Trigg & Co Newport reviews

Dear Kat Thank you so much for your kind words, recommendations and 5* review. We’re delighted to hear that you had such a positive experience with our lettings team and that you’re now happily settled into your new home. It was a pleasure to support you throughout the process, and we truly appreciate your trust in us and your continued recommendations. Wishing you many happy years in your new home, and please don’t hesitate to get in touch if we can help with anything in the future. I will pass on your comments to the lettings team. Kind regards Keith Trigg Managing Director

Dear Guy Thank you so much for your wonderful review. We’re delighted to hear that you found our service friendly, efficient, and supportive throughout your sale. Our team takes great pride in providing clear communication and seamless coordination between all parties, so it’s especially rewarding to know this made a positive difference to your experience. It was a pleasure working with you, and we’re thrilled we could help bring your sale to a successful conclusion. Your recommendation means a great deal to us. Wishing you all the very best for the future. Keith Trigg Managing Director

Dear Emma, Thank you for such an outstanding review - wow, we were absolutely delighted to read it. You have highlighted a whole host of our unique marketing points of which undoubtedly the most important is our team of great staff. Thank you for particularly mentioning Rhys who started the process off with his initial marketing advice and then leading the sales team throughout your sale. Thank you again! Best regards Keith Trigg

Dear Susan Thank you for your super review - so glad to hear that we 'shone out' and did a good job from beginning to end. We do think Yellow is a happy colour too! Especially nice of you to give a shout out for our team members which they really appreciate. I hope we will have the chance to be of assistance again in the future. In the meantime, thank you again for the review. Best regards, Keith Trigg

Hi Matt Thank you so much for your wonderful review! We're thrilled to hear that your experience with Trigg was flawless from start to finish. Rebecca and the team take great pride in providing exceptional service, and it's fantastic to know she went above and beyond to ensure a smooth transition for you. Wishing you all the best in your new home! If you ever need anything in the future, we’re always here to help. Kind regards Keith Trigg Managing Director

Dear Hannah Thank you so much for your 5* review and wonderful feedback! We’re absolutely delighted to hear that you and your family found a home you love. It was a pleasure assisting you throughout your move from Yorkshire, and we’re thrilled that our team could make the process smooth and enjoyable. Wishing you all the best as you settle in and create many happy memories in your new home! I will pass your comments onto the lettings team Kind regards Keith Trigg Managing Director

Dear Kirsty Thank you so much for your fantastic 5-star review! We’re delighted to hear you were so pleased with the service and that we were able to help you achieve a fair price for your home. It was a pleasure supporting you through the paperwork and the whole process. I will pass your kind words on to the team, thank you again for choosing Trigghomes! Kind regards Keith Trigg Managing Director

Dear Siobhan Thank you so much for your kind words! It was a pleasure to work with you, and we’re delighted to hear that you had such a positive experience with our team. We pride ourselves on being responsive, proactive, and using our local expertise to achieve the best results for our clients. We’re thrilled that we could help you successfully sell your home and truly appreciate your trust in choosing us. Wishing you all the very best for the future, and please don’t hesitate to get in touch if we can be of any further assistance! I will pass on your comments to the team Kind regards Keith Trigg Managing Director

Dear Claire Thank you so much for your wonderful feedback! … More

Dear Lionel, Thank you for your review and I am glad to see that the team worked with you to get the transaction across the finishing line. We know the importance of good communication when a sale takes a little longer than we would all like, and we thank you for your very clear recommendation. That's how our business grows and we appreciate you posting. Best regards, Keith Trigg

Dear Heidi, Many thanks for your great review - we were delighted to get this all through for you in 5 weeks which is a very good result in the current very busy market. Thank you for choosing Trigg & Co and we would be delighted if you are able to recommend us. We do reward those clients who refer their friends and family to us. You will find the form on our website. Best regards Keith Trigg

Dear Anna Thank you so much for your fantastic 5-star review! We’re delighted to hear that you found the team attentive, helpful and supportive from beginning to end. Providing great customer service is at the heart of everything we do, so your kind words mean a lot to us. Thank you for choosing Trigghomes and for your wonderful recommendation. We really appreciate your support! Kind regards Keith Trigg Managing Director

Dear Yvette Thank you so much for your fantastic 5-star review! We really appreciate you taking the time to share your experience. We're delighted to hear that you had such a positive experience with our team, and your kind words about Rebecca will mean a great deal to her. She is passionate about providing the highest level of customer service, so it's wonderful to know her support and attention made such a difference throughout your journey. Thank you again for your recommendation and your 10/10 rating. It was a pleasure helping you, and we wish you all the very best. If we can ever assist you again in the future, we'll be here to help. Kind regards Keith Trigg Managing Director

Dear Tam Thank you so much for taking the time to share your experience! We’re delighted to hear that you found the property in excellent condition and that our team was able to assist you quickly whenever needed. It’s wonderful to know the letting and handover process felt smooth and straightforward for you. We’ll be sure to pass on your kind words to the team, they’ll really appreciate it. Wishing you all the best for the future, and thank you again for recommending us and giving us a 5* Kind regards Keith Trigg Managing Director

Dear Anne-Marie Thanks so much for your wonderful 5-star review! We're delighted to hear that you found our team polite, professional and always happy to help. Providing excellent customer service is at the heart of everything we do, so it's fantastic to know you had such a positive experience. Thank you for your recommendation and for putting your trust in Trigg Homes. We look forward to helping you again in the future! I will pass this onto the team Kind regards Keith Trigg Managing Director

Dear Tony Thank you so much for your lovely 5-star review! We’re delighted to hear that you found our team helpful and friendly, and that we made the whole process feel easy and straightforward. It was a pleasure helping you, and we really appreciate your kind words and recommendation! Kind regards Keith Trigg Managing Director

Dear Tina, I was sorry to read your review and as you know, my co-Director who has not been involved in your dealings with us made contact with you by email as soon as you posted it, in order to investigate exactly what happened. We do try to respond to all reviews be they favourable or otherwise. Two other prospective buyers were already booked in to see the property before you contacted us, on a day and time you could not make a viewing yourself due to work commitments. The member of staff you dealt with tells me that you were told this, but you have the opposite recollection. Nevertheless, you could not attend on that day regardless of who else was already booked in and your own viewing was arranged for later in the week when you were free and we could accompany you. One of those prospective buyers made an offer immediately after viewing and the vendor accepted it and took the property off the market. They are the key facts of the matter. The vendor had no reason to wait until you viewed before accepting an offer from someone else who had previously enquired and who viewed before you were able to attend. As we have said in our private correspondence, you will appreciate that the vendor of a property is our client rather than the prospective buyer and we take the vendors instructions regarding offers, viewings and marketing. I can appreciate that it was disappointing to see the property taken off the market before you had the chance to view it, but the vendors accepted the offer made in the interim. It was unfortunate you could not for work commitment reasons view earlier when the other parties were already booked in and accordingly I have to conclude that on this occasion, I don’t think we did anything wrong. When we are in the wrong we hold our hands up and try to do better next time. I believe you are still looking for a property and I hope we can help you find something suitable and re-establish your confidence in us. My co-Director has already made that offer to you in private correspondence. If the current offer falls through we will of course tell you. Whilst no-one in business likes to read unfavourable reviews, we do take all feedback seriously and for that reason I thank you for posting. I hope for anyone reading it they now have the complete picture from both of us. Best regards Keith Trigg

Dear Rose Thank you so much for your wonderful 5-star review! We're delighted to hear that you found our team professional, helpful, and always available when you needed us. Providing clear communication and making the sales process as smooth and stress-free as possible is exactly what we strive for, so it's fantastic to know we achieved that for you. Thank you for choosing Trigghomes. It was a pleasure helping you with your sale, and we wish you all the very best for the future! Kind regards Keith Trigg Managing Director

Dear Mr Hodgson & Miss Storey,Thank you so much for your super review! The team at Trigg & Co were delighted to read it and I am glad we met your expectations.If we can be of any help with 'property matters' at any time please do not hesitate to give us a call. We look forward to being of service again in the future.Best regards,Keith Trigg

Dear Sue, Many thanks for your very positive review and thank you for trusting us to deal with the sale of your late mother's home. I appreciate you mentioning Mark and Simon for their contribution to the progress of the sale. Thank you again for your instruction. Best regards, Keith Trigg

Dear Mrs Farnham,I have just noticed that with all the Christmas spirit I haven't replied to thank you for your review. My sincere apologies - I obviously enjoyed Xmas and New Year a little too much!Thank you for posting such a nice review and for mentioning Paul Harrop in particular.I do hope we will have the chance to be of service to you again, and if at any time we can be of help please do get in touch.Apologies again for my late response.Best regardsKeith Trigg

Dear James Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a positive experience with Trigg. Our team is dedicated to providing honest, supportive, and professional service, so it’s wonderful to know that we could make a difference for you, especially in a situation outside your usual comfort zone. We truly appreciate your recommendation and your trust in us. If you ever need anything in the future, we’re always here to help. Wishing you all the best, and thank you again for your lovely feedback! I will pass on your feedback to the team Kind regards Keith Trigg Managing Director

Dear Angela,Many thanks for such a great review. The team were really pleased to read it.I have made sure that Rhys has seen the very nice compliment which you mentioned in your review, and we all look forward to helping you next time you are ready to move or need some property advice.Best regards,Keith Trigg