Trusted Agent profile · Newport
★★★★★
722 reviews across 3 platforms
Unit 56 Enterprise Way, Newport, NP20 2AQ
Luscombe & Co's office in Newport, at Unit 56 Enterprise Way, is rated 4.7 out of 5 across 722 reviews on three platforms, including 605 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Luscombe & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Newport office, from every platform, shown as written. First names only.
5/5
GoogleIt was a very good experience to deal with Luscombe especially Lauren she was very helpful Thank you so much
Hi Shimaa, thank you for your kind words! We're glad to hear that you had a very good experience with Luscombe & Co., and that Lauren was especially helpful. We appreciate your feedback and are always here to assist you.
5/5
GoogleLauren provided positive and useful landlord information. Lauren was affable and her response was swift. Luscombe & Co as always there to help.
Hi, Jason. It's great to hear that you had such a positive experience with Lauren and Luscombe & Co. Lauren was quick to provide helpful information and was very friendly throughout the process. If you have any more questions or need assistance in the future, don't hesitate to reach out. We're here to help!
5/5
GoogleLauren was excellent in assisting us when having to discuss issues with the landlord. On top of the problem and followed up with calls and emails to make sure we were happy.
Thank you for your kind words, Dylan, regarding Lauren's assistance. We're glad to hear that she was excellent in helping you navigate discussions with the landlord. We're committed to ensuring your satisfaction and resolving any concerns promptly. If you ever require further assistance or have additional questions, please don't hesitate to reach out.
5/5
GoogleI have been renting through Liscombe for the past 2yrs and I have just renewed for another year..all staff are polite and helpful and provide a fast service should you have a problem with your property.. would highly recommend renting through luscombe.. thanks Lauren 😊 …
Thank you so much Fran for the kind review and for staying with us!
5/5
GoogleI have recently been communicating with Lauren from Luscombe & Co regarding our tenancy renewal. Lauren has acted with swift professionalism and has ensured that we have had the full facts before agreeing to a renewal. I have always had positive dealings with Luscombe & Co and have always felt that I am in safe hands with them. I would recommend this agency to anyone.
Thank you, Alice, for your kind feedback! We're glad to hear that Lauren provided swift and professional service during your tenancy renewal process. Ensuring our clients have all the information they need is very important to us. We're glad to know you've had consistently positive experiences with Luscombe & Co. Your recommendation means a lot to us!
5/5
GoogleI rent via Luscombe & Co. They respond quickly and efficiently to any maintenance needs. Lauren has been very helpful in facilitating contract arrangements recently.
We're happy to hear that you've had a positive experience with us! Quick and efficient response to maintenance needs is a top priority for our team, and we're glad Lauren was able to assist you with contract arrangements. If you ever need further assistance, don't hesitate to reach out. Thank you for renting with Luscombe & Co!
5/5
GoogleFriendly and efficient communication from all members of the team throughout the process ( which is necessarily thorough) especially Lauren and Dani, with whom I have had most contact.
Thank you for your kind words, Fred! We're pleased to hear that our team, especially Lauren and Demi, provided friendly and efficient communication throughout the thorough process. We're here to ensure your experience with us continues to be positive.
5/5
GoogleThank you Luscombe & Co. You guys certainly run a very professional outfit and certainly pay attention to detail. My investment in Newport is in very good hands. Thanks Again Adrian Garvey.
Thank you so much Adrian for the kind review. We are happy providing you all the best service we can offer.
5/5
GoogleHave had an extremely positive experience with Luscombe and Co. Was shown round the property by Dawn who was lovely. She was very informative and answered all my questions. I then had contact with Felicia and Lauren who were both amazing. Great communication and replied back to emails very quickly. Looking forward to moving into the property. I have no concerns that they will be at the end of the phone if needed.
Thank you Amy for your wonderful review! We're happy to hear about your positive experience with Luscombe and Co, especially with Dawn, Felicia, and Lauren. We appreciate your kind words about their informative and responsive communication. If you have any more questions or need assistance during your move, don't hesitate to reach out. We're here to make your transition into the property as smooth as possible.
5/5
GoogleI had a pleasant experience with Luscombe & Co. Special mention to Lauren who helped me with my tenancy application. She has been very understanding of my concerns and quick to respond to all my queries from the start. Definitely recommend their services!
Thank you so much for the kind review Pooja. We are happy that Lauren has provided you our wow service all throughout.
5/5
TrustpilotOver 10 years with Luscombe & Co
I've had Luscombes look after my property for over 10 years. They are efficient and I have always found them to be totally reliable and straightforward to deal with. They advise me well with my best interests in mind.
5/5
GoogleI would like to appreciate services offered to me by Luscombe. A special mention to Lauren who was not only very kind but upbeat and acted with speed to my questions and concerns. Thank you
Thank you for taking the time to share your positive experience with Luscombe. We are thrilled to hear that Lauren was able to provide you with excellent service and help with any questions or concerns you had in a timely manner. We strive to provide top-notch service to all of our clients and appreciate your feedback.
5/5
GoogleExcellent Service and Answering to phones till today. Especially Lauren,Fantastic service and response.Excited to move in on 22nd Dec. Keep Going and continue this spirit please..
Thank you for your fantastic feedback, Ajish! We're glad to hear about your positive experience with Lauren. It's our pleasure to provide excellent service and support. If you have any further questions or need assistance, feel free to reach out. We appreciate your kind words!
5/5
GoogleAll the team are so amazing and will do anything to find you a place that suits you and your needs. Been so helpful over the past month and I couldn’t thank them enough for the help they have provided. I will always recommend Newport’s Luscombe & Co branch to friends and family.
Thank you very much for your review, we are very glad that we were able to find you your perfect home
5/5
GoogleI have with them over 10years ,very helpful team .
Thank you, Alice! Over 10 years with us, that truly means so much! We’re so grateful for your continued trust and are delighted you’ve found the team helpful throughout.
5/5
GoogleLauren has been great throughout our journey, very welcoming and always kept us up to date with the progress
Thank you so much, Stacey, for your kind words! We are thrilled to hear that Lauren has made such a positive impact on your experience
5/5
TrustpilotViewing Property to Let
They arrived promptly, were knowledgeable about the property and location, and helped guide me through any parts of the letting process I was unfamiliar with.
5/5
TrustpilotGood experience
Lauren at Luscombe & Co has been very helpful and responsive throughout our tenancy renewal process. Communication has been clear and professional, and everything has been handled smoothly. Thank you for your support.
5/5
TrustpilotI’ve just sorted out a letting with… Spot on service, Lauren made everything so easy!
I’ve just sorted out a letting and referral arrangement with Luscombe & Co, and I honestly can’t fault them. From the get-go, it was clear the team really knows the local market, but they manage to be super professional without being "stiff" or corporate.
5/5
GoogleLauren at Luscombe Newport was very professional, helped us acquire a property on rent, process was smooth and insightful. Kept us updated and informed every step of the way. Really recommend their service if your looking for a place to move.
Thank you Dushan for the kind review. We are happy that Lauren has provided you our WOW service.
5/5
GoogleGreat ! Lauren made our tenancy renewal quick and easy to do. Would recommend using Luscombe & co .
We're delighted to hear that your tenancy renewal process was smooth and easy with us, Chloe! Thank you for your recommendation, and we're glad that Lauren provided excellent service. We appreciate your continued trust in Luscombe & Co!
5/5
GoogleI experienced conclusion of the tenancy agreement through Luscombe &Co. The Agency personell was very helpful and communicative. The communication was fast and result oriented and very open. Now I am on the second year of tenancy with Lascombe & Co. I like communication and very helpful approach of the agency personnel.
Thank you for sharing your positive experience with us, Natalya! We're happy to hear that our team at Luscombe & Co provided fast, result-oriented, and open communication throughout the conclusion of your tenancy agreement. If you ever need assistance in the future or have any questions, feel free to reach out. We're here to help!
5/5
TrustpilotGreat as always
Great as always, first time dealing with Felicia, very helpful and quick arranging a new periodic agreement with tenant, would highly recommend to any Landlords renting properties in Wales.
5/5
TrustpilotFelicia provided an excellent service…
Felicia provided an excellent service and was very helpful in guiding me through the necessary steps to ensure my requirement (updating Contracts) was dealt with quickly and efficiently.
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Yes. In The Trusted Agent 2026 awards: Luscombe & Co, Newport won Platinum.
