Trusted Agent profile · Newport

Lets Move Newport reviews

4.7

★★★★★ Excellent

244 reviews across 2 platforms

2 Wellington Road, Newport, TF10 7HD

Lets Move's office in Newport, at 2 Wellington Road, is rated 4.7 out of 5 across 244 reviews on two platforms, including 231 Google reviews rated 4.6.

Google logo

4.6 / 5

231

Reviews on Google

This office

Facebook logo

5.0 / 5

13

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newport office, from every platform, shown as written. First names only.

5/5

Google

Very professional, helpful and patient with a cheerful attitude in all the dealings I have had. Would recommend.

SM · 31 July 2025

5/5

Google

Gareth and Liz, absolutely brilliant fast and efficient in getting my property turned round from previous tenant moving out to new one moving in 1st class team and service

Sandie · 22 March 2025

4/5

Google

I'm stepping into a landlord role for the first time following a change in family circumstances and I've found everyone at Lets Move to be knowledgeable and friendly; always ready to help me me with questions and queries. They keep me up to date with developments and have handled everything expertly so far.

Andrew · 28 February 2024

5/5

Google

I have worked with Lets Move for about 8 years now. They have looked after a couple of private rentals for me in Newport. Always proactive as one tenancy ends getting new tenants in. They have always found me good tenants, been proactive with regulations and always complete 3 monthly property check providing me with a full report on the property condition. Very friendly and informative staff too. Thanks Lets MovePositiveResponsiveness, Professionalism

Melanie · 27 August 2022

5/5

Google

I have done viewing today through let’s move & the property was wonderful ,Especially the staff Laura was efficient &explained about the property very well

Lishamol · 6 July 2022

5/5

Google

Very professional and responsive great estate agent I only dealt with Wendy and Laura but both of them absolutely brilliant no faults what so ever

Ben · 6 July 2022

5/5

Google

Denise has been amazing, extremely quick responses as well as explaining every step of the process. Thank you xx

Rhiannon · 6 February 2023

5/5

Google

Wendy and the team go out there way on all aspects of there job always proffesional a credit to lets move teamPositiveResponsiveness, Professionalism

Colin · 27 August 2022

5/5

Google

Professional, approachable and friendly from the beginning! Denise made the experience so much fun.

Leah · 22 June 2023

5/5

Google

We were looking for a student property and Lara was really helpful whilst co-ordinating viewings and helping us to secure our final year property!

Bella · 6 July 2022

5/5

Google

From when we first saw the house advertised to rent and contacted Let's Move, they have been professional and helpful throughout the entire process. We would recommend.

Matt · 22 March 2025

5/5

Google

Thank you Wendy for going above and beyond for our student house! So helpful, it's really appreciated.

Hattie · 8 March 2023

5/5

Google

Everything was done very swiftly and got decision within 4-5 days incl credit check so very happy with the house and service received

Sacrobisa · 6 July 2022

5/5

Google

I have worked with Lets Move for about 8 years now. They have looked after a couple of private rentals for me in Newport. Always proactive as one tenancy ends getting new tenants in. They have always found me good tenants, been proactive with regulations and always complete 3 monthly property check providing me with a full report on the property condition. Very friendly and informative staff too. Thanks Lets Move

Melanie · 6 July 2022

5/5

Google

I have used Lets Move for several years and have found them to be thoroughly competent and professional in every aspect of their work. From finding a tenant, to managing on a day-to-day basis, and supervising repairs and redecoration, I simply could not wish for a more efficient service. They are also personally very approachable and happy to offer advice or discuss any aspect of their work. Thoroughly recommended.

Jeremy · 10 August 2022

1/5

Google

7 weeks and still no deposit return! We vacated a property on 9th March having paid out money to get property cleaned prior to moving out. It is now 24th April and we are still no nearer getting our deposit returned to us. This company try to make each tenant use expensive cleaning services after moving out, they recommend the company to booster Lets Move's money that they make per case. Just another case where the tenant loses out financially for no reason whatsoever. If the property is cleaned why should it matter what cleaning company you use??? Very poor indeed especially at this time where people need money more than ever, we need the deposit back to help support our family due to lack of income and Lets Move drag it out to try and make us pay more money even though they have already re-let the property! AVOID!NegativeQuality, Professionalism, Value

John · 27 August 2020

5/5

Google

Liz is amazing and very helpful.

Raj · 12 November 2023

5/5

Google

Great service! Denise was extremely helpful with getting us into the property.

Jade · 6 June 2023

1/5

Google

Absolutely disgusted with our experience of this company we have damp in the house every bit of plumbing in the house leaks and then they want to inspect the property - by this they mean walk round aimlessly (with shoes on on carpets) vaguely listen to any concerns and leave with no action - when this was raised on the phone to a guy called Richard who comes to ‘inspect’ your property he was then rude and called me a liar about having to take time out of work to inspect when actually it was my partner that had to come home early as they have no consideration for working people don’t do weekends or after half past 4 but this is a ‘must’ every 3 months ! Absolute joke of a company and would advise any landlords to steer well clear as the money your tenants are paying for this service is NOT well spent !

Dan · 6 July 2020

5/5

Google

Staff are very professional, helpful and friendly. They are very knowledgeable on sort out all the problem, leave us peace in mind

Chris · 16 April 2025

5/5

Google

Lets Move Estate Agent have been extremely helpful and supportive during the time I have been property searching. Liz in-particular has been a massive help to me, she always responded to my emails quickly and answered any questions I had. I would 100% recommend this agency.

Bethany · 29 March 2024

5/5

Google

They made moving in as a student so simple and easy, and have really good, quick and contactable customer service. Very genuine student letting agents, and have the majority of the student houses in Newport

Lucy · 4 October 2024

5/5

Google

Brilliant Service, highly recommend Great communication from Denise! Application process is quick and easy to use!

Stuart · 9 October 2022

5/5

Google

Fantastic Service everything was so straightforward from start to finish

Ray · 31 July 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Lets Move's Google reviewsLeave Lets Move a review

Questions about Lets Move Newport

How many reviews does Lets Move Newport have?

Lets Move's Newport office has 244 reviews across two platforms: 231 on Google, 13 on Facebook (across the whole business).

What is Lets Move Newport's rating?

Lets Move Newport is rated 4.7 out of 5 across all 244 reviews, and 4.6 out of 5 on Google from 231 reviews.

Where is Lets Move's Newport office?

Lets Move Newport, 2 Wellington Road, Newport, TF10 7HD.

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