Life Residential North Acton reviews

★★★★★ 1/5

Google

Never recommend. We only used LiFE Residential once, it is really rubbish service. Never tell you it is car free parking property before renting a flat from them. They just sorry, sorry we do not know before. Fxxk, you are the agent and you do not know? The toilet is unable to flush just 1 week after moving in. Never come to fix even asked thousands of times. The curtain for the shower room is as old as grandpa's age and never changed as we asked the first day when we move in. The apartment checklist is useless and all the issues were never solved after 2 months. MINUS 5 star.

Samuel · 18 June 2019

★★★★★ 4/5

Google

After a previous horrible experience with the property management aspect of Life Residential, having Lord Cobblah cover my 2nd moving in process was reassuring. He is pleasant, accessible and thorough, which makes interacting with him a pleasure. His professionalism deserves 5 stars. In general, Life Residential's strength is that they offer modern, beautiful apartments, which is why I rented with them again. However, things seem to break down where property management is concerned. For example, having cleaning done properly prior to move in and having maintenance issues corrected in a timely manner are issues that make the experience immensely stressful. I suspect this isn't unique to Life Residential, and their staff do make an effort to be pleasant.

Chenelle · 18 June 2019

★★★★★ 2/5

Google

Not hugely impressed. Used these guys for purchase, tenancy management and subsequent sale and having dealt with close to 8 individuals over the years across various departments, I can only recommend the one. Seweryn who assisted in the sale of my flat went above and beyond even with a major setback so for him alone, 5 stars. With the tenancy side of things, I’ve sent numerous emails to both my account manager and property manager and not received replies. Even time sensitive issues which could have resulted in my losing a sale were never responded to so 0 stars for these. I will in future avoid purchasing any rental property where Life Residential is affiliated in any way. Avoid.

Sid · 18 June 2019

★★★★★ 5/5

Google

I was very lucky to find a pleasant flat with respect to the location and price with the support of Life Residential. Particularly, Bruce and Kristina patiently assisted me to get through the renting process very quick and smooth. Thanks guys, you rock 👍 …

Moh · 17 June 2020

★★★★★ 1/5

Google

Good evening, I am a friend of Catherine, who started to rent a flat through this agency a month ago. I am heartbroken to hear what my friend had to come up through with this agency. They have been so unprofessional. They were ignoring my friend over email and telephone, lying to her, and I can't understand why my friend has been treated in such way, what a shame. Please do avoid dealing with this company!

Мария · 17 June 2020

★★★★★ 5/5

Google

Had an excellent moving experience thanks to LiFE residential and Bruce in particular. From initial contact all the way to moving in, and even after the move. They were readily available to assist with any question I had and all the process and checks were very fast.

Henry · 28 August 2019

★★★★★ 4/5

Google

Check in experience was less than ideal. The bed frame was effectively broken and so was the couch. The stay and the check out experience was better. No complaints and the property manager Nirav helped organise cleaning and inventory for me. Overall 4 stars, I would recommend properties be more thoroughly checked before tenants move in.

Yousif · 17 June 2023

★★★★★ 5/5

Google

Great services without any delays, and everything went very smooth. totally recommended!!!

Parham · 18 March 2024

★★★★★ 1/5

Google

Currently renting with this agency. The letting team was pretty fast to agree on our conditions but the flat wasn't delivered properly (many issues reported on the inventory list were not fixed) and our conditions were not respected (the agency agreed to add an extra wardrobe before moving in but we are still waiting for it after 3 weeks living in the flat). Our property manager is not replying to our emails, after 3 attempts we still don't have any reply. I wouldn't recommend this agency to landlords as I doubt your flat will be managed properly and tenants as they aren't replying to your request in a timely manner. Very disappointed!

Yanis · 18 June 2018

★★★★★ 5/5

Google

My property manager Cassandra Asak is outstanding, very professional, great communicator and an asset to Life Residential.

P · 17 June 2022

★★★★★ 5/5

Google

Amrita Rathod has displayed considerable professionalism and dedication in seeing through this tenancy. She has communicated at all critical stages. I unreservedly commend Amrita to anyone looking to procure Life’s services, she is a credit to Life. Well done and keep up the good work! Nitin

Nitin · 18 June 2019

★★★★★ 5/5

Google

I had a really great experience finding my apartment with Life Residential. George Lamb in particular did a great job. He was professional, insightful and friendly. Even since moving in, he's still in contact to make sure that everything is ok with the property. Everyone at Life Residential is quick to respond if a problem arises and are all very helpful. I would recommend Life Residential to anyone in a heartbeat.

Kevin · 17 June 2021

★★★★★ 5/5

Google

The entire renting process was done very professionally. Amrita Rathod, the consultant who helped me to get an apartment for rent is very efficient and has a great subject knowledge. She guided me throughout the application process and had a smooth check in.

Avinash · 17 June 2020

★★★★★ 5/5

Google

Amrita, I appreciate your help and you are effective in helping me to decide a rented house in Hayes within a week. I think you have positive impact in helping me to choose Trident house. All the very best for future endeavors.

Manoj · 17 June 2020

★★★★★ 4/5

Google

Farah has been really helpful by supporting us after the move with issues with washing Maschine and heating system. Quick responses and advise while waiting for approvals from the landlord.

Ina · 18 June 2018

★★★★★ 5/5

Google

It's been a pleasure to work with Life Residential, especially with Mr Benjamin Dayo, who is a true professional and offered me a great experience, making my life easier. I really appreciate the excellent communication, honesty and their readiness. Thank you

Bogdan · 17 June 2020

★★★★★ 5/5

Google

Amrita Rathod has provided me with a great service going above and beyond her Estate Agent duties by explaining how some of the appliances worked. As a first time tenant I was explained all aspects of the tenancy agreeement in detail.

Henna · 17 June 2020

★★★★★ 5/5

Google

After an initial bad experience with another Property Manager, Cristina Luntraru stepped in and helped us with all the issues which we were facing from the day we moved in. She is always very prompt, responsive and always keeps you updated and goes the extra step to help the tenants out. Fantastic service and glad we had her to help us out.

Harish · 17 June 2022

★★★★★ 5/5

Google

Great and immediate service with any issue that I have at all times by Cristina Luntraru!

Jil-Marie · 20 September 2023

★★★★★ 5/5

Google

Very grateful for all the support and professional execution! Valentines and team did a fantastic job - highly recommended!PositiveResponsiveness, Professionalism

Alexander · 17 June 2021

★★★★★ 5/5

Google

Very happy with the reactivity and efficiency of Michael Mushota, who helped us with a repair. He was great at managing the contractor, informing us on the progress, and was in general very friendly and attentive to us. Pleasure to work with!

Anastasiia · 18 June 2019

★★★★★ 5/5

Google

This was by far the best renting experience I ever had. The process itself went smoothly and fast with the help of Bruce Bell (the agent). He answered every question me and my partner had and was really polite and appropriately friendly.

Isabela · 18 June 2019

★★★★★ 5/5

Google

Mo Marstani & Eduard Dedgjonaj helped us throughout the agreement procedure. They made it quite smooth even during the lockdown times through video tours of the apartment & document verification over the video chats. Thank you guys once again!

Vikram · 17 June 2020

★★★★★ 5/5

Google

I would like to thank Farah. For her wonderful services. She addressed my concerns at the earliest. Thank you so much Farah. Keep up ur good wrk.

Shwetha · 18 June 2018