Every review we hold for the North West office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleOver 2 hours delay and counting in commencing online auction live stream due to "technical difficulties". Allowing people to bid is the core fundamentals of your business! You should be embarrassed.
H · 1 September 2023
Agent replied · 1 October 2023
We are very sorry for the technical issues that unfortunately prevented our auction taking place as scheduled today. Our bidding platform is hosted by a third-party service provider, Essential Information Group, and an undetermined fault caused the live stream video feed to fail. Unfortunately, we have no control over this system and have therefore taken the difficult decision to postpone the auction to Tuesday 5th September.
★★★★★ 5/5
GoogleA great experience allround. Rob was brilliant from the start and all the other staff too. A nerve racking experience but reassured along the way and a great result. Top firm and I highly recommend. Cheers.
Adam · 26 November 2020
★★★★★ 5/5
GoogleMy experience with SDL Property Auctions was fantastic. From our initial meeting with Andy right through to completion. They have been helpful, easy to contact and completely transparent throughout the entire process. I would highly recommend this company to anyone who is considering Auctioning their home.
A customer · 31 May 2021
Agent replied · 31 May 2023
Hi Helen,
Thank you for taking the time to leave us a 5-star review. It's fantastic to know how helpful you've found Andy and the team and we're glad to have been able to help with your sale.
Best wishes,
SDL Property Auctions
★★★★★ 5/5
Googleall the staff were very helpful and gave really good advice throughout the process especially Sam as this was my first auction, would highly recommend.
They kept me updated and were very efficient
Jayne · 6 June 2020
★★★★★ 5/5
GoogleWe have just sold two properties in their latest auction and achieved excellent prices. We have worked with SDL for a few years now and wouldn't hesitate to recommend them. Andy T, Sarah Miles and the auctioneer are exceptional as is the overall level of service provided by SDL
Roger · 31 May 2020
Agent replied · 31 May 2023
Dear Roger. Thank you for your 5 star review and your positive comments about Andy, Sarah and the team. Congratulations on your sales. It’s great to hear you enjoyed your experience working with us and we very much look forward to working with you again soon.
★★★★★ 5/5
GoogleWe've just sold a warehouse in their last auction for £20,000 above the guide price - this was following another successful sale with Andy and the team in January. Very well run organisation. Highly recommended!
Bhagvunt · 26 August 2019
★★★★★ 5/5
GoogleFollowing multiple experiences with other auction companies, some of which were really bad, SDL were a refreshing change. Credit goes to Andy, who went above and beyond to assist and guide me. It was entirely thanks to his advice and efforts that my property sold.
Arvind · 31 May 2021
Agent replied · 31 May 2023
Hi Arvind,
Thanks for taking the time to leave us a five star review. It's great to hear that Andy and the team provided you with such a positive experience.
SDL Property Auctions
★★★★★ 5/5
GoogleWe've just sold a warehouse in their last auction for £20,000 above the guide price - this was following another successful sale with Andy and the team in January. Very well run organisation. Highly recommended!
Baggy · 7 June 2019
★★★★★ 1/5
GoogleBooked a view went there 15 minutes still there to view it but no one was there guy who meant to show the house left early
Waste of journey
Real · 1 May 2023
Agent replied · 31 May 2023
We’re sorry to read your review. Our viewer advises us that he was on time for the viewing and several other people viewed at that time. I understand you have spoken to our team about this since your feedback and that you booked onto a subsequent viewing which you were unable to attend. We’re sorry that you weren’t able to view on this occasion, however we do hope to work with you again in the future.
★★★★★ 5/5
GoogleWe were very grateful to Andy Thompson who put in great effort on our behalf, particularly on the occasion he went to visit the property and assisted when a nearby burst-water-main flooded the cellar. That saved a lot of time and stress.
Thank you.
Kevin · 6 June 2021
Agent replied · 6 June 2023
Thank you Kevin for your wonderful five star review. It's great to hear you had a great experience working with Andy and the team. We hope to work with you again soon.
★★★★★ 5/5
GoogleThe service I received from all of the team was of the highest standard. Sam who I dealt with most often went far beyond what I would expect during what was not a simple sale. SDL have sold two properties for me and I would not hesitate to sell again using their services. I have never bought at an auction before but am now very likely to consider doing so - they are professional, friendly and deliver results. I can not recommend them highly enough
Judith · 6 June 2020
★★★★★ 5/5
GoogleGreat company to work with, Jacqui Brown always keeps us up to date with developments and Dean is very easy to work with when it comes to sending properties over.
Alex · 6 June 2020
★★★★★ 1/5
GoogleThe lack of service at your auction house is appalling. I am waiting over 11 weeks to complete a purchase with no movement on the seller’s lawyers and no meaningful assistance from the auction house forthcoming - they just tell me to ask my solicitor. A slippery contract has bound me to a shambolic contract overseen by SDL auctions where I will need to pay arrears.
Miriam · 31 May 2022
★★★★★ 5/5
GoogleOften auction houses can be very a bullish environment but this is not the case with SDL. As a buyer I have found the team very professional and supportive. I have purchased 2 properties so far and I have found the support and advice from Andy Thompson invaluable as buying from auction can be quite daunting. Andy has guided me every step of the way to what I believe are good investments. I would buy again through SDL
Mashucul · 1 June 2019
★★★★★ 5/5
GoogleAndy and Alex are a joy to deal with, they always give the best advise, we have put 3 property's via the North West auction and have been pleased with all results. Couldn't speak highly enough of the operation they run.
Katie · 6 June 2020
Agent replied · 6 June 2023
Hi Katie. Thank you for your five star review. It's great to hear you received such a great service from Andy and Alex. Congratulations on your sales. We look forward to working with you again soon.
★★★★★ 1/5
GoogleFraud company. Collecting fees, not selling properties. Careful what you sign up for because their terms state that they are not liable for anything.
Le · 2 December 2022
Agent replied · 31 May 2023
Hi Leila,
Our Compliance department are aware of your complaint and has formally responded to you. Our Buyers Terms explain that any legal issues which arise at the conveyancing stage are unfortunately beyond our control as an auctioneer. We know you have raised further queries, which will be responded to in due course.
Best wishes,
SDL Property Auctions
★★★★★ 5/5
GoogleIt was a nice experience with SDL. In my case helped Andy to sell the property. He was very professional and patient and explained all I didn’t understood. I would recommend him for very professional service.
Helen · 31 May 2020
Agent replied · 31 May 2023
Thank you Helen for the wonderful five star review and recommendation. We're glad to read you had a positive experience working with Andy and the team.
★★★★★ 5/5
GoogleI recently sold my pub through SDL auctions. They were professional from the get go- I did query with other auctions but I found these to be the most personable and professional of the 4 I consulted. Andy dealt with the sale of the property, he was approachable and friendly. The property achieved a much higher sales price than I had anticipated. I would highly recommend SDL Auctions.
Vanessa · 1 June 2019
★★★★★ 5/5
GoogleAfter purchasing another property through sdl it was perfect from start to finish and it all went smoothly as usual.always very helpful and punctual and always go the extra mile to help..5* plus
Graham · 6 June 2020
Agent replied · 6 June 2023
Hi Graham! It's wonderful to hear you had another smooth purchase in our auction - and that it was a 5* experience! Thank you for taking the time to leave us your review.
★★★★★ 5/5
GoogleI’ve found SDL extremely professional throughout my dealings with them and would highly recommend anyone looking to buy or sell a property in the Greater Manchester region.
Melanie · 6 June 2021
Agent replied · 6 June 2023
Hi Melanie,
Thank you for taking the time to leave us a five star review - and for the recommendation. We're glad you had such a good experience with us.
SDL Property Auctions
★★★★★ 5/5
Googlevey helpful thanks will use in the future
Lee · 15 August 2023
Agent replied · 29 August 2023
Hi Lee. Thank you for your review. It's great that you found team helpful and we very much look forward to working with you again in the future.
★★★★★ 5/5
Googledespite my early problems. All matters were sorted out with the help of Andy Thompson who was very helpful in guiding me through the successful sale
Dave · 6 June 2021
Agent replied · 6 June 2023
Hi Dave, thank you for leaving us 5-star review! We're glad we were able to help with earlier problems - congratulations on your sale. We've passed your comments onto Andy and the team now. Best wishes, SDL Auctions
★★★★★ 5/5
GoogleHaving never undertaken an auction process before SDL were incredibly helpful. They guided me through the process and updated me throughout. I would highly recommend
Lauren · 6 June 2021
Agent replied · 6 June 2023
Hi Lauren,
Thanks for taking the time to leave us a fantastic 5* review - it's wonderful to hear how helpful you found the team.
Best wishes,
SDL Property Auctions
★★★★★ 5/5
GoogleI couldn't of asked for the helpful people after what had been a hard time for me. I got everything I needed to sell the house the people was very professional and polite and I was able to watch the auction live and I would strongly recommend them to anyone.
Andrew · 6 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.