William H Brown Select Norfolk reviews

★★★★★ 5/5

Google

Buster did a great Job at finding a house quickly and efficiently, within two weeks he found us a house, processed the paperwork and had us moved in! He was always available to answer any questions and did so without any fuss. I’d highly recommend William H Brown as an letting agents if you want a no hassle experience.

Owain · 18 September 2025

★★★★★ 4/5

Google

William h brown has been really good for helping me and friends out with finding a 2nd year uni house. Kate who was with us when me and my friend looked round the house was really lovely. And Buster who has been really calm and really … More

Phoebe · 17 December 2025

★★★★★ 5/5

Google

We own a property in the outskirts of Norwich that we wanted to rent out. WH Brown Norwich got in touch to manage the tenant find. This is the first property that we are renting out which was newly refurbished with high quality items, newly decorated, new flooring, carpets and curtains all around, in a peaceful residential area, so we were very particular who we wanted to rent the property to. Fabio dealt with process exceptionally from start to finish. He presented to us a number of possible tenants within a matter of days so we had the option to choose the ones that suited us. I cannot give Fabio high enough credit for his professionalism and drive to find the right people for us. He explained step by step what needs to be done and made the processes seamless, problem and stress free. If we ever need to use the service again we will definitely use WH brown and request Fabio. We recommend them to any landlord.

Panos · 23 December 2024

★★★★★ 5/5

Google

I would like to say a massive thank you to Ethan, Fabio. they have helped us secure our dream property in the city centre. They helped us every step of the way made sure we felt like we are in safe hands. These two members of staff are a credit to the team. Thank you so much

Sze · 24 August 2023

★★★★★ 5/5

Google

Best letting department I have ever rented via, the team were amazing with a special thanks to Fabio! He made the whole process so comfortable and seamless and never stopped smiling, was super helpful and just a great guy. Thanks Fabio! Adam & Manila

Adam · 25 May 2024

★★★★★ 1/5

Google

Totally incompetent. Failed to provide letting paperwork in time for tenants to take occupation. The member of admin staff dealing with my paperwork just quit and walked out. It’s like dealing with school children. I do feel sorry for the tenants as the deal did not complete. Property is now with a new agent in Norwich

Andy · 24 August 2023

★★★★★ 5/5

Google

Zak was lovely, really helpful, went above and beyond & gave us a lift to one of the properties. We were only looking at 2 properties but gave us the opportunity to see another which wasn’t on our radar, which we greatly appreciated. Thanks to him we’ve now applied to a property.

C · 27 November 2023

★★★★★ 5/5

Google

Such a great team at William H Brown’s Norwich office. We had a seamless transaction on the sale of our flat. They are always on hand to speak to and always happy to help. Special mention to Adam Mixer, the lister who advised us on the valuation and marketing, and then Russel Hill for his excellent delivery of professional service throughout. Thank you all.PositiveResponsiveness, Quality, Professionalism, Value

Jolyon · 24 August 2022

★★★★★ 5/5

Google

Giles Wilkinson was my Mortgage Services Consultant and was fantastic from start to finish. He kept me updated with emails at each step and also was very informative when helping me choose my mortgage, would highly recommend if anyone needs assistance, thank you Giles!

Lauren · 25 April 2024

★★★★★ 5/5

Google

Ed Frost was incredibly warm, helpful and energetic when we are visiting the flat for letting today. He was patient in explaining everything even English is not our 1st language. No matter we will get a rental or not eventually, it was a very nice viewing today with Ed Frost.

Family · 27 November 2023

★★★★★ 5/5

Google

Brilliant service, renting my property was extremely quick and easy and the staff were very helpful, would especially like to thank Harrison and Buster for their help and friendliness + all the staff

Kyle · 10 October 2024

★★★★★ 5/5

Google

I had a great experience working with WH Brown in Norwich, while I was looking for an apartment. That was majorly because of Zach, who was excellent with his communication and very professional overall. Will definitely recommend to anyone looking for an apartment in Norwich.

Eseosa · 25 February 2024

★★★★★ 5/5

Google

I personally had Buster help me out with the process of a flat viewing, he was friendly and very professional, and he answered any questions that I had. Even before the viewing he responded quickly about any queries I had about … More

Abbie · 17 December 2025

★★★★★ 5/5

Google

From start to finish in our three year search and eventual purchase of our next house, Courtney was a delight to work with. Professional, diligent, responsive, and friendly, she helped us to navigate our way through the challenges of locating and the processes involved when we were ready to buy.

Paul · 28 October 2023

★★★★★ 5/5

Google

Agent was a touch late to the property which meant we had to view a fairly small house with a lot of people. However, Zach (I think) was very polite and professional and answered everyone's questions well. Was quite candid about the difficulties of the market right now and what helps.

Ash · 28 September 2023

★★★★★ 5/5

Google

Ethan has been an absolute star in renting out my HMOs. He’s found tenants quickly and efficiently and he’s definitely gone above and beyond the call of duty even sorting out keys when I was unable. Perhaps best of all he’s always so positive and a pleasure to speak with GM Roxley

G · 24 August 2023

★★★★★ 5/5

Google

Highly recommend! Fabio went above and beyond to help us find our dream rent, even working out of hours to fit around our busy work schedules. It was so lovely to deal with someone so genuine and I would recommend him and the rest of the team to anyone looking for lettings.

Dearna · 24 August 2023

★★★★★ 5/5

Google

I was very happy with William H Brown’s services. After I sent an inquiry on a flat, Zach called me back almost immediately. When it became apparent that the flat in question wouldn’t work for me due to its no-pets policy, he told me about some other properties that might meet my needs, one of which I was able to view later that day and would, in fact, eventually move into. I visited the William H Brown office a handful of times throughout the renting process. In each instance, I was impressed by the professionalism and friendliness of every individual I encountered. In short, contacting William H Brown connected me with helpful, nice, knowledgeable people who got me into a place I like. I couldn’t ask for much more from a letting agency.

Talyn · 24 September 2024

★★★★★ 5/5

Google

Harrison Gregg and Fabio Almeida are fabulous. Experienced and efficient, they’ve helped me in finding tenants, ensuring each time that proper paperwork is in place and that move-in goes smoothly for both parties. Often working at odd hours to address my calls from overseas and respecting the time difference. I’ve been working with William H Brown for over 10 years getting their services for property management and tenant finding and never had any reason to look elsewhere.

Pooja · 28 October 2024

★★★★★ 5/5

Google

I worked with Harrison to sort my uni house and it was absolutely brilliant. super speedy and attentive to everything, absolutely perfect experience!

Lily · 15 January 2025

★★★★★ 5/5

Google

Had a very smooth transaction with WH Brown. Big shout out to Zac for helping us! 5 stars for him. 👏🏻 …

Pia · 19 January 2025

★★★★★ 1/5

Google

genuinely one of the worst experiences I have ever had renting with this company. if you are a student/young person under 25, STEER CLEAR!!! They do not respect young people at all, they will talk down to you and treat you like you know nothing at all. They have been fully aware that all year long, my landlord has been neglecting all responsibilities, including removing fire hazards!! Despite knowing this, they do absolutely nothing. On top of this, they breached my contract multiple times by allowing viewings to take place without my consent or written confirmation of the appointment. Every single time I have had an issue to report, I have been completely patronised by either Fabio or Ethan. They seem to have some kind of authority complex, as if they don't like the way you raise issues with them, they are happy to completely screw you over when it comes to landlord communication. The same is true for John, as I have heard from local peers that rent with this agency. They all need to either seek a new profession, or learn to separate their emotions from the job. They are estate agents, not gatekeepers!!! Disgusting service from all 3 of them.

Nadia · 16 August 2024

★★★★★ 1/5

Google

genuinely one of the worst experiences I have ever had renting with this company. if you are a student/young person under 25, STEER CLEAR!!! They do not respect young people at all, they will talk down to you and treat you like you know nothing at all. They have been fully aware that all year long, my landlord has been neglecting all responsibilities, including removing fire hazards!! Despite knowing this, they do absolutely nothing. On top of this, they breached my contract multiple times by allowing viewings to take place without my consent or written confirmation of the appointment. Every single time I have had an issue to report, I have been completely patronised by either Fabio or Ethan. They seem to have some kind of authority complex, as if they don't like the way you raise issues with them, they are happy to completely screw you over when it comes to landlord communication. The same is true for John, as I have heard from local peers that rent with this agency. They all need to either seek a new profession, or learn to separate their emotions from the job. They are estate agents, not gatekeepers!!! Disgusting service from all 3 of them.

N · 13 August 2024

★★★★★ 5/5

Google

Matt was incredible! After a lot of problems trying to find somewhere to live and running out of time, Matt found the perfect place for me and my fiancé, sorted out a viewing for the next day, and we took the place, we are extremely grateful to him! :)

Cerys · 24 August 2023