Trusted Agent profile · NEWPORT

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Trigg & Co Newport reviews

4.8

★★★★★ Excellent

632 reviews across 2 platforms

Trigg House Monks Brook StCross Business Park, NEWPORT, PO30 5WB

Trigg & Co's office in NEWPORT, at Trigg House Monks Brook StCross Business Park, is rated 4.8 out of 5 across 632 reviews on two platforms, including 156 Google reviews rated 4.4.

Google logo

4.4 / 5

156

Reviews on Google

This office

Trustpilot logo

476

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the NEWPORT office, from every platform, shown as written. First names only.

5/5

Google

From the first contact the team from Trigg have been nothing but professional, hard working and friendly. Nothing is ever a problem, they respond well to calls and emails but most of all they care. I would and will always highly recommend Trigg. Thank you all.

Kate · 2 April 2025

Agent replied · 2 May 2025

Dear Kate Thank you for your kind words and for taking the time to share your experience! … More

5/5

Trustpilot

Professional team

Weve had a great experience letting our property with Trigg. Claire and her team especially were extremely helpful and efficient. Amazing experience.

Sheilah · 1 March 2024

Agent replied · 6 July 2023

Dear Sheila & Myles Thank you so much for your 5* review. I have shared your feedback with Claire & Kat. I am very pleased they delivered a great service. Kind regards Keith Trigg Managing Director

5/5

Trustpilot

Claire, Kat and Rebecca

Claire, Kat and Rebecca were wonderful and open in their conversations with me. They made the renting process very easy.

Lucy · 1 April 2024

Agent replied · 24 August 2024

Dear Lucy Thank you so much for your 5* review of our lettings team. We aim to provide excellent service and comments like this confirm we are doing a great job delivering what we promise. I will share this with Claire, Kat & Rebecca Kind regards Keith Trigg Managing Director

5/5

Trustpilot

Total dedication

Trigg & Co really deserves 5* for their professionalism and dedication. They kept me informed throughout the sales process. A special thanks to Rhys Burtenshaw who never failed to return my calls and is completely dedicated to his job Jim Squire

Jim · 28 July 2022

Agent replied · 6 July 2023

Dear Jim, Just a short note to thank you for posting a 5 star review and for highlighting the part played by Rhys. We know that communication is all important during what can be a lengthy transaction and I am pleased to see we met your expectations. Thank you again. Best regards Keith Trigg

5/5

Google

The staff are really good, great communication with quick responses, very helpful on all aspects of the process. Good positive energy throughout

Michael · 21 November 2025

Agent replied · 22 November 2025

Dear Michael Thank you so much for your kind words and 5* review! We’re delighted to hear that our staff provided great communication, quick responses, and helpful support throughout the process. It’s wonderful to know that the positive energy came through in your experience. We truly appreciate your feedback and look forward to assisting you again in the future! I will pass on your comments to the lettings team Kind regards Keith Trigg Managing Director

5/5

Trustpilot

Everybody at Trigg & Co have been…

Everybody at Trigg & Co have been excellent even though it was quite a traumatic sale and purchase, but I would specifically like to make a note of how good Simon has been throughout the whole experience. He has always been friendly and helpful whenever I have spoken to him. Many thanks to everyone.

Lyn · 24 July 2019

Agent replied · 6 July 2023

Dear Lyn,Thank you for your review and particularly for mentioning Simon's efforts along the way. I will make sure he sees your review.I do hope we will be able to be of help to you again at some point. If you ever require an updated valuation or any help with anything please just ask.Best regardsKeith Trigg

5/5

Trustpilot

Highly recommend

We can not prise Trigg enough we used a different letting agency for our first let and talk about stressful but with Trigg everything was so straight forward Julie has been amazing staying In touch and keeping us up to date. We would not use anyone else. We would very highly recommend

Nigel · 25 April 2020

Agent replied · 6 July 2023

Dear Nigel & Elizabeth,Just a short note to thank you for posting the great review of our lettings department and Julie Davies in particular. We know that it can be a stressful process and I am glad we managed to make it a well communicated move.Best regardsKeith Trigg

5/5

Trustpilot

Highly recommend

We can not prise Trigg enough we used a different letting agency for our first let and talk about stressful but with Trigg everything was so straight forward Julie has been amazing staying In touch and keeping us up to date. We would not use anyone else. We would very highly recommend

Nigel · 25 April 2020

Agent replied · 4 October 2026

Dear Nigel & Elizabeth, Just a short note to thank you for posting the great review of our lettings department and Julie Davies in particular. We know that it can be a stressful process and I am glad we managed to make it a well communicated move. Best regards Keith Trigg

5/5

Trustpilot

Truly professional company highly recommended

Trigg and Co are a fantastic island company who are dedicated to supporting island residents in regards to all property matters . We would like to Thank Paul for his excellent customer service skills and his professionalism throughout the sell of my partners house . Highly recommended to everyone .Thankyou from Martin & Jo

Jo · 29 March 2019

Agent replied · 6 July 2023

Dear Martin & Jo,Thank you for review and we really appreciated your recommendation and positive comments. I have made sure that Paul has seen your review.I do hope we will be able to be of assistance to you again at some future time. Our advice is always free and confidential and without obligation so feel free to get in touch if you ever have any property questions.Thanks again.Best regardsKeith Trigg

5/5

Trustpilot

Truly professional company highly recommended

Trigg and Co are a fantastic island company who are dedicated to supporting island residents in regards to all property matters . We would like to Thank Paul for his excellent customer service skills and his professionalism throughout the sell of my partners house . Highly recommended to everyone .Thankyou from Martin & Jo

Jo · 29 March 2019

Agent replied · 24 August 2024

Dear Martin & Jo,Thank you for review and we really appreciated your recommendation and positive comments. I have made sure that Paul has seen your review.I do hope we will be able to be of assistance to you again at some future time. Our advice is always free and confidential and without obligation so feel free to get in touch if you ever have any property questions.Thanks again.Best regardsKeith Trigg

5/5

Trustpilot

I would like to thank Triggs

I would like to thank Triggs for their help and support in selling my property. I have no hesitation in recommending Rhys and his team if you are buying or selling your property.

Tricia · 12 March 2023

Agent replied · 6 July 2023

Dear Tricia, Many thanks for your 5 star review and your recommendation! Very much appreciated by everyone here at Trigg & Co. If we can be of any help in the future on anything property related, please do get in touch. Thank you again. Best regards Keith Trigg

5/5

Trustpilot

Great service

All of the staff were courteous on every occasion I needed to get in contact, and requests were always actioned in a timely fashion. My purchase went smoothly thanks to the assistance I received from Trigg and it was lovely to meet Rhys when I went in for the keys on completion day, after he'd shown me round the property for my first viewing. The gift box I received with the keys was a lovely touch.

AndyB · 2 August 2023

Agent replied · 29 October 2023

Dear Andy, Thanks so much for your great 5 star review. We really appreciate you mentioning the service you received from Rhys and I hope we will have the chance to be of help to you again at some point in the future. Best regards, Keith Trigg

5/5

Google

Absolutely brilliant from start , help with everything kept in contact with us when I had problems I rang they helped, Would recommend …

Heidi · 8 October 2025

Agent replied · 7 June 2025

Dear Heidi Thank you so much for your kind words and your 5* review! We're thrilled to hear … More

5/5

Trustpilot

Brilliant company & staff.

After we had an unsuccessful experience with a previous estate agent "trying" to sell our house we moved our sale to Trigg. What a world of difference. Trigg basically just got on & done what was needed, marketed & sold our house! Good quality clients through the door. An excellent professional company. Nothing too much trouble for the staff. Extremly helpful beyond thier normal duties. Information feed fantastic. Any problems they endeavour to get resolved quickly. They always action what they say they are going to do. I cannot praise them enough. if you want to buy or sell your property my advice would be 100% to use Trigg, don't waste your time trying any other estate agent!

Catherine · 27 February 2023

Agent replied · 6 July 2023

Dear Catherine - wow - what a review! Thank you very much for taking the time to post. Really glad we got the job done for you and we look forward to being of assistance again at some point in the future. Best regards Keith Trigg

5/5

Trustpilot

Very professional, knowledgeable team

Very professional, knowledgeable team. What impressed us the most that no matter who you spoke to everyone was kept up to date and knew how the sale/purchase was progressing. Would recommend Trigg and Co, and wouldn't hesitate to use them for any future sales. Particular thanks to Rhys for his patience and supportive approach!

R · 16 September 2017

Agent replied · 6 July 2023

Thank you - and especially for your kind words about Rhys. I hope we can be of help to you again when you next move or have a property transaction.Best regardsKeith Trigg

5/5

Google

Rebecca, Claire and Kat did an amazing job! They came back quickly with answers to questions and made the whole process smooth and efficient. Thank you for all you’ve done 😊 …

Lara · 28 April 2026

5/5

Trustpilot

This was the first time I have rented a…

This was the first time I have rented a property and the service was quick and easy to understand. Danni was with us from the viewing to paper work and moving in today. We are so pleased with the house and how the process went. Thankyou to Danni and Trigg and Co.

Katie · 29 June 2018

Agent replied · 6 July 2023

Thank you for your review Katie - it is great for us to get positive feedback from one of our new tenants. I hope you are very happy in your new home.Best regardsKeith Trigg

5/5

Google

Superb experience with my 2 year letting on the Isle of Wight. The whole team were helpful and accommodating from start to finish. In 20 years of moving around the UK for work I’ve not dealt with better. Would highly recommend

Richard · 12 March 2025

Agent replied · 14 March 2026

Thanks so much, Richard! We're absolutely thrilled to hear you had such a superb experience with your letting on the Isle of Wight! 🌟 It means a lot to know that our team made the process smooth and accommodating for you. With 20 years of … More

5/5

Trustpilot

A very happy customer

Can not recommend the guys at Trigg&Co highly enough. Fantastic communication from start to finish, they made what should of been a stressful process an absolute breeze. Rhys, Simon and Mark were a pleasure to deal with throughout and we could not be any happier. Thank you.

Paul · 20 July 2020

Agent replied · 6 July 2023

Dear Paul, I was very pleased to read your review and to see that we got that crucial 'communication' bit right. The team in the office also appreciated you taking the time to mention their efforts. Obviously please remember that we reward any recommendations or referrals that you make to us under our 'Big Yellow Rewards' scheme . Thanks again. Best regards Keith Trigg

5/5

Trustpilot

Superb experience with my 2 year…

Superb experience with my 2 year letting on the Isle of Wight. The whole team were helpful and accommodating from start to finish. In 20 years of moving around the UK for work I’ve not dealt with better. Would highly recommend

Richard · 6 March 2025

Agent replied · 7 July 2025

Thanks so much, Richard! We're absolutely thrilled to hear you had such a superb experience with your letting on the Isle of Wight! 🌟 It means a lot to know that our team made the process smooth and accommodating for you. With 20 years of moving experience under your belt, that’s high praise, thank you! Wishing you all the best, and if you ever need us again, we’d love to help Kind regards Keith Trigg Managing Director

5/5

Google

Great service .we had 7/8 viewings in the first week of the house being active , with an excepted offer within 9 days . Think that speaks for itself!

Laura · 19 July 2025

Agent replied · 20 July 2025

Dear Laura Thank you so much for the fantastic 5-star review! We're thrilled to hear you … More

5/5

Trustpilot

Trigg and co

Trigg and co, easy to work with helpful and friendly. manager Rhys really attentive. the process was super quick. first time buyers, so made it easy to understand all the ins and outs without being patronising, which for me is a huge factor for us. many thanks Betsy and David

Mr · 21 August 2018

Agent replied · 6 July 2023

Dear Betsy & David,Thank you for taking the time to post a review which is much apprecaited by Rhys and his team here at Trigg & Co. I hope you will be very happy in your new home.Best regardsKeith Trigg

5/5

Google

Phenomenal service from start to finish. 4 viewings and an offer within a month of listing. Care and support given all the way through to completion. Highly recommend for a professionalism and consistency.

Alison · 22 May 2025

Agent replied · 23 May 2025

Dear Alison Thank you so much for your wonderful review! We’re thrilled to hear you had such … More

5/5

Trustpilot

SOLD IN 12 DAYS

The selling process was very professional, our property was priced realistically and sold (STC) in 12 days.A very knowledgeable team resulted in excellent marketing & a coordinated sales process.Thank you to Phil & Ryhs for their hard work & coordinating the process / communications with all concerned.Would highly recommend !!

Derek · 17 September 2017

Agent replied · 6 July 2023

Thank you - Rhys and Phil were delighted that you were pleased with their efforts.We look forward to being of service to you again in the future.Best regardsKeith Trigg

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