5/5
TrustpilotOutstanding customer care
In a world where we communicate via AI, it is such a refreshing change to find a friendly, knowledgeable and professional local Estate Agent.
Trusted Agent profile
Jan Forster Estates reviews
★★★★★
207 reviews across 3 platforms
10 Front Street, Tynemouth, North Shields NE30 4RG
Jan Forster Estates's North Shields office at 10 Front Street is rated 3.9 out of 5 across 207 reviews on three platforms, including 123 Google reviews rated 4.5. The 83 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the North Shields office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI’ve just completed the purchase of my first house and I would thoroughly recommend Jan Forster Estates for anyone looking to do the same. They were so helpful, especially Leah Ramsay who kept us up to date with every step and was so lovely. Thanks again :)
5/5
GoogleWe had an excellent experience buying our house in Tynemouth, from viewing to chasing the vendor's solicitor to picking up the keys, Leah Ramsay was always friendly, quick to respond to emails & calls and a welcome change from dire estate agents we've dealt with before. Thanks!
5/5
GoogleThe staff at Jan Forster Tynemouth were a great help to us during the selling of our house; with particular thanks to Lorraine who was our main contact throughout and Carl who managed all the viewings of the house. Many thanks to all for your help.
5/5
GoogleExcellent service from Lorraine and the team and we were kept fully informed throughout.
5/5
GoogleI dealt with Lorraine Robinson who was very professional and kept me up to date at all times with the process and answered all my queries on a timely basis! All in all Lorraine provided an excellent service and is a credit to the company.
5/5
GoogleVery supportive team with the sale of our house. Lorraine kept us updated regularly, helped find a buyer. Would recommend.
5/5
TrustpilotThank you to all at Jan Forster Estates…
Thank you to all at Jan Forster Estates Tynemouth, for dealing with the sale of my home, everyone was friendly, courteous,and professional, my thanks especially to Joyce, Lorraine and Michelle, who guided me through the process with great efficiency and support all the way, thank you again Catherine
5/5
GoogleFab experience, Lorraine and Michelle were excellent, polite and professional in dealing with my rental. Thank you for all your support.
5/5
TrustpilotHappy mover
After looking for. Bungalow to buy for a year one came up for sale with Jan Forster we booked a viewing and Courtney Black from the Heaton branch was there to show us round , friendly professional and knowledgeable she answered our questions and if not she emailed the answers later that day .
5/5
GoogleThe staff at Tynemouth were excellent in dealing with the sale of our house, all very helpful and professional, special thanks to Lorraine who helped to communicate with solicitors to push our sale through. Would definitely recommend the Tynemouth branch.
1/5
TrustpilotDreadful estate agents who sent buyers…
Dreadful estate agents who sent buyers who couldn’t afford the house , sent unvetted buyers I had a sold sign up and down 3 times in a week , unfortunately my own experience with this company was abysmal from start till I gave up with them (4 weeks after in) of appalling service (which I was charged for £1800) and went with another company in Northtyneside next2buy who sold it in 3 days please save yourself the bother and check out all the other reviews on all review sites they are terrible ,
1/5
TrustpilotJan Forster's could not be bothered
Jan Forster's sale/sold sign fallen off and laying in my pathway becomming hazzardous. I emailed them twice and still not bother to come and collect. Tynemouth office to this location is 5 minutes by drive.
Agent replied · 28 July 2025
Hello Meiko, Thank you for your feedback. Your email regarding the board was received by us on the 10th of February. We arranged for our board contractors to remove the board as you requested that same day. We can only apologise if this has not yet been removed. We do not remove our boards in house- we use a third party company for this who will chase immediately. Kind regards, Jan Forster Estates
5/5
TrustpilotVery efficient and professional
Very efficient and professional.
5/5
GoogleThe staff at the Tynemouth branch were amazing. Everything went smoothly would highly recommend
5/5
GoogleAbsolutely first class service from all branches and every member of staff.We have bought seven houses over the fourty years we have been married and by far Jan Forster estate agents service stands out with excellent communication skills, prompted response and always willing to help with advice and information well done to you all would 100% recommend you to friends or family.
5/5
TrustpilotHigh Heaton branch
Amazing service , sold our house in days , the whole team have been outstanding, highly recommend, extremely impressed, worth every penny . Thanks Karen
5/5
TrustpilotExcellent service throughout the sales…
Excellent service throughout the sales process. Special mention to Ethan and Karen for their valued advice, assistance and time taken throughout the transaction.
5/5
GoogleWe couldn’t be more happy with all the staff at Jan Forster, especially Lorraine and Michelle and Carl you are amazing - excellent first class service - we would not use anyone else - thank you
5/5
GoogleConsidering that we almost didn't proceed with the move, Jan Forster Estates stuck with us, providing all the support we required. They also worked hard with solicitors to get everything over the line when the time came - that was much appreciated! Would definitely use them again except for the fact that I am now banned from ever moving again!
5/5
TrustpilotI sold my property through Jan Foster…
I sold my property through Jan Foster and the process was seamless - from arranging professional photos, helping us find a buyer and guiding us through the sales process we couldn't be happier and wouldn't hesitate to contact them in the future.
5/5
TrustpilotExcellent service High heaton branch…
Excellent service High heaton branch especially Karen dowelling. Had a difficult move but they were very supportive x
1/5
TrustpilotStay well clear
Everything you will read about this company is true what they actually want is to tie you into a 12 week contract to sell, do a few photos, post on Rightmove then sit back and wait out the 12 weeks or if you get sick enough claim £300 cancellation fee for doing no work! Each time I tried to ring the call went to voicemail so how can potential buyers ever get to view houses through them!
5/5
GoogleLorraine Robinson at tynemouth branch was amazing from start to finish, I was concerned that we wouldn’t be able to rent the property we wanted, she went above and beyond speaking with the landlord on our behalf and had the tenancy agreed subject to references. Every time I called the office she listened to everything I had to say and offered help where she could. I found her the most helpful member of staff I’ve dealt with at Jan Forster’s and she is a credit to the company. Thanks again Lorraine
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Jan Forster Estates
How many reviews does Jan Forster Estates have?
Jan Forster Estates's North Shields office has 207 reviews across three platforms: 123 on Google, 1 on Yell, 83 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Jan Forster Estates's rating?
Jan Forster Estates is rated 3.9 out of 5 across all 207 reviews, and 4.5 out of 5 on Google from 123 reviews, checked 9 October 2026.
Where is Jan Forster Estates's North Shields office?
Jan Forster Estates, 10 Front Street, Tynemouth, North Shields NE30 4RG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.