Trusted Agent profile
★★★★★
195 reviews across 2 platforms
34 East Street, Newquay, TR7 1BH
David Ball Luxury's Newquay office at 34 East Street is rated 4.5 out of 5 across 195 reviews on two platforms, including 185 Google reviews rated 4.5. Checked 9 October 2026.
Every review we hold for the Newquay office, from every platform, shown as written. First names only.
5/5
GoogleMarcus Shelton made the experience of buying a CG Fry house a doddle. It could not have been easier with him at the controls, he certainly is a first class act. Thanks Marcus for making the purchase of our home feel so easy. A true proffesional. Best. Mick and Shirl.
5/5
FacebookZac was brilliant throughout our move. Super supportive, friendly and really helpful. Thank you so much
5/5
GoogleWe bought a new build and dealt exclusively with Marcus. This made the whole process very easy and gave us the reassurance of continuity with all of our queries. Marcus was very professional in his approach and guided us through the process seamlessly. We would highly recommend this agent.
5/5
GooglePut house on market late April. House was sold and completed early July. Dean, Daniel and the team always helpful and ent the extra mile in communicationg with solicitors and buyers. 100% recommend for a very quick turn around.
Thank you so much for your 5 star review, apologies for not replying sooner. As we look to organically grow the business into the new decade we are aware now more than ever the need for social engagement with our customers via the use of social media and review sites and it will now be company policy to reply to all past and current comments in a timely manner. We really appreciate your feedback and wish you all the best for 2020.
5/5
GoogleSeamless experience during the process of our CG Fry property purchase. Marcus was responsive and supportive providing all information and guidance very promptly. Would recommend.
5/5
GoogleWe want to thank Marcus at CGFry for his dedication and professionalism throughout the whole process of purchasing our new home. If you are looking for a new build - we would highly recommend.
1/5
GoogleI’ve been reading a lot about them and hearing a lot about them. Same stories over and over. My personal experience is they didn’t return a deposit that should have been returned. I’ve heard two more friends have the same. One other friend did some work for them and then they never paid. Not a professional / honest company. I have since used another local estate agent and had a much better service.
Hi Victoria, thank you for leaving your review. As you can see from the high majority of our reviews we care deeply about our customer service and pride ourselves on professionalism and honesty. Any deposits in regards to lettings are registered with The Tenancy Deposit Scheme, who provide a free tribunal service allowing tenants to dispute any amount we have not returned. This makes it not possible for us to withhold any deposit without good fair reason. We have been in business for 30 years this year and have incredibly strong working relationships with other local businesses and sole traders within the town, if you would please get the friend to contact me as I do not believe we owe any contractor any money. However if we do owe for any work I will make sure it is paid. daniel@dba.estate Kind regards, Daniel Ball
5/5
GoogleThank you to Shelia she was so helpful, we moved down from the north and she was always ready to help she went the extra mile Thank you. The rest of the team are also helpful and friendly.
Thank you so much for your 5 star review, apologies for not replying sooner. As we look to organically grow the business into the new decade we are aware now more than ever the need for social engagement with our customers via the use of social media and review sites and it will now be company policy to reply to all past and current comments in a timely manner. We really appreciate your feedback and wish you all the best for 2020 and hope that you are still enjoying your new life in Cornwall.
5/5
GoogleSuperb Service, very smooth purchase with the help of Sheila and Daniel. Nothing was too much trouble and every question was answered quickly. Our second viewing with Sheila was over an hour but not a problem. Highly recommend.
Thank you so much for your 5 star review, apologies for not replying sooner. As we look to organically grow the business into the new decade we are aware now more than ever the need for social engagement with our customers via the use of social media and review sites and it will now be company policy to reply to all past and current comments in a timely manner. We really appreciate your feedback and wish you all the best for 2020.
5/5
GoogleWe recently bought our CG Fry & Sons house on the Nansledan estate, through David Ball. Marcus was extremely helpful throughout the whole process. We were previously renting through David Ball and have always had a good experience.
Thank you very much for taking the time out to leave a review. Feedback is very important to us especially as we enter the new decade. We hope that you are settling in to your new home and that you will be very happy there. We wish you all the very best for 2020.
5/5
GoogleMarcus at Nansledan has been very helpful, patient and knowledgeable throughout the whole process. As first time buyers he has made us feel very looked after and helped us with every question big or small. We would like to say a huge thank you for helping us get such a wonderful home.PositiveProfessionalism
5/5
GoogleVery professional but also friendly, always answered the phone and emailed back promptly. Found us a reliable buyer within one day! Would certainly deal with David Ball again especially Lilly and Sheila
Thank you India for taking the time out to give us a 5 star review, feed back is always very much appreciated. We wish you all the very best for 2020
5/5
GoogleFrom the idea of selling, preparing the property with all the required legislation, David Ball were with us every step of the way. We were notified of every viewing, cancellation, re-arrangement & feedback including advice on offers. From Sale Agreed through to exchange & completion we were were fully informed. The advice we were given, we consider to be above & beyond that of some national Agencies. Daniel has had some big shoes to fill, but with the help of Sheila & Staff, we’re sure they will continue to grow from strength to strength & we have no hesitation in recommending them.
Thank you very much for your 5 star review, we really appreciate your feedback. We are very lucky to have a great team behind us with lots of experience and knowledge. As we look to grow the business in this new decade and move forward, we appreciate the need to embrace social media and review sites and reply in a timely manner. We would like to take the opportunity to wish you all the best and thank you for loyal custom.
5/5
GoogleMarcus at Nansledan has been very helpful, patient and knowledgeable throughout the whole process. As first time buyers he has made us feel very looked after and helped us with every question big or small. We would like to say a huge thank you for helping us get such a wonderful home.PositiveProfessionalism
5/5
GooglePurchased a new property at Nansledan. Marcus was great to deal with and was always warm and friendly. While always at the end of the phone or email to answer questions or concerns.
Thank you so much for your 5 star review, apologies for not replying sooner. As we enter the new decade we are aware now more than ever the need for social engagement with our customers via the use of social media and review sites and it will now be company policy to reply to all past and current comments in a timely manner. We really appreciate your feedback and wish you all the best for 2020.
5/5
GoogleBought a property using David Ball Estate agency, dealt with Daniel. The whole experience was a pleasure from start to finish, we were kept well informed throughout. I would definitely use them again.
Thank you so much for your 5 star review, apologies for not replying sooner. As we look to organically grow the business into the new decade we are aware now more than ever the need for social engagement with our customers via the use of social media and review sites and it will now be company policy to reply to all past and current comments in a timely manner. We really appreciate your feedback and wish you all the best for 2020.
5/5
GoogleVery pleased with Marcus at Nansledan helping us find and move into our forever home. Marcus was very helpful and knowledgeable of the development and has been very helpful throughout.
Thank you Daniel for taking the time out to give us a 5 start review. May we take the opportunity to wish you all the very best in your new home and for 2020.
5/5
GoogleWe bought a new build at Nansledan Newquay through Marcus from David Ball. Marcus was extremely professional and helpful and looked after us from start to finish. Would highly recommend.
Thank you very much for taking the time out to leave a review. Feedback is very important to us especially as we enter the new decade. We hope that you are settling in to your new home and that you will be very happy there. We wish you all the very best for 2020.
5/5
GoogleOur purchase was was so straightforward thanks to Marcus's friendly and professional approach. 10/10. Would recommend him without hesitation.
5/5
GoogleWe purchased a CG FRY house at Nansledan through Marcus at David Ball. The service has been exceptional from initial viewing right through to completion. Nothing was too much trouble and Marcus was extremely helpful with all our queries, taking his time to talk us through each stage of the process. I would highly recommend to anyone.
5/5
GoogleFrom first contact through to completion Marcus was superb. Professional at all times, very knowledgeable and always happy to help. I am so grateful to Marcus for helping me find my perfect home.
5/5
GoogleWe had a great experience buying our first family home with Zac. The communication was brilliant and incredibly reassuring. Zac’s welcoming approach as well as his knowledge of the property made it an enjoyable and smooth experience for us both. Big thank you! Elliot & Chelsea
5/5
GoogleGreat team and very professional made the whole experience very relaxed and would recommend to everyone, Marcus was a pleasure to work with and a very nice and polite gentleman.
Thank you so much for your 5 star review, apologies for not replying sooner. As we enter the new decade we are aware now more than ever the need for social engagement with our customers via the use of social media and review sites and it will now be company policy to reply to all past and current comments in a timely manner. We really appreciate your feedback and wish you all the best for 2020.
5/5
GoogleBought a property through David Ball, dealt with Daniel who was great to deal with and always made an effort to answer any questions we had. Would highly recommend.
Thank you so much for your 5 star review, apologies for not replying sooner. As we look to organically grow the business into the new decade we are aware now more than ever the need for social engagement with our customers via the use of social media and review sites and it will now be company policy to reply to all past and current comments in a timely manner. We really appreciate your feedback and wish you all the best for 2020.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
David Ball Luxury's Newquay office has 195 reviews across two platforms: 185 on Google, 10 on Facebook.
David Ball Luxury Newquay is rated 4.5 out of 5 across all 195 reviews, and 4.5 out of 5 on Google from 185 reviews.
David Ball Luxury Newquay, 34 East Street, Newquay, TR7 1BH.
