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Trigg & Co Newport reviews

4.8

★★★★★ Excellent

632 reviews across 2 platforms

Trigg House Monks Brook StCross Business Park, NEWPORT, PO30 5WB

Trigg & Co's office in NEWPORT, at Trigg House Monks Brook StCross Business Park, is rated 4.8 out of 5 across 632 reviews on two platforms, including 156 Google reviews rated 4.4.

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4.4 / 5

156

Reviews on Google

This office

Trustpilot logo

476

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the NEWPORT office, from every platform, shown as written. First names only.

5/5

Trustpilot

Customer Service Second to None!

What can we say? Fantastic Service, Trigg & Co were on the end of the phone when we needed, (usually outside of standard office hours - and when you really need them!), and always had the answer to the question or could get it very quickly. They ALWAYS returned calls or answered questions swiftly, even after the completion. Compared to our experience with other Isle of Wight estate agents, Trigg are way above the rest, and at this time we would use no one else. We were using a mainland estate agent during this time as well for a bereavement house sale, and Trigg were easily equal to the great service we had there too. A great Island company with a Mainland customer service attitude! Thank you Trigg & Co.

Mr · 12 March 2016

Agent replied · 6 July 2023

Thank you! We do try to have a 'mainland attitude' to getting things done, but with that extra care that you get from being part of 'The Island'.Best regardsKeith Trigg

5/5

Trustpilot

Fantastic service provided by Trigg & Co

Trigg & Co have been brilliant since putting our house on the market with them, we were advised an achievable price by Phil, he was spot on. The brochure looked amazing too! Then when Rhys sold our house within 5 days, we couldn't believe it! The whole team all seem a friendly, genuine & very helpful bunch. All the other agents in the island should be taking a leaf out of Trigg & co's book! I hope to deal with you guys when I buy a property. I cannot recommend them enough, our friends have already switched to Trigg & Co to sell there house!

Mrs · 28 January 2016

Agent replied · 6 July 2023

Thank you! Very glad we have met your expectations. Thank you also for your recommendation which really matters to us.

5/5

Trustpilot

Recommendation for Trigg & Co.

I am very pleased at the way the company dealt with letting my property .They listened to my requirements and did their utmost to find a suitable tenant under what has proved to be difficult times. They are quick to advise and very efficient at dealing with queries and are well versed with current and future legislation. Having been a landlord for 56 years I feel very comfortable dealing with Trigg &Co.

Michael · 18 December 2020

Agent replied · 6 July 2023

Dear Mr Marshall, Thank you for taking the time to publish such a positive review of our lettings business and staff. It is indeed very valuable for us to receive a review from an experienced landlord. I am glad we have been able to demonstrate our knowledge of the rules and regulations that govern what we all do. These are unusual times and I am pleased we met your expectations. Thank you for putting your faith in us. Best regards, Keith Trigg

1/5

Google

That is interesting considering, I’m still getting emails with your new listings despite me requesting to be taken off your list months ago!

Nadezhda · 14 March 2021

Agent replied · 7 July 2023

We have searched our system and you are not listed as having dealt with us so very bemused at to a 1* rating. Clearly someone who has not dealt with us

5/5

Trustpilot

Sold.......

Very helpful staff, photos of our property were very professional as was the description. Special thanks to Simon and Rees who finally got us through the process of selling our property.

Slim · 17 January 2017

Agent replied · 6 July 2023

Thank you for your positive comments about Simon & Rhys. It is always appreciated when a client picks out a member of our team for great service - so on this occasion we have two very happy people in our office.Best regardsKeith Trigg

5/5

Google

Really great experience with Trigg, helpful and friendly with helping us with our new home! Thank you!

Lily · 3 April 2025

Agent replied · 3 May 2025

Dear Lily Thank you for your 5* review. It was greatly appreciated. I will pass on your … More

5/5

Trustpilot

Trigg & Co - Quality of service

Wasted 6 months with local estate agent to try & sell my property changed to a main town agent & sold in 7 weeks entirely due to the professional modern ways of marketing & selling techniques offered by this company. All the staff proved to be friendly & motivated to achieve my requests. I have no problem in recommending Trigg & Co as a truely professional organisation who can be proud of their staff & quality of service offered.

David · 1 April 2016

Agent replied · 6 July 2023

Dear David,Thank you for your very positive review.I am glad that our team got your property sold, by marketing it professionally with real motivation, after what must have been a very frustrating period for you.I hope we can be of service to you again at some point in the future.Best regardsKeith Trigg

5/5

Trustpilot

Exceptional support.

Trigg and co has been so supportive and helpful throughout our rental experience with them. I would definitely recommend them. They are highly professional but with an exceptional personal touch that is unlike any other estate agents I have come across.

Emmalena · 16 March 2024

Agent replied · 24 August 2024

Dear Emmalena Thank you so much for taking the time to share your positive experience with Trigghomes! We are thrilled to hear that you found our lettings team supportive and helpful throughout your rental experience. Providing exceptional service with a personal touch is always our priority, and we're glad to hear that we were able to exceed your expectations. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future. If you ever need anything, please don't hesitate to reach out. Kind regards Keith Trigg Managing Director

5/5

Trustpilot

First Class Agency

A very professional company start to finish. The valuation was spot on and the sales brochure was nothing but first class with fantastic photographs. The agent went the extra mile to sort out any queries and all staff were aware of what stage the sale was at, so any questions were answered with just one phone call. We were kept up to date constantly with the transaction as it progressed. I would recommend this agent to everyone.

Lisa · 11 March 2018

Agent replied · 6 July 2023

Dear LisaThank you for your positive review - this is much appreciated by everyone here at Trigg & Co.I hope we will have the chance to be of service to you again. If you need any help at any point just let us know. Btw - we do reward client recommendations with a £200 incentive, so if you do want to recommend us to a friend or relative be sure to let us know first!Best regardsKeith Trigg

5/5

Trustpilot

A pleasant selling experience all round

We have used Trigg in the past and didn't hesitate to choose them again. Rhys gave us sound advice on marketing the property and because of that we achieved a good price and the sale went through without any problems. The whole team have been very friendly, professional and extremely helpful. We wouldn't hesitate in recommending them. Many Thanks, Kevin & Sally Perkins

Consumer · 28 April 2022

Agent replied · 6 July 2023

Dear Kevin & Sally, Thank you for both being a returning client and for posting such a great review! This is really appreciated by us and I hope we will have the chance to act for you again at some point going forwards. If we can be of any assistance in the meantime with anything property related, you know where we are! Best regards Keith Trigg

5/5

Google

Friendly staff, very smooth moving in process. Always approachable and had the answers to any questions. 10/10

Matt · 17 March 2025

Agent replied · 17 March 2026

Dear Matt Thank you for your 5* review and kind words. We as a team aim to provide a … More

5/5

Google

Very good service kept us updated on the sale of our house.

Ann · 15 May 2025

Agent replied · 16 May 2025

Dear Ann Thank you so much for your kind words and a 5* review! We're thrilled to hear … More

5/5

Trustpilot

Great service

We received a great service from Trigg & Co ( especially Phil) from day one right in till the end of our sale! We are first time buyers, It was never any trouble to answer any of our questions we had.We would definitely use Trigg & Co again in the future and highly recommend to customers wanting a great friendly service.

Mr · 23 October 2016

5/5

Trustpilot

Very supportive

Very supportive. Cheerful staff always willing to help. It was an awesome experience. Thank you Trigg.

Motunrayo · 19 March 2025

Agent replied · 7 July 2025

Dear Motunrayo Thank you for your wonderful review! We are delighted to hear that you had an awesome experience with us. Our team takes great pride in providing friendly and supportive service, and your kind words mean a lot. We truly appreciate your support. I will pass on your feedback to the team Kind regards Keith Trigg Managing Director

5/5

Trustpilot

Great service, attentive staff and excellent value.

Our buying and selling process was a nightmare because of the length of time it took - but Trigg were there with us all the way - smoothing the process where they could - we couldn’t have asked anything more from an Estate Agent. We not only have given them another property to sell which they have now sold ! - but have also recommended them to others and will carry on doing so. THANK YOU.

Sallyannbluebell · 26 October 2017

Agent replied · 6 July 2023

Thank you for your review - unfortunately some transactions do seem to go on for far longer than we would all want. However, I am glad you got there and we did our bit to make it happen. Thank you also for your recommendations - that's so important to us as it is how our business grows here on the island.Best regardsKeith Trigg

5/5

Trustpilot

Renting a house

Everyone was very helpful and made everything a bit easier when moving into a house and onto the Island

Jacquie · 5 February 2025

Agent replied · 7 July 2025

Dear Jacquie Thank you so much for your 5* review. Our mission is to ensure everyone's move goes smoothly and is an enjoyable one. I will pass your comments on to the team Kind regards Keith Trigg managing Director

5/5

Trustpilot

A super, friendly professional team, thank you

All the staff at Trigg have been super from the start of our journey of purchasing our first house on the island. They have been helpful, friendly and full of advice, working hard to answer any questions we have had. Whenever we have called they have been friendly and professional and have made our experience of buying our home a pleasure. Particular thanks go to Rhys for all his help.

Louise · 30 September 2020

Agent replied · 6 July 2023

Dear Louise Just a short thank you note for your great review - much appreciated, especially by Rhys. I hope we will have the opportunity to be of help to you again at some time in the future. In the meantime - enjoy your new home! Best regards Keith Trigg

5/5

Trustpilot

Despite our changing the goalposts…

Despite our changing the goalposts nothing was to much trouble a very positive experience from start to finish

Stuart · 12 February 2025

Agent replied · 7 July 2025

Dear Stuart Thank you for your lovely review! We truly appreciate your kind words and are delighted to hear that you had such a positive experience with us. Flexibility and great service are at the heart of what we do, so it’s wonderful to know we could accommodate your needs smoothly. If you ever need anything in the future, we’d be more than happy to help. Wishing you all the best! Kind regards Keith Trigg Managing Director

5/5

Trustpilot

Very very good

I found the staff very polite and friendly very efficient, Rhys was very helpful, I would definitely recommend Trigg & co 10 out of 10

Jackie · 17 May 2019

Agent replied · 6 July 2023

Dear Jackie,Thank you for your 10/10 review - these always make our day here in the Trigg office. Please don't forget that if you do make any recommendations to friends, family or colleagues we reward each introduction with vouchers through our 'Yellow Rewards' scheme - around half of our business comes from recommendations, so it really matters to us.Thank you again!Best regardsKeith Trigg

5/5

Trustpilot

Brilliant Service

We have recently used Trigg & Co to assist us with the purchase of our new house and cannot fault the service that we received from them. It didn’t matter who we spoke with in the office when we called, they were all equally knowledgable about the progress of our purchase, which was so important to us.Absolutely brilliant and wouldn’t hesitate to recommend them to anyone looking to sell their property. Well done guys!!

Mr · 30 September 2018

Agent replied · 6 July 2023

Dear Mr & Mrs Thackeray,Thank you for your great review and I hope you are happily settled in your new home.If at any time you would like an updated valuation or indeed a chat about anything housing related, please do not hesitate to give us a call.Best regardsKeith Trigg

5/5

Trustpilot

Excellent communication!

A great experience from start to finish. Communication was excellent from the moment they took the property on and throughout the process. They generated a steady stream of quality viewings (which were all handled in a Covid compliant manner) and helped me to achieve a very acceptable sale price. Nice people to do business with and I'd be happy to use them again in the future.

David · 18 June 2021

Agent replied · 6 July 2023

Dear David, Thank you for your very positive review of your experience of dealing with us during the difficult time of the pandemic. We really appreciate your positive feedback. I hope we will have the chance to be of service to you again in the near future. If we can offer any help or advice on property matters in the meantime, please don't hesitate to get in touch. Best regards Keith Trigg

5/5

Trustpilot

Friendly

Friendly, helpful, professional and genuine. I always spoke to someone who new about my sale or I was quickly passed on to someone who did- not just a call handler.

Ms · 9 August 2024

Agent replied · 24 August 2024

Dear Alison Thank you for your 5* review of our sales team. They aim to always to provide our clients with the best service and make their move as stress-free as possible. I will pass on your feedback to the team who love to hear how they did Kind regards Keith Trigg Managing Director

5/5

Google

The team at Trigg were amazing with handling our house sale and purchase. They found us the perfect home to buy and sold ours very quickly. They were always easy to contact, very efficient with any queries we had and they made the entire …

Gabriella · 8 October 2023

Agent replied · 28 November 2023

Dear Gabriella Thank you for your 5* review. We are delighted that your experience was a … More

5/5

Trustpilot

First time using Trigghomes

First time using Trigghomes and it was an excellent service. The process was easy, simple and quick. They guided me through the process efficiently and now living in my newly rented accommodation.

Samuel · 27 June 2024

Agent replied · 24 August 2024

Dear Samuel Thank you for your kind 5* review of my lettings team. Claire, Kat & Rebecca work hard to ensure every transaction goes smoothly and stress-free. I hope you have settled in well and I will pass on your comments to the team. Kind regards Keith Trigg Managing Director

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