Every review we hold for the Northampton office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleCould barely be bothered to grace us with a smarmy response, landlord also contacted and was point- blank very rude then blocked my email.
Leanne · 16 April 2019
Agent replied · 20 June 2024
Hi Leanne
Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further and could provide more information, please contact us on customercare@countrywide.co.uk
Kind regards, Jake
★★★★★ 1/5
GoogleI would say worst agency ever I had
Vyacheslav · 16 April 2022
Agent replied · 20 June 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAshby Lowery dealt with the sale of my house recently, I was recommended by a friend and am now happy to recommend them myself too, they provided a professional service from start to finish, they were efficient, friendly and happy to help, Ashby Lowery helped make the stresses of selling a property an easy task.
Jo · 22 June 2016
★★★★★ 5/5
GoogleThe Sales team at Ashby Lowery were amazingly helpful with the recent purchase of our first investment property. Amanda Gibson, Sales Manager, handled everything swiftly and efficiently, including liaising with our solicitors, to ensure there were no delays. We are highly impressed with the service we received. Thank you for such a stress free experience.
Karen · 22 June 2016
★★★★★ 5/5
GoogleAs a tennant, i found Ashby Lowery very professional, friendly and pro active to help. A***
Steve · 22 June 2019
Agent replied · 20 June 2024
Hi Steve
Thank you for leaving these kind words for the support you have received from branch and thank you for the 5 stars as well!
Kind regards, Chris
★★★★★ 5/5
GoogleExcellent all round.
Roz · 16 April 2022
Agent replied · 20 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleThey illegally evicted me, stole my deposit and they stole my furniture and electrical appliances.
Zoltan · 16 April 2019
Agent replied · 20 June 2024
Hi Zoltan
All deposits are registered with schemes so that they are protected should a dispute occur. I'm sorry to hear about the issues that you've had, if you could … More
★★★★★ 1/5
Google0 STARS!!!!! Horrible attitude!!!! Unprofessional agent's, Carolyn Arnold, Sarah Milton!!! Keep away from them!!!!
Agnese · 16 April 2019
Agent replied · 20 June 2024
Hi Agnese, I am sorry that your experience has not been as expected. Please email us at review@countrywide.co.uk with further details and we can investigate concerns you may wish to raise, best regards, Mark
★★★★★ 1/5
GoogleUnfair parking charges issued (5 in total)
Blake · 16 April 2019
Agent replied · 20 June 2024
Hi Blake, Sorry to read that you have had an unhappy experience. Please email review@countrywide.co.uk with further details and we can investigate. Kind regards, Mark
★★★★★ 5/5
GoogleAshby Lowery were professional, friendly and understanding over the sale of my mother-in-law's house. The whole process of sorting, clearing and selling the house was never going to be easy but we could not have asked for better support.
Judith · 22 June 2017
★★★★★ 5/5
GoogleExcellent service provided to me and my family in the management of our property related affairs over many years. I have recommended Ashby Lowery to friends and others and have no hesitation in doing so.
PM.
Paul · 23 June 2014
★★★★★ 5/5
GoogleFantastic!. Looking after my interests and those of my tenants for over 15 years now. Straight forward to deal with and always available. Highly recommended.
Tim · 22 June 2016
★★★★★ 5/5
FacebookProfessionalism. Helpful and there for you when you need not when is possible
Nagy · 23 September 2021
★★★★★ 1/5
GoogleRating only, no written review.
Martyna · 7 April 2025
Agent replied · 28 April 2025
Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@countrywide.co.uk.
Kind regards,
Lucy,
Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Bradley · 16 April 2023
Agent replied · 20 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRating only, no written review.
O · 16 April 2022
★★★★★ 1/5
GoogleRating only, no written review.
Liv · 16 April 2021
★★★★★ 5/5
GoogleRating only, no written review.
Kevin · 16 April 2021
★★★★★ 1/5
GoogleRating only, no written review.
Terry · 16 April 2021
★★★★★ 1/5
GoogleRating only, no written review.
Edvinas · 16 April 2020
★★★★★ 1/5
GoogleRating only, no written review.
Amy · 22 June 2018
Agent replied · 20 June 2024
We're very sorry to see this 1* review and would love the opportunity to put things right for you. If you would like to discuss your concerns in more detail, please contact the Customer Care team at customercare@countrywide.co.uk and we will be more than happy to help.
★★★★★ 1/5
GoogleRating only, no written review.
Denise · 22 June 2017
★★★★★ 1/5
GoogleRating only, no written review.
Rob · 22 June 2016
★★★★★ 1/5
GoogleRating only, no written review.
Natalie · 23 June 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.