Ashby Lowery Northampton reviews

★★★★★ 5/5

Google

Reece Clarke was fantastic! Very helpful, professional and knowledgeable. Quick, insightful responses. He is the reason I chose Ashby Lowery over other letting agencies.

K · 16 April 2024

★★★★★ 1/5

Google

I had a highly disappointing experience with this agency.They told that everything was fine, no need for additional procedures and can collect the keys the following week.I paid the holding deposit based on Hannah's confirmation. Then the agency introduced numerous additional procedures after receiving my holding deposit . This led to both financial loss and waste of my valuable time also face difficulty to find alternative accommodation at the last moment.

Chippy · 27 March 2024

★★★★★ 5/5

Google

Ashby Lowery are the best residential agents in Northampton. I received a professional and friendly service. Had a very proper communication on email and via phone, In particular I would like to mention Olivia Hillery who helped a lot in getting us a property. She really took detailed care of all documents fillings, really appreciate her perseverance and hard work. I would certainly recommend Ashby Lowery to anyone who wants to settle into their home. Thanks Ashby Lowery Thanks and regards Jaideep

Jaideep · 25 August 2023

★★★★★ 5/5

Google

Ashby Lowery has been the best agency for us in helping us secure a rental property. They operate on a first come first serve basis scheme, so we didn't have to go through the hassle of fighting for a property. Throughout the 2-year tenancy that we had with them, they went above and beyond to help us feel comfortable and settle in nicely, providing us with a new fridge, washing machine, oven and boiler with the landlady's approval. I would certainly recommend Ashby Lowery to anyone who wants to settle into their home in peace and assurance that your agency has your back.

Jemima · 16 April 2023

★★★★★ 4/5

Google

Natalie was the main agent that helped us and she was great. Always willing to help when we had questions and if she wasn't there someone else was on hand to help. There was a bit of a hick up on our moving date but all was sorted on the day.

T · 16 April 2020

★★★★★ 5/5

Google

Throughout my experience with Ashby Lowery letting agents , I felt a fantastic level of service from all members of the team, with special thanks to Natalie and Karen.

Anselam · 16 April 2023

★★★★★ 5/5

Google

Have recently let my property through Ashby Lowry Northampton. I had a pleasure of dealing with Courtney and Evie. Both the ladies have been extremely professional, courteous and proactive throughout the marketing and on-boarding process. Fantastic customer service received. Thank you Courtney and Evie

Swapna · 16 April 2021

★★★★★ 5/5

Google

One of the best letting agents in Northampton. Olivia was always helpful and made the whole process smooth. Thank you for your professionalism and friendly assistance.

Harish · 21 June 2023

★★★★★ 5/5

Google

Olivia, the lettings negotiator, made the whole moving process as convenient as possible since she made sure that everything was done virtually, even the viewing, as I wasn’t in a position to travel. The paperwork was rapid and I moved to the house in a week after contacting them since I was in a hurry to find a house to move. Kudos.

Dev · 27 March 2024

★★★★★ 5/5

Google

I have had great professional service recently from Courtney Bray and Karen Winfield whilst ending my tenancy. They have both been very helpful and quick at any response needed and always try and help with any queries or concerns. Thank you Jenny

Jenny · 16 April 2021

★★★★★ 5/5

Google

One of the best letting agents in Northampton. Olivia was always helpful and made the whole process smooth. Thank you for your professionalism and friendly assistance.

Harish · 16 April 2023

★★★★★ 4/5

Google

We are dealing with Ashby Lowery for more than two years. We are satisfied with their service. We would like to specially mention our recent property manager Freya Hobbs, she is outstanding, always getting prompt response and actions. She is an absolute star in Ashby Lowery.

Christy · 28 October 2024

★★★★★ 4/5

Google

UPDATED REVIEW!!! As you may have read over the past few weeks I had, had a few issues with using Ashby Lowery in the past I am please to tell all that are reading the reviews that the issues I brought forward three weeks ago have since been resolved with Darren Wilson. He has since made good contact with me and has helped me through what was a very difficult time in my families life coming to arrangements with the landlord that was fair to my situation and I am pleased to say that I am very pleased with the outcome. Since posting my last rant (it is fair to say that that's what it was) Mr Wilson has kept in good contact and has financially separated my much smaller amount owed on the property compared to that of my ex-husbands rent arrears and has been fair enough to arrange a repayment amount that is fair to my financial situation. I think it would be fair to say that I am not likely to use Ashby Lowers Services again however anyone who is looking to rent with them my advice to you would be if you keep in touch with them and keep them well informed right from the get go of any problems that you may have they will help you. Thank you Darren for your help :)

Sarah · 23 June 2014

★★★★★ 5/5

Google

My first Google review and pleased it goes to Lyn of Ashby (Countrywide). I deal with many Property Management company’s. Like all Company’s; they are only as good as there staff and Lyn is the most efficient I have had dealings with. Thanks Lyn

Simon · 16 April 2019

★★★★★ 5/5

Google

Ashby Lowery's have renting out my property now for 20 years plus , with me not living in the UK I need a company that can manage my property and sort out any problems that occur, bar a few hiccups over the years I can say they have made a good job of it . The present staff are good, at this time I am dealing with Olivia very efficient with dealing with anything that comes up ,even spoke to on the phone ,a very pleasant person. As they say, If it ain't broke, do not fix it ,and I think I can say I will be with Ashby Lowery's for the for seeable future .

Peter · 16 April 2022

★★★★★ 5/5

Google

Olivia was so helpful in guiding us through the process of letting out our flat for the 1st time! Would highly recommend!!

Nicole · 16 April 2023

★★★★★ 5/5

Google

I want to thank the Ashby Lowery team for the professionalism with which they worked and helped us go through all the procedures for preparing the documents for renting the house. I thank them for all the speed and understanding with which they approached this question. Each time we received their support, help and encouragement that everything would be fine. We wish the entire teams success and beautiful achievements in the work that they fulfill with pleasure and devotion.

Nata · 16 April 2022

★★★★★ 5/5

Google

Very professional and kind team, always a responsive to queries. I dealt with Natalie, Reece and Olivia and it was a pleasure to interact with them and get their support.

Michele · 16 April 2022

★★★★★ 5/5

Google

Evie and the team were amazing! My partner and I love our flat, they were so helpful from start to finish. I would definitely recommend this estate agent! Thank you so much Evie💓 …

Fariha · 16 April 2021

★★★★★ 5/5

Google

Lyn Walker has been our property manager for the past two years and we have been very pleased with her efficient and professional service, dealing with maintenance issues swiftly and effectively and also overseeing two sets of major works …

Howard · 16 April 2019

★★★★★ 5/5

Google

I have been dealing with Reece and the team at AL extensively recently as we have managed our way through some changes and always found them courteous, professional and effective. Thank you guys.

Anthony · 16 April 2021

★★★★★ 5/5

Google

Excellent communication and great staff. Olivia Hillary is one of the best there and very well prepared.

Anxhela · 16 April 2023

★★★★★ 5/5

Google

Ashby Lowery have really upped their game. They re-let my property very quickly when the existing tenant moved out and arranged everything behind the scenes really efficiently. They are a pleasure to deal with and whilst Courtney, Reece and Evie deserve a specific mention for their pro-activeness and attention to detail, all of the team at this estate agency know the importance of communication and professionalism when dealing with property lettings, they would be my first choice in all property matters.

Minal · 16 April 2021

★★★★★ 1/5

Google

I rented with this company for just over a year. I paid all deposits even £200 for a pet to be in the house Whilst living in the house they were good . After a yeae the house I rented went up for sale. I found a new house to rent. They gave me back most of my deposit except the 200 for the pet. They deny even having that as apparently it wasn't on their system. Through moving I lost my receipts. Iknow I paid it because the landlady said if i wanted the pet there I would need to pay it incase of damage. 3 months i was sending emails and I was receiving the same response they were looking into it. After Jan this year i emailed again and no response. I sent another 6 emails and made phone calls and still no response. They couldn't even call me back. Early March I finally recieved an email but it wasn't for me it had another customers details on name number address etc. So I emailed them saying they sent it to the wrong person and if there was any update on the 200 deposit I paid for the pet and they just ignored me. So nearly a year on I've still not heard from them phone or email. I wouldn't rent with these again. Communication and people's skills are appaling. They are quick enough to take the money but not give it back. And I don't understand how they can get mixed up sending people's contacts details that should be confidential to wrong email addresses.

Claire · 22 June 2019