the rent insurance contract and GoodLord is not easily reachable. While GoodLord has made payment for 2 months rent, I am still waiting for the remaining months. Stay away from both!!!!
2/5
GoogleOn the face of it these guys are not bad but no better than your average agent. When it comes down to the serious stuff, no one really took ownership or was really bothered about the time pressures, failed promises call backs & plenty of agent rivalry, they wernt afraid to bad mouth my purchase agents which isn’t professional at all. Nearly lost my buyer & purchase through them as he was taking his own sweet time but no one seemed to care. Arrived late to do my viewings & wondered why I was annoyed when the office is a 5 min drive. Chelsea doesn’t have a clue, Steph has common sense & Matt certainly talks the talk. Got it all sorted in the end but no end of stress that could have been avoided, unfortunately wouldn’t recommend.
5/5
GoogleAfter wasting more than 7 months with another agent, Matthew managed to sell the property within 2 days and completed within 8 weeks! The whole process was smooth from start to finish with regular updates, and nothing being too much trouble. Id like to give a special mention to Chelsea and Steph for being so professional and keeping us updated throughout. I would 100% recommend and use again in the future. A big thank-you to all the team.
5/5
GoogleGreat service. Professional, efficient and clear communications.
5/5
GoogleI honestly couldn’t have asked for a better experience selling my house. From the very first conversation with Becky, I felt completely supported. She genuinely had my back from day one. She took the time to clearly explain every step of the process, which made what can be a stressful experience feel manageable and transparent. Communication was excellent throughout, I was always kept up to date and never left wondering what was happening. Becky’s professionalism, reassurance and proactive approach made all the difference. She has genuinely restored my faith in how estate agents can guide and support you through a successful sale. I would absolutely recommend her and the team at Earls Barton.
5/5
FacebookExcellent experience with Adele Taylor, Caroline Wright and their recommended services (Key Conveyancing, CWH Surveyors and White Structural Consulting LTD) I would not hesitate to recommend every single person and company involved in our purchase. It was a well oiled machine with a total of 35 days from offer to completion!
5/5
GoogleBecky and the team have been superb. They are really passionate and proactive in what they do. Despite having some poor luck with 3 sales falling through due to chains breaking down, they continued to maintain motivation and really worked hard to help us both sell and find our new home. They take an active interest in managing stakeholders all the way through to exchange. Their intimate knowledge of the local market ensured that we achieved true market value, when other agents suggested lower asking prices to achieve a quick turnaround. Additionally Rob Hinde their mortgage broker is highly recommended. He opened up options, we didn't appreciate were available.
5/5
GoogleI’m so happy that Stephie (amazing lady working in this branch who helped us find the house!) has recommended Sophie as my mortgage advisor to go on a journey of buying a house for the first time! She has been absolutely amazing, so supportive, responsive and friendly from the start to finish! Found me the mortgage exactly for my needs even in a bit more complicated situation of mine. She was in touch the whole time (for over 6months!) so patiently guiding and supporting through every step, can not be more grateful. Also, topped it all with great deal of insurance for me. Would highly recommend Sophie if you want the buying house journey to be smooth and happy! Thank you Sophie for everything! x
5/5
GoogleOur move was perfect 👌 steph matt also Brady and Sophie were so friendly and helpful it was a pleasure to sell our house with them also because of there helpful and experience the move was stress free …
1/5
TrustpilotI don’t recommend this agency
I don’t recommend this agency. We applied to rent a property, there was a mixup with my partner’s landlord, the estate agents were made aware of this and they said it is fine. We have been reassured that everything is fine, the property is ours so we stopped looking for other properties just to be told 2 weeks after that actually the landlord refused the application due to them being unable to confirm the previous landlord. They were really not helpful, they promised call backs which did not happen, I have asked numerous times what we can do to sort this out and they were just not interested due to Christmas coming and NY as they were all off. They lie to you in your face, they are not being honest and really not helpful.
2/5
TrustpilotWeston Favell Gangster Estate Agents
We sold and purchased with the Weston Favell branch. We found ourselves needing to “play the dirty game” with them and put up with the rude, patronising tone of Steph. If anything, navigating the gangsters of estate agents adds to your stress when they’re not genuine and only motivated by money alone and get no job satisfaction with a happy customer. They don’t check buyers affordability (didn’t even ask for proof from us either) so chains will be wobbly. They hide reasons for previous sale collapses including what’s uncovered in surveys and will try deter you from getting full reports to avoid extra stress for them, they don’t care, they just want their money! They don’t care about ensuring the transaction is right for seller and buyer or being honest when asked directly… they lie. The only bonus about buying and selling with them is it’s double the commission so more a money motivator for them alone. They like to make a quick buck (don’t we all?). Minimal after care customer service when you have legal issues, they literally wipe their bands of you claiming a “concluded end” to an issue they created. The only reason why we have given it a 2 star is that it was boosted by two factors, we actually completed (when we lowered ourselves to play the dirty game) and that Chelsea in the admin office was the only genuine and caring person we came across. Avoid Stuart though, he will breach GDPR by association and talk to you like you’re something on the bottom of his shoe. Be prepared to be compliant with their tricks and try stay one step ahead if you choose to do any transactions with this branch. Nothing worse than having to lower your morales and ethics just to buy and sell a house.
1/5
Trustpilot4.5 months in and no exchange
I have dealt with the kingsthorpe branch, all seemed quite positive initially, quick "sale" I.e. offer and accepted within a few days with info that the buyer had sold. I waited 9-10 weeks before I started chasing as there was zero communication. Was then informed the help to buy property of the seller always holds things up (had never been advised of this before, only after nearly 3 months patiently waiting). Also used the estate agents recommended conveyancer as it should apparently "make it more straightforward forward". When I chased with the conveyancer (key conveyancing) I was told it wasn't appropriate for them to advise on certain things as they were representing the buyer as well and to go through the estate agent. From there it was never clear who to talk to about what. The client liaison often delivered bad news with a helpful laugh. I was very upfront I would struggle for this to go past the 4 month mark due to financial constraints, cue a cheery email detailing due this near to Christmas the buyer would struggle to get a removal firm so to round it up to Jan. I was told exchange was imminent on wed or Thursday this week now on Friday and still no exchange. I'd emailed the conveyancers who failed to respond all day. Managed to get hold of them on the phone this afternoon to a vague excuse where the usual help to buy red tape was trotted out. When I pressed them it seems its an outstanding query from the bottom of the chain. They seemed to have really good reviews on here so hopefully this review gives a bit more balance. If you value honesty, transparency, effective communication and respect, go elsewhere with your business.
5/5
GoogleWe would like to say a HUGE thank you to Sophie! She has been amazing from start to finish. We called Sophie for mortgage advice, she was very responsive to all our questions, communicated throughout the whole sale, always friendly, professional and postive. We highly recommened. Also a big thank you to Matthew who took great photos and a quick sale with Brady doing all the viewings. Great team. Thanks all x
5/5
GoogleWe dealt with oridean and bond for the sale of house, Brady Steph and Matt was amazing very professional and kept using the loop every step of the way. I would highly recommend them if you want excellent and smooth process, nothing was too much all in all were very happy with their services
5/5
GoogleWe didn’t ever imagine we would go through the buying and selling process this year but at the end of May found ourselves with our house on the market in the care of Matt, Steph, Brady and the extended team! From the start there was full communication at all hours of the day, even a Sunday at one point and they didn’t gloss over the process. It wouldn’t be easy, but they would do everything in their power to find us our dream home and sell ours! How right they were! Steph and Brady did everything to sell and we soon found our dream home to buy! The team were always brutally honest about the situation and there were some bumps in the road through no fault of their own, but we believed in them and kept looking forward! Ultimately we have today exchanged contracts and are looking forward to moving day! Highly recommend the team at Weston Favel!
5/5
GoogleFirstly, to Steph; no one could have worked harder to sell our house. She was absolutely brilliant! Just when we were about to give up, she gave it one last push and sold it for us. Her determination and positivity never wavered, and we’re so grateful for everything she did. We are now moving to our dream home next week! And to Chelsea; Thank you for all your support and for keeping things on track throughout the process. Your calm approach, clear communication, and friendly manner made such a difference during what was a very stressful time for us and for her! We honestly couldn’t have asked for a better team. Thank you both for going above and beyond to make it happen!
5/5
TrustpilotWe did it
Firstly, to Steph; no one could have worked harder to sell our house. She was absolutely brilliant! Just when we were about to give up, she gave it one last push and sold it for us. Her determination and positivity never wavered, and we’re so grateful for everything she did. We are now moving to our dream home next week! And to Chelsea; Thank you for all your support and for keeping things on track throughout the process. Your calm approach, clear communication, and friendly manner made such a difference during what was a very stressful time for us and for her! We honestly couldn’t have asked for a better team. Thank you both for going above and beyond to make it happen!
1/5
TrustpilotWHAT A BUNCH OF JOKERS….I RENT THROUGH…
WHAT A BUNCH OF JOKERS….I RENT THROUGH THIS LOT. I PAY PROBABLY THE HIGHEST RENT FOR A 2 BED APARTMENT IN NORTHAMPTON, PAY RENT 10 DAYS EARLY EVERY MONTH FOR OVER 2 YEARS. INSPECTIONS ARE A JOKE, THEY CANCEL, DONT TURN UP AT ALL. THEY AGREED WORKS TO THE FLAT MONTH AGO…,GUES WHAT? EXCUSES AND NOTHING. THEY SEEM TO EMPLOY KIDS THAT CANT DEAL WITH ISSUES BUT ARE OBVIOUSLY CHEAP. AVOID AVOID AVOID LIKE THE PLAGUE
5/5
GoogleThe office staff were excellent from start to finish, incredibly patient and always so positive, reliable and kind. Chelsea took time to make sure that she supported my first rental from day 1 and was so patient and understanding of a customer who really didn't know what they were doing!! They made me feel valued and supported at all times and due this I was incredibly confident in their knowledge and professional judgement. Thank you Chelsea and all the team
1/5
TrustpilotTrust? Maybe not!
Told my house was un-mortgageable and O'Riordan Bond advertised it for £160k for a cash buyer only. This week I have sold it through another company for £185k to a buyer with a mortgage! ORiordan Bond's stapline includes the word 'trust.' I wouldn't if I were you.
5/5
GoogleI have had the absolutely best service i could have asked for, especially from Chelsea and Javed. They really went the extra mile to ensure i was put at ease in a stressful time, but also they arranged everything efficiently. From the initial viewing to receiving the keys, a really smooth process. Truly the best agents I have dealt with. If i was ever to rent again, or buy, i wouldn’t hesitate to speak to Chelsea and Javed again.
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Questions about ORiordan Bond
Which ORiordan Bond office has the most reviews?
Northampton has the most, with 314 reviews rated 4.2 out of 5, followed by Earls Barton with 87.
Where are the ORiordan Bond offices?
The two ORiordan Bond offices, by town:
- Earls Barton: 1 The Square, Earls Barton, NN6 0NA
- Northampton: 20 Weston Favell Centre, Northampton, NN3 8JZ
