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SDL Auctions North West Manchester reviews

4.2

★★★★★ Great

160 reviews across 1 platform

North West M30 7EY

SDL Auctions North West's North West office is rated 4.2 out of 5 across 160 reviews on 1 platform, including 160 Google reviews rated 4.2. Checked 9 October 2026.

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4.2 / 5

160

Reviews on Google

This office

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Reviews

Every review we hold for the North West office, from every platform, shown as written. First names only.

1/5

Google

Extremely disappointed with SDL Auctions. Called about a property, they said it was available and booked a viewing for myself. At the same time mentioned 3 other people will be viewing. Turned up to the property on the day of the viewing to find out the vendor had no clue about the viewing and that the property was sold. Called SDL Auctions and asked them why I wasn’t informed about this and they just said that the property is sold and nothing they can do. Bear in mind, the individual clearly said I had spoken to member of the team on the 5th December about the house. So he wasn’t sure why I wasn’t told as he said the property was sold on the 4th December. Very unprofessional.

Darius · 29 May 2024

Agent replied · 24 August 2024

We're sorry to receive your feedback. We've checked our records and can see that we rang and left a message for you to advise that the property had been sold and the viewing was cancelled. This message was left on the number you gave us when you booked onto the viewing. We do hope that you consider buying with us in the future. Please rest assured that we do our do our utmost to accommodate all viewings and advise all interested parties if a property is sold prior or withdrawn/postponed from an auction.

5/5

Google

I used SDL auctions to sell an investment property of mine, and honestly couldn't be happier with the result. I got over £10k more than what the high street agents had quoted us and it was all completed within 4 weeks. The staff are fantastic too, so helpful. In particular want to thank Andy Thompson for all his hard work. Would highly recommend!

K · 31 May 2021

Agent replied · 31 May 2023

Hi Cate, congratulations on your sale! We're so glad you were able to take advantage of the speedy results that selling at auction can result in - your feedback's been passed onto Andy and the rest of the team now. Thank you for taking the time to leave us your 5-star feedback. Best wishes, SDL Auctions

5/5

Google

I used SDL auctions to sell an investment property of mine, and honestly couldn't be happier with the result. I got over £10k more than what the high street agents had quoted us and it was all completed within 4 weeks. The staff are fantastic too, so helpful. In particular want to thank Andy Thompson for all his hard work. Would highly recommend!

Kate · 25 October 2020

Agent replied · 24 October 2024

Hi Cate, congratulations on your sale! We're so glad you were able to take advantage of the speedy results that selling at auction can result in - your feedback's been passed onto Andy and the rest of the team now. Thank you for taking the time to leave us your 5-star feedback. Best wishes, SDL Auctions

5/5

Google

This was our first Auction experience, and even under the unusual lockdown, virtual circumstances it was highly successful. Professional Auctioneers who handled the situation perfectly. More importantly to us the after sales care was second to none, Andy went way beyond call of duty helping us, right up to Completion today. Thank you Andy, stay safe and wish you all continued success.

Claire · 31 May 2020

Agent replied · 31 May 2023

Thank you Claire for your wonderful review of Andy and the team. It's great to hear you had such a positive experience selling with us and we very much hope to work with you again in the future.

5/5

Google

Andy and Alex were excellent they explained all very well. I would recommend SDL to anyone thinking of using auctions. Thank you very much Andy,Alex and the team. 10/10 from me. Andy guided me through the whole process thank you Andy for your expertise very much appreciated hope you and Alex and your families have agreat Christmases🎄🎅👍👍👍🤝

Christine · 31 May 2021

Agent replied · 31 May 2023

Hi Christine, what a lovely 5-star review, thank you for taking the time to post this. We're really glad to have been able to help - we've passed your feedback onto Andy, Alex and the rest of the team now. You have a great Christmas too! Best wishes, SDL Auctions

5/5

Google

SDL Auctions sold my late brother"s bungalow yesterday. We achieved more than we expected. The whole experience has been stress free.Alex was always professional yet friendly and advised me clearly on how the auction system works. I would definitely recommend SDL Auctions if yoou"re thinking iof selling your home. It eliminates so much of the stress involved in selling in the usual fashion. Also .many thanks to all the staff I spoke to in the office over the past month. Again all very efficient and easy to contact.

Cher · 25 August 2022

1/5

Google

Extremely disappointed with SDL Auctions. Called about a property, they said it was available and booked a viewing for myself. At the same time mentioned 3 other people will be viewing. Turned up to the property on the day of the viewing to find out the vendor had no clue about the viewing and that the property was sold. Called SDL Auctions and asked them why I wasn’t informed about this and they just said that the property is sold and nothing they can do. Bear in mind, the individual clearly said I had spoken to member of the team on the 5th December about the house. So he wasn’t sure why I wasn’t told as he said the property was sold on the 4th December. Very unprofessional.

Kishan · 11 December 2023

Agent replied · 1 January 2024

We're sorry to receive your feedback. We've checked our records and can see that we rang and left a message for you to advise that the property had been sold and the viewing was cancelled. This message was left on the number you gave us when you booked onto the viewing. We do hope that you consider buying with us in the future. Please rest assured that we do our do our utmost to accommodate all viewings and advise all interested parties if a property is sold prior or withdrawn/postponed from an auction.

5/5

Google

I've sold my property with SDL auction. My contact at the company was Andy and he was very helpful throughout. He spent alot of time and effort with me in order to sell my property the best possible way. I acknowledged his expertise and made decisions together and it all worked perfectly. Thank you Andy.

Bahar · 31 May 2021

Agent replied · 31 May 2023

Hi Bahar, Thank you for taking the time to leave us a lovely 5-star review. Your feedback regarding Andy is great to read and we've shared this with him now. Congratulations on your sale! Best wishes, SDL Property Auctions

5/5

Google

SDL Auctions sold my late brother"s bungalow yesterday. We achieved more than we expected. The whole experience has been stress free.Alex was always professional yet friendly and advised me clearly on how the auction system works. I would definitely recommend SDL Auctions if yoou"re thinking iof selling your home. It eliminates so much of the stress involved in selling in the usual fashion. Also .many thanks to all the staff I spoke to in the office over the past month. Again all very efficient and easy to contact.

Cheryl · 31 May 2022

1/5

Google

Attempted to register to bid on a property. Dean left me an answer phone message to enquire if I needed help which I thought was excellent. I phoned back to SDL and was advised he was on lunch and would return my call which didn't happen …

Helen · 14 April 2025

Agent replied · 23 December 2024

We're sorry to receive your comments Helen. We have looked into what happened and we can see that Dean has since been in contact with you again to help you through the registration process as there was time to register and bid in this auction. We apologise for any confusion and do hope to work with you again soon.

5/5

Google

Very nervous period selling a house by Auction but Scott walked us through the process explaining why we had to start at a certain price to attract bidders, and trust in the value that we had all agreed it was worth. He was there for all …

Nichola · 14 April 2025

Agent replied · 23 December 2024

Thank you for your 5 star review - and congratulations on your sale! We're delighted to hear you had such a good experience selling your house with Scott, Dean and the team.

5/5

Google

It was our first experience of selling a property at auction. Andy and the team were exceptionally helpful and professional at every stage of the process. We took their advice on the guide and reserve price which resulted in selling the property for an excellent price. We would definitely use SDL again.

Philippa · 31 May 2021

Agent replied · 31 May 2023

Hi Philippa, congratulations on your sale! Thank you for this kind 5-star review, I'll make sure your feedback is passed over the Andy and the team. Best wishes, SDL Auctions

1/5

Google

Have dealt with many property auction houses over the years. This is one I would not do business with again. Firstly has more properties withdrawn at the last minute than any of its competitors. I guess because not enough bidders registered. The legal packs again in relation to their competitors seem basic and lacking. The cynical would argue theres good reason for omitting certain facts/documents in the legal pack. Fees are the highest out there although yes they are clearly disclosed prior.

CHRIS · 22 August 2023

Agent replied · 29 August 2023

Hi Chris. We're very sorry to receive your review and would like to address your points. We do indeed withdraw our properties when we have no registered bidders, however the majority of those withdrawn are actually sold prior and therefore cannot be offered on the day. In terms of our legal packs, these are supplied by our seller's solicitors and not compiled by us. We do ensure the relevant legal requirements are met but in terms of anything else, this is the responsibility of our sellers - as it will be for all auctioneers. We're pleased to see you've noticed the transparent way we operate in terms of fees. This is important to us and something we proud to do in all areas of our business. We're disappointed that you do not wish to work with us again. We notice from our records that you don't appear to have bought anything from us and so we're sorry you appear to have missed out. We very much hope you consider working with us again in the future.

1/5

Google

SDL are very UNPROFESSIONAL and do not value the time of their customers. i would not even rate them with 1 star. It was my first and very last experience with them. Took a day of work and was given the green light to bid on the property in the morning, sat all day behind the computer only to find out late afternoon that the property was sold prior to the auction. No one bothered contacting me even though they had all my details. i contacted them afterwards, only for them to come back with pathetic excuses!

Steve · 29 July 2023

Agent replied · 1 August 2023

We’re very sorry to receive your review and would like to assure you that we absolutely value our customers and put them at the heart of what we do. Our team has contacted you to personally apologise and explain what happened with your registration. For clarity we do our utmost to advise all interested parties when a property sells prior to auction, as well as updating our website, Rightmove and auction addendum document. The lot you were interested in sold the afternoon prior to the auction and I'm afraid our team didn't call you to advise you of this. We are looking into how this was missed. We apologise again that you weren’t aware the lot you were interested in had been sold and we hope you will consider registering to bid with us in the future.

5/5

Google

This team, led by Andy Thompson, is one of the best on the national auction scene. Andy is very knowledgeable about the local market and displays competent abilities in providing solutions tailored to the clients' idiosyncratic needs. I always go back to Andy and his team always over delivers.

Jeff · 31 May 2021

Agent replied · 31 May 2023

Hi Jeff, thank you for this wonderful 5-star review - we're so glad to hear how helpful Andy and the team have been for you. We've passed your comments onto them now, and we hope to be able to help again soon! Best wishes, SDL Auctions

1/5

Google

Jazmine Stone, Customer Service Skills totally bland. No introduction, very negative attitude. Assistants saying that she was at Lunch, then stating yes she is working but carnt find her. I've dealt with idiots better than this.. So glad I've gone else where..

Bev · 26 April 2025

Agent replied · 21 May 2025

We're disappointed to receive your review and to hear that you've decided to sell elsewhere. We aim to respond to enquiries within one working day, and it is unfortunately not always possible for our team to take calls whilst out on … More

5/5

Google

Brilliant service, it is my 1st time selling in a property auction. Had a few auction houses come to carry out an assessment on a commercial property. Chris from SDL came across as very professional and knowledgeable, Chris informed me he would keep me fully informed all through the process which he did. Unfortunately the property didn't sell at auction as it was a quiet month due to bank holidays. After the auction SDL starting getting offers. Sam in the office who deals with the offers and exchange of contracts was amazing. She kept me fully informed on each offer and her expert advice was very reassuring. If you want the best price and piece of mind when selling at auction I would recommend using SDL.

Adrian · 2 June 2023

Agent replied · 6 June 2023

Hi Adrian. Thank you for your wonderful five star review - and congratulations on your sale. It's great to hear you had such a good experience working with Chris and the team.

5/5

Google

I can’t recommend SDL auctions highly enough from start to finish they helped me achieve the best possible price for my properties. They managed to sell all five of my properties at the same auction special thanks to Adam . Will definitely use you again .

Yusuf · 31 May 2021

Agent replied · 31 May 2023

Hi Yusuf, Thank you for your wonderful five star review. We'll make sure your comments are passed on to Adam and the team. SDL Property Auctions

4/5

Google

Have sold twice with SDL in the past couple of years. Am aiming for a hat trick. Am extremely nervous but excited at the same time. Their only weakness is THEY DO NOT VET prospective purchasers thoroughly enough for my liking. I got a lot of local tourists, last time, who sent their rented relatives, to case my house. I believe if a potential buyer was genuine, they would prove Upfront to SDL, they have the funds available. I would of given 5*'s otherwise. Alf is my pseudonym.

Alf · 6 June 2020

5/5

Google

Can't speak highly enough of SDL-Graham Penny. From the initial valuation by Robert Stone to the fall of the hammer was a mere five and a half weeks, which initially made me a little nervous. However the advice, communication and support I received throughout the process was amazing and so much appreciated. The office ladies were there at every stage of the process to help and guide me, the friendliness and professionalism of the whole operation shone through. Auction day was amazing, again so professional and again friendly. The result was extremely satisfactory and I would not hesitate to use SDL again. Many thanks to Robert Stone and the whole team.

Peter · 6 June 2020

5/5

Google

1st time ever going to a auction and it was an amazing experience, all the team were welcoming and friendly. There was a house that just feel short of the reserve price and I enquired about it at the end and came across a young lady name Sam who sat me down and we discussed the property. She was extremely helpful with negotiations and sorting a deal which myself and the seller was happy with, she even stayed overtime after the auction was finished to complete the sale of the property which was much appreciated. Thank you again.

Dwayne · 6 June 2020

5/5

Google

I am very happy with Sdl auctions. . It was a very sad time for me to be selling my property. . I can honestly say, from my first initial enquiry through to the sale, everyone I spoke to were really helpful. Nothing was too much for them. . They were patient, kind and caring throughout the process. . A special Thank You to Andy and the lady who answered all my queries when I rang the office, they made a sad event easier for me. . Excellent company with a professional service. . Without hesitation I highly recommend SDL Auctions. 'SDL do what they promise in their brochure"

Lesley · 1 June 2018

1/5

Google

Made a serious enquiry about a property through their service and all I got was teenager laughs in the background by a group of incompetent girls clearly not fit to be in a working environment, absolutely embarassing!

Florenzo · 25 December 2025

1/5

Google

Arranged appointment.Valuation person called me. Mr.J.. Made an appointment 30 June appointment time was lunch time. he called me traffic on M1. I will be with you about 3pm. I said that is ok.He did not arrived till 16.30 called him few times no answer. . He Text me 16.35pm. will have to arrange call you tomorrow. HE DID NOT.

Billy · 29 August 2023

Agent replied · 27 November 2023

We're very sorry to receive your review and hear about your experience. We have looked into this and unfortunately our valuer Jim lost his mobile signal on the way to the valuation and wasn't able to keep you up to date on his progress. We would very much like to rearrange the appointment and so our valuer Jim will call you back to rebook this.

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Questions about SDL Auctions North West Manchester

How many reviews does SDL Auctions North West Manchester have?

SDL Auctions North West's North West office has 160 reviews across 1 platform: 160 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is SDL Auctions North West Manchester's rating?

SDL Auctions North West Manchester is rated 4.2 out of 5 across all 160 reviews, and 4.2 out of 5 on Google from 160 reviews, checked 9 October 2026.

Where is SDL Auctions North West's North West office?

SDL Auctions North West Manchester, North West M30 7EY.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.