Every review we hold for the Normanton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRichard Kendall Estate Agent Elizabeth…
Richard Kendall Estate Agent Elizabeth Cooke made the whole process quick and smooth, helping me get my house keys on time. I truly appreciate their dedication, communication, and continuous support throughout the process, working closely with both myself and the solicitors. Thank you for making everything so efficient and stress-free!
Customer · 13 November 2025
Agent replied · 15 June 2024
Thank you for your feedback. We are delighted to hear how smoothly everything went and that Elizabeth helped you get the keys on time. Clear communication and regular support are a big part of what we aim to provide, so it’s great to know this made a difference for you. Enjoy your new home and thank you for choosing us.
★★★★★ 5/5
TrustpilotThanks to Karen
From my experience I have always held Richard Kendall in high regard.. Since the day my sister told Richard Kendall himself he could not come into her room to value our property unless he paid £10. He still went in the room but a cheque for my sister followed!Now being in the position to purchase a property myself I cannot fault the service I have had. I have dealt with Karen Marijewko throughout my purchase and she has been professional and efficient throughout. Knowing that every Monday I would receive an update and Karen would have chased all parties has helped progress the sale and make the process clear on my side.Can’t thank Karen and Richard Kendall enough.
Amy · 22 November 2024
Agent replied · 26 December 2024
You have made a lot of people smile within our local offices reading your memory of Richard Kendall. Thank you for sharing and thank you for leaving Karen a review.
★★★★★ 5/5
TrustpilotPurchase from Richard Kendall’s
Big thanks to Emily Dunbar at Richard Kendall’s Wakefield. They were handling my purchase and Emily was always proactive, timely and efficient. I always felt I knew where I was in the process.
Paul · 2 April 2026
Agent replied · 27 May 2026
Thank you so much for your kind review.
We are delighted to hear that Emily kept you well informed and supported throughout your purchase. Being proactive and keeping everything moving is so important, so it is great to know you always felt up to date.
We will be sure to pass your lovely comments on to Emily and the Wakefield team.
Wishing you all the very best in your new home.
★★★★★ 5/5
TrustpilotExcellent customer service , very approachable.
From our very first phone call to enquire about a property we found everyone we spoke to were very helpful with all our enquiries. Karen Marijewko was especially helpful as it had been quite a few years since we bought our last house and so many things have changed. Everything is online & as you get a little older it can get a little confusing but we were guided through everything by Karen. A lovely call once we had completed too which we thought was lovely .
Mandy · 19 November 2024
Agent replied · 26 December 2024
Thank you for your lovely feedback for Karen at the Wakefield office. We are so pleased you felt well cared for throughout the process and congratulations on your new home.
★★★★★ 5/5
GoogleRichard Kendall were excellent from start to finish. From the evaluation of the property, Roger was very friendly and honest about the market and gave a good valuation. Sarah Whalley, was very friendly and efficient, and kept me updated at every stage of the process, both with regular phone calls and emails. It did take 4 months overall, due to a renegotiation of the price, so it did take longer than expected, however we got there in the end. I realise it isn't usually a quick process. Overall, Richard Kendall were a very reliable Estate Agent to use from a Seller's perspective. I would recommend them and use them again in future.
Helen · 8 November 2024
Agent replied · 23 November 2024
Thank you for leaving a review for Sarah at our Normanton office and for Roger.
★★★★★ 5/5
TrustpilotOutstanding Service
The service provided by Richard Kendall's has been amazing. Given there was no seamless crossover between having sold my family house and sourcing my new home at the end of my current completion I was eager to reduce the time spent in temporary accommodation. Karen Marijewko was my saviour, her knowledge, experience of the property industry and persistence to ensure everyone was doing what they were responsible for within the process continually were outstanding. Karen's professionalism and they way she managed incompetent solicitors was excellent. She was a great support and I can't thank her enough.
Helen · 8 November 2024
Agent replied · 26 December 2024
Thank you so much for your kind words. We are thrilled to hear that your experience with Richard Kendall Estate Agent us was positive.
★★★★★ 5/5
TrustpilotGood communication through out the…
Good communication through out the entire process, Alannah was very friendly and helpful.
Marta · 17 August 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave a review. We are really pleased to hear Alannah kept communication running smoothly and made the process a friendly one throughout. We will pass your comments on to her. Thank you for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotExcellent Service
I recently sold my home in East Ardsley. Living overseas I was worried this would be much more difficult than it actually was thanks to Amanda from Richard Kendall who went far above what was expected to ensure that the property was sold in a timely manner. Given the time differences Amanda liaised with all Parties on my behalf to keep the sale progressing and kept me informed every step of the way. I could not recommend a better agent than Amanda!
Bronagh · 6 November 2024
Agent replied · 26 December 2024
We are so glad to hear you had a great experience with Amanda and thank you for leaving a review.
★★★★★ 5/5
TrustpilotThe best estate agents!
We have had the best experience of customer care with Amber. I would recommend Richard Kendall everyday of the week. Our home had the most beautiful photos/video taken by Richard Kendall’s, from the beginning we have been so impressed! We have been kept up to date every week since our house went on the market back in June. Amber went above and beyond to get updates from the rest of the chain/solicitors. Many people dread the house moving process but I can honestly say, it hasn’t been half as stressful as we thought and that is mainly down to Amber for always keeping us in the loop. Thank you so much, we honestly couldn’t have done it without you!
Guest · 28 October 2024
Agent replied · 26 December 2024
We really do appreciate the review that you have left for Amber, thank you so much.
★★★★★ 5/5
TrustpilotI would like to say a huge thank you to Shireen
I would like to say a huge thank you to Shireen and the entire team at Richard Kendall Estate Agents for their outstanding support in helping me sell my house.
Customer · 10 April 2026
Agent replied · 23 November 2025
Thank you so much for your wonderful and thoughtful review.
We are delighted to hear that Shireen and the team supported you so well throughout your sale and helped make the whole process feel smooth and manageable. Clear communication and genuine care are so important, so it is lovely to know this made a difference for you.
It is great to hear that the team kept everything progressing efficiently behind the scenes, and we truly appreciate your kind recognition of their hard work.
Your recommendation means a great deal to us and we will be sure to pass your lovely comments on to Shireen and the wider team.
Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotExceptional kendalls
We recently bought and sold using Kendall'sEstate agents during the period we had numerous experiences with other estate agents.kendalls were by far the most professional.from first point of call to theFinal day.we were looked after mainly by Lucy who was absolutely brilliant going above and beyond to keep us updated when Solicitors were uncommunicative.she rescued and chased answers to important questions but also addressed issues with common sense. Trish and the rest of the Kendall team always were on the ball and conveyed messages accurately and quickly.You will find communication is key to make House buying and selling being as less stressful as possible.thankyou Lucy I hopeKendall's appreciate how valuable an asset Your are to them .So 10/10 for Kendall's if you want to sell your house go to Kendall's easily the Wakefield areas best estate agent.Thanks haydn/ ceri
Haydn · 17 October 2024
Agent replied · 23 October 2024
Thank you for leaving a review for Lucy and the team at our Ossett office and for the recommendation.
★★★★★ 5/5
TrustpilotI’ve just bought a house through…
I’ve just bought a house through Richard Kendall, what a fantastic service they provide, from first viewing the house right through to receiving they keys,frequently informed what the progress was and never too busy to answer the phone for any questions I needed answering, a very special thanks to Leah who looked after us through the process, always a happy voice and always willing to give advice….. wish I could say that about my solicitor… buts that’s another story, Thanks so much to Richard Kendals and all its team 😊
Mandy · 15 October 2024
Agent replied · 23 October 2024
Thank you for leaving a review for Leah.
★★★★★ 5/5
GoogleI would like to add that Sarah Whalley has been superb as regards my dealings with her.She explained everything clearly what stage we were at at the time and was always there to answer questions.Her friendly persona was appreciated as I've not experienced selling a property before.Couldn't have had a better contact!
Andy · 24 September 2025
Agent replied · 24 October 2025
Thank you so much for your lovely feedback. We are delighted to hear how well Sarah Whalley supported you through your first property sale. Her clear communication, friendly approach, and willingness to answer any questions really do make a difference and it’s wonderful to know she made the process easier for you.
★★★★★ 5/5
GoogleWe recently sold and bought a house through Richard Kendall with Sarah as our estate agent.
She was brilliant throughout, she always kept us up to date with weekly updates, chased replies from solicitors/ other parties in the chain and anticipated our needs when different issues cropped up, making a stressful process a lot easier!
We can’t thank Sarah and the rest of the Richard Kendall team enough for all their help! We highly recommend!
Ellie · 19 December 2024
Agent replied · 26 December 2024
Thank you so much for your wonderful review. We are delighted to hear how happy you were with Sarah and the service she provided throughout your sale and purchase. Buying and selling can be stressful, so it’s fantastic to hear Sarah and the team made a real difference. Wishing you all the happiness in your new home, and thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotPurchased my first home
I recently had the pleasure of purchasing my first home through Richard Kendall. A special mention to Shireen and Catherine who kept me informed with where I was in the process and they were easy to talk to, nothing was too much for them. Even when I felt the process was taking long, they both kept chasings things up for me and reassuring me every step of the way with an update. Thank you so much! I cannot recommend them highly enough. From the very beginning, their professionalism, attention to detail, and genuine care shone through. Thank you Richard Kendall but most importantly thank you Shireen and Catherine for your time and patience and for making what can often be a stressful process into a truly positive and rewarding experience!
Adesuwa · 30 September 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave such a lovely review for Shireen and Catherine. It really is appreciated.
★★★★★ 5/5
TrustpilotWe chose Richard Kendall to sell my…
We chose Richard Kendall to sell my father’s house because Roger Hall was far and away the most professional valuer we saw who gave good, sensible advice. We were allocated Amber Hamilton in the Pontefract office and although the sale was a little bit fraught - one sale fell through and the next had a long, difficult chain - she was amazing. The communication was always excellent and Amber was always polite, friendly and reassuring. On the rare occasion she wasn’t available all of the other office staff were helpful and seemed knowledgeable about the sale. Can’t recommend them highly enough and I would definitely use them again
Mrs · 21 October 2025
★★★★★ 5/5
TrustpilotExceptional Service and Seamless Experience
I recently had the pleasure of working with Alannah Kelly at Richard Kendall and cannot recommend Alannah and her team highly enough. From the very beginning, their professionalism, attention to detail, and genuine care shone through. The team was incredibly knowledgeable about the market and guided me every step of the way, ensuring that all my questions were answered throughout the process.Their communication was impeccable, keeping me updated regularly and responding quickly to any inquiries.If you’re looking for a trustworthy, dedicated, and highly professional estate agency, look no further than Richard Kendall. I am beyond grateful for their exceptional service and would not hesitate to work with them again in the future.Thank you, for making what can often be a stressful process into a truly positive and rewarding experience!
Reuben · 21 September 2024
Agent replied · 23 October 2024
Thank you so much for taking time out to leave this review for Alannah in the rental department.
★★★★★ 5/5
TrustpilotWould highly recommend Emily and the Wakefield office!
Would highly recommend Richard Kendall Estate Agents to anyone thinking of selling their property. From the initial valuation to completion everything was handled with professionalism and ease. Thanks in particular to Emily Dunbar at the Wakefield office for all her help and guidance along the way for a first-time seller! No question was too much for her, she maintained regular contact throughout the process to keep me updated, and was always available via phone and email.
Katy · 8 April 2026
Agent replied · 27 May 2026
Thank you so much for your wonderful review.
We are delighted to hear that your sale was handled smoothly from the initial valuation through to completion, and that the process felt as stress-free as possible.
It is great to know that Emily supported you so well as a first-time seller, keeping you updated and always being available to answer any questions.
We will be sure to pass your kind words on to Emily and the Wakefield team.
Your recommendation means a great deal to us, and we truly appreciate your feedback.
★★★★★ 5/5
TrustpilotWe purchased our home through Richard…
We purchased our home through Richard Kendal and really wish we had also sold through them. Amanda Holt has made the journey seamless, with her weekly updates. Very professional and highly knowledgeable in all aspects of buying and selling. Nothing was too much and always returned calls and emails as promised. Really felt I was talking to a friend and can't recommend her and Richard Kendal's enough. So looking forward to moving to our new home on Thursday. Thanks Amanda for all you have done for us .
Mrs · 9 September 2024
Agent replied · 23 October 2024
Thank you for leaving a review for Amanda. We wish you all the best in your new home.
★★★★★ 5/5
GoogleOur second time dealing with Richard Kendalls, this time as a vendor and I couldnt have asked for a better service from Karen and her team. Nothing was ever too much trouble, keeping us updated every step of the way. I would 100% recommend Richard Kendalls for buying and selling. Thank you again for making what is one of the most stressful times, a little bit easier.
Danielle · 13 March 2025
Agent replied · 25 May 2025
Your 100% recommendation means the world to us. Wishing you all the best in your next chapter, and thank you again for your trust and support.
★★★★★ 5/5
GoogleI would like to thank Richard Kendall Estate agents, in particular Sarah Whalley. It proved to be a long and problematic process to buy the bungalow we wanted but throughout over 12 months the level of professionalism and support never wavered. Every effort was made to reach a conclusion and I received weekly reports on what was happening, I never felt that I wasn't being told the current position of the sale
Well done and thank you
Irene
Irene · 9 October 2024
Agent replied · 8 November 2024
Thank you for leaving a review for Sarah.
★★★★★ 5/5
TrustpilotFantastic service 10/10
Cannot thank Amanda Holt enough for all her help, she went above and beyond to help get the house sale through to the end. Always kept me informed and explained the process fully as to what to expect and average timescales etc making the process a lot less stressful as I was on a tight timescale to be out of a rental. Absolutely faultless customer service from Richard Kendall and more specifically Amanda, thank you :)
Channin · 4 November 2024
Agent replied · 26 December 2024
Thank you for leaving Amanda a review.
★★★★★ 5/5
Trustpilothouse purchase
Just purchased our new house with Richard Kendall and honestly Karen Marijewko has been fantastic from the start. Clear communication, brilliant help would 100% recommend
Laura · 20 April 2026
Agent replied · 27 May 2026
Thank you so much for your lovely review. We are delighted to hear that Karen supported you so well from the start and provided clear communication throughout your purchase. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Karen.
Wishing you lots of happiness in your new home.
★★★★★ 5/5
TrustpilotFirst time Renter
First time Renter, Kelly Scoggins was my agent and couldn't have wished for a better person to guide me through the process. Explained everything to me in terms I could understand. Was patient with me, always helpful and even now I'm in the house and have been for over a month, is still my right hand women to help me get thins sorted and being a liaison between me and the landlord. Brilliant Person who is amazing at her job on a professional level and very caring on a personal level. Would recommend anyone to use Richard Kendall.
Sean · 21 August 2024
Agent replied · 23 October 2024
Thank you so much for leaving such a lovely review.
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