Trusted Agent profile · North Yorkshire

William H Brown Harrogate reviews in North Yorkshire

4.7

★★★★★ Excellent

145 reviews across 1 platform

4 Albert Street, Harrogate, HG1 1JL, North Yorkshire, HG1 1JL

William H Brown's office in North Yorkshire, at 4 Albert Street, is rated 4.7 out of 5 across 145 reviews on 1 platform, including 145 Google reviews rated 4.7.

4.7 / 5

145

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the North Yorkshire office, from every platform, shown as written. First names only.

5/5

Google

I cannot thank Gina enough for everything she has done for us. She was by far the most genuine person we met when we were looking to buy a property privately that required valuations done on it. She knew it wouldn't be going on the market but she couldn't do enough for us. She was the most thorough and knowledgeable estate agent we came across. She gave us lots of helpful tips and information, which being first time buyers, was absolutely fabulous! She put us in touch with the mortgage advisor at William H Brown, Grace, who again was extremely helpful and couldn't do enough for us. She also got us the highest amount out of all the mortgage advisors/brokers we had spoken to. Gina kept in touch to see how we were getting on despite there being nothing in it for her and we both felt she genuinely cared. At such a daunting time, it's so lovely to meet somebody who is so honest and helpful. We are hoping to go ahead with the mortgage with Grace and will definitely always go back to Gina if we ever come to sell. They both made us feel so at ease and never looked down their noses like we felt some of the estate agents did. I cannot recommend them enough. Thank you ladies!

Ashleigh · 24 October 2017

5/5

Google

Can't recommend enough! Phoebe was excellent throughout the selling process. Thanks Alex and Phoebe.

Ruth · 27 December 2023

Agent replied · 22 October 2024

Hi Ruth! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.

5/5

Google

Chloe was super from the start of the process to the end in helping me secure a property. Friendly and informative and was quick to obtain answers from the landlord when I needed some informationPositiveProfessionalism

Adam · 23 October 2021

Agent replied · 22 October 2024

Hi, thank you so much for taking the time to provide our Harrogate team with a 5-star review. We are so happy to hear Chloe and the team helped you with great service. If you ever require anything else from our team, we will be more than happy to help.

5/5

Google

As property owner living overseas I found WH Brown excellent and sold my house within a week of going onto the market. Help was available from the start and any questions were answered when needed. Would recommend them to anyone who needs to sell.

Pat · 23 October 2023

5/5

Google

@ Emma Has a beautiful Customer service

Gilbert · 17 November 2025

Agent replied · 17 April 2026

Thank you so much for the kind words, Emma! Providing exceptional customer service is our top priority. We're thrilled to hear that it did not go unnoticed. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

My partner and I have been searching for a rented property to move into from the south for a few months now and our experience with William H Brown and specifically Chloe has been incredible. Chloe was incredibly knowledgable about the property, understood our wants and needs and was able to help us throughout the process. I would definitely recommend William H Brown to anyone.PositiveResponsiveness, Professionalism

Marcus · 23 October 2020

5/5

Google

Customer service was great

Prudence · 23 November 2025

Agent replied · 23 December 2025

Thank you for the positive review! Our team strives to provide top-notch customer service and we are delighted that you had a great experience. Your satisfaction is our top priority, and we appreciate your support. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We recently sold our house through William H Brown and the whole team we’re so helpful from start to finish! Special mention to George who went above and beyond to help us with a very long and complicated process.

Michelle · 23 October 2023

5/5

Google

Thank you to the fantastic team in Harrogate who helped me rent and eventually sell my apartment. They provided help and advice every step of the way and supported me through some difficult times. Special thanks to Chloe, Susie and Alex. I would not hesitate to recommend this great company.

Irene · 23 October 2022

5/5

Google

A very friendly and polite team that went above and beyond to help us get our rental property all signed up for us. Kept us informed all the way through from start to finish.

Dave · 26 October 2024

Agent replied · 22 October 2024

Thank you Dave for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Very friendly, knowledgeable and helpful. Great team.

Nate · 16 September 2025

Agent replied · 23 September 2025

Thank you for your kind words! It brings us joy to hear that our team was able to provide you with a friendly and knowledgeable experience. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Chloe was absolutely amazing! Extremely professional, courteous, and highly responsive. We had been searching for a home for weeks, and found a home literally the first day we worked with Chloe. I highly recommend anyone searching for an Estate Agent or a future home, work with Chloe. She was absolutely perfect. Thanks Chloe!PositiveResponsiveness, Quality, Professionalism, Value

PeTrOnAs · 23 October 2021

5/5

Google

Chloe, Susie and the team at William H Brown were amazing when my partner and I were moving house. They have been helpful, professional and really friendly all the way through the process, from viewing to moving in! I feel the process was smooth and as stress-free as it can be. Thank you both again!PositiveResponsiveness, Professionalism

Sally · 23 October 2021

5/5

Google

Chloe & Susie were really helpful with my rented property from the moment I viewed it and made the whole process really easy for me which was great as it is my first time moving out on my own. Really grateful to them for all of their efforts and will definitely use William H Brown

Isobel · 23 October 2021

5/5

Google

Really great service from start to finish - the staff were always patient & helpful, I'd recommend them highly!

Al · 9 April 2025

Agent replied · 9 June 2025

Thank you so much for your kind words! We pride ourselves on providing exceptional service and we're thrilled to hear that you had a great experience with our team. Thank you for recommending us, it means a lot! Kind regards, Lucy, Customer Relations.

5/5

Google

William H Brown did a fantastic job of letting my property for me. Chloe and Susie were really easy to deal with and handled everything smoothly. I would highly recommend them to anyone. Knowledgeable about the area and what is realistically achievable rather than promising you the earth and not delivering. Thank you!PositiveQuality, Professionalism

Lewis · 23 October 2021

5/5

Google

WH Brown Harrogate is an all-round fantastic estate agent. I have both sold properties & bought from them. I keep going back because they are very good at updating clients on progress, extremely friendly & approachable and nothing is too much trouble for them. Thank you very much for everything Amy, Louise, Paul and the rest of the team. You are all amazing!

Lizzie · 24 October 2018

5/5

Google

A huge thank you to Amy White at W H Brown Harrogate office who went out of her way throughout to make sure my purchase went as smoothly and swiftly as possible. Amy constantly keep in touch with updates and she was always available for any questions I had. Amy and the rest of her team were a pleasure to deal with.

Audrey · 24 October 2018

5/5

Google

Alex was super helpful during the valuation of our property. She had clearly put a lot of work in before the visit which made her stand out from the other valuations we had. Very knowledgeable, friendly and professional. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Alex · 23 October 2022

5/5

Google

Emma and Elke worked with me to find the perfect place. Elke came in on a Saturday to give me my keys, Gooooooo Elke! 👏 …

Mr · 25 November 2024

Agent replied · 8 November 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

I strongly recommend this state agent .I just moved to a new rented house and we love it.they have been very helpful thanks Susie and Denise.

Ranko · 23 October 2023

5/5

Google

I have had excellent experience. George Strachan has been responsive, proactive and gone the extra mile to make sure the sale/purchase has progressed. Highly recommended.

Doc · 23 October 2023

5/5

Google

Amazing agency, Susie and Denise were super helpful when it came to finding the right place for us. I would recommend it for everyone

Kasparas · 23 October 2023

4/5

Google

I found the staff were most helpful at all times. I had a difficult experience due to lease problems but everyone in the team especially Amy and Louis could not have been more polite and helpful at all stages of the sale. I have already recommended WH Brown to a friend. Jennifer

Jennifer · 24 October 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read William H Brown's Google reviews

Questions about William H Brown Harrogate

How many reviews does William H Brown Harrogate have?

William H Brown's North Yorkshire office has 145 reviews across 1 platform: 145 on Google.

What is William H Brown Harrogate's rating?

William H Brown Harrogate is rated 4.7 out of 5 across all 145 reviews, and 4.7 out of 5 on Google from 145 reviews.

Where is William H Brown's North Yorkshire office?

William H Brown Harrogate, 4 Albert Street, Harrogate, HG1 1JL, North Yorkshire, HG1 1JL.

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