Bridgfords Northallerton reviews

★★★★★ 5/5

Google

Have been dealing with Annie at the Northallerton for several months dealing with our property which we were renting out. As well as being knowledgeable and helpful. The most impressive characteristic is her rapid response to any request …

Nick · 16 February 2026

★★★★★ 5/5

Trustpilot

Very happy with sale via Bridgfords Swinton

Very please with the service and result of selling my mother’s house via Bridgfords Swinton. Mike was knowledgeable and efficient. His sale price estimate was 20% higher than another local firm but he managed to achieve it. He also arranged to visit mum in her care home to complete the paperwork. Happy to recommend.

R · 24 March 2025

★★★★★ 2/5

Trustpilot

Branch staff good, conveyancing beyond horrendous

Started the journey of selling my flat with Bridgfords well, great listing, quickly found a buyer, then Bridgfords conveyancing service took over and was incompetent at every turn. 6 months on from accepting an offer I’ve had to end the sale as my mental health couldn’t handle anymore of the misleading, lies and gaslighting from their conveyancers. Was so bad even the branch staff said they were embarrassed at how bad it was.

Andy · 16 January 2026

★★★★★ 5/5

Google

Thanks to Rebecca and team who have helped us with the process of securing our dream home. It’s been quite the journey, made as smooth as can by the most professional and courteous agency we’ve ever spoken with. Highly, HIGHLY recommend.

Carl · 5 June 2024

★★★★★ 1/5

Trustpilot

If I could put 0 I would

If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they haven’t given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people

Olivia · 10 November 2025

★★★★★ 5/5

Google

We had a great experience with Bridgfords throughout the process of selling our home and buying our new one. The team was helpful, professional, and always kept us in the loop. They helped with negotiations and all the viewings of our new property. Thank you vet much especially Rebecca and Georgia.

Katie · 10 April 2025

★★★★★ 5/5

Google

Annie was fantastic, very helpful and polite. Annie helped with every step and was very communicative. She made it all so easy. Thank you

Charlie · 18 December 2024

★★★★★ 5/5

Google

Me and my partner had an appointment here, and the staff couldn’t have been better. Rebecca was great with arranging the appointment really good customer service! Dwight was so helpful in the appointment gave us all the information and super friendly but very professional! Would highly recommend.

Lauren · 16 October 2023

★★★★★ 5/5

Google

We had a great experience letting with Bridgefords. The communication was excellent - Kristina and Annie were super helpful and efficient. A very friendly and professional team. Thank you very much 😊 …

Ben · 26 July 2024

★★★★★ 1/5

Trustpilot

I wrote an email to one of their sales…

I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!

Rachel · 27 June 2026

★★★★★ 5/5

Google

Rebecca and her team sold my house and nothing was too much trouble which made the whole process much easier with the guidance the team at Bridgfords gave me. I would not hesitate to recommend.

KEVIN · 5 June 2024

★★★★★ 5/5

Google

Cannot fault the Bridgfords team at all, This is the 2nd time we have used them to let our house out & to also fully manage it for us. They have all been Professional from start to finish and I honestly don't know how I would have gotten through the hardships we faced without the support from Kristina. The communication from Kristina & Annie have also been exceptional, always happy to help even when they are really busy, No issue is to small and they will jump straight in to help. Thanks again for everything and looking forward to meeting you all when I am back home visiting 😍😃

Lacey · 24 July 2024

★★★★★ 1/5

Trustpilot

Bridgfords Gosforth

Bridgfords Gosforth - categorically the worst letting agents I have ever dealt with. They were very efficient at getting credit checks completed and the rent and deposit organised. After that though the service was appalllng. We picked up they keys a few days before we moved in and noticed a wash basin in the ensuite was smashed, and the premises was generally dirty (not mentioned on the inventory). Rang and advised - and said they could access the property to repair if necessary. It was not repaired when I moved in and I was advised this was because I needed to report through their portal. In the first week I had to report repairs - washing machine not plumbed in, broken toilet seats, kitchen cupboards so dilapidated the drawers fell out when opened, gas fire not working, thermostats missing/broken on radiators, ventilation fans not working plus the smashed basin. It took them 7 weeks to get some of the repairs done, the remainder were outstanding when I left 6 months later. I chased and chased but just got told they aren't priority repairs (repairs on white goods are supposed to be prioritised). Once I handed my notice in they were super efficient at arranging viewings to get some other poor fool to pay £850 to live in a cold badly maintained property.Although I have seen a copy of the check out report which mentioned lots of issues, all of which predated my tenancy, I have never had confirmation that the Land Lord is happy ( They brow beat me into taking a zero deposit arrangement which was very expensive so I don't have a deposit to come back) All in all swift to take your money slow to respond to issues and communications demonstrate how little they care about their tenants. I cannot recommend highly enough that you avoid this business like the plague.

Sally · 5 August 2023

★★★★★ 5/5

Trustpilot

A cheerful professional that brightens up your day...

I am the director of GLY UK Immigration Support Services Co. Ltd. which serves our HK clients in finding ideal homes here in the UK. Over the years of our operation, we learned to value true professionals in the estate agencies, who are, like Louise Coghlan of Bridgfords, very enthusiastic, responsive, and very patient to answer questions and resolve issues we encountered during the renting process. Louise is also one of the most cheerful estate agents I have ever met…so pleasant to talk to and to work with!.I am always pleased to recognize a true lettings professional who demonstrates knowledge, passion and commitment to her work. And me and my team are grateful for the support Louise has given us!Jonas FungDirectorGLY UK Immigration Support Services Ltd.

GLY · 12 July 2023

★★★★★ 5/5

Google

Bridgfords, Northallerton, have been extremely helpful, patient with our search for a new home. On this occasion we found a property with another agent, but it was not for lack of them trying to find us somewhere. Becca has been fantastic with updates, communication and very professional on viewings - she is a credit to the company!PositiveResponsiveness, Quality, Professionalism

Elaine · 13 June 2022

★★★★★ 5/5

Google

Rebecca and her team are extremely helpful and professional, always available to help with anything you need. Thank you, Gareth

Gareth · 19 December 2024

★★★★★ 5/5

Trustpilot

The Best Professionals in Property Management & Client Relations

I met the best professionals in Bridgfords since my entry into the UK. They followed every step with us and concluded the deal professionally.Lisa McNamara was exceptional and pragmatic, Lucy Dagless was following up in ensuring we made no mistakes as we progressed through the stages. We assured them of our utmost cooperation and will ensure we keep the asset in good shape and won't let them down for trusting us.Thank you Lisa. You are an asset to Bridgfords. Please accept our kindest regards.

Edward · 12 May 2023

★★★★★ 1/5

Trustpilot

Never contact me after numerous call…

Never contact me after numerous call and direct messages. As a landlord I find this appalling. I have tried since may to contact them but to no avail. I am thinking of leaving breaking my contract and go with court action if needed.

Brian · 22 June 2026

★★★★★ 5/5

Google

Kristina and Annie, absolutely fantastic. I Carnt thank them both enough for everything they have done to get me two new tenants and for everything else regarding 5 de Lacy. Always very polite and both dedicated to their job and really know their stuff. I can’t recommend them enough, I have already to quite a few people now. All appreciated to you both and Thankyou so much 😁

Philip · 2 December 2024

★★★★★ 5/5

Trustpilot

You're a star Ellie

Just wanted to mention the first Class service received by Ellie in the Tynemouth office. She is more than helpful every time I speak to her. I am a Landlady and despite the extremely expensive charges Bridgefords have for every aspect of Letting, it is Ellie who is polite, extremely efficient, always pleasant and a delight to deal with. Service like this needs to be recognised ...Ellie should run the office as nothing is ever too much trouble. I was visiting recently from London and Ellie was off, sadly. Other staff were on the phone and didn't even acknowledge I was there! so rude considering the money I pay them. I am in the Property business myself, so know how people expect to be treated. Well done Ellie, you are an asset to Tynemouth!

Pamela · 28 April 2023

★★★★★ 5/5

Google

Brilliant service from Bridgfords. Harry has been especially helpful, very quick and reliable. He has always kept me and my partner in the loop about any updates during the process. Thank you so much.

Natalie · 14 March 2024

★★★★★ 5/5

Trustpilot

Lee Johnson from Countrywide…

We met Lee Johnson from Countrywide without any knowledge about house buying or what is needed to make it happen. He enabled us to create our credit profile as we had never had credit before and needed this to get a mortgage. He told us everything about getting the maximum we can afford from our salaries, making sure we had the best mortgage provider/rate and also ensuring that if anything bad was to happen, the house and our earnings would be covered and the house would be paid for! Lee I cannot thank you enough for enabling me and my wife go from renting to homeowners with peace of mind. Especially during a time of mortgage uncertainty (late 2022). Fantastic work! I highly recommend Lee to anyone who is either new to buying/selling or is seeking advice on what to do! THANK YOU! You have made our journey effortless.

BuckeyZS · 23 March 2023

★★★★★ 5/5

Google

We dealt with Annie at the Northallerton branch to rent out our property. She was extremely professional and kept us informed throughout the process. She was very helpful and a pleasure to do business with. Thank you

Jo · 23 May 2025

★★★★★ 1/5

Trustpilot

I had an appointment booked for today…

I had an appointment booked for today at 2.p.m with the view to put my house on the market so I would be in a position to make an offer on a viewing tomorrow. I received a call around 1.30 to inform me that the agent is running 30 minutes late, making the expected visit for 2.30. 3.15 came. I rang the agents to be told she's not attending. To rub salt in the wounds furthermore I was told she couldn't come to me because of traffic and she would make the visit after me late. Viewing cancelled as I had wasted my day off waiting round for nothing.

Lily · 17 July 2025