Abbotts Wroxham reviews in North Norfolk

★★★★★ 5/5

Google

Abbotts have recently sold a property for me - it was on the market for nearly two years, and whilst they were proactive to start with, things did drop off for a while, but possibly because of the political situation. However suddenly a buyer surfaced, but there were a number of problems, and I was particularly impressed with the way Emma Fiske picked up the reins in her Sales Progression role, and kept in touch with all parties, advising me on a regular basis in terms of what was happening, which I greatly appreciated. We required patience in the extreme, but Emma was very proactive and was almost as delighted as I was once we achieved completion! I would definitely recommend Abbotts, their staff were always friendly and approachable, and eventually we achieved a sale!

NOVA · 24 October 2020

★★★★★ 1/5

Trustpilot

Money loss and poor professionalism

My experience with Abbotts Rental Agency was incredibly frustrating and disappointing. Not only did they fail to return our advance rent payment in a timely manner after vacating the home, but they also didn't support us in claiming it back from the landlady, resulting in a loss of our money. Additionally, they neglected to back up the deposit properly and unjustly deducted exorbitant amounts, citing unnecessary expenses such as £710 for cleaning and double payment for tap replacement. This lack of transparency and fair treatment is unacceptable, highlighting Abbotts Rental Agency's disregard for their customers' rights and financial well-being.

Anaz · 3 April 2024

★★★★★ 5/5

Google

Sharon & Emma from Wroxham branch of Abbots were very helpful in our quest to find our forever home in Norfolk. They were extremely helpful all along the way.. They are very professional in all they do and we would highly recommend them. Thank you we love our new home ❤️ Roger & Barbara

Barbara · 24 October 2023

★★★★★ 4/5

Google

Abbotts have just sold my mother's home in Wroxham. They have proved to be a First Class estate agent : by providing useful and helpful feedback, informing us of developments and delays, communicating thoughtful and pertinent detail to progress the sale to Completion. The staff are bright and flexible, positive and enthusiastic - just what you need in the property market. Special thanks to Emma Fiske & Sharon Taylor for their phone calls and emails, much appreciated.

Alistair · 24 October 2020

★★★★★ 5/5

Google

Last month we finally completed and moved, although Abbotts of Wroxham were not my Estate Agents, I was kept informed all the time and they stood head and shoulders above all the other Agents that was involved with the chain of buyers/sellers. Sharon deserves a mention but the star of the show for us was Emma Fiske, she chased up everyone to see where the holds up were and was always willing and offering to help in any way she could to make the move as smooth and as prompt as possible. I really do regret that Abbotts were not the ones receiving the fees from me as they did truly deserve it.

NIKI · 25 October 2019

★★★★★ 5/5

Google

Where do I start with Abbott’s. From the moment I met Paul Cobb, I knew we were in good hands. The team, Emma, Sharon, Vicky and Kelvin were all amazing. They were like personal/private estate agents - I felt so well looked after. They did all the work. I felt so relaxed. Our property was an unusual sale as it is a massive house, (not for everyone) some of it is as old as 1836. We were a little concerned it would take forever to sell. Paul reassured us it would sell - no worries. I totally trusted him. You’ll see what I mean when you meet him. The couple who bought the house absolutely love it. I have to say, even with the chain being complicated, as the bottom end had a few issues. Abbott’s were on it constantly. They stayed in touch and kept me posted. They reassured me and I can honestly say I never stressed because I felt they really took control of it all for us. I can not recommend them highly enough. They were all superb.

Vera · 25 October 2019

★★★★★ 1/5

Trustpilot

The Mildenhall branch I had rented my…

The Mildenhall branch I had rented my property thru for years lost or mislaid a contract for a period that I had to pay the Council Tax of some £400 for when it should have been the tenant they were paid the management fee for the period in question but even after calls to them over the months they have not paid me back it is appalling DO NOT USE THEM

Clive · 5 February 2026

★★★★★ 5/5

Google

We had a very difficult person up the chain but Sharon &Emma stuck to the task and we exchanged yesterday. Sharon and Emma were always pleasant no matter how much pressure l put on them and we can recommend them to anyone buying a property in the Wroxham area.

Phil · 24 October 2023

★★★★★ 5/5

Google

Excellent service. Sharon was very helpful during a very stressful move.Thoroughly recommended. Plenty of parking.

Stephen · 3 April 2025

★★★★★ 5/5

Google

The experience from valuation through viewing and then sale and completion has been a great experience where the members of staff have been very informative, keep us in touch throughout the process. I would highly recommend Abbotts if considering buying or selling a property.

Jeffrey · 27 October 2025

★★★★★ 5/5

Google

When we were buying our house in Hoveton, we were living in Surrey and could only come up now and again. Therefore Emma + Vicky were our very helpful, informative, polite and friendly guides. Letting us know what was going on and how to proceed. Always very understanding and ready to answer any of our questions. We really could not have completed this purchase with out their help. We would highly recommend using Abbots of Wroxham.

Helen · 24 October 2023

★★★★★ 5/5

Google

I have only praise for Abbott’s Wroxham. I sold very quickly with many viewings and multiple offers. The understanding of the market and demographic was spot on. The house sold to exactly the couple that Abbott’s expected! I really appreciated the daily updates on viewings, feedback and offers. We would totally recommend Abbott’s Wroxham And when and if we sell again we know who we will use!

Secret · 25 October 2019

★★★★★ 5/5

Google

Just moved into our new home in Ludham purchased though Sharon at Abbotts. She could not have been more helpful , kept us informed avery step of the way. Thoroughly recommend.

Simon · 17 December 2025

★★★★★ 5/5

Google

Can not fault Abbots at Wroxham, they where the agents for the bungalow we where buying, Emma kept in touch with us through the whole process from viewing to completion, even more so than our own agents, sometimes being the first to let us know news. Although things didn't go smoothly with our sale, we completed and are now happy in our new home😊

C · 25 October 2019

★★★★★ 5/5

Google

Our thanks to Sharon, Emma and Vicky who helped us sell our house and buy the property we wanted. It took 11 months and a number of stumbling blocks along the way but we got there!

Martin · 24 October 2023

★★★★★ 5/5

Google

Superb! As the agent for the seller of the house we were buying the whole team, with special mentions to Sharon and Kelvin, were first class. They were always available, patient and professional. Definitely recommended!

John · 2 October 2025

★★★★★ 5/5

Google

Always friendly, approachable and supportive; taking their time to understand, help and support; offering guidance at all times. Professionalism with excellent knowledge base. Thank you Abbotts at Wroxham!

Angeline · 3 November 2025

★★★★★ 5/5

Google

We have just purchased a property through Abbotts, and it was a joy to deal with all the staff. A big thank you to Emma in particular, who made the process seamless. I cant thank Emma and the team enough for making it all happen. We are in our new home and we couldn't be happier. Thanks :)

Iain · 25 October 2019

★★★★★ 5/5

Google

We have just completed on our house move.The team at Abbotts are always so pleasant and helpful. They help in ensuring that the experience is less stressful. Great service!!!

Philip · 20 October 2025

★★★★★ 5/5

Google

The team were fantastic from initial call to final sale. We sold our house within 6 weeks of appointing Abbotts in Wroxham and it had previously been on the market 6 months. Kelvin, Sharon and Emma were especially helpful and a pleasure to deal with. I can recommend them to anyone looking to sell their house.

Pete · 25 October 2019

★★★★★ 5/5

Google

Abbotts was fantastic from start to finish including after sales care for support and contacts. They are an experienced, knowledgeable and professional open team who I would have no hesitation in recommending should you be looking to sell, buy, renovate or need advice. Thank you Emma and Kelvin, wishing you and your team all the best for 2023!

Sonia · 24 October 2023

★★★★★ 5/5

Trustpilot

Fantastic Service!

Of the 3 estate agents I contacted to market my late mother's property in Ely, Pat Case from Abbotts stood out from the very start. He was professional and knowledgeable but not at all pushy. He valued the property at significantly more than other agents but I went with it since Pat clearly knows the local market better than I. Pat and Jack at Ely office knew I didn't want to conduct any viewings as it was a bit of an emotional sale and not once did they ask me to. They did six viewings on the first Saturday which cannot have been easy for them, particularly at relatively short notice, but they did it willingly. Their enthusiasm paid off and within days they achieved an offer at the full asking price from a cash buyer who was close to exchanging/completing her sale. During the sale Pat provided regular updates and was proactive in trying to assist with progress. The sale took just under 7 weeks from start to finish and I know that Pat and his team's help must have contributed to this amazingly quick transaction. I am extremely grateful to Abbotts at Ely for making what was a difficult time so much easier for me and I would thoroughly recommend them. Thank you so much.

Mrs · 28 April 2021

★★★★★ 1/5

Trustpilot

“Nearly Ready to Exchange”, A Month After We Walked

So me and my partner were looking to buy our first house together. We found a doer upper in an area we liked with nearly all the features we wanted. We negotiated costs. Sophie, the estate agent, was very pushy from the outset, chasing us multiple times a day trying to get us to increase our bids. Eventually we settled on a figure everyone was happy with.

Josh · 26 June 2025

★★★★★ 1/5

Trustpilot

Awful Customer Services

I made the mistake of trying to rent a property through Abbotts. Their staff never responded to my emails requesting information. I had to call multiple times, and despite their assurances, they never followed up with me. Eventually, I discovered that the property was no longer available, but the staff never bothered to inform me. I only found out through a friend who lived in the same building as the flat I was interested in renting.

AL · 7 March 2025