William H Brown Harrogate reviews

★★★★★ 5/5

Google

Well as first time buyers, we looked at almost every house we could on the market. We enquired about one of the houses under William H Brown. George showed us around one of the properties in an area we really wanted. Unfortunately we were beaten on the offer, however George kept all of our requirements in mind. Our seller was enquiring about their house sale, and it was in the area we had requested. George gave us a call for a viewing, and we jumped at the chance. We loved it, and it met all of our requirements. We put in an offer immediately, George leiased with ourself and the vendor throughout the whole process. George was there for everything we needed, and kept great communication with us throughout the whole process, via phone and email. And during George's days off, Alex was also very helpful. All in all, I would recommend William H Brown as an estate agents. Especially for first time buyers, with such a daunting process of unknown. We found we had so much help and support from the team. Thank you for securing us our new home.

Fredrecia · 23 October 2023

★★★★★ 5/5

Google

We have just bought our first home 🏡 with William H Brown and we can’t thank the staff more for all their help and support. A great team, friendly and supportive. We received all the information we needed via email and phone calls to ensure information was passed on correctly and quickly! Ella and Phoebe were always on hand for us to call, email or text and found a solution if they were unavailable. They answered ALL of our questions and made our step into the property world a smooth and exciting experience! We would recommend their services to others!🌟

Lauren · 23 October 2023

★★★★★ 5/5

Google

Deciding to use WHB on the recommendation of a friend we put our property in the capable hands of Emma and Elke. Because of their ability we found, for the first ever time, we had a tenant moving out on the Friday and a new one in on the …

Martin · 17 September 2025

★★★★★ 5/5

Google

Tom had been fantastic during my house purchase. He’s gone out of his way to ensure it was handled smoothly. He kept me well informed at all stages. A credit to the branch

MrPac1975 · 17 February 2026

★★★★★ 5/5

Google

I can’t thank the team at William H Brown Harrogate enough for all their help and support! What sets them apart from other estate agencies I’ve come across over the years is that they genuinely help you find a property that’s right for you …

Sylvia · 17 October 2025

★★★★★ 5/5

Google

Wonderful service, Emma and Elke went above and beyond on finding our rental property. Professional and friendly. Thank you

Michelle · 9 February 2025

★★★★★ 5/5

Google

We have just sold our house through William H Brown never having sold one before the help we got through the whole process was nothing short of brilliant. Big shout our to Freya and Claire who without their help we don't think we could have got through it.Thank you.

Philip · 24 August 2025

★★★★★ 5/5

Google

We couldn’t recommend WHBrown highly enough! Freya and the whole team have been absolutely fantastic from start to finish. From the moment our property went on the market, they were enthusiastic and proactive, arranging lots of viewings …

Amandine · 17 November 2025

★★★★★ 5/5

Google

I cannot praise all your team highly enough. Exceptional customer service, above and beyond all expectations. Thank you for everything you did to help me during the sale of my sister's house. Best wishes to you all from Jess T 😀 …

Jessica · 3 October 2025

★★★★★ 5/5

Google

Tom Hodgson at the Harrogate branch has been excellent in assisting me with my property search. A good future in sales management, no doubt. Joe Withers

Joe · 17 February 2026

★★★★★ 1/5

Google

Really disappointing service. Tried to book a valuation with a view to selling and found the communication, just to even book, was extremely frustrating. I would not have any confidence in them managing my property. Needless to say they have definitely lost my business.

Susan · 17 August 2025

★★★★★ 5/5

Google

Although i did not end up moving in due to unforeseen circumstances, i can only speak to the highest regards in respect to Denise and the rest of the team who all helped me every step of the way. Buying/renting your first house/flat can be very daunting and stressful from what i have heard, but the ladies at William H Brown (Harrogate) made this entire experience right up until the end stress free for me. When it fell through they were very understanding and made sure to check everything was okay. Denise went above and beyond the job in hand and it is really appreciated. Thankyou very much for everything.

Freddie · 23 October 2022

★★★★★ 5/5

Google

From start to finish, the team at William H Brown in Harrogate have been incredible. They supported us in purchasing our first home and they offered us constant help and advice throughout the process. They were always at the end of the phone whenever we had any queries and went above and beyond their role. A special mention to Phoebe, Chloe and Laura who without them we perhaps wouldn’t now be in our new beautiful home. They strike the perfect balance of professional whilst also friendly and caring. We would certainly use them in the future time and time again.PositiveResponsiveness, Quality, Professionalism

Laura · 23 October 2022

★★★★★ 5/5

Google

I purchased one of William H Browns properties and the team really were excellent throughout. I wasn't sure about a flat at first but Alex sold the benefits to me of this particular place on my initial telephone enquiry so we viewed. After viewing this really was the best choice and property that we had viewed out of MANY across two counties. George was professional, dealt with enquiries promptly, communicated with the vendor and all around helpful right throughout viewing through to completion. It was great to purchase from you. Neil & Sam.

Neil · 23 October 2022

★★★★★ 5/5

Google

The staff at William h brown are very helpful I couldn’t ask for a better team Phoebe is Patient and understanding and helped us with anything we need to know she has gone out of her way to help us with anything we need and we will be forever grateful also harry and Sandra have helped us along with the rest of the team with anything question we needed answering or paper work we needed to complete overall they have gone above and Beyond to help usPositiveResponsiveness, Quality, Professionalism, Value

Emma · 23 October 2021

★★★★★ 5/5

Google

Right from the very first appointment Susie, Alex and the team made me feel like a valued customer. I had a few initial appointments with other agents but the customer service provided by Alex and Susie was second to none hence why WH Brown were my chosen agent. In regards to the accuracy of the rental valuations provided they were higher and more accurate than others which has been evidenced through a successful letting on the first viewing!! A fast letting was part of the brief which was achieved almost instantly. In regards to sales valuations Alex provided valuations in a prompt manner both before and after refurb which assisted me greatly. Thanks to Susie, Alex, Chloe and the team at WH Brown!!! 10/10 from me!!

Matthew · 23 October 2021

★★★★★ 5/5

Google

Hi There, I have recently relocated from London to Harrogate, unfortunately during Lockdown. From start to finish the engagement and service I received from those at William H Brown in Harrogate was fantastic. It was difficult to view properties and had to be managed virtually. The team were extremely helpful and offered their knowledge and insight as much as they could. I had the pleasure of dealing with two members of the team Chloe Morris and Susie Stacey, both equally as professional as one another. Not only were they professional they were really friendly and gave me comfort to know that I was going to be well looked after. During the move they were supportive and the communications between them, the landlord and myself, was smooth sailing. There were complications for the move due to weather but this only encouraged them to help me more. I am now settled in to a lovely apartment which is exactly what I agreed to and able to relax with a glass of wine and very little stress. My services are all up and running thanks to them linking with a great partner. Enjoy the review and thanks again to the team at WHB, Kat

Kathryn · 23 October 2021

★★★★★ 5/5

Google

100% recommend this estate agent. Went through almost every other one in town, and they didn't compare to the excellent customer service William H Brown gave us. Right from the beginning, they have been super helpful & first try found us a brilliant home. Thanks Denise & Susie for all your help, you've been stars. We've seriously struck gold here!

Luke · 23 October 2023

★★★★★ 5/5

Google

My experience with Williams H Brown is a beautiful one from day one till I moved into the house Friendly Service Supportive Understanding Painstakingly Explaning I'll wish to really thank Denise and Susie for all the helps and guidance being a first time tenant in the uk. I wish I could give a million ⭐ You're all wonderful people!!!!!

Oyeyemi · 23 October 2023

★★★★★ 5/5

Google

Lettings The team in the letting department at the Harrogate branch are superb. They go over and above their role to ensure seamless customer service, are very …

Rachael · 17 September 2025

★★★★★ 5/5

Google

Another great experience as a landlord with Emma & her team at the Harrogate Office. Very efficient & professional. Nigel

Nigel · 23 November 2025

★★★★★ 5/5

Google

This is the second occasion that we have used William H Brown and the marvellous Suzie is now assisted by the wonderful Chole. Not only are both these ladies extremely professional and helpful, but great fun and easy to deal with. I would have no reservations in recommending William H Brown to any prospective landlord or tenant and I look forward to dealing with them in the future. Thanks to both of you!PositiveResponsiveness, Quality, Professionalism, Value

Elizabeth · 23 October 2021

★★★★★ 5/5

Google

I want to express my gratitude and to say a big thank you to Susie Stacey and Silvana Asquith at William H Brown Harrogate branch who helped us to move in to a property in less than one week. They are both very professional, dedicated and efficient, the best service I have ever received from an agency ( I have dealt with few agencies in Harrogate). I was very impressed by their work, thank you ladies! I would highly recommend W H Brown agency to everyone.

Monica · 24 October 2019

★★★★★ 5/5

Google

Amy White was the first person I met in the Harrogate branch and she was so lovely! I'm a first time buyer and had no clue as to what I was doing but Amy put me at ease straight away. She listened to what I was looking for and was really quick to get me viewing! Throughout the whole process she has been an absolute treasure, always returning calls promptly, constantly reassuring me when I was stressing and has shown a caring and genuine interest in my journey. Her friendly manner has remained unwavering and I've been able to trust in her completely. She's a complete star! The whole team are super friendly, helpful and so down to earth I have felt comfortable being myself and have had tons of support along the way. Because of these very human qualities, I would have absolutely no hesitation in recommending WH Brown to anyone embarking upon the stressful task of moving house! Definitely 5 gold stars from me 😊 A huge thank you from myself and Mary XX

Sara-Jane · 24 October 2018