Trusted Agent profile
★★★★★
318 reviews across 1 platform
75 Bridge Street, Newport NP20 4AQ
Peter Alan's Newport office at 75 Bridge Street is rated 4.3 out of 5 across 318 reviews on 1 platform, including 318 Google reviews rated 4.3. Checked 9 October 2026.
Every review we hold for the Newport office, from every platform, shown as written. First names only.
1/5
GoogleMultiple rude members of staff with poor communication skills. I didn't even reach the viewing stage and already I won't deal with this company again.
Hi Jake, we apologies for the service you have received, if you would like to email customerservices@peteralan.co.uk with more information, then we can look in to this for you. Thanks
5/5
GoogleI have had very pleasant experience with Bethan, Cerys and the Peter Allan team in Newport. I was working with Bethan and she is very professional and friendly in providing the services. Bethan had made my dealings with Peter Allan hassle free. I definitely recommend peter Allan team. May God bless the team and all. Many thanks:)
5/5
GoogleAfter using other lettings agents in the past whose service left a lot to be desired, we were thoroughly impressed with PA (Phoebe, Bethan, Chloe and Nicholas). They found 2 sets of tenants in a matter of days and kept us posted with progress throughout the take on process. Would definitely recommend to others.
5/5
GoogleCery's went out of her way to arrange another viewing whilst I was in the area. She knew the property and area well and left no question unanswered. We also discussed Peter Alan assisting me when I start looking to buy. Excellent customer service.
5/5
GoogleThank you to Lisa for all your help - you were amazing!!
5/5
GoogleI have been very pleased with the Peter Alan Full Management service. They have found me a number of Tenants who have proved worthwhile. I had one or two minor glitches but Peter Alan were quick to react and very professional in their responses, Good work. Highly Recommended.
5/5
GoogleWe have used the services of the Peter Alan offices in Newport and Cardiff. We have never had any problems or issues at any time. Our tenants have been happy and the only reason we can leave their services is because we now have a landlords licence of our own. Many thanks to the teamPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBrilliant service, really quick and Tiernan couldn't help enough. Highly recommend
5/5
GoogleOn behalf of Alethea Howells - Lisa was amazing ! Very helpful XX
1/5
GoogleExtremely poor service, would never let with them again
Hi, we apologies for the service you have received, if you would like to email customerservices@peteralan.co.uk with more information, then we can look in to this for you. Thanks
5/5
GoogleLouise at Peter Alan was absolutely amazing this morning to deal with. Extremely helpful and friendly, best estate agent experience this morning. Canot rate Peter alan enough.
5/5
GoogleLouise at Peter Alan was absolutely amazing this morning to deal with. Extremely helpful and friendly, best estate agent experience this morning. Canot rate Peter alan enough.
5/5
GoogleA big thank you to Ebony for helping me out.
5/5
GoogleAbbie (Peter Allan- Newport) has been so helpful with buying my first home. She answered all my questions and updated me regularly regarding the process. Very professional and friendly. 10/10 :)
5/5
GoogleVery professional everything till move date and handing over keys done to perfection. We had an issue with heating after couple of days. They got in touch with the land lady many times and gave feed backs constantly and the lovely land lady turned up herself and sorted out the problem. Brilliant
1/5
GoogleAvoid this company, if you're letting a property
1/5
Googleworst anget I have ever met? terrible communication. Totally waste of time.
Hi Jess, we apologies for the service you have received, if you would like to email customerservices@peteralan.co.uk with more information, then we can look in to this for you. Thanks
5/5
GoogleCan't speak highly enough of the Peter Alan team in Newport. From day 1 they've been super responsive and diligent in finding us a place to live. Throughout the process we've felt fully supported and kept in the loop with all the aspects. Nick, Phoebe and Lisa thank you!PositiveResponsiveness, Professionalism
1/5
Googleworst anget I have ever met? terrible communication. Totally waste of time.
Hi Jess, we apologies for the service you have received, if you would like to email customerservices@peteralan.co.uk with more information, then we can look in to this for you. Thanks
5/5
GoogleFrom start to finish Belinda,Kyle,Nathan,Claire and the rest of the team have been absolutely amazing. They were on hand to answer any questions we had. So friendly and very professional. Would definitely recommend using Peter Allen Newport.
5/5
GoogleI wanted to share ,I have just had the best conversation with Mollie in Newport. Superb service , and first agent to ask the right questions. Also gone above and beyond to get me in to view a property . Clearly wants to go the extra mile. A credit to your agency thank you.
5/5
GoogleI want to recommend everyone a team of professionals from Newport PeterAlan. They know each his job perfectly. I rented a beautiful house. I didn’t have to run to the office. all by email and by phone decided the paperwork. paperwork took 10 days. it's very fast. well done! 5 stars from me !!!
5/5
GoogleThis is the first time I have used Peter Alan as a letting agent and have had nothing but great service from everyone associated with this in the Newport office. Pleasure doing bisuinees with hem, keep up the good work.
5/5
GoogleWe have recently used Peter Alan's Newport Branch to promote the sale of our home, the team were very professional from the start, communicating well and providing support throughout, thank you for an excellent experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Peter Alan's Newport office has 318 reviews across 1 platform: 318 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Peter Alan Newport is rated 4.3 out of 5 across all 318 reviews, and 4.3 out of 5 on Google from 318 reviews, checked 9 October 2026.
Peter Alan Newport, 75 Bridge Street, Newport NP20 4AQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.