Life Residential North Acton reviews

★★★★★ 5/5

Google

A highly professional, responsible and friendly team. Other estate agents would only be interested in the deposit and rent you pay. Whether you are comfortable or not, it’s none of their business. But with LiFe Residential, you get the value of your money. I liked the fact that Bruce and Amrita followed up to ensure that we are settled and comfortable in our new home. That was really amazing. Whatever your property needs are; LiFE Residential will definitely offer you the best.

Richard · 18 June 2019

★★★★★ 5/5

Google

My fiancé and I are having life residential as our agency 2 years. We’ve been happy in general with the agency but we’ve been more happy and grateful to the property manager Hayley Bellfield. We were supposed to move out from our flat that we rent with life residential and move to our new flat that we bought it before our contract will finish with them. Unfortunately in our new flat there are delays and it’s not ready yet for us to move in and our contract with life residential was supposed to finish soon. We asked to extend our contract with them for a little longer cause we were going to leave with no place to stay. When we talked with life residential Hayley was the one that straight away when she saw in what situation we were, she helped us with everything. She spoke with the landlord and managed for us to stay in the flat that we rent with them for 2 more weeks and being able to move calmly to our new flat when it’s ready. Thank you so much Hayley for all the effort and the help. It’s really big help what you did and congrats to the all agency life residential for the hard work you do everyday. Thank you!

Sofia · 18 June 2019

★★★★★ 4/5

Google

We've had our ups and down with Life Residential after having a hard time reaching our previous 2 property managers. However, ever since Michael Mushota become our new manager, it's been a pure pleasure to discuss any matter concerning our flat. Michael is a superb employee, always kind and understanding, fast to reply and I cannot recommend him enough. Our relationship with the agency definitely changed for the better now and I'd hope that other agents could follow Michael's example.

Kornel · 18 June 2019

★★★★★ 5/5

Google

Big thanks for life residential, they are the agency which you will be happy with service, they are providing the one of the most beautiful property to rent and you can trust them. I’m renting with them an apartment and I’m so happy that I chose them. Special my property manager Nirav Patel, which is so receptive and helpful, quick reply and always there to help. Thanks Nirav and team from LifeResidential Daniela

Daniela · 17 June 2021

★★★★★ 5/5

Google

Since moving into our flat in September, Cristina and the team have been really helpful when resolving issues in the flat. She has always responded very quickly and gone out of her way to make sure issues get resolved without needing to send multiple requests. The best property manager I have had while living in London

Callum · 17 June 2023

★★★★★ 1/5

Google

Avoid these people! They look very professional and reliable at first but only until you pay the holding deposit. Once you pay the holding deposit and the first payments for rental properties, they sit back and relax. Resolving issues with them is like a full-time job. They exhaust you to the point that you stop following up. When I asked the other tenants, they had the same situation. During my tenancy, I had several issues with the property, and the property manager sent me DIY videos to fix the broken toilet seat by myself. Interestingly, at the end of tenancy, they then wanted to deduct some amount of my security deposit because I had attempted to fix the broken door by myself and responded to one of their emails late when I was away on holiday (needless to say that I had contacted them several times and each time they replied late). It's been too months since I moved out and still haven't received my deposit. the property manager is most of the times away from work or doesn't care to respond to my emails. Once they're back to work, they ask for the same documents that I have already shared with them just to pass time until their next break. Do NOT recommend them at All!

Zara · 18 October 2024

★★★★★ 5/5

Google

Fantastic team of people, led by a great sales director, Valentins, who found and qualified the right type of buyer to get my property sold. I had first contracted a local agent who were below par and lacked the experience of selling a high end property. Within two weeks of contracting with Life Residential I had a qualified buyer vetted and offer come through; with full completion done within 3 months. I highly recommend this agent and will be contracting them for the sale of other properties.

Dhiren · 18 October 2024

★★★★★ 5/5

Google

I just wanted to say a BIG BIG THANK YOU to Amrita! She made my move-in experience stress free! She was polite, friendly and went the extra mile to explain the details of my check-in! She also gave me some very good tips! She is very organised, knowledgeable and remained professional whilst building a rapport with me at the same time! Thank you Amrita, you are a great asset to Life Residential! Rosalyn (Trinity Square tenant)

Rosalyn · 17 June 2020

★★★★★ 1/5

Google

Regan and Marta helped us with the process of renting a nice studio in Hounslow Central. They have great properties and offer professional services. Thank you both! :) Edit after moving: I still agree with the fact that Regan was great during the contracting phase but I am extremely disappointed with the property administrator Tyron. He never replies to my emails or calls and he didn't fix any of the issues we had since we moved.

Cornelia · 17 June 2020

★★★★★ 5/5

Google

Folks at the lettings department have been exceptional dealing with my issues and liaising on my behalf with my mortgagors. Special thanks to Leo Leung who’s anticipated and sorted out all inquiries and questions regarding my property portfolio.

Nengite · 2 September 2025

★★★★★ 1/5

Google

I had the misfortune to deal with this horrible company in my life, and I wouldn't wish the same treatment on my worst enemy. None of the staff there have the habit of signing emails or presenting themselves on the phone; plus, they call anonymously, like a mafia gang. They are rude, unprofessional, and ignore any laws or legislation in place. I doubt that people there are qualified to do the job, but more is yet to come! When you ask to escalate a complaint, they don't have a complaint manager. Your complaint probably goes to their bestie colleague next to them, who, of course, does not sign the emails. When you ask to escalate this further to a proper manager, I had the "pleasure" to deal with Leanna (customer manager), and she was the rudest person in the office, not surprised how she mentors her staff to treat people. Not only was she ignoring my points, avoiding providing a direct answer, but she also refused any direct conversation, always hiding behind the keyboard. Do not expect any normal customer care with Akelius, as the managers clearly have no idea what that means. I cannot really blame their staff with such managers who have a horrible attitude.

Wong · 25 September 2024

★★★★★ 5/5

Google

We had a really good experience working with Sacha who represented the seller from whom we bought our current apartment. He really understood what are the benefits of the apartment, the location, etc, was always available for a text/call to clarify details, and was also extremely helpful in making sure the purchase process moved as fast as we needed after we got our offer accepted. Unlike other agents we interacted with in NW London, he was always profesional and never ignored us despite our young age (I guess many other agents are not used to working with high earning tech professionals).

Krzysztof · 25 September 2024

★★★★★ 5/5

Google

This was my first non student renting experience and Life residential made the whole process so simple and fast. The whole team were extremely helpful during the viewing, admin and move in periods. Special thanks to Amrita, Benjamin and Kristina who were always there to answer any questions I had and were knowledgable on everything I needed to know. Just moved in and love the flat. Would use Life Residential again in the future.

Kieran · 17 June 2020

★★★★★ 5/5

Google

I have been with Liferesedential as a landlord for almost 3 months and I find the service is very good and the property manager Gina is very professional and always on the ball. The sales person Sally Richardson was also very competent.

Arvind · 17 February 2024

★★★★★ 5/5

Google

Bruce, our letting manager, was professional and responsive. He was able to secure a good tenant within a short period of 3 weeks. We look forward to their continuous support in managing the property. 9 Dec 2025 Ms Brooke Nickless, our property manager, has been overseeing our property since Jul 2025. She has been professional in handling matters and responsive in her communication. Overall, we are happy with her service thus far.

Cheryl · 12 December 2025

★★★★★ 5/5

Google

We received excellent service from Life Residential. Rebecca was endlessly helpful when we were purchasing the apartment. She answered all the questions we had and was accommodating to our tenuous schedules. We would highly recommend life residential and thanks to Rebecca for helping this purchase be as stress free as possible.

Muhammad · 17 June 2023

★★★★★ 5/5

Google

I am delighted to recommend LiFE Residential. Our partnership, under the excellent leadership of Shayan Waziri, has been a fantastic experience. Shayan consistently demonstrates integrity and professionalism. …

Omar · 16 March 2026

★★★★★ 1/5

Google

Update: Stay away from these bloody vampires, they charged £96 from my deposit for a bloody light bulb and a bloody loosen toilet seat. The worst letting agent ever. I have an issue with re-referencing. The referencing agent they use, Goodlord is totally hopeless. They promised that they would help, but at the end we were put in circles. The lady of their Admin team is extremely rude I have to say. Keep arguing with customers and never admit anything she did wrong. She always try her best to make an excuse and blame the problem on customers. Once she can’t argue with you, she simply doesn’t reply. It would be great if she use that effort at sorting out my problem. They are very passive as well. You always have to chase them for updates. Otherwise things are not going to be sorted out. I remember last year I had another issue with them. When I moved in they refused because they said no money was received. But at the end of the day, it was their mistake checking the wrong bank account. They never apologised. I think this company is simply incapable of doing their job decently. So in a nutshell, avoid.

Zoe · 21 August 2023

★★★★★ 4/5

Google

Khalidaas, u hv been v helpful n amazing in helping us renew our tenancy document @silver works. We are grateful fr all ur continued help n service. Recently, Bruce has helped us in getting our other apartment rented out. We really appreciate his efforts and of course Amrita was also a great help. We met Bruce last month as well. Thank you Life Residential team. Thank you for your excellent service.

Hassan · 17 June 2020

★★★★★ 5/5

Google

liferesidential is a realiable and trust worth letting company. I was struggling to rent a proper flat by July 2025, Many thanks to my lettings consultant, Daniel NIka, he kindly and patiently recommended several high-quality flats to me based on my preference (easy to commute to my work place), and finally helped me to find the current very nice flat. I am more than satisfied with my current flat. During the renting process, Daniel always responded my messgae in time and patiently answered my questions, and thoughtfully considered my requirements and preferences. All the renting process went very well. I highly recommend Mr Daniel NIka as the letting consultant. He is awesome, nice and super reliable lettings consultant!

Rongyu · 2 September 2025

★★★★★ 5/5

Google

LIFE Renewal Consultant; Amrita Rathod brought to our attention in October our tenants AST ends mid Feb & between Amrita & our Senior Property Manager; Rosita Kausiute they determined our tenants want to renew (delighted us as they are great tenants) & by 7th Nov all paperwork was signed. A highly efficient & proactive service giving us peace of mind over the festive period & no doubt for our tenants too.

Laura · 26 November 2025

★★★★★ 5/5

Google

My Property Manager Isis Ferreira is extremely helpful, efficient and problem solving. Over the course of the last year, whenever any repairs have had to take place in the residence she has always got back to me with a solution within 24 hours plus she always ensures I am kept up to date with the action points taking place to solve the problem. I couldn’t have asked for a better property manager.

Teresa · 18 June 2019

★★★★★ 5/5

Google

I wanted to share with you my appreciation for Chris that was always professional and made sure that we are happy with our choice and everything it’s ok in our flat. He has good customer service skills and always helpful with tenant needs. Chris is a big plus for Life Residential and I hope he will be our property manager for our entire tenancy. Life Residential is very professional agency. Really recommended!

Ionut · 18 June 2019

★★★★★ 5/5

Google

To be honest,You guys were the best. Your responses for the mails and calls were like super impressive and satisfactory. You guys were the only ones who showed me the flats again and again in different days understanding my concerns. Thank you for helping in finding the best flat for me and my partner in such a short time. Expecting your service till my contract ends. Thank you in advance.

Anshad · 26 November 2024