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Northwood Northampton reviews

4.2

★★★★★ Great

117 reviews across 2 platforms

The Old Gatehouse, 25 Victoria Promenade, Northampton NN1 1HB

Part of Northwood, see every office.

Northwood's Northampton office at The Old Gatehouse is rated 4.2 out of 5 across 117 reviews on two platforms, including 94 Google reviews rated 4.1. Checked 9 October 2026.

4.1 / 5

Reviews on Google

This office

Reviews on AllAgents

This office

Reviews may appear on more than one platform.

About Northwood Northampton

As a leading letting agent in Northampton, we are a professional team of friendly local experts who are passionate about property, particularly in the Northamptonshire market. Since our establishment over 20 years ago, our primary goal has been to provide outstanding customer service. As a result of our commitment, we are proud to have been awarded the Gold award for customer service as the best Estate Agency and Lettings Agent in Northamptonshire for the past 7 years.

Reviews

Every review we hold for the Northampton office, from every platform, shown as written. First names only.

1/5

Google

I booked to see a house with them and next day they said that the landlord wants to sell the house just to investors because he currently rent it . This company is full of sh11t.

Adi · 2 January 2019

Agent replied · 31 December 2024

Adi, we are sorry to hear your dissatisfaction, due to your appointment to view a property with us had to be cancelled. Unfortunately the house you wanted to view is now being sold with tenant in situ and therefore we are unable to show you the particular property. We would be more than happy to assist you with your property search, and if you haven’t already registered fully with us please feel free to do so.

5/5

Google

We have been tenants with Northwoods for 2 years. In those 2 year we have been treated exceptionally. Katherine, Stephanie and Daniel are amazing and we would personally recommend anyone looking to rent or let their properties. 100% satisfactory

Kayleigh · 3 January 2015

Agent replied · 31 December 2024

Dear Kayleigh, Thank you for taking the time to review us, we really appreciate your positive comments. We are very pleased to hear you would recommend us too and remember if you do and the recommended person goes on to rent or sell* a property through us, then a £100 is yours! Thanks again.

5/5

Google

Im work with Northwood Agency almost 5 years and Inever got problems with them.All Northwood team give you high standards off service Im highly recommended that agency!Thank you very much Northwood for all your perfect job...

Nikolay · 2 January 2017

Agent replied · 31 December 2024

Dear Nikolajs, Thank you for your review, we are delighted to hear you positive feedback and hope you will stay with us for many years to come!

5/5

Google

Thank you Louise for going over and above with helping us getting our new house!

Rico · 2 January 2020

5/5

Google

I rent a property via Northwood and have been very impressed with their service. They are always very professional and happy to help - makes being a landlady a breeze! Would definitely recommend them.

Emma · 3 January 2015

Agent replied · 31 December 2024

Hi Emma, thank you very much for your review, I am so glad you have been happy with our service we have provided you over the past three years, if we can be of any more assistance to you in the future do not hesitate to contact us.

1/5

Google

Unprofessional and lazy people, they tell you to wait with answer and then no Word after, you can wait them one mounth but they dont care, waisting time

Mihail · 2 January 2020

Agent replied · 31 December 2024

Dear Mr Butcher, I do apologise if you have not received a response to your enquiry. If you would like to email me on northampton@northwooduk.com with your details then I will be happy to assist you.

5/5

Google

Northwood have been great and made the whole process easy. Friendly customer service every time I need to call them.

James · 2 January 2019

Agent replied · 31 December 2024

Thank you for taking the time to leave a 5* review, we are delighted that you have received the service, which we pride ourselves on delivering - friendly and easy!

4/5

Google

Great Staff. Helpful and friendly. Very Patient and always happy to help.

Morrigan · 2 January 2020

Agent replied · 31 December 2024

Morrigan thank you for taking the time to leave a review.

5/5

Google

My 10 year old son goes to that school

Adwoa · 2 April 2024

5/5

Google

i recieved first class service immediatley and a new tenant within 48 hours

Eric · 2 January 2019

Agent replied · 31 December 2024

Thank you for your feedback Eric and for your continued custom with Northwood Northampton.

5/5

AllAgents

"Great..."

Received a great service for many years and highly recommend.

Claire · 18 February 2024

5/5

Google

Great customer service, friendly and approachable staff, definitely would recommend!

Josh · 2 January 2019

Agent replied · 31 December 2024

Hi Josh, many thanks for posting your feedback and for your positive comments. We know moving can be a stressful time, so I'm glad you found the service to be 5 star. Best wishes in your new home. ...

1/5

Google

Terrible place . Not helpful and incredibly inconsiderate people.

Paulo · 1 January 2024

5/5

AllAgents

"Courteous, efficient, and..."

Courteous, efficient, and kept me updated every step of the way.

Marc · 11 November 2023

5/5

Google

A pleasure to talk to, Very friendly and helpful.

Cas · 9 February 2018

Agent replied · 7 February 2025

Thanks for taking the time to post this review, we are glad to be of service and delighted to hear you found us friendly and helpful.

5/5

Google

Great service. Fast and efficient. Highly recommend

David · 2 January 2019

Agent replied · 31 December 2024

Thank you for your positive feedback, we are very pleased to read you had a great service from us and found us to be fast and efficient when you sold your property recently! If you do go on to recommend us, we offer a £100 (subject to t&c's) referral scheme to say thank you, so feel free to do so!

1/5

Google

Tenants are not treated well. Appaling and pathetic. Good reviews are only from landlords

Anush · 1 January 2023

1/5

Google

Booked a veiwing, took time off work to veiw only to be told we hadn't booked an appointment! Waste of time.

Adam · 1 January 2022

5/5

Google

Very friendly and helpful. All round a positive experience

Graham · 3 April 2023

5/5

Google

Very helpful and polite 😊 …

Kori · 1 January 2023

1/5

Google

Don't waste time with this agency. Very unprofessional stuff.

Paweł · 1 January 2022

5/5

Google

Rating only, no written review.

Priyadharshini · 14 November 2025

Agent replied · 17 November 2025

Thank you for giving us 5* we look forward to moving you into your new property very soon.

5/5

Google

Rating only, no written review.

146.d4vid · 28 October 2025

Agent replied · 30 October 2025

Thank you for a 5 star review

5/5

Google

Rating only, no written review.

Francess · 24 May 2025

Agent replied · 24 May 2025

Hi Francess, many thanks for your positive review. We really hope that you are settling well into your new home.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Northwood Northampton

How many reviews does Northwood Northampton have?

Northwood's Northampton office has 117 reviews across two platforms: 94 on Google, 23 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Northwood Northampton's rating?

Northwood Northampton is rated 4.2 out of 5 across all 117 reviews, and 4.1 out of 5 on Google from 94 reviews, checked 9 October 2026.

Where is Northwood's Northampton office?

Northwood Northampton, The Old Gatehouse, 25 Victoria Promenade, Northampton NN1 1HB.

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.