Every review we hold for the North Acton office, from every platform, shown as written. First names only.
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5/5
GoogleThe excellent treatment I got and follow up throughout the whole process was staggering.
Josh Forsyth, who was the property consultant assigned to my case was very responsive and was able to improvise solutions to all the challenges that I posted. The other members of the team that I dealt with (Kristina and Jess) were outstanding as well!
If you are looking for turn key accomodation in the London area, Life Residential is the estate agency to go to. They do everything online so itΒ΄s ideal for expats and newcomers into the UK.
Federico Β· 18 June 2019
Agent replied Β· 16 June 2024
Thank you Federico for the review.
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5/5
GoogleIt was nice doing business with Life Residential. Valentine the sales manager is highly recommended. Managed to complete on time on our purchase due to his cooperation and professionalism. Will use them again:
Anthony Β· 18 October 2024
Agent replied Β· 25 October 2024
Dear Anthony, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
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5/5
GoogleBrogan has been so helpful. She always replied very quickly to all my queries, and has been efficient at sorting out all my issues. Thank you so much !!
Claire Β· 17 June 2020
Agent replied Β· 16 June 2024
Hi Claire, thank you for your feedback on Brogan - a great member of staff!
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5/5
GoogleBeki has been tremendous as a property agent so far, coordinating well between myself - the tenant - and the landlord so that any issues are dealt with promptly.
Muath Β· 17 June 2020
Agent replied Β· 16 June 2024
Hi Muath, thank you for your feedback on Beki - great news!
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1/5
GoogleVery unprofessional service. I paid a holding deposit and after that the agent stopped responding to my calls and messages for weeks. No updates, no communication, and no refund. I would strongly advise others to avoid this letting agent.
Alan Β· 2 September 2025
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5/5
GoogleWould recommend Life they found me a very reliable Tennant quickly so will use them again
Rodney Β· 26 March 2026
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5/5
GoogleI highly recommend Life Residential to anyone. Harry is very responsive and professional. It took less than a week for them to complete all the procedures. My family and I are very thankful for their professional service. Their guidance and assistance are very impressive. Their move-in assistance system is very handy too.PositiveResponsiveness, Quality, Professionalism, Value
Kwan Β· 27 August 2021
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4/5
GoogleAnca Manolache is a very professional and dedicated estate agent. She tries to solve queries and requests raised by clients in a quick and efficient way as much as possible.
Sofiene Β· 18 June 2019
Agent replied Β· 16 June 2024
Hi Sofiene, thank you for your feedback!
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5/5
GoogleAmrita from Life Residential was without fault professional and very responsive to our requirements. Quick smooth transitions of contracts allowed us to move into the property within 14days from viewing. Amrita remain the point of contact throughout providing guidance on documentation requirements and coordination in-house with follow up correspondences. Personal thank you from us all (family) for making this experience pleasurable and effortless. A highly recommended asset to Life Residential ππ½PositiveProfessionalism
Richard Β· 17 June 2021
Agent replied Β· 16 June 2024
Hi Richard, thank you for your feedback! We're pleased you were able to move into the property nice and quickly!
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5/5
GoogleI've heard that emigrating to the UK is never easy.
Having said that, Alessandro handled the process of inspecting, confirming, and checking into my flat so well that it was completely effortless on my part. Thank you to him and the team at LIFE Residential, I'm a grateful and happy customer of your services.
Andy Β· 17 June 2023
Agent replied Β· 16 June 2024
Thank you for your kind review! Weβre pleased to hear youβre happy with the service provided.
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5/5
GoogleReally good experience and such a simple process to get a viewing and moving in 2.5 weeks later. Gio specifically was so helpful with every step of the process and made it quick and easy to get in. Would definitely recommend
Mark Β· 17 April 2024
Agent replied Β· 16 June 2024
Dear Mark, Thank you for leaving a 5 star Google review. Kind regards, Negin, Customer Relations Team
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5/5
GoogleExcellent service - first time dealing with @ Miss Brooke Nickless and helped to keep us and our Tenent updated. On hand to assist with any queries
David Β· 5 December 2025
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5/5
GoogleOne of the best customer service I have ever had, in particular Harry Free has been attending me and taking care that the process goes smoothly. It felt like my friend has been helping me move countries. Highly recommended and hope to keep renting with Life Residential while I am in London.PositiveResponsiveness, Professionalism
Pelesh Β· 17 June 2021
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5/5
GoogleBruce was friendly, prompt and very professional. He was always ready to sort out things no matter how many times i called him. Thanks Bruce!
Sundeep Β· 17 June 2020
Agent replied Β· 16 June 2024
Hi Sundeep, we will pass on your thanks!
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5/5
GoogleI really love the support and service! Beki is an amazing property manager.
She is always so supportive and willing to help with the problems I encountered.
My experience with this company has been really good!
YI Β· 17 June 2023
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5/5
GoogleThis is my first time speaking with an estate agent and I just wanted to say I found Shervin really invested in what I am looking for and took the time to understand my needs. Would highly recommend
Caleb Β· 26 July 2025
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5/5
GoogleEmily Lightley (Property Manager) has been very responsive and efficient in handling the changeover from one tenant of our flat to the next, and all the detailed stuff that this entails. In an industry where standards are not always as high as they might be, Emily's approach is refreshing and commendable.
Roger Β· 17 June 2023
Agent replied Β· 16 June 2024
Thank you for your kind review! Weβre pleased to hear youβre happy with the service provided.
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3/5
GoogleMy initial experience with Life has been really bad as the property manager they assigned to us was not responsive to emails and calls and never managed to fix something in the flat after 7 months we flagged it and continuously followed up.
However, when the property manager changed to Michael Mushota our experience has been really good thanks to his great performance. It took him few days to fix all the outstanding issues.
Lorenzo Β· 18 June 2019
Agent replied Β· 16 June 2024
Thank you Lorenzo for the review.
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5/5
GoogleBruce Bell has handled the letting of our flat on two occasions. He has done a fantastic job in quickly finding a tenant and is communicating with us in a highly professional manner through out. We highly recommend him.
Regards
Khalid & Tahira Chaudhry
Khalid Β· 19 November 2023
Agent replied Β· 16 June 2024
Thank you for taking the time to leave us feedback, itβs greatly appreciated.
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5/5
GoogleThe agent that showed me the property I ended up renting was very responsive and answered all my questions in a timely manner. Overall, the process was very fast, the referencing checks were pretty straightforward and I definitely recommend using LiFE Residential!
Sofia Β· 19 December 2023
Agent replied Β· 16 June 2024
Thank you for your feedback! We are pleased to hear youβre happy with the service provided by our team.
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5/5
GoogleHey hey London, need a dream work with Stephen Saidu to Help us out with our research. Always proactive and with a smile that makes you questioning. Always over delivering and a professional. Thanks you sir.
George Β· 17 April 2024
Agent replied Β· 16 June 2024
Dear George, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldnβt have been any better and the team in our West London office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie, Customer Relations Team
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5/5
GoogleI'm lucky, because my property manager Cassandra is a very nice and responsive property manager who helps me to solve lots of issues and requests happened when i rent the flat, 5 stars. Hopefully everything will work well in the new year too.
Eason Β· 17 June 2022
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5/5
GoogleAmrita was such a big help. She was always on top of everything and helped us move into our flat with no issues whatsoever.
Rogin Β· 18 June 2019
Agent replied Β· 16 June 2024
Hi Rogin, thank you for commending Amrita on her hard work.
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5/5
GoogleArmita was really helpful with the process of securing my apartment. The whole process was smooth and efficient. Overall great service.
Melika Β· 17 June 2020
Agent replied Β· 16 June 2024
Hi Melika, thank you for your feedback. It's great that Amrita did a good job and you experienced an efficient process.
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