Life Residential North Acton reviews

★★★★★ 5/5

Google

Thanks to Nick (our property manager) for helping us to sort out a smooth process for returning our deposit. Nick was helpful and also proactive which made a real difference.

Gregory · 17 June 2022

★★★★★ 5/5

Google

We've struggled with uncommunicative property managers in the past, but ever since Shannon Amor came onboard our experience has completely changed! She's always prompt to communicate with us quickly and works hard to ensure repairs and other issues are taken care of as rapidly and efficiently as possible. We are extremely happy with our experience with Shannon so far.

Katie · 18 June 2019

★★★★★ 4/5

Google

Both Amrita and Sergi have been invaluable in assisting me with my new tenancy. It was the first time I had communicated with Amrita and the experience was a very good one- professional and efficient. She was always prompt in replying to my queries and sure of her facts. Sergi too. Thank you both and Life

Nilesh · 17 June 2020

★★★★★ 5/5

Google

Stephen at Life Residential was very helpful and easy to speak with during our property search. Best customer service and highly recommended!

H · 17 April 2024

★★★★★ 1/5

Google

Worst Follow up service. We have sent emails and calling the property manager Hayley for over months for the apartment issue (HIU Service). Never received any email feedback. Called many times and was told the team has it on team emails and would respond. Again never responded. Not even a word except the out of office auto response. We are thinking of buying house but will never go to this agent again. High not recommended. Please avoid.

Kwok · 17 June 2022

★★★★★ 5/5

Google

Hi All, I was very lucky to have „Gio“ as a contact who was very supportive as well as quick with responses and concerns.

Shawn_Gaming · 17 February 2024

★★★★★ 5/5

Google

We has very good experience with life residential. Thanks for your service. Special thanks for Kelly and her assistance.

Sajinsolomon98 · 17 May 2024

★★★★★ 5/5

Google

Very professional and very detailed process oriented. Its a pleasure working with company like this and it generated a lot of trust and value. A big call out for George who has been working all through out keeping things updated and making sure all clarifications are responded on time. Its a pleasure knowing Life Residential and working with the Team. Five star to George and the entire team. Thank you very muchPositiveResponsiveness, Quality, Professionalism, Value

Arijit · 17 June 2022

★★★★★ 5/5

Google

Excellent service , special thanks to Afzana .

Hussain · 18 June 2019

★★★★★ 5/5

Google

Very pleased with how Amrita handled enquiry and she is an absolute gem. From start to the day she gave me the keys, she has been excellent and understood my needs. She has been courteaous, pleasant at all times and she is a credit to the company. She has also brought me some good luck....so Thankyou.

Jasdeep · 18 June 2019

★★★★★ 1/5

Google

Worst estate agent I have dealt with. Refuse to provide landlord details. I have lived in a flat for 4 months and already had to complain 5 times about separate issues and repairs needed. If you want to have a nice flat where everything works, choose a different letting agent. If you have an out of hours issue, they don’t answer the phone and also when they do, they refuse to help. Useless and awful customer service.NegativeResponsiveness, Quality, Professionalism, Value

Harry · 27 August 2021

★★★★★ 1/5

Google

Great agency if you are a landlord, awful if you are a tenant. The simplest issue with Life residential or the flat itself takes a minimum of one month to be resolved. Sometimes up to six. The amount of wasted time sending emails and chasing things up must amount to dozens of hours over a period of a year. The staff mean well and are polite, but are either incompetent or not diligent. Examples: - they moved us in with a bed missing from one of the bedrooms and nobody knew what happened - A broken washing machine took about a month to replace - They took weeks to send us our checkout report and then an extra two months to return only a part of our deposit, withholding money on imaginary charges causing us to have to spend time submitting a dispute claimNegativeResponsiveness, Professionalism

Sakis · 17 June 2021

★★★★★ 5/5

Google

Me and my partner moved into our flat with the help of Life Residential back in January. This was with the very helpful Steven. We have received countless help from Cristina and Kristina since being here and we couldn't have asked for more support and help which made our move extremely smooth. I recently had a drama where I lost my fob to get into the building. Despite the obvious nightmare of this situation, within a few days I had received a new one due to Cristina being so helpful. I can't recommend these guys enough and I wouldn't hesitate to use their services again in the future. Thanks to all of you :)

Laura · 17 June 2021

★★★★★ 1/5

Google

Property management team (specifically Harry Jones) is unresponsive to poor living conditions. Bedroom windows permanently locked leaving rooms unventilated in a heatwave in the summer. Property handed over with over half of the light bulbs not working, mould in the bathrooms and kitchen appliances extremely worn out and no supporting user manuals. Investigating rent compensation due to extremely poor services from this team.

Lisa · 17 June 2023

★★★★★ 5/5

Google

We had several issues when we moved in to our rental property, but we got great help from Gina who stayed on top of it until everything was sorted. Thanks!

Piotr · 17 June 2023

★★★★★ 5/5

Google

Good service and support when we need. The flat is really new and located in an nice area, we were really happy to rent the flat with Life residencial.

Paula · 17 June 2023

★★★★★ 5/5

Google

Great service from all the team. Mo and Taylor helped me through all the process from finding the perfect flat to moving and settling down. Also Reah has been amazing since I moved in. Totally recommend.

Norberto · 18 June 2019

★★★★★ 5/5

Google

Amazing place. Modern, clean,fully fitted, quiet. Daniel and Bruce really helpful at any time.

Iwona · 17 May 2024

★★★★★ 5/5

Google

Beki Smith of Life Residential got in touch with me over the impending expiry of my tenant's AST with a view to renewing. We discussed the options - she was very helpful and was up to date on the tenancy terms, current market rents and inflation numbers. She followed up promptly with both me and the tenant. The exchange was polite, fuss free and professional throughout. I renewed!PositiveResponsiveness, Professionalism

Satish · 27 August 2022

★★★★★ 1/5

Google

Avoid at all costs. Unresponsive to me as a landlord and my tenants whenever there was a problem. Would not lift their finger beyond the bare minimum and lost all interest if there wasn't a $ in it. They are also expensive versus other agents.

Mark · 17 June 2021

★★★★★ 5/5

Google

Fantastic service from LiFE Residential, and especially property manager Christopher Lazarides. He was incredibly helpful and always went the extra mile. The best estate agents I have ever dealt with, I will definitely considering using their services again in the future! 5/5PositiveResponsiveness, Quality, Professionalism, Value

Dan · 17 June 2021

★★★★★ 4/5

Google

Well, its time to appreciate the great support and needed help extended by Life Residential during my 21 months stay..its been fabulous experience and always been easier whenever i needed the most -- special thanks to my property manager Ms Maggie W.--Appreciated and keep up the good work !!

Avinash · 17 June 2020

★★★★★ 5/5

Google

Responsive and easy to work with. It's a pleasure to work with Bruce. Best regards, Eric

ERIC · 18 March 2024

★★★★★ 5/5

Google

Bruce helped me move into my brand new apartment last week! If i could give him more stars I would! Highly recommended. Process was quick and easyPositiveProfessionalism

Jade · 27 August 2021