Life Residential North Acton reviews

★★★★★ 5/5

Google

Bernard McGeever is my property manager and has being doing a fantastic job in looking after my property and communicating in an effective manner to resolve any issues reported by the tenant and obtaining quotes in a fast and efficient way . He is also very understanding from a Landlords point of view and thus I can confirm that I am extremely satisfied with the service he provides me.

Ravin · 17 June 2020

★★★★★ 5/5

Google

My son (who is an international student in London) has just moved into a flat managed by Ms. Zainab Hypolite. I am truly grateful to Ms. Hypolite for her outstanding service and assistance to date. She is working restlessly to address a few issues with the property. I found Ms. Hypolite to be extremely responsive, professional, patient and committed to providing great customer service. A dedicated and resourceful property manager is the greatest asset for both tenant and landlord and I am delighted to know my son is in such good hands. Thank you Ms. Hypolite for the great experience and keep up your fantastic work.

Lola · 17 June 2023

★★★★★ 4/5

Google

Pre-move-in review: From offer to move-in is only 18 calendar days, in this short period, Ervis Sherrniku has made his best endeavour to coordinate with his colleagues, responded to my queries promptly and politely, in order to find me a new apartment. This 4.5-star (0.5 star for future improvement) review is solely for the performance of Ervis, I believe if his colleagues (who I have contacted with earlier) in the branch could perform as good as Ervis did, LiFE Residential will become one of the best agent in London shortly. Apartment condition (during viewing): Except some defects are found, which may be damaged by the former tenants, the apartment is generally in a good condition, most of the furnitures and kitchen appliances look good.

Yin · 17 June 2023

★★★★★ 1/5

Google

Life Residential managed my property for a year and they keep changing account manager, not replying emails. Now my tenant has moved out and burnt my floor, didnt clean the place, and ruined the electricity hobs.But the manager told me I cant charge him for more than £200 from deposit which is ridiculous. Do they think my floor only worth 100 quids? And now I’ve been waiting for a month to get the deposit back, no one response to my emails for 2 weeks. I would never recommend this rubbish agency to manage your property it’s been a massive headache!

N · 17 June 2023

★★★★★ 1/5

Google

I have never left a bad review ever but this agency gets my blood boiling. RUDE AND UNPROFESSIONAL. Over the past year, we rented a flat with life residential. At first they were really good no complaints. But we started having more issues at the flat and the estate manager became less and less responsive. Then we found out he quit 2 months ago and the agency never informed ur nor assigned us a new agent. Eventually, we got a new agent Gabrielle, who was also constantly out of office and out of reach. We had so many major issues that took ages to be resolved and many follow-ups from our side. For example, it took the agency 2 months and multiple email exchanges and follow-up calls to pay me back for a bill that was supposed to be paid by them before me and my flatmates moved in. We then got another new agent Kareena who again was constantly out of office. One time I called the Park Royal office looking for Kareena and the agent who picked up the phone not only made me repeat spelling her names like 5 times, then he hung up on me. He only apologised when I called back immediately and asked why did you just hang up on me. Super unprofessional & rude!!!!! It took us over 1.5 months after we moved out to get our deposit back from the house because of the unresponsiveness. This was completely unacceptable. We were never prioritised and frankly the constant turnover and agents quitting was a huge red flag. Do not rent with this agency!

Cheryl · 17 June 2023

★★★★★ 5/5

Google

Our property manager Rebecca Cannon was very helpful during our rental period, she was very professional and friendly, always responsive to our questions and gave us the professional documents we needed, very happy to have her as our property manager!PositiveResponsiveness, Quality, Professionalism

Bingshu · 17 June 2022

★★★★★ 5/5

Google

Amrita Rathod was an absolute dream - Very well organised and a swift move!! Many thanks - Would highly recommend.

Justin · 17 June 2020

★★★★★ 5/5

Google

Very nice friendly stuff.Everything was done on time Thank you to Mo Marstani for great job Highly recommend him very professional Angelica

Olesja · 18 June 2019

★★★★★ 5/5

Google

While our property manager is away, Abi Shanks has kindly stepped up and helped us dealing with various issues in a professional and timely manner. I would like to thank Abi's help and would highly recommend her services to future landlords/tenants.

Cuicui · 17 June 2022

★★★★★ 1/5

Google

Worst real estate agency in London. Their response time is a week. I was looking to rent a flat in Westgate as I previously lived their, used to hear from the tenants which rented through this agency that their customer service is ridiculous but I have experienced it my self and it’s true. Their agent “Bruce” wasted my time for a week and he didn’t even reply to half of my messages. Stay away from them.

Tiam · 22 July 2023

★★★★★ 5/5

Google

A very quick and efficient service from Anneta Francis. The rationale for the service was explained clearly and quickly, the price was reasonable and the entire work was completed within a couple of weeks. This is the type of service every landlord is looking for.

David · 17 June 2023

★★★★★ 5/5

Google

Musawer and Benjamin from Life residential supported me through my journey of securing a flat and moving in. This being the first time I have rented in the UK they have gone out their way to help make this process easy for me. Musawer even coming after hours to help me. I would like to thank both of them and life residential for exceptional service.

Bhushan · 17 June 2020

★★★★★ 1/5

Google

Where to start? Extremely unprofessional property managers, brought us nothing but stress as tenants. They treat their tenants appallingly. They are only interested in fees and chasing for money. Our property got so bad we had to leave. I feel sorry for any landlord who trusts their property in these lazy unprofessional people’s hands. Something very dodgy about the whole way our contract was managed.

Lisa · 17 June 2020

★★★★★ 1/5

Google

Do not allow this agency to manage your property. My wife and I had a horrid experience with Ethan from their lettings team. Completely incompetent and made a series of blunders that led to us being thousands out of pocket. A terrible management team.

Dominic · 17 June 2023

★★★★★ 5/5

Google

Property manager Cristina and her team from LiFE Residential has been providing me an excellent service in managing my property. They are responsive, knowledgeable and professional in dealing with my inquiries and needs as a property owner.PositiveResponsiveness, Professionalism

Eric · 17 June 2022

★★★★★ 5/5

Google

Mohammad support was key to close the deal! He was very attentive and supportive through all the process

Junior · 19 November 2024

★★★★★ 5/5

Google

I used the agency when moving into a property in September and the process was very smooth and quick. With the help of Benjamin, Bruce, Amrita and Kristina, I was able to secure the apartment within 2 weeks of viewing and all of them were always available to answer any question I had prior to moving in. Overall a very enjoyable and efficient process!

Cap_ · 17 June 2020

★★★★★ 5/5

Google

Thank you Bruce Bell for helping me out to have the property. Great service and professionalism. Amazing property.

Joseph · 18 June 2019

★★★★★ 5/5

Google

Great service provided by Life Residential, in particular Karishma Rathor has provides quick response and support, much appreciated.

Gareth · 18 June 2019

★★★★★ 5/5

Google

I am very happy for the service from my Property Consultant, Lord Cobblah. He was always available, very knowledgeable and helped me through the whole process of choosing a flat to contracting. Being new in this city, I was clueless regarding lot of things. But, he made the whole process just very easy. Even after moving in he was happy to answer my queries. Thank you!

Shaweta · 18 June 2019

★★★★★ 4/5

Google

Amrita was very supportive and made the entire process very easy for us. Thank you

Matteo · 17 June 2020

★★★★★ 5/5

Google

Moving in was smooth and flawless.Clean,modern apartments.Huge shout out to Mo and Bruce!!

Tatenda · 29 December 2024

★★★★★ 5/5

Google

Nirav Patel was a great property manager, he's very responsive and professional. At the end of my tenancy, Nirav explained the process thoroughly and offered to hep with a new property search. Bravo Nirav.PositiveResponsiveness, Professionalism

Kieran · 17 June 2022

★★★★★ 5/5

Google

Excellent service by Benjamin. Everything was handled smoothly and communication was very prompt.

Henri · 17 June 2020