Trusted Agent profile
★★★★★
147 reviews across 1 platform
1 Wolborough Street, Newton Abbot, TQ12 1JR
Fulfords's Newton Abbot office at 1 Wolborough Street is rated 4.4 out of 5 across 147 reviews on 1 platform, including 147 Google reviews rated 4.4.
Every review we hold for the Newton Abbot office, from every platform, shown as written. First names only.
5/5
GoogleWonderful company. The two ladies in lettings have been amazing with us, they've helped us through every stage and are both so lovely. Thank you for all of your help.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleThe Lettings team at Fulfords Newton Abbot have been so supportive and helpful throughout what has been a traumatic house move, due to other parties in the sale of my old home. They were patient and kind, willing to go out of their way to help the process, wipe my tears at the 11th hour and through great communication with me and the landlord, were able to secure the house for me and the children. I am so grateful for their help.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
GoogleThis agent is rubbish at communicating with their customers. It took them a year to sell our house. Throughout this period it was us who had to ring them to get our updates that they promised they would send us every week. …
We apologise for any frustration caused during the selling process. Our team is committed to improving communication and we appreciate your feedback. We strive to provide timely updates and will address any staffing issues. Thank you for … More
3/5
GoogleWe purchased a property that had been listed for sale by Fulfords. The staff are incredibly friendly to talk to and do eventually get back to you about issues. …
Hello Jacob, Thank you for sharing your feedback with us. I'm sorry to hear about the … More
5/5
GoogleI had two very tricky properties to sell. Fulfords never wavered in their determination to get them both sold, despite all manner of challenges along the way. Well done to the whole team, and thank you.
Thank you for your kind words! We are dedicated to helping our clients reach their goals, no matter how difficult the situation may be. It was a pleasure working with you and we are so grateful for your trust in our team. Congratulations on the successful sales of your properties. Kind regards, Lucy, Customer Relations.
5/5
GoogleHad a great experience with the fulfords Newton Abbot team in finding a property to rent. Chloe was great and extremely helpful with any questions we had.
Thank you Chloe for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.
5/5
GoogleWe can’t thank the team at Fulfords Newton Abbot enough for their outstanding support throughout our home-buying and selling journey. From start to finish, they have been incredibly helpful, patient, and dedicated, ensuring everything ran …
Thank you Anya for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
GoogleVery poor service. Tenants beware! We left our rented property in September (rent fully paid up and throughout our tenancy our inspections had good feedback about the condition / cleanliness) and still no closer to getting our deposit refunded....OVER 12 WEEKS LATER!!. Our voice messages and emails are being ignored and when you get frustrated and go through to speak to someone in the sales department they say someone will call you back but they don't. They keep blaming accounts, but that was the story in October when they thought we had payments outstanding. I have since emailed a breakdown of payments made, showing that we owe nothing but we are still waiting. COME ON AND GET THIS SORTED!NegativeResponsiveness, Professionalism
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleReally pleased with fulfords newton abbot. Jason (branch manager) and Simon (mortgage advisor) were super helpful. We probably werent the easiest customers, being first time buyers and unsure of the process and already losing 2 properties prior to the lovely house we now have, we were convinced that something bad was going to happen at any moment!! But Jason and Simon had excellent communication skills and were very calming and explained everything to us at every stage. We are now in our little home and extremely happy! Thank you again guys!PositiveProfessionalism
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleMy experience as a tenant renting through Fulfords has been positive from beginning to end. Tammy and the team were professional and helpful to me at all times. Highly recommended!
Thank you for your excellent 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleFirst class service from Jason and his team, with a personal approach to frequent communication it really helped with a difficult transaction. I would recommend Fulford's Newton Abbot to anyone looking to sell or purchase a property in the areas!
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleFulfords gave us great service. Joe gave us an excellent valuation and our house was sold subject to contract with a week. They answered our questions promptly and politely. We are very happy with their service
Thank you for taking the time to leave us this great 5* review Diane. Kind regards, Lucy, Customer Relations.
5/5
GoogleChloe, Tammy and Will were all so wonderful and helpful every step of the way with helping me rent a new home. Highly recommend!
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
1/5
GoogleBefore Pandemic. Letting agent knew nothing about flat and where meters or laundry room located. Attitude was abrupt and condescending at a very difficult time. Expected to drive hour and half to hand back keys. Poor experience wouldn’t recommend.
Hi Dan, Please do contact us via review@countrywide.co.uk should you wish to discuss further your concerns. Kind regards, Scott @ Customer Relations
5/5
GoogleWonderful service provided by Fulfords Newton Abbot. Sold out house quickly and for a good price. Also listened to our needs for our new home and were patient while we found the right house. …
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you to Chloe and Tammy again for a smooth and professional service in finding new tenants for our property.
Hi Liz, It is great to read your about your experience with our local team and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
5/5
GoogleRecently exchanged on a purchase through Fulfords, the whole team were friendly & professional throughout, with good communication at all stages of the process, and worked hard to keep the transaction on track. Thanks to Will & Jason for all your assistance.
Thank you for your excellent 5* review and kind words! Kind regards, Scott
5/5
GoogleJoe carried out an appraisal on our home. We were very happy with the service received and the outcome. We found Joe to be extremely knowledgeable, friendly and professional. Thanks again
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
Googledealt with Amber and jason who were very helpful when the property changed from auction to private sale Josh as us can’t praise you high enough thank you
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI had a very positive experience dealing with Fulfords whilst selling my home. They came in with a good fixed fee which undercut other agents, who didn't even attempt to go lower. Communication was responsive and fairly quick, always friendly and helpful. Good advice given, and despite the lack of parking and what I consider to be a rubbish location, my home was sold stc within 14 days. Would definitely recommend and use again in future.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI am a landlord currently letting 2 properties. I instructed Fulfords lettings of Newton Abbot after instructing 2 other letting agents who were unable to let my property (1 didn't even secure a single viewing in over 2 months!). Fulfords (and specifically Claire Hannaford from the Newton Abbot office) have been very professional, good photos and house description, getting lots of viewings and being honest with feedback about the property and the market rental value. They contacted me regularly about viewings and I received an automated text every time a viewing was booked: The wonders of modern technology! All in all highly recommended and a top class professional service. Thank you Fuldfords and especially than you Claire Hannaford.
5/5
GoogleReview on behalf of Tracy Bolt, just want to say how welcoming and supportive kay Geary was and this was the reason I chose Fulfords, all the team have been fantastic and helpful big thank you to them all would highly recommend them
Thank you Laura for taking the time to do this on behalf of Tracy. It is very much appreciated, kindest regards, Mark
5/5
GoogleAmazing company. Beth and Lucy have been amazing, so accommodating and so lovely. Thank you for everything.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
1/5
GoogleLast minute they informed you they did have a key for view a property so go to different than fulford. They don't care and doing full fraud with you.
We apologise for any inconvenience or miscommunication regarding the property viewing. We assure you that we take our business and customers seriously and would never engage in any fraudulent activity. Please contact us directly so we can rectify the situation. Thank you for bringing this to our attention. Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Fulfords's Newton Abbot office has 147 reviews across 1 platform: 147 on Google.
Fulfords Newton Abbot is rated 4.4 out of 5 across all 147 reviews, and 4.4 out of 5 on Google from 147 reviews.
Fulfords Newton Abbot, 1 Wolborough Street, Newton Abbot, TQ12 1JR.
