Every review we hold for the NEWPORT office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFirst class service!
From day one the staff at Trigg & Co have been friendly, supportive and thoroughly professional. Their friendly style eased me through what would have been a very stressful time, explaining everything as we went along. Any questions I had were answered, and when I left messages my calls were always returned within an excellent timeframe. Thanks to Trigg & Co and their dedicated staff I have enjoyed the whole process!
Many thanks to them all!!
I will be recommending them to anyone of my friends or colleagues looking for a 'great' Estate Agency.
Ian · 30 March 2016
★★★★★ 5/5
TrustpilotGo that extra mile, customer first.
Trigg and co have helped make this move a lot easier, with excellent customer service. Keep you updated at all times and go above and beyond to ensure you get the best service possible.
House sold within the first week of putting on the market and moving into our new property with in 12 weeks couldn't have asked for more.
Offices in an excellent location with ample parking.
If you want to sell your property quickly and still with a high level service then using Trigg is a no brainer!! And you even get a welcome present!
Thanks in particular to Keith, Phil and Reece.
Mr · 26 March 2016
★★★★★ 5/5
GoogleBrilliant service very efficient dealing with both buying and selling
Lisa · 17 March 2024
Agent replied · 28 November 2023
Dear Lisa
Thank you for your 5* review. We were delighted to assist you in the selling and … More
★★★★★ 5/5
TrustpilotI can't praise Trigg & Co enough for…
I can't praise Trigg & Co highly enough for their incredible professional service. Every staff member was polite and efficient as well as patient. Nothing was too much trouble and they delivered what they promised-a sale! I highly recommend Trigg to all my friends.
Mr · 1 October 2019
Agent replied · 6 July 2023
Dear Mr Wintersgill and Mrs HughesThank you for such a great review which I was delighted to read. The team here were also grateful for your time in posting.I hope we will be able to be of assistance at some point in the future and if you do recommend us, make sure you do this via our website where we operate a rewards scheme for our clients. Or just give us a call if that's easier!Best regardsKeith Trigg
★★★★★ 5/5
Trustpilotgreat team and company
Trigg staff have been truly amazing in the purchase of our new home on the island. It took a lot longer than anticipated and they were helpful and supportive throughout along with constant updates to keep us in the loop. On completion collecting our long awaited keys we were given a wonderful and thoughtful welcome pack. full of all the things you need and hadn't thought of. Thank you to all the staff at Trigg they were all amazing and kind.
Jaimie · 21 March 2016
★★★★★ 5/5
TrustpilotA quick, efficient and well managed sale of our house.
Trigg & Co have a very professional and focused team. Their assessment of our home was optimistic but their confidence was high. The process of dealing with the team over the 6 week period was easy. The quality of the photographs was excellent and portrayed our home well, the brochure well designed and the website presence of an accurate and high quality. The e-profile to enable us to find accurate and up to date information with regard to the sale was a great help.
Trigg & Co offer a good service and are highly recommended.
Dave · 19 March 2016
★★★★★ 5/5
GoogleThey done everything they could possibly do to sell my house and had it sold within 2 weeks. A highly experienced team that went more than the extra mile. Great team, friendly and very knowledgeable about their trade.
I would highly recommend them to anyone.
Alan · 18 March 2019
Agent replied · 7 July 2023
Dear Alan. Thank you for your 5* review and great comments about the team at Trigg & Co. Our aim is to ensure we have happy customers. I will pass on your comments to the team. Kind regards Keith Trigg-Managing Director
★★★★★ 5/5
TrustpilotA highly professional service.
I would like to recommend the services of Trigg and Co to anyone who is considering either buying or selling a property. The staff are both friendly and professional, without exception. Recently they found a buyer for my property in just three days and also helped me to find a property to purchase, within the same time scale. Moving home can be a very stressful time, but the staff at Trigg and Co have certainly put my mind at ease. They always deal promptly with any questions or concerns you may have and their extended opening hours mean that they are easily accessible. Please do try Trigg and Co first because you will be in very safe hands.
Susan · 27 November 2015
★★★★★ 5/5
TrustpilotFantastic service from start to finish
Fantastic service from start to finish. When ever we had any queries or questions they were address very quickly. Always a very friendly service. Highly recommended Trigg for both buying and selling.
Abbie · 19 May 2022
Agent replied · 6 July 2023
Dear Abbie,
What a great review - thank you!
I hope we will have the chance to help you again at some point in the future when you come to buy, sell, rent or holiday let.
Thank you again from the team here at Trigg & Co for your business.
Best regards,
Keith Trigg
★★★★★ 5/5
TrustpilotHighly recommended
Highly recommended ! They arranged more viewings in a month, than the previous Agent did in 6 months. Always polite and courteous and nothing seemed to be too much trouble for them - and they kept me informed every step of the way ...
Mrs · 13 August 2019
Agent replied · 6 July 2023
Thank you for posting your review and I am very glad that we got the job done for you with communication at every step. It is really rewarding for us to see that we are achieving better results for our clients than other agents on the Island.I do hope that we will have the opportunity to be of service to you again. If you would like any advice or an updated valuation at any time please get in touch and we will be delighted to help.Thanks again for taking the time and trouble to post your review.Best regardsKeith Trigg
★★★★★ 5/5
Trustpilotfrom mr and mrs worsfold we would …
from mr and mrs worsfold we would recommend this company for letting claire and kerry made our letting expierance second to none have never used a letting agent like it they are polite expierence and no all there is to know to make your letting hassle free and run smoothly and on time from kerry showing us property to claire who done all the paperwork to the signing date all i can say is they asset to the company
Steven · 18 May 2017
★★★★★ 5/5
TrustpilotGreat experience
I cannot say enough good things about the Trigg team. Not only as the quality of the properties advertised was better than other agents, but the ‘before/ during and after’ service was great. Efficient and helpful and the moving in gift box was a lovely touch.
Mr · 13 May 2018
Agent replied · 6 July 2023
Dear Mr & Mrs KellyI am glad that we met your expectations during your move and I hope that we will have the opportunity to be of service to you again.If you require any help or advice or want an updated free valuation at any time, please just call.Best regards,Keith Trigg
★★★★★ 5/5
TrustpilotQuick Sale
The service Trigg have offered has been prompt, courteous, friendly and professional. I would recommend Trigg to anyone wishing to sell their home. The team are professional and have outstanding local knowledge and understanding of the property market. Great customer service. The team were always very helpful if we had a query. Reassuring advice has been invaluable, and we really have appreciated the clear and honest communication. We were pleased with the service provided and would recommend to others.
Karen · 11 February 2017
★★★★★ 5/5
TrustpilotThis is the second time I’ve used Trigg…
This is the second time I’ve used Trigg & I wouldn’t hesitate to use them again on my third. Very professional, always upbeat with easy communication. Many thanks to all of you, you’ve all been fantastic!
Julie · 27 September 2021
Agent replied · 6 July 2023
Dear Julie,
Thank you for your review and for being a returning client - much appreciated by us!
I do hope we might be able to assist again at some point. Please do not hesitate to contact us at any time if you require advice on any property matters or if we can be of assistance.
Best regards
Keith Trigg
★★★★★ 5/5
TrustpilotHappiness is 'Trigg' shaped!!!
We found the service from Phil and his team at Trigg and Co to be second to none and would definitely recommend them to anyone buying or selling a property .
Earnshaw · 5 August 2016
★★★★★ 5/5
GoogleI've dealt with several agents on the Island and the service at Trigg & Co was head and shoulders above the rest. As a businessman, I want to engage with people who share my interests and go beyond the superficial customer business …
Kenneth · 8 October 2019
Agent replied · 7 July 2023
Dear Kenneth. Thank you for your 5* review and your positive feedback. It is greatly appreciated. I will pas this on to the team. Kind regards Keith Trigg-Managing Director
★★★★★ 5/5
TrustpilotGreat service
We received an excellent service throughout the process of buying our property. Any problems or questions we had were dealt with incredibly quickly. Special mention should go to Rhys who has been fantastic throughout this process. I would recommend everybody to use Trigg & Co.
Mr · 8 August 2018
Agent replied · 6 July 2023
Dear Mr & Mrs warrenThank you for your review which is greatly appreciated here by our team. I have made sure that Rhys has seen it.Best regardsKeith Trigg
★★★★★ 5/5
TrustpilotThe staff were active and pleasant to…
The staff were active and pleasant to talk to. Nothing seemed to be too much trouble.This followed a bad experience when purchasing a property early in 2018 making us realise how refreshing it is to work with a company that is honest and cares.
Mr · 16 January 2019
Agent replied · 6 July 2023
Dear Mr & Mrs RedpathThank you for your very positive review and I am glad that you were happy with the service provided by my team.I do hope that we will be able to be of service to you again at some point in the future.Best regardsKeith Trigg
★★★★★ 5/5
TrustpilotExcellent lettings team
I'm in the process of selling my property, which for the past 8 years has been managed by Trigg letting team. Nothing was ever too much trouble, even in these difficult times. Totally reliable. Thank you everyone, excellent.
Kathy · 7 January 2021
Agent replied · 6 July 2023
Dear Kathy,
Thank you for your great review and it is especially pleasing since you have been a customer of Trigg & Co since virtually Day 1 for us! We really appreciate your business and your trust in us.
Best Regards
Keith Trigg
★★★★★ 5/5
GoogleGreat service and result from the team who sold our house for a better price than other agents valuations and in record time, can't fault them. Now renting from them, Claire and Julie have been fantastic. Thanks again from George and Katie Mitchell.
George · 18 March 2019
Agent replied · 7 July 2023
Dear George. Thank you for your 5* review and your comments about us achieving a better price than the other agents. It is always our aim to achieve this a have a very happy customer. I will pass on your comments to the team. Kind regards Keith Trigg-Managing Director
★★★★★ 5/5
TrustpilotStaff are friendly and communicative
Staff are friendly and communicative. They were happy to find answers to our many questions and liaised effectively between us, the sellers and the professionals involved.
Tanya · 16 October 2022
Agent replied · 6 July 2023
Dear Tanya,
Just a short note to thank you for posting your review - much appreciated.
If we can be of any help in the future on anything property related please give us a call. Our advice is free, confidential and without obligation. We hope you enjoy your new home!
Best regards
Keith Trigg
★★★★★ 5/5
TrustpilotBuying Experience
A very professional agent who's employees have great communication skills and excellent customer service. We are very happy with the responses to our endless questions .Our transaction needed to be quick and Trigg & Co helped us achieve this. Highly recommended
Mr · 22 October 2019
Agent replied · 6 July 2023
Dear Mr & Mrs Power,Many thanks for your review and particularly for recognising the fact that we really do 'get' that communication is absolutely key to a satisfied client. I hope we will be able to be of assistance to you again in the future. Our advice to home owners is free and without obligation so if at any time you would like an updated valuation please just ask.Best regardsKeith Trigg
★★★★★ 5/5
GoogleA very professional family owned company with exceptional customer service. Coupled with the ability to communicate in a polite friendly accurate way. The whole process of selling our house was managed for us including the conveyancing. We …
Simon · 8 October 2020
Agent replied · 7 July 2023
Dear Simon. Thank you for all your positive comments and I am glad you found the experience a positive one. here at Trigg & Co our aim is to exceed the customers expectations and deliver a first class service. Thank you once again for the 5* review and I will share this with the sales team. Kind regards Keith Trigg-Managing Director
★★★★★ 5/5
TrustpilotThe guys at Trigg made dealing my house…
The guys at Trigg made dealing my house so simple. They took on so much and worked hard with my sale. I would recommend them to anyone wanting to sell a house. Really great service thank you
Mr · 17 November 2020
Agent replied · 6 July 2023
Dear Mr Laidler,
Thanks for a great review. We appreciate you taking the time to post it and recommendations are absolutely key to the growth of our business. We do reward all recommendations so please make sure we know if you have referred someone.
I hope we will have the chance to be of assistance again.
Best regards
Alan
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