Trusted Agent profile
★★★★★
244 reviews across 2 platforms
2 Wellington Road, Newport, TF10 7HD
Lets Move's Newport office at 2 Wellington Road is rated 4.7 out of 5 across 244 reviews on two platforms, including 231 Google reviews rated 4.6.
Every review we hold for the Newport office, from every platform, shown as written. First names only.
5/5
GoogleI would recommend Let's Move Estate to any one who is interested in renting a house. They provide excellent service and communicate with clients in timely manner. The quality of service is of high professionalism. It has been a pleasure for me to do business with Lets Move Estate Agents.
5/5
GoogleDenise was amazing with us today. She was really knowledgeable about the area and the home. Gave us proper thorough walk around and answered all of our questions. Denise talked us through all the options and was just really nice. Would definitely go with Let's Move and Denise again!!!
5/5
GoogleThank you so much to Denise… you’ve gone above and beyond … you are a real credit to the business. I was unable to make the viewing however Denise made it possible with a video tour. If Denise see this “Thank You, your brilliant x”
5/5
GoogleDenise has been so helpful and friendly. She showed us around a property, providing clear information and honest opinions. She mentioned not only the pros but also the cons of each property we viewed. I am so impressed by her professionalism and warm smile.
5/5
GoogleI'd highly recommend Denise and the Let's Move team!! Having never rented before I didn't know what to expect, but Denise has guided me through the process and helped find something perfect for me the family.
1/5
GoogleAvoid at all costs! It is essential to read the tenants act 2019 before engaging into contract with this scumbag company. They will try to break all the laws! Make sure to take as many photos when moving in as possible. Wendy none stop hounded us, trying to coerce us into getting rhe house professionally cleaned. Despite it very clearly stating in the tenants act 2019 that a landlord cannot force tenants to professionally clean the house. Next she tried to over charge us dramatically on scuffs on the wall. We had quite a few tenants in the house and the walls were painted with a really cheap low quality paint that would scuff if you even looked at it. She tried charging us for 19 walls, which is disgusting. Next she tried charging us for cleaning despite not actually having an invoice or any cleaning carried out, and she was going to charge us for cleaning after all the decorators had gone through. The next malicious charge Wendy tried to charge us with was late rent payments. Once we pointed out in the tenants act that it says you cannot charge for late rent payment until after 14 days she very quietly cowardly changed it without saying. Our whole experience with let's move was horrible. It took ages to get anything fixed in the house, and constantly throughout our tenancy had problems with the fire alarm waking us up at 2am, and not once was there any bit of sympathy or apology. We would have workmen and inspectors just randomly walk into our house without 24 hours notice. It will not be long before someone takes them to court and gets them prosecuted for their constant dirty illegal tactics. They solely rely on their monopoly of student housing in Newport and very much abuse it!
5/5
GoogleVery good service. Liz was very helpful and answered all the questions we had very quickly. I would trust to use them again
5/5
GoogleLets Move have managed our rental properties for a couple of years and we've been so impressed. Craig runs a great operation and a special shoutout to Wendy who manages the properties with great care and attention.
5/5
GoogleHighly recommend Let's Move. Liz was extremely helpful throughout the whole process and very speedy in responses to any queries.
5/5
GoogleLiz has been great! Very quick to respond to any queries and get my new tenancy sorted. Thanks for all the help :)
5/5
GoogleBy far the best letting agents going! The support and reassurance from Liz, gareth and craig during a worrying time of the landlord wanting to sell up all the way through told not to worry they will help us and they did exactly that! Massive thankyou to you all we couldn't be happier with you all you go above and beyond. Jody & Matthew
5/5
GoogleI recently used Let's Move Estate Agents to help me find and settle into a new rental property in Newport, and I couldn't be happier with their service. From start to finish, the team was incredibly professional, friendly, and attentive to …
5/5
FacebookLiz and all the staff we dealt with were super friendly and really went above and beyond, any questions or queries we felt we could ask without feeling like a burden. Thank you so much xx
5/5
GoogleI have had a great experience with Let’s Move, Liz has been excellent! All questions were given answers instantly. Super happy!
5/5
GoogleThe service I had with Denise has been impeccable. Patient, attention to detail and knowledge of what she's doing. Great service overall and pleasant to talk to. Some great personal tips too from conversation I had with her
5/5
GoogleDenise is wonderful! So helpful, super warm and friendly, I knew my property was in safe and reliable hands. Looking forward to a long relationship with Denise and all at Let’s Move 👌🏽 …
5/5
GoogleBrilliant service provided by Craig and team. Willing to assist you with any problem both in and out of office hours, very accommodating and understanding of issues and will work with you to resolve them quickly.
5/5
GoogleHighly recommend!! Liz at let’s move was brilliant in helping us find a new property, she found somewhere perfect for us really quickly, without any stress. Thank you
5/5
GoogleDenise is so very helpful! She loves her job and it’s obvious how much she enjoys helping people to find their new home. Very professional in every way. Highly recommended!
5/5
GoogleGreat experience with let’s move. Always prompt and clear response. We are really thankful to Liz for looking after us. She helped us going through from applying to signing the contract. Great person in good company.Thank you x
5/5
GoogleIt has been a pleasure doing business with Let's Move Estate Agents. In my dealings with the Company, I found everyone, very knowledgeable, professional and dedicated.
5/5
GoogleCouldn’t recommend Denise anymore for helping us with our property! Continuous communication which helped things move along quickly and overall just lovely person to deal with
5/5
FacebookGreat experience with let’s move. Always prompt and clear response. We are really thankful to Liz for looking after us. She helped us going through from applying to signing the contract. Great person in good company.Thank you x
5/5
GoogleReally happy with the service from let’s move especially Denise! Very helpful and lovely throughout the whole process! Would highly recommend☺️
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lets Move's Newport office has 244 reviews across two platforms: 231 on Google, 13 on Facebook (across the whole business).
Lets Move Newport is rated 4.7 out of 5 across all 244 reviews, and 4.6 out of 5 on Google from 231 reviews.
Lets Move Newport, 2 Wellington Road, Newport, TF10 7HD.
