Trusted Agent profile Β· Northampton
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200 reviews across 2 platforms
East Hunsbury Local Centre, Butts Road, Northampton, NN4 0UE
Part of BELVOIR! (Northampton), see every office.
BELVOIR! (Northampton)'s office in Northampton, at East Hunsbury Local Centre, is rated 4.2 out of 5 across 200 reviews on two platforms, including 190 Google reviews rated 4.2.
We're a leading estate & lettings agent covering the Northampton area.
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
5/5
GoogleGreat service! I used Belvoir for rent my property 5 year ago, never had any problem. and they also help me sold the property last month. really appreciate their help!
Thanks for using us Mr Bai - both for letting and the subsequent sale. Team Belvoir!
5/5
GoogleVery professional and communicative. I appreciate the support they provided to us. Thank you :)
Really appreciate the positive review Gheorghina. Best wishes for the future. Team Belvoir!
1/5
GoogleAvoid, called to advise them I had been involved in a car crash and just ask if it was possible to either pay deposit on credit card or split the payment, but made it clear this would not be essential! They email me to say the landlord no longer wishes to rent with me, so I said okay, well can I view other properties emphasising that I would have the money to save the hassle. They told me no, despite having a few suitable properties listed. On the plus side I got my agency fees back, however it speaks volumes that the 5 star reviews are from landlords and not tenants!
Correct - you asked to split the move in payment - we asked the owner (making it clear it wasn't essential) - the owner indicated he didn't wish to proceed - we processed an immediate refund leaving you free to go and rent elsewhere. Most agents will tell their clients "material facts" relating to potential tenants because they'll get in trouble if they don't. Despite getting a quick refund, within 24 hours you got on every review website possible and expressed your dissatisfaction.
1/5
GoogleI have arranged a viewing with Belvoir, unfortunately the agent arrived without any brochure and information regarding the property. After viewing the property I realised that the photos used for advertising were from different property. When I asked the agent for the floor plan, he said that this is one bed flat and they do not do floor plan. The agent was on the phone almost all the time and I had a feeling that I disturb him. Disappointing
Sorry you feel like this Anna, and happy to talk to you about this further if required. However the days of bringing glossy print outs to viewings are long gone - these things are pinged around by email in 2018. Aware this doesn't suit everyone, but it's done in the interests of efficiency and saving the rain forest.
5/5
GoogleWe rented with Belvoir for just over a year and it was a smooth journey. Any concerns were addressed swiftly. The flat was given to us in pristine condition. By far the best letting agent weβve used. Staff are professional. We would definitely recommend renting with Belvoir.
Thanks for taking the time to review us Nasra.
1/5
Googlepoorest agency I have ever deal with. On the moving day they called us that flat is not ready and they need two more days to prepare it. when I told them that in this case Belvoir has to pay for hotel and for storage of belongings they make it ready in two hours. After six months they decide to sell the flat without letting us know. Right know potential buyers are knocking to our door almost everyday to check the property. Stay away from Belvoir as far as you can......
Sorry you feel like that Jacek. Your move in was delayed by 48 hours as the property was having new carpets (not arranged by us) and the job hadn't been completed / we hadn't been made aware - we agree that wasn't an ideal start. The decision to sell the property was made by the owner though - we don't own the property so we can't decide to sell it. Had we known this was her intention before you moved in, we would have told you - as it's inevitable you would be cheesed off. But we weren't made aware, and having managed the property for 10 years previously with no suggestion that a sale was on the cards, we didn't have any reason to suspect this. Another agent was instructed to sell it without us being informed. We hope you've been able to find something suitable and apologise that the tenancy only lasted 6 months.
5/5
GoogleMy experience with Belvoir was a very positive one, from the initial valuation to the viewings and beyond, the staff were very professional, polite and friendly. I would not hesitate to use them again.
Much appreciated, Katie. Best wishes. Team Belvoir!
5/5
GoogleIt is a pleasure to work with BELVOIR agency, very professional and helpful, I do highly recommend.
Thank you for being an excellent tenant, Denis. Team Belvoir!
5/5
GoogleVery good stuff and respectful ,easy to contact
Thanks Iurie. Team Belvoir!
5/5
GoogleWe found the whole process of buying our first home smooth from start to finish.
Thanks Sophie - hope you're happy in your new home. Team Belvoir!
5/5
GoogleFantastic service π. Thank you Jamie. β¦
No problem Pam!
5/5
GoogleI recently sold my house with belvoir. Other estate agents tried to tell me belvoir wasn't at good as them and to transfer. Well they were wrong! Belvoir, and Jamie in particular, have been amazing! I told them I wanted a quick sale so from initial valuation to the house being on rightmost was 2 hours and the house sold within 24 hours! I cannot recommend enough!PositiveResponsiveness, Professionalism
Thanks for trusting your judgement and not caving in when our competitors put you under pressure. Glad we delivered what we said also. Team Belvoir!
5/5
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5/5
GoogleBelvoir have managed our properties extremely well over the last 13 years and have now sold our 1st property. It all went through very efficiently and are only too happy to recommend them.
Thanks Ian - you've assisted greatly over the years by being sensible and easy to deal with throughout. Makes our job much easier too! Team Belvoir!
5/5
GoogleAs a landlord I have regular dealings with all associates at Belvior Northampton who are always helpful and efficient; this was equally evident when they served notice to vacate, assisted with renovations and marketed one of my properties for sale.
Appreciated Steve.
5/5
GoogleI purchased my fourth property from Belvoir, it was a smooth journey and services received were 1st class. I also hired Belvoir maintenance team to carryout full renovation of the property, they turned the house and garden to a stunning place which totally exceeded my initial expectationsβ¦.brilliant job Belvoir! Thanks to James and Richard!
5/5
GoogleBest estate agents out there. They offer so many options,the staff is great!
Thanks for you review. We're proud of our staff and glad that you appreciate them too. Team Belvoir!
5/5
GoogleRichard and his team carried out a full refurb and found a suitable tenant. Excellent from start to finish.
Delighted you were happy Karen.
5/5
GoogleI have rented my flat via Belvoir for 3 years and always found them to be professional, reliable and helpful. They also acted as my agent for the recent sale and did a great job.
Thanks John. Your business for the sale, and for the letting, has been much appreciated.
5/5
GoogleBelvoir are no doubt best agency I have come across in my tenure in UK. They are best in their work and also, they take an extra mile to help the customer in need. Thank you Belvoir Team, I am glad I found you :)
Very much appreciated Rajeev.
4/5
GoogleColin and team where excellent
Thanks Peter!
5/5
GoogleBy far the best landlord experience I've had. You believe that Belvoir care about your property and that it is maintained to a correct standard at a fair price. In addition, the management is professional and gives sound advice in a timely manner. They are upfront with their fees and certainly competitive.PositiveResponsiveness, Professionalism
Thanks for the feedback Alan. We try!
5/5
GoogleI've used Belvoirs letting services for over 10 years and most recently for sales - both services have been first class and I'd most definitely recommend them.
Your business, both for selling and for letting your property, has been much appreciated Jason.
5/5
GoogleI will choose to use Richard all the time.. Never have I met such a decent honest person in the house buying & selling industry..
Thanks for the review Pete. It's much easier for us when we're dealing with decent, honest people too!
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