Every review we hold for the Normanton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAmanda was excellent.
Amanda was excellent.
She was always available and kept on reassuring us on the progress as a result she made months of waiting feel like a week.
Myself and wife are really grateful to Amanda for how helpful she’s been.
Thanks for everything
You’re a star
Mr · 15 September 2026
Agent replied · 22 September 2026
Thank you so much for such a warm review. We're delighted Amanda's reassurance and availability made months of waiting feel so much shorter, that's exactly the support we'd want you to have. We'll be sure to pass your thanks on to her, from both of you. Thank you for your kind words.
★★★★★ 5/5
TrustpilotJUST WHAT WAS NEEDED FROM DAY ONE TO CLOSURE
I take this opportunity to show my gratitude to Karen Marijewko who from the A/M Estate Agent helped myself and my Wife during this sale. At all times Karen was friendly, courteous and extremely efficient. In my opinion she is exactly the type of person you need in this position, always on top of the situation and more than willing to go that extra mile. We are very,very grateful to her and compliment her on having a marvellous manner,thank you.
Brian · 21 December 2025
Agent replied · 24 December 2025
Thank you for taking the time to share such heartfelt feedback. We are truly delighted to hear how well Karen supported you and your wife throughout your sale. Her friendly, courteous and efficient approach is exactly what we strive for and it’s wonderful to know her willingness to go the extra mile made such a positive difference. Karen will be deeply appreciative of your kind words and praise for her manner and dedication. Thank you again for choosing Richard Kendall and for placing your trust in us. We wish you both all the very best for the future.
★★★★★ 5/5
GoogleWe were selling my mum and dad’s house and was an emotional time for me and my sister. Sarah at the Normanton branch dealt with the sale from start to finish. I cannot recommend Sarah enough and she is a credit to Richard Kendall. She kept us informed all the way through and answered any questions we had. She was professional and friendly and made what was a sad time selling the family home easier. The sale was quick and seamless due to Sarah. Thank you Richard Kendall’s, I would recommend them to anyone selling their property
Claire · 16 November 2025
Agent replied · 13 January 2026
Thank you so much for sharing such a thoughtful review. We are truly grateful you chose us to help with the sale of your family home, especially during such an emotional time for you and your sister. Sarah will be touched to know how much her support, communication and care meant throughout the process.
★★★★★ 5/5
TrustpilotElizabeth Cooke at Richard Kendalls was…
Elizabeth Cooke at Richard Kendalls was absolutely outstanding throughout the entire sales process. From the very first chat, she showed great professionalism, clear communication, and a genuine commitment to achieving the best outcome. She kept me fully informed at every stage, handled any challenges calmly and efficiently, and made what is usually a stressful experience feel smooth and well-managed. Her knowledge of the market and attention to detail was impressive. Elizabeth’s friendly, proactive approach made me feel completely confident and supported from start to finish. I wouldn’t hesitate to use her again and would highly recommend her to anyone selling their home.
Aziz · 11 November 2025
Agent replied · 23 November 2025
Thank you so much for your fantastic review! We are thrilled to hear that Elizabeth made your sale such a positive and well managed experience. Your confidence and recommendation mean a great deal to both Elizabeth and the whole team. Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotKaren is an absolute legend
Karen is an absolute legend. I can’t sing her praises enough. We had a very long sale process and she kept me calm on many occasions, and helped so much with information flows between all parties involved. I would highly recommend- thank you Karen! 😀
Rowena · 3 August 2026
Agent replied · 22 September 2026
Thank you so much for your fantastic review.
Keeping communication flowing, offering reassurance and helping you stay calm along the way made a real difference, and we will be sure to pass your kind words on to her.
Your recommendation means a great deal to us.
Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotGreat Service - again!
We've bought and sold a number of properties over a long period of time and each time we've used Richard Kendall. The service we receive, especially from Liz Cooke, who has handled most of our dealings has always been 'five star'. Liz is 'on it' and always goes the extra mile to help us, I cannot recommend Liz enough. Great service, as always.
Kevin · 6 March 2026
Agent replied · 21 March 2026
Thank you so much for your wonderful review and for your continued trust in Richard Kendall over the years.
We are delighted to hear that you have consistently received five star service, and that Liz has looked after you so well each time. Her dedication and willingness to go the extra mile for our clients is something we are very proud of.
Your recommendation means a great deal to us and we will be sure to pass your kind words on to Liz.
Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotBarbara James
Barbara James
Excellent.
Wiktoria at the Horbury office has been so helpful, keeping us informed and updated explaining the process regarding the check-out of recent tenants.
Thank you Wiktoria for your friendly and understanding support throughout this process.
Barbara · 3 September 2026
Agent replied · 22 September 2026
Thank you for such a kind review. We're really pleased Wiktoria kept you informed and explained the check-out process so clearly, and that her friendly, understanding approach made things easier throughout. We will be sure to pass your thanks on to her at the Horbury office.
★★★★★ 5/5
TrustpilotHighly recommend the team and Lucy at…
Highly recommend the team and Lucy at Richard Kendall. Lucy made our stressful experience (solicitor reasons) less stressful by reassuring us. Luke who was our mortgage advisor and recommended by RK was super helpful and hands on with all our questions!
Shannon · 11 August 2026
Agent replied · 22 September 2026
Thank you so much for your lovely review.
We are delighted to hear that Lucy was able to reassure and support you through what was clearly a stressful experience, and help make the process feel that little bit easier.
It is also great to hear such positive feedback about Luke and the mortgage advice and support he provided throughout.
We will be sure to pass your kind words on to them both.
Thank you again for choosing Richard Kendall and for your recommendation.
★★★★★ 5/5
TrustpilotSmooth Process
RK Ossett delivered a smooth, professional and well‑organised purchase process. Consistent communication, timely and genuinely reassuring at every stage. The team showed strong attention to detail. A special mention to Lucy, whose support made the experience exceptional. I highly recommend them.
Funso · 11 August 2026
Agent replied · 22 September 2026
Thank you so much for your wonderful review.
We are delighted to hear that the Ossett team made your purchase feel smooth, organised and reassuring from start to finish.
It is especially lovely to hear your kind words about Lucy and the support she provided throughout. We will be sure to pass your comments on to her and the wider team.
Thank you again for choosing Richard Kendall. We really appreciate your feedback and wish you all the best in your new home.
★★★★★ 5/5
TrustpilotAn update is better than no update!
We knew that buying our first home would be stressful and to be honest, we didn't have very high expectations for solicitors, estate agents and mortgage advisors. However, our estate agent Karen Marijewko proved me completely wrong and was extremely helpful and attentive throughout the entire process. As well as being speedy with replies and forwarding information to the relevant person, she also gave us weekly updates to give us peace of mind. Even if there was no update, it was nice to be kept in the loop. Overall, it was a very positive experience using Richard Kendall and I would recommend them to anyone and everyone moving house!
Harry · 7 October 2026
Agent replied · 10 October 2026
Thank you so much for such a lovely review. We know first time buying can feel daunting, so it's great to hear Karen proved you wrong with her speedy replies and weekly updates, even on the weeks when there was nothing new to report. We will be sure to pass your thanks on to her. Congratulations on your first home, and thank you for recommending Richard Kendall.
★★★★★ 5/5
TrustpilotThe service from Richard Kendall was brilliant
The service we received from Richard Kendall estate agents was brilliant. Elizabeth Cooke was amazing. We put the bungalow on the market and Elizabeth phoned and sent emails regularly which kept us up to date. Selling the bungalow was made easy . I would highly recommend Richard Kendall estate agents when buying or selling your property
Kath · 24 April 2026
Agent replied · 27 May 2026
Thank you so much for your lovely review. We are delighted to hear that Elizabeth supported you so well and kept you fully updated throughout the sale of your bungalow. Regular communication really does make the process feel much easier, so it is great to know this made a difference. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Elizabeth. Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotRichard Kendall have been excellent…
Richard Kendall have been excellent throughout the whole house move process. In particular, Karen Marijewko has been great: she's been easily contactable when we've had queries, she's kept us regularly up-to-date, and nothing has been too much trouble. Would highly recommend.
Jamie · 3 August 2026
Agent replied · 22 September 2026
Thank you so much for your wonderful review.
It is especially lovely to know that Karen was always easy to contact, kept you regularly updated and made sure nothing ever felt like too much trouble.
We will be sure to pass your kind words on to Karen.
Thank you again for choosing Richard Kendall and for your recommendation.
★★★★★ 5/5
TrustpilotPurchasing a Property
Throughout the purchasing process Karen Marijewko was polite, friendly and helpful. If Karen was unavailable other members of the team were very willing to help with any queries that I had.
Alison · 5 October 2026
Agent replied · 10 October 2026
Thank you for such a kind review. We are pleased Karen was polite, friendly and helpful throughout your purchase, and that the wider team were just as willing to help whenever she was unavailable. We will be sure to pass your thanks on to her. Thank you for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotShireen & Mandy
We had a really positive experience from start to finish with Mandy and Shireen. The whole process was handled professionally, communication was always clear, and we were kept updated throughout.
Buying a house can obviously be stressful at times, but they were always approachable, quick to respond and happy to help whenever we had questions or needed something chasing. It made a big difference having someone who was proactive and kept things moving rather than us constantly having to follow things up ourselves.
Really pleased with the service we received and would happily recommend them to anyone buying or selling a propert
Cavan · 18 September 2026
Agent replied · 22 September 2026
We are delighted to hear that Mandy and Shireen made your buying experience such a positive one from start to finish, with clear communication, regular updates and proactive support throughout. We will be sure to pass your kind words on to them both. Thank you again for choosing Richard Kendall and for your recommendation. We wish you every happiness in your new home.
★★★★★ 5/5
TrustpilotVery happy with the service
Very happy with the service, Elizabeth was a great help and made the whole selling process easier, I always had an update on what's is going on and wasn't left in the dark.
MK · 5 September 2026
Agent replied · 22 September 2026
Thank you for such a lovely review. We are really pleased Elizabeth made the selling process easier and kept you updated throughout, so you were never left in the dark. We will be sure to pass your thanks on to her. Thank you for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotGreat experience.
I have used Richard Kendall to help sell my property and the service I received from them, and in particular Elizabeth Cooke from the Wakefield branch was exceptional. Liz has excellent communication skills, regularly keeping me up to date every stage of the sale. I would highly recommend.
Lewis · 18 May 2026
Agent replied · 27 May 2026
Thank you so much for your wonderful review.
We are delighted to hear that you received such exceptional service throughout your sale and that Elizabeth kept you fully informed every step of the way.
Clear and consistent communication is so important, so it is great to know this made a difference to your experience.
Your recommendation means a great deal to us and we will be sure to pass your kind words on to Liz. Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotI cannot thank Karen Enough
I cannot thank Karen at the Wakefield branch enough for her incredible work on my recent move. From the moment my offer was accepted to the day I finally had the keys in my hand, the entire process took just over five weeks, a timeline I honestly didn't think was possible!
Marcel · 8 April 2026
Agent replied · 27 May 2026
Thank you so much for your fantastic and detailed review.
We are delighted to hear that Karen supported you so well throughout your move and helped achieve such an impressive timescale. From offer to completion in just over five weeks is a great result, and it is wonderful to know her proactive approach made this possible.
Keeping you fully updated, chasing progress and handling everything with a calm and professional attitude is exactly the service we aim to provide, so it is lovely to hear this made the experience feel seamless for you.
Karen will be so pleased to read your kind words, and we will be sure to pass them on to her.
Thank you again for choosing Richard Kendall and we wish you all the very best in your new home.
★★★★★ 5/5
TrustpilotKaren Marijewko
Karen was a great help throughout my purchase. She kept me updated every week and helped give the solicitors a push along. I wouldn't hesitate in working with her again in the future.
Jake · 4 August 2026
Agent replied · 22 September 2026
Thank you so much for your lovely review. We are delighted to hear that Karen supported you so well throughout your purchase and kept you updated every week. We will be sure to pass your kind words on to Karen.
Thank you again for choosing Richard Kendall. We would be delighted to help you again in the future.
★★★★★ 5/5
TrustpilotThank you to Jessica Judd for all your help
Thank you Jessica for being so helpful whilst renting our property. You have kept us informed every step of the way and we have really appreciated your guidance and expertise. Thank you again!
Consumer · 4 August 2026
Agent replied · 15 June 2024
Thank you so much for your lovely review.
We are delighted to hear that Jessica supported you so well throughout the rental process and kept you fully informed every step of the way. We will be sure to pass your kind words on to Jessica. Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotEmily saves the day
We had Emily Dunbar as our appointed person at Richard kendall estate agents and honestly I dont know what we would have done without her. Our first sale fell through (not her fault at all the original buyer blindsided us all) but she was on the case, stopped the chain from falling apart and found us a new buyer in 10 days. Between organising all the solicitors, who did their absolute best be be as useless as possible, to giving regular updates on progress and keeping us, our buyers and the seller we were buying from in the loop I honestly couldn't give her a better review. If this gets her a bonus then it needs to be more.
Sam · 3 August 2026
Agent replied · 22 September 2026
Thank you so much for your incredible review.
We are delighted to hear that Emily supported you so well through your sale.
It is also lovely to know that her regular updates and communication with everyone involved helped keep the whole process moving.
We will be sure to pass your wonderful comments on to Emily.
Thank you again for choosing Richard Kendall and for taking the time to share your experience.
★★★★★ 5/5
TrustpilotHouse purchase and sale
We have just moved house and Richard Kendall dealt with both our purchase and sale , they have been brilliant, very professional and efficient. A special mention to Karen at the Wakefield branch who was with us all the way through and always polite and courteous. There were a few problems along the way but Kendall’s were always there to help and reassure us. Thank you for everything.
Christine · 13 October 2025
Agent replied · 15 June 2024
Thank you so much for your kind words. We are delighted to hear that your experience with both your sale and purchase went so smoothly
★★★★★ 5/5
TrustpilotAmanda Holt was excellent and drove the…
Amanda Holt was excellent and drove the sale throughout the process. She is a real credit to Richard Kendall estate agents
Zoe · 8 October 2026
Agent replied · 10 October 2026
We are delighted to hear that Amanda supported you so well throughout the sale and worked hard to keep everything moving forward. Thank you again for choosing Richard Kendall
★★★★★ 5/5
TrustpilotElizabeth Cooke(Liz)
Elizabeth Cooke(Liz) was always patient,warming and understanding. Her communication was clear , concise and offered in a professional manner.
Nothing seemed too much trouble for Liz,her guidance +reassurance made the buying + selling process less stressful.
One thing you can expect is a warm welcoming "Hello ,how are you" ? from Liz.
Unfortunately I never had the pleasure of meeting lovely Liz in person ( entirely my fault).
A great asset to the team at Kendalls.
Karen · 22 August 2026
Agent replied · 22 September 2026
Thank you so much for your wonderful review. We are delighted to hear that Liz supported you so well throughout both the buying and selling process, and that her patience, reassurance and clear communication helped make everything feel less stressful.
It is especially lovely to hear how much you appreciated her warm and friendly approach. We will be sure to pass your kind words on to Liz, she really is a valued member of the team. Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotAlannah was super friendly
Alannah was super friendly and extremely helpful assisting us with our move into our new property, she was calm, methodical and really went that extra mile to sort out any niggles or bits and pieces. I couldn’t recommend highly enough, she is an absolute superstar!!!
Jason · 21 April 2026
Agent replied · 27 May 2026
Thank you so much for your fantastic review.
We are delighted to hear that Alannah supported you so well during your move and helped make everything run smoothly. Her calm and thorough approach, along with going the extra mile, is exactly what we aim to provide.
We will be sure to pass your kind words on to Alannah.
Your recommendation means a great deal to us, thank you again for choosing Richard Kendall and wishing you all the very best in your new home.
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