Every review we hold for the NEWPORT office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTrigg have provided an excellent service. I cannot praise them enough! The team are welcoming and friendly, they are always there ready to support you with the whole selling/buying process.
The pictures of my home were beautiful and the information written carefully and knowledgeably. They acted quickly and efficiently for me but never made me feel rushed.
I called them so many times with queries about what things meant or how to approach an issue and they always took the time to thoroughly support me and help me to understand the processes.
Their extensive local knowledge made a huge difference, not just to the selling of my home but also to how they could interact with the other agencies involved.
Rhys was particularly fantastic, he was so patient and gave me so much confidence throughout the process. I highly recommend Trigg to anyone looking to sell their home.
Emma · 20 August 2026
Agent replied · 21 August 2026
Dear Emma
Thank you so much for your wonderful 5-star review!
We’re absolutely delighted to hear how pleased you were with the service you received from the whole Trigghomes team. We know that selling a home can feel like a big and sometimes complicated process, so it means a great deal to know that you felt supported, informed and confident every step of the way.
We’re especially pleased that you loved the photography and property marketing, and that our local knowledge and experience helped make such a difference throughout the sale.
Rhys will be thrilled to hear your kind words. His patience, knowledge and commitment to helping clients are exactly what we strive for at Trigghomes.
Thank you again for choosing Trigghomes and for recommending us. It was a real pleasure to help you, and we wish you all the very best for the future!
Kind regards
Keith Trigg
Managing Director
★★★★★ 5/5
TrustpilotTrigg Review
We recently completed on the sale of our property with Trigg. Our property was put on the market June 25, with us accepting an offer in March 26. The agents certainly worked for their money with countless amounts of viewings. Simon, Mark and Rhys were so responsive, polite and genuine. With a mention also to Laura, who is a really kind and helpful lady who took us to the second viewing of our now new home. If selling again I would not hesitate to use them again and will recommend Trigg to friends and family looking to sell. Something that really stood out to me with Trigg is how responsive they are. Not once did I phone the office and wasn’t immediately able to get through to someone at the end of the phone ready to help. Something you find rarely with an estate agent. I was also happy to be able to purchase through Trigg, finding our forever home and it was nice to be able to give them the custom with this. Thank you again team Trigg.
Charlie & Jordan
Charlie · 28 July 2026
Agent replied · 29 July 2026
Dear Charlie
Thank you so much for taking the time to share such a wonderful 5-star review. It has been a pleasure helping you through both the sale of your property and the exciting purchase of your new home.
We are delighted to hear that Simon, Mark, Rhys and Laura provided the responsive, professional and personal service that we pride ourselves on. Selling a property can be a lengthy and sometimes challenging process, so we really appreciate your recognition of the team’s hard work, commitment and the number of viewings carried out to achieve the right result.
Providing excellent communication and always being available when our clients need us is something that is extremely important to our whole team, so it is fantastic to hear that this stood out during your experience with Trigghomes. We believe that having someone at the end of the phone, ready to help and provide updates, makes a real difference.
We are also thrilled that we were able to be part of your journey in finding your forever home, and it means a great deal that you chose Trigghomes for both your sale and purchase.
Thank you again for your kind words, recommendation and support.
We wish you many happy years in your new home and would be delighted to help you, your friends or family again in the future.
Kind regards
Keith Trigg
Managing Director
★★★★★ 5/5
GoogleI cannot thank triggeshomes enough for everything they have done for me. As an 18-year-old single mum, finding a suitable home felt incredibly overwhelming, and I was worried I wouldn’t be able to secure a property. The team at triggeshomes went above and beyond to help me every step of the way.
Their hard work, dedication, and support have given me an amazing opportunity that I will always be grateful for. They worked tirelessly to help me secure a home when I was in a difficult situation and desperately needed somewhere stable and secure for myself and my 1 year old . Throughout the entire process, they were professional, compassionate, reassuring, and genuinely invested in helping me.
I would highly recommend Triggeshomes to anyone looking for a property. Their service has been outstanding from start to finish, and they have treated me with kindness and understanding throughout. They have changed my life for the better by helping me secure a home for me and my little girl, I cannot thank them enough.
Ellie-marie · 16 July 2026
Agent replied · 6 July 2026
Dear Ellie
Thank you so much for your incredibly kind words and for taking the time to share your experience. It truly means the world to our team.
We're so pleased we were able to support you during such an important time in your life. Finding a safe and secure home is something everyone deserves, and we're honoured to have been part of your journey.
Your determination has been inspiring, and we're delighted that you and your little girl now have a place to call home.
Thank you for trusting TriggesHomes and for recommending us to others. We wish you both every happiness in your new home and all the very best for the future. If you ever need any assistance, we're always here to help.
I shall pass on your fantastic feedback to the team
Kind regards
Keith Trigg
Managing Director
★★★★★ 5/5
GoogleWe honestly can’t thank Trigg enough for everything they did to help sell our late mum’s house, they made the whole process so much easier than we expected.
The house sold just two days after going on the market, which was amazing. Rhys and Mark kept us updated the whole way through and was easy to contact if we had questions.
We really can’t speak highly enough of Trigg ( Rhys and Mark) and wouldn’t hesitate to recommend them to anyone.
Pete · 8 March 2026
Agent replied · 27 February 2026
Dear Pete
Thank you so much for your kind words and for trusting Trigghomes during what we know was a very emotional time. We’re truly sorry for your loss, and it means a great deal to know we could help make the process a little easier for you.
We’re delighted to hear the result exceeded expectations and that the communication and support from Rhys and Mark made a positive difference throughout the journey. Your recommendation means a lot to our whole team.
Wishing you and your family all the very best, and please don’t hesitate to reach out if we can ever assist in the future.
I will pass on your feedback to the sales team
Kind regards
Keith Trigg
Managing Director
★★★★★ 5/5
TrustpilotA great experience from start to…
A great experience from start to finish. I bought a house from Trigghomes at the end of April 2026. I mostly communicated with Simon and found him and his colleagues very friendly and professional. Simon went above and beyond to ensure the sale went smoothly. Trigghomes always returned my calls and emails. I would highly recommend them.
Rebecca · 28 July 2026
Agent replied · 29 July 2026
Dear Rebecca
Thank you so much for your wonderful 5-star review. We’re delighted to hear that you had such a positive experience purchasing your new home through Trigghomes.
Simon and the team will be thrilled to receive your kind words. We pride ourselves on being approachable, professional, and keeping our clients updated throughout the process, so it’s fantastic to hear that our communication and support helped make your purchase as smooth as possible.
Buying a property can be a busy and sometimes stressful time, and we always aim to go the extra mile to ensure everything progresses as smoothly as possible.
We really appreciate your recommendation and wish you every happiness in your new home.
Thank you again for choosing Trigghomes.
Kind regards
Keith Trigg
Managing Director
★★★★★ 3/5
TrustpilotSupposed to give electric safety…
Supposed to give electric safety certificate but they were unwilling to help. Mark was very rude and dismissive everytime I called. Basically once purchase goes through they don’t care they got their money thats all they care about. Even at the beginning when we was questioning the title of the property they were dismissive about our concerns about it being labelled freehold but it still having a leasehold title. Basically we asked why it wasn’t merged if owner owns both they said who cares. The sale went smoothly just the above concerns were obviously an issue.
Sharfa · 7 January 2026
Agent replied · 8 January 2026
Dear Sharfa,
I am sorry to hear that you felt a member of our team was, in any way, dismissive in responding to your enquiries regarding the property you purchased. Please accept our apologies for any frustration this may have caused.
To help address your concerns, I can confirm that following completion of the sale, we did contact the seller on your behalf to request the electrical safety report.
Unfortunately, this document has not yet been provided, and while we have followed up, we are unable to compel the seller to supply it.
With regard to the property tenure, while the property was leasehold at the time of purchase, the same party also owned the freehold. As part of the transaction, the seller transferred the freehold to you, which rendered the initial leasehold position obsolete.
I am sorry if you feel our responses fell short of your expectations. Please be assured that we have made every reasonable effort, where possible, to obtain the documentation you requested following completion.
Kind regards,
Keith Trigg
Managing Director
★★★★★ 5/5
TrustpilotVery professional, would go nowhere else!
Very professional, lovely people to deal with particularly Rebecca who dealt with my property. I was kept in the picture all the time and communication was excellent. Rebecca moved extremely quickly and I managed to have the tenants in the property within 2 weeks of the advert going live. I cannot recommend this company highly enough. I would recommend that you go no where else if you are looking to let or rent!
Adrian · 19 January 2026
Agent replied · 22 January 2026
Dear Adrian
Thank you so much for taking the time to leave such a fantastic 5 star review
We’re delighted to hear about your positive experience and that you found our service professional from start to finish. A special thank you for your kind words about Rebecca, she’ll be thrilled to know her hard work, communication, and efficiency made such a difference and helped secure tenants so quickly.
Keeping our clients fully informed and achieving great results in a timely manner is always our priority, so it’s wonderful to know this came across.
We truly appreciate your recommendation and support, and we look forward to continue working with you in the future.
Kind regards
Keith Trigg
Managing Director
★★★★★ 5/5
TrustpilotExcellent service
After trying to sell my house with a couple of other estate agents, I went with Trigg who sold my property within 2 months. Simon, Mark and the team were always helpful and informative. If I ever sell again (hope not) I'd go back to Trigg without hesitation.
Claire · 1 July 2026
Agent replied · 6 July 2026
Thank you so much, Claire, for your wonderful review!
We're delighted we could help achieve a successful sale for you after your previous experiences, and we're so pleased Simon, Mark and the rest of the team were able to keep you informed and supported throughout the process.
It was a pleasure helping you sell your home, and your kind words mean a great deal to all of us. We hope you're happily settled into your next chapter, and while we also hope you won't need to move again anytime soon, we'll be here with a warm welcome whenever you do.
Thank you again for choosing Trigghomes and for recommending us!
Kind regards
Keith Trigg
Managing Director
★★★★★ 5/5
GoogleRebecca at Trigghomes was wonderful to work with. We had a bit of a complicated case, and she helped us through many hurdles over a period of a few weeks. She was kind, helpful, and very pleasant to work with.
Bennett · 24 July 2026
Agent replied · 27 July 2026
Dear Lee
Thank you so much for your fantastic 5-star review! We're delighted to hear that Rebecca provided such excellent support throughout what was a more complex process.
She is dedicated to helping our clients every step of the way, and it's wonderful to know her kindness, patience and professionalism made such a positive difference. We'll be sure to pass on your lovely comments to Rebecca. Thank you for choosing Trigghomes, and we wish you all the very best in your new home!
Kind regards
Keith Trigg
Managing Director
★★★★★ 5/5
GoogleI have met or been in communications with the Lettings team at Trigg. Best experience ever! All three key members of the team, Claire, Kat and Rebecca are all personable, professional and go beyond to help and advise. They know everything about letting ..great knowledge and up to speed with all the new renting rules and regulations. They inspire trust and confidence. I cannot praise them highly enough. A big thank you for your invaluable help and guidance
Vanessa · 15 September 2026
Agent replied · 19 September 2026
Dear Vanessa
Thank you so much for your fantastic 5-star review and for taking the time to share such wonderful feedback!
It’s brilliant to hear that your experience with our Lettings team has been the best ever. Claire, Kat and Rebecca will be absolutely delighted to hear your kind words. They take great pride in providing a professional, friendly and knowledgeable service, and keeping fully up to date with the ever-changing rules and regulations within the lettings industry.
Building trust and confidence with our clients is incredibly important to us, so your comments mean a great deal to the whole team. We really appreciate your recommendation and look forward to continuing to provide you with the same high level of service.
Thank you again from everyone at Trigghomes
Kind regards
Keith Trigg
Managing Director
★★★★★ 5/5
GoogleWe used Trigg to purchase the house that came with the garden of my dreams!
If ever we do consider moving in the future, we will be using Trigg. Their drive to complete the sale was second to none. Their communications were clear and their knowledge of who was or wasn't doing their role efficiently was fantastic & I wish I had used them for the sale of our property. Thank you to the whole team for the continued drive and dedication.
Twixy · 11 August 2026
Agent replied · 12 August 2026
Dear Charlotte
Thank you so much for such a fantastic review! We’re absolutely delighted that we could help you find your dream home, and that it came with the garden of your dreams too!
It’s wonderful to hear that you appreciated our communication, knowledge and determination to keep everything moving through to completion. Our whole team takes great pride in going the extra mile, so your kind words mean a great deal to us.
We’d love to help you again if you ever decide to move in the future. Thank you once again for choosing Trigg and for your lovely feedback!
Kind regards
Keith Trigg
Managing Director
★★★★★ 5/5
TrustpilotI couldn’t fault the experience we had…
I couldn’t fault the experience we had with Trigg, everyone was so helpful! It was a challenge trying to find a rented house that was suitable for us and our price range. Rebecca called us when a house which fitted our needs became available, we viewed the property that same afternoon and a few hours later our application was accepted! 3 weeks later we were all moved into our new home. The process was so easy, can’t fault the staff and the service we received!
Chloe · 28 July 2026
Agent replied · 29 July 2026
Dear Chloe
Thank you so much for your fantastic 5-star review. We’re delighted to hear about your experience with Trigghomes and that Rebecca was able to help you find a home that matched your needs and budget.
We understand how challenging it can be to find the right rental property, so it’s wonderful to know that our team could make the process feel straightforward and stress-free.
We’re especially pleased that everything moved so quickly, from your viewing to having your application accepted and settling into your new home just a few weeks later.
Rebecca and the whole team will be thrilled to hear your kind words. Thank you for choosing Trigghomes, and we wish you many happy years in your new home!
Kind regards
Keith Trigg
Managing Director
★★★★★ 5/5
GoogleReally grateful to have secured our home through Trigghomes, they ready deliver homes to clients! Everything was completed in good time and all parties were satisfied.
Chioma · 3 August 2026
Agent replied · 4 August 2026
Dear Chioma
Thank you so much for your wonderful 5-star review!
We're delighted we could help you secure your new home. Knowing that everything was completed smoothly, on time, and that everyone involved was happy with the outcome is exactly what we strive for. It was a pleasure assisting you throughout the process, and we truly appreciate your kind words.
We wish you many happy years in your new home, and if we can help with anything in the future, we're always here for you!
Kind regards
Keith Trigg
Managing Director
★★★★★ 5/5
GoogleJust can't thank Rhys and the team enough for a quick easy sale, the team kept us updated though the whole process ensuring the best price and realistic.
Chris and Kate Lucas
Chris · 20 June 2026
Agent replied · 21 June 2026
Dear Chris
Thank you so much for your kind words! It was an absolute pleasure helping you with your sale. Rhys and the whole team are delighted to hear that you found the process quick and easy.
Keeping our clients informed every step of the way and ensuring realistic expectations while achieving the best possible price is always our goal.
We really appreciate your trust in us and wish you all the very best in your new home.
Kind regards
Keith Trigg
Managing Director
★★★★★ 5/5
TrustpilotImpressive
We were with two other estate agents who didn't even get us a viewing! We jumped over to Trigghomes and so glad we did. They found us a buyer within a week , unfortunately our buyer changed their mind. Straight away they rang us with lots of viewings even a viewing a couple of days before Christmas. They have found us a buyer. They are also so enthusiastic, passionate , friendly and warm. Selling your house (despite us being experienced in this) can feel quite scary and lonely but they are right by our sides to see it through. This is one of many things that separates them from other Agents that they care and will help you along the way. They are all excellent. We've dealt with Rhys , Simon, Mark and Debbie. All of them have been extremely impressive. We've still got a way to go with our sale and purchase but feel more confident with these guys by our side.
Allie · 17 March 2025
Agent replied · 7 July 2025
Dear Allie
Thank you so much for your wonderful review! We’re absolutely thrilled that you made the switch to Trigg Homes and that we could help you find a buyer so quickly. We know how stressful the process can be, and we’re so happy to hear that our team, Rhys, Simon, Mark, and Debbie, have been able to support you every step of the way.
Your kind words about our enthusiasm and passion truly mean the world to us. We believe selling a home should never feel lonely, and we’re here to make sure you feel confident and cared for throughout the journey. We’re keeping everything crossed for a smooth sale and purchase for you, and we’ll be right by your side until the keys are in your hands!
Thank you again for trusting us, it’s been a pleasure working with you!
I will pass on your comments to the sales team.
Kind regards
Keith Trigg
Managing Director
★★★★★ 5/5
GoogleGreat service from the Lettings team at Trigghomes. Process was quick and efficient. The application was easy to follow online and upload documents. Kat and Clare were both friendly, helpful and knowledgeable. All in all a great experience.
Angie · 29 March 2026
Agent replied · 30 March 2026
Dear Angie
Thank you so much for your kind feedback! We're delighted to hear that you had a smooth and efficient experience with our Lettings team. It's great to know that the online application process was easy to follow and that uploading your documents was straightforward.
Clare our lettings director will be especially pleased to hear your kind words, they always strive to provide friendly, helpful, and knowledgeable support.
We truly appreciate you taking the time to share your experience, and we're so glad we could make the process a positive one for you. If there's ever anything more we can assist you with, please don’t hesitate to get in touch!
Kind regards
Keith Trigg
Managing Director
★★★★★ 5/5
GoogleI have worked with Alec Peduto and his team in Sales and Lettings for nearly 20 years. They have managed and sold properties for me including my own residential properties. …
Gareth · 19 May 2026
Agent replied · 19 July 2026
Thank you for your continued support and for taking the time to leave such a thoughtful review. Your trust in us over the past 20 years means a great deal, and we're grateful to have been able to assist with both your sales and lettings … More
★★★★★ 3/5
GoogleSupposed to give electric safety certificate but they were unwilling to help. Mark was very rude and dismissive everytime I called. Basically once purchase goes through they don’t care they got their money thats all they care about. Even at …
Tamas · 7 February 2026
Agent replied · 7 January 2026
Dear Tamas,
I am sorry to hear that you felt a member of our team was, in any way, … More
★★★★★ 5/5
GoogleJust want to say a massive thank you to the lettings team. Especially to kat, Claire and Rebecca for pulling out all the stops to getting us in to our new home.
I can’t thank these wonderful ladies enough for what they managed to sort out for me and my family in such a short space of time.
I would recommend you ladies to anyone.
10/10 service from start to finish
Daz · 19 June 2026
Agent replied · 9 June 2026
Dear Daz
Thank you so much for your amazing 5-star review!
We're absolutely delighted to hear that Claire, Kat and Rebecca were able to help you and your family secure your new home. We'll be sure to pass on your kind words to them, they will be thrilled to know they made such a positive difference during what can be a very important and sometimes stressful time.
Providing a smooth, supportive, and efficient service is always our goal, so it's wonderful to hear that you felt looked after from start to finish.
Thank you for your recommendation and for trusting us to help with your move. We wish you and your family many happy years in your new home!
Kind regards
Keith Trigg
Managing Director
★★★★★ 5/5
TrustpilotWe had Kat deal with all our needs and…
We had Kat deal with all our needs and we really could not fault her and couldn’t be more grateful and pleased with how well the communication was. She was incredible with any and all queries we had and swiftly solved any issues we had or pointed us in the best direction of how to sort any problems. The whole process of Moving into our property was such a lovely experience and Kat went above and beyond for us.
Kelsey · 14 November 2024
Agent replied · 23 December 2024
Thank you so much for your glowing review! We’re thrilled to hear that Kat provided such exceptional service and made your moving experience so smooth and enjoyable. YYour kind words about her communication, problem-solving, and dedication truly mean a lot to us. We’re so glad she could make the process stress-free and go above and beyond to ensure everything was perfect for you. Wishing you all the best in your new home, and if you ever need anything in the future, don’t hesitate to reach out!Kind regardsKeith TriggManaging Director
★★★★★ 5/5
TrustpilotWe had Kat deal with all our needs and…
We had Kat deal with all our needs and we really could not fault her and couldn’t be more grateful and pleased with how well the communication was. She was incredible with any and all queries we had and swiftly solved any issues we had or pointed us in the best direction of how to sort any problems.
The whole process of Moving into our property was such a lovely experience and Kat went above and beyond for us.
Kelsey · 14 November 2024
Agent replied · 11 May 2026
Thank you so much for your glowing review! We’re thrilled to hear that Kat provided such exceptional service and made your moving experience so smooth and enjoyable. Y
Your kind words about her communication, problem-solving, and dedication truly mean a lot to us. We’re so glad she could make the process stress-free and go above and beyond to ensure everything was perfect for you.
Wishing you all the best in your new home, and if you ever need anything in the future, don’t hesitate to reach out!
Kind regards
Keith Trigg
Managing Director
★★★★★ 5/5
TrustpilotAbsolutely excellent company!
If you are looking for a highly professional and trustworthy estate agents who will really work hard to ensure you have the smoothest possible sale then look no further than this wonderful company!
I mainly dealt with Mark and Simon who were both absolutely amazing! They went above and beyond for me with my flat purchase and were forever chasing up enquiries for me and moving things along as fast as they could. They made everything really clear and easy for me and made me feel comfortable and reassured throughout the whole process! This company is made up of really lovely people who are all brilliant at their jobs and I would highly recommend them!
Thank you so so much Trigghomes for everything! I massively appreciate how brilliant you’ve been 😊
Sophie Rankin
Sophie · 21 October 2024
Agent replied · 23 December 2024
Dear Sophie
Thank you for your amazing 5* review of the sales team and in particular Simon & Mark. We aim to provide the best moving experience on the island and I am glad that both Simon & Mark delivered this for you. We are a family-run business and these reviews mean a lot to us when clients are moving home.
I will pass on your comments to the team which I am sure they will be delighted with.
Thank you once again
Kind regards
Keith Trigg
Managing Director
★★★★★ 5/5
GoogleWe were renting with Trigg for around 11 years up until recently when we purchased our own house.
We have nothing but good things to say about our experience & felt supported throughout that time.
Everytime there was an issue the letting team were always there & dealt with them efficiently.
We would recommend Trigg to others without a doubt.
Stacy · 11 August 2026
Agent replied · 12 August 2026
Dear Stacy
Thank you so much for your wonderful 5-star review!
After 11 years of renting with Trigg, it means a great deal to us to hear such positive feedback about your experience. We’re delighted that you always felt supported and that our lettings team were there to deal with any issues quickly and efficiently.
Most importantly, congratulations on purchasing your own home! It’s fantastic to know that we were able to be part of your journey over the years.
Thank you for choosing Trigg and for recommending us so highly. We wish you many happy years in your new home!
Kind regards
Keith Trigg
Managing Director
★★★★★ 5/5
GoogleTrigg were amazing, Sold my house in 4 weeks. Rhys is super knowledgeable, professional and you relax knowing someone knows there stuff. Simon equally accommodating and communitive. Highly recommend using Trigg as your estate agent.
Betsy · 2 February 2026
Agent replied · 2 February 2026
Dear Betsy
Thank you so much for your kind words and 5 star recommendation. We’re delighted … More
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