Hill Residential Limited Newport reviews

★★★★★ 5/5

Trustpilot

Commendation for Outstanding Service by Repair Technician Mike Lewis

Today, I am extremely grateful for Hill's assignment of repair technician Mike Lewis to come to my home and address the issues that needed fixing. Mike is a highly experienced repairman who has a knack for resolving various types of problems. He is diligent, courteous, and works efficiently, making him an exceptional and rare asset. I am highly satisfied with his service.

Jim · 9 August 2023

★★★★★ 5/5

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Wonderful experience first time We had…

Wonderful experience first time We had a wonderful experience buying our first home with Hill all sales was fantastic throughout process they were happy to answer any questions and happy to help first Faik came to help with small issue on flat very polite and and great attitude done all work Faik was very professional an respectful than you to all

Tina · 28 August 2023

★★★★★ 5/5

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RIchard did a fabulous job

RIchard did a fabulous job , super efficient and Friendly , best Dan

Dan · 1 October 2026

★★★★★ 5/5

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Thumbs up for Mike

Mike Lewis has helped me with a number of snags during the year. Today, he helped examine the broken sealants outside the windows, and fix them. He also took the initiative to re-do an ugly mastic done by another handyman. It is lucky that Hill has Lewis who always did a descent job, and was able and willing to communicate the technical details.

Amy · 1 June 2026

★★★★★ 5/5

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Alan from Hill

Alan from Hill, and I can't praise him enough for his exceptional customer service. Throughout a lengthy and complex case, Alan consistently went above and beyond to ensure everything was handled smoothly. His transparency, friendliness, and dedication to doing a good job were evident from the start. Despite the extended timeline, Alan kept me informed at every step, making the process much more manageable. His commitment to helping and his approachable demeanour truly set him apart. I highly recommend Alan for his outstanding service and unwavering support.

Ryan · 26 May 2024

★★★★★ 5/5

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Raalf Fallaha had provided an excellent…

Raalf Fallaha had provided an excellent service to repair my house!

Heung · 8 October 2026

★★★★★ 5/5

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Hills Continued Support

Once again we’ve had an excellent experience with Hill operative Simon doing work on our new home in Capstone Fields. He went above and beyond whilst sorting snags and gave useful advice on how to get some other bits done.I’d also like to thank Lyndsay on her excellent at home visit and the speed in which her and her colleague Nicole were able to sort some issues we had.Finally Alan in the sales office has continually been friendly both pre and post sale and kept up excellent communication throughout the entire sales process.

John · 18 May 2024

★★★★★ 5/5

Trustpilot

Raalf was superb!

I would like to give my biggest thanks to your operative Raalf Fallaha, he arrived promptly ahead of schedule to carry out works alongside a carpenter. It was anticipated that the job would take all day, but as he prepared and was organised, it was completed within just a few hours.Raalf was very friendly and so good with my dogs. It's always nice when operatives are personable and genuine .Gob job Raalf, you are an asset to Hill's

Marbel · 14 June 2024

★★★★★ 5/5

Trustpilot

Great experience so far

We are continuing to work with Hill on the snags at our property at Capstone Fields. It has been a very smooth journey. Nicole has been very responsive and has sped up the process when needed ensuring nothing seems like too small of a problem to be fixed. Simon the site operative fixing things has been exceptional. He worked really hard and super quick to get everything done before we moved in. He was meticulous and even found a couple more snags to report and fix.

Charlotte · 3 May 2024

★★★★★ 5/5

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Peter Miller is great!

Peter Miller attended our property to mastic round the toilet and shelf after having it replaced. He arrived on time and He was dressed in full uniform introduced himself upon knocking so at the door and took his shoes off before entering the property. He completed the job to a high standard and was very quick and efficient he left no mess and ensured we were happy with the job before leaving. He was very polite and friendly and even asked us how we were getting on with the house and if we are happy. Very nice gentleman and a good worker. Thank you Peter :)

Rebekah · 23 April 2024

★★★★★ 1/5

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I am deeply disappointed with the…

I am deeply disappointed with the service provided by Hill Developers, particularly regarding the installation of a cooker hood in my home. Despite assurances and the trust placed in them, my experience has been nothing short of frustrating and unacceptable.One glaring issue that highlights the lack of attention to detail and disregard for quality is the absence of a carbon filter in the cooker hood. This oversight is not only a breach of trust but also a significant inconvenience. It's inconceivable that such a basic component would be overlooked, especially considering the implications for air quality and safety in the kitchen.Furthermore, my attempts to address this matter with Hill Developers have been met with indifference and a reluctance to take responsibility. Despite raising the issue multiple times, there has been no acknowledgment of the oversight, let alone any action taken to rectify the situation.The lack of accountability and poor communication from Hill Developers is deeply concerning. As a customer, I expected professionalism and integrity, neither of which has been demonstrated in this instance.In conclusion, I urge others to exercise caution when dealing with Hill Developers. My experience has been marred by negligence and a disregard for customer satisfaction. It is my hope that by sharing this review, others will be spared from similar frustrations.Feel free to adjust the review to better reflect your personal experience and feelings.

Sammy · 19 April 2024

★★★★★ 5/5

Trustpilot

Outstanding Blind Fitter: Exceptional Service and Expertise

We recently had the pleasure of having Mike Lewis to install blinds in my home in Marleigh. From start to finish, Mike demonstrated professionalism, expertise, and a commitment to customer satisfaction. He arrived promptly at the scheduled time, worked diligently to complete the installation in a timely manner, and maintained a clean and organised work area at all times. His friendly manner made the entire experience a pleasure.Overall, the quality of the workmanship was impeccable and I cannot recommend Mike highly enough. Thank you, Mike Lewis, for a job well done!

Wai · 12 April 2024

★★★★★ 5/5

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The people great

The people great. Hoss was so courteous and understanding. So was Theresa.

Greenenergy · 2 June 2026

★★★★★ 5/5

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Exceptional Service and Expertise from Faik for Door Repairs

I recently requested repairs for a damaged entrance door, and this morning, Faik from the contractor Hill's team attended to it. I was thoroughly impressed by his expertise and efficiency. Faik was not only patient in explaining his approach to repairing the door but also provided clear instructions on the next steps. He outlined the forthcoming procedure, indicating his return to paint the door, and set clear expectations for the next visit. Specifically, he mentioned that the painting would require a full day's work and advised me to prepare accordingly. I'm now awaiting a call from Hill to schedule the painting appointment. Based on my experience, I sincerely hope to have Faik handle the job, given his exemplary service.

Kenny · 10 April 2024

★★★★★ 5/5

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Linda Goodman has made the experience…effortless and easy … thank you so much ! Angela also always provides us with a smile and has been so keen to help us measuring spaces for furniture … thank you

Linda Goodman has made the experience of buying our property in Croxley Green effortless … she has been amazing from start to finish . Linda has helped us in so ways and has been so professional , kind and caring in every single aspect of her job role . We could not have asked for someone nicer than Linda … she has been amazing and we would like to thank her for all that she has done for us as a family .

Helen · 20 December 2025

★★★★★ 5/5

Trustpilot

Raalf Fallaha to the rescue

Raalf Fallaha was super with the job and more. Went beyond the assigned job and did an excellent touch up and fixes and even the mould in my bathroom which I’m forever grateful for for his time and all the advice he’s given. Thank you ever so much for such an amazing service/job.

Luse · 18 December 2023

★★★★★ 5/5

Trustpilot

Peter Miller & Michael Chapman were at…

Peter Miller & Michael Chapman were at The Beacons and very kindly tightened loose bolts found in the car parking area which were a concern for the residents.

Elaine · 22 January 2026

★★★★★ 5/5

Trustpilot

Very pleased with the service today

Raalf Fallaha was who visited today. Very nice guy. He came to fix a door that was catching and he also checked the other doors for me which he discovered another door needed attention and carried that out too and also managed to fix my bath tap which I had an additional appointment for so I'm very pleased he managed to get all that done at the same time.

Johanna · 10 October 2024

★★★★★ 5/5

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michael perry fixed my door

michael perry fixed my door , securely fastened

Precious · 9 October 2026

★★★★★ 5/5

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Thanks michael perry for fixing my…

Thanks michael perry for fixing my kitchen plinths

Ahlam · 9 October 2026

★★★★★ 5/5

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Exceptional Service and Beyond: A 5-Star Review for Simon

I had an excellent experience with Simon, who came to repair my door lock. He arrived just 5 hours after contacting the company, which was impressively fast. Simon was not only polite and quick in fixing the door but also took the extra step to explain the vent and location the bathroom heater switch, adding value beyond the immediate repair.I'm giving Simon a well-deserved 5 stars for his outstanding service, professionalism, and the helpful tips he shared. His assistance greatly improved my day, and I highly recommend his work.

LL · 25 March 2024

★★★★★ 5/5

Trustpilot

Michael Perry - Very Helpful and Professional!

Michael was super punctual for an early appointment at 8am and came so well-prepared with overshoe covers, plastic sheets, etc. He expertly fixed the cracked grouts in my bathroom and a spot that looked like a nail pop in my bedroom. He had all the tasks done very efficiently and did not compromise on quality at all! He even helped to wipe away excessive grout afterwards and answered all my questions patiently. Thank you so much, Michael!Last but not least, the customer services team are also very responsible and arranged this visit quickly after receiving my report. When they thought the problems were not yet fixed because of a delayed status update on the system, they tried so hard to contact me and make sure everything is properly handled. The whole experience has really changed my perception about builders in this country!! Probably one of the best!

Cindy · 22 March 2024

★★★★★ 5/5

Trustpilot

Andy has been Helping with cosmetic work on my Home, after identifying a leak

Andy Delaforce has been helping me fix a leak , and has come back again to finish off all the final cosmetic work, insuring the place is as good as new. He is always brings a cheerful approach to his work , and is very respectful of my home. Hill are lucky to have such a great member of staff. I'm also very Happy with Hill's after care, Customer service team , they get back to me when they say they will, and want to make sure you are happy with all the work completed, which I am.

Colin · 20 March 2024

★★★★★ 4/5

Trustpilot

Amazing viewing arranged by Hoss and…

Amazing viewing arranged by Hoss and the team. Fantastic service. Many thanks

Leo · 24 May 2026