Every review we hold for the North Lincolnshire office, from every platform, shown as written. First names only.
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5/5
GoogleI have to say for first time buyers like ourselves, Starkey and brown have been very patient with us. A small hiccup with the AIP documents, so for future buyers a mortgage promise is the same as the AIP.
Amazing staff and very informative with the property your viewing. And don't feel that you've been landed with 'need to provide us with this' 'need to provide us with that'. Starkey and brown are with you to support every step of the way.
Would highly recommend this agency.
Ceri ยท 28 May 2024
Agent replied ยท 25 October 2024
Hello Ceri,
Thank you so much for your lovely feedback, pleased to hear you have found us pleasant to deal with whilst negotiating you first house purchase! We hope we continue to work together effectively assisting you with your first house purchase.
Best wishes, Starkey & Brown
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5/5
GoogleI want to say a big thankyou to Starkey and Brown and especially to Kay Bardsley .
I have moved quite often due to my work and I have rented different properties via agencies in the past but this time it has been a completely different experience.
I mainly had contact with Kay, she has been amazingly professional and considerate, all my queries or concerns were promptly acknowledged. Absolute honest,empathetic and caring team member who proved to be above and beyond my expectations .I also want to take this opportunity to thank my amazing caring landlord and also the maintenance team who has been very professional. Thankyou for making my stay in Scunthorpe so memorable.Kind regards. SJ
Azhar ยท 28 May 2024
Agent replied ยท 25 October 2024
Hello Azhar, thank you very much for your kind and heartfelt review, especially in respect of our lettings consultant Kay. Your sentiments will be sure to be passed on.
Best wishes, Starkey & Brown
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5/5
GoogleHave had such a lovely experience with Starkey&Brown, our agent Kay was absolutely brilliant always so lovely, easy to talk to, so helpful and informative. Has made our move as stress free as possible, would recommend all services to anyone! Thank you!
Paige-Marie ยท 26 October 2023
Agent replied ยท 25 October 2024
Thank you so much for the lovely review.
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5/5
GoogleWe have purchased a house that is up for sale with Starkey and Brown. From our first viewing appointment to all correspondence in between we have received a fantastic friendly service from Amy and the other girls. Thanks for all your help and kind words on our purchase.
Gemma ยท 9 August 2025
Agent replied ยท 8 September 2025
Hello Gemma,
Thank you for the review! It really means a lot to us, your kind comments will be passed on to our branch manager Aimee.
Best wishes, Starkey & Brown
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5/5
GoogleKara and Aimee were great kept us informed and updated regarding viewings and interest , very professional and competent . Would recommend them to anyone .
James ยท 26 August 2024
Agent replied ยท 25 October 2024
Hello James,
Pleased to hear your lovely words regarding our branch and assistant managers Aimee and Kara, your comments are very much appreciated and your words will be passed on.
Best wishes, Starkey & Brown
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5/5
GoogleKara, Aimee and Lucy at Starkey and Brown were genuinely great to deal with. They kept things moving, stayed in touch, and were just really easy to work with from start to finish. โฆ
B ยท 17 December 2025
Agent replied ยท 11 January 2026
Hello there,
Thank you for reaching out and leaving us such a thoughtful and lovely review. We're delighted to hear Kara, Aimee and Lucy were of great help to you during โฆ More
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5/5
GoogleI had an exceptional experience with Starkey & Brown - truly the pinnacle of real estate service in the area. From the outset, they've been incredibly accommodating and attentive, making the process of finding my home a breeze. They leave no question unanswered and maintain warm and friendly communication throughout, which is paramount when navigating such a significant decision. Furthermore, their sales progression is impressively swift and efficient. Their thoughtful approach to marketing each property sets them apart, demonstrating their dedication to every client's unique needs.
Florea ยท 28 April 2024
Agent replied ยท 25 October 2024
Hello Florea,
Thank you so very much for wonderfully kind words. It is hugely appreciated when client's reach out to us to say such kind things, so thank you again!
Best wishes, Starkey & Brown
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5/5
GoogleKara absolutely blew us both away from the moment we met her. She was just lovely. She was so knowledgeable, went through everything with us, explained each stage, she even brought examples of the market past and present in line with the property we are looking to sell and explaining what and why. No stone was left unturned.
We came away understanding everything, the way she dealt with us was like speaking with a friend. We were totally at ease and knew Kara would take some beating on the way she made us feel, her knowledge and customer service as a whole.
The turnaround time from our initial meeting, to pictures, for the listing to go live and the board to be erected and EPC sorted was a matter of days. The service has been outstanding from Kara followed by excellent communication throughout. You really cannot ask anymore.
From one seller/buyer to another, my advice to you is choose Kara from S&B her property/market knowledge , customer service and the drive she has to assist you in buying/selling your property, i can assure you, you won't find anyone better.
If i could give Kara more stars i would.
Sarah ยท 28 April 2024
Agent replied ยท 25 October 2024
Hello Sarah,
Thank you so much for your very, very thoughtful review regarding our assistant manager and valuer, Kara. Please rest assured your kind words will be passed on. We hope your experience with us continues so positively and enjoy working with the rest of the team.
Best wishes, Starkey & Brown
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5/5
GoogleThe team have been fantastic, from day one to now they have kept us informed every step of the way. Highly recommend
Ian ยท 17 March 2026
Agent replied ยท 17 April 2026
Hello Ian,
Thank you so much for the review and your kind words regarding our team! I am delighted to hear you are happy with the service.
Best wishes, Starkey & Brown
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5/5
GoogleBrilliant service. Highly recommended House was sold immediately at a very good price. Excellent service from Mel and her team throughout the whole process through to completion. What really sets them apart is the follow up between offer and completion with in depth updates of the whole chain involved. Outstanding.
Douglas ยท 26 October 2022
Agent replied ยท 25 October 2024
Thank you for your lovely review Douglas. It was a pleasure and I hope all goes well with your onward purchase.
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5/5
GoogleHad 4 viewings with starkey and brown whilst looking to upsize to a new property.
Had a great experience so far , viewings were arranged promptly and with ease. Able to view multiple properties before finding the right one for us .
Starkey and Brown accommodated request to view property at different times of day prior to offer . Very happy with the service so far and looking forward to progressing with the purchase of our new home.
Eleanor ยท 29 March 2024
Agent replied ยท 25 October 2024
Hello Eleanor,
We are thrilled to hear of your positive experience in working with us, we hope to continue to keep up the level of service throughout your time working with us.
Best wishes,
Starkey & Brown
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5/5
GoogleFantastic ladies Kara and Aimee, doing a great job with a smile! Really happy with the service and them keeping us in touch every step of the way ๐ โฆ
Karen ยท 12 December 2025
Agent replied ยท 11 January 2026
Hello Karen,
Thank you so much for the lovely feedback, it really means a lot to us reaching out. Your kind comments regarding Kara and Aimee are sure to be passed on.
Best wishes, Starkey & Brown
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5/5
GoogleKay hay been a pleasure to work with on the flat tenancy application. Kay went out of her way which made the application quick and easy . Value member of the team .
Chris ยท 12 January 2024
Agent replied ยท 11 January 2025
Hi Chris, Thank you so much for the great review. It has been a pleasure helping you with the tenancy on your flat. Kay
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5/5
GoogleBest Estate Agent I have ever dealt with. Lucy and the team there were top class. Took alot of pressure from me and were very professional.
Jeannette ยท 28 May 2024
Agent replied ยท 25 October 2024
Hello Jeannette,
Many thanks for the review, so pleased the team gave you a great experience working with us and thank you for pointing out our sales progressor Lucy, your comments will be passed on.
Best wishes, Starkey & Brown
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5/5
GoogleI was looking at 2 properties With Starkey and Brown. Having to travel 200 miles to view them in 2 different towns, they organised the viewings so they could be down on the same day.. They told me about possible delays with one viewing, but arranged a viewing at a similar property synchronising the times of both viewings. I did in fact buy the suggested property at the 2nd site. They have been so helpful and have organised everything perfectly. Thank you.
Daddy ยท 29 January 2024
Agent replied ยท 25 October 2024
Hello,
Thank you for your review, your comments are very thoughtful and we have been very pleased to assist you in your house purchase. We hope we continue to exceed your expectations.
Best wishes,
Starkey & Brown
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5/5
GoogleStarkey and Brown have been amazing with the sale of our property. 3rd time we have marketed and they got us sold stc within 4 weeks. Couldnโt ask for any more! Thank you to the whole team for your help so far!
Larissa ยท 9 August 2025
Agent replied ยท 8 September 2025
Hi Larissa,
Thank you so much for taking the time to leave us such a lovely review! So pleased to hear you're sold! We look forward to assisting you further throughout your sale.
Best wishes, Starkey & Brown
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5/5
GoogleI want to write that feedback because is a wonderful agency and the friendly agents work here. After the meeting, they get to work quickly. I highly recommend it.
Sidute ยท 12 December 2025
Agent replied ยท 11 January 2026
Hello Sidute,
Thank you for reaching out and leaving such a lovely review for us.
Best wishes, Starkey & Brown
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5/5
GoogleAimee and Kara were very helpful and very professional. I highly recommend them and the agency. Professional services
Martyna ยท 25 September 2024
Agent replied ยท 25 October 2024
Hello Martyna,
Many thanks for kind review, we look forward to working with you furthermore and hope to continue your positive experience.
Best wishes, Starkey & Brown
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5/5
GoogleRecently put a house up for sale with the Scunthorpe branch of Starkey of Brown. Have used them before. Staff are always friendly, proactive & provide updates on progress.
Kara came to value the property and had researched the market and so we were able to agree a price quickly. Aimee & her team arranged a number of viewings and we have been able to accept an offer on the property.
Andrew ยท 27 June 2024
Agent replied ยท 25 October 2024
Hello Andrew, many thanks for the review and for taking the time to leave such positive feedback, we are so pleased to hear your warm comments.
Best wishes, Starkey & Brown
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5/5
GoogleI am very impressed with the service my family have received from Kay at the Scunthorpe Branch of Starkey & Brown.
My parents are moving from France back to the UK after being away for 16 years and I was dreading finding them a rental and going through the process on their behalf. Kay has really gone the extra mile helping my brother and I sort this out for our parents, to make it as painless as possible for us and I cannot thank her enough for her help.
I would highly recommend Starkey & Brown Estate Agents to anyone looking for a rental because they give a first-class service. Thank you.
Chris ยท 30 December 2023
Agent replied ยท 25 October 2024
Hello Chris, many thanks for your lovely review and kind words regarding our lettings consultant Kay.
Really pleased to hear Kay made the process as smooth as they could.
Best wishes,
Starkey & Brown
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5/5
GoogleGreat experience. Best service of all the real estate agents Iโve dealt with in the area. Glad to have found my home through Starkey & Brown as they have been very accommodating and attentive from the start. All questions answered, all viewings accompanied, all communication warm and friendly - exactly what you need when making a big decision! Sales progression is fast and efficient so far. Their marketing is good too - you can see that they actually put a lot of thought into it for each individual property.
Kara in particular has been a pleasure to meet and deal with - she made all the difference to the experience of buying my first home.
Marie ยท 30 December 2023
Agent replied ยท 25 October 2024
Hello Marie, thank you for your review, that is such wonderful feedback to have so thank you again for this.
Pleased you're having a positive experience with us and may this long continue.
Best wishes,
Starkey & Brown
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5/5
GoogleLucy was fantastic from start to finish when we purchased through Starkey & Brown. Nothing was too much trouble; no question was too daft! We were kept informed the whole way through!
Thank you!
Amy ยท 26 October 2023
Agent replied ยท 25 October 2024
Hi Amy,
Many thanks for your kind words regarding our sales progressor Lucy, so pleased they were on hand to assist you throughout your purchase, lovely to hear you had a positive experience working with us.
Best wishes, Starkey & Brown
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1/5
Trustpilot1-Star Review
1-Star Review
Extremely Unprofessional and Immoral Conduct, A Warning to Fellow Investors
As very experienced property investors, we have dealt with numerous estate agents over the years, but we have never encountered a firm that has acted in such an unprofessional and frankly immoral manner.
After our offer on a property was accepted, the agent continued to allow viewings, without informing us. We submitted our mortgage application the same day and followed up promptly, yet there was no courtesy call, no email, and no transparency.
This kind of behaviour, particularly the allowance of gazumping after an accepted offer, is unacceptable and unethical. It shows a clear disregard for proper business conduct and respect for serious buyers.
We strongly advise others, especially fellow investors, to be extremely cautious when dealing with this firm. This experience will be reported across social media, property investor networks, and review platforms to ensure others are fully informed.
Proceed with great caution.
Vik ยท 2 May 2025
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5/5
GoogleWe purchased a property through Starkey and Brown. 18 months ago. They were amazing throughout the process. Kara kept us updated throughout. Nothing was to much trouble. Would definitely use again and recommend.
Suzy ยท 26 October 2023
Agent replied ยท 25 October 2024
Hi Suzy,
Thank you for this great review, hope youโve settled well into your new home.
I look forward to working with you again one day, if the time comes!
Thanks,
Kara
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