5/5
TrustpilotRaalf was extremely helpful and fixed…
Raalf was extremely helpful and fixed our issues
Agent replied · 10 June 2024
Hello Blake,Thank you for your review. Raalf will be happy to hear.Many thanks,Hill Customer Service
Trusted Agent profile · Newport
Hill Residential Limited Newport reviews
★★★★★
1,371 reviews across 1 platform
London Road, Newport, CB11 3PN
Hill Residential Limited's office in Newport, at London Road, is rated 4.9 out of 5 across 1,371 reviews on 1 platform.
Reviews
Every review we hold for the Newport office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotBradley Positive Review
I highly recommend Bradley due to his excellent detail and punctuality. He made everything extremely clean and tidy and he had excellent service and responsibility. 5/5 would hire again.
5/5
TrustpilotExcellent work by Mike Lewis
We were visited by Mike Lewis from Hill to look after an issue. We appreicate Mike's work (and Hill's support) very much. The work was completed to the highest quality! Many thanks to Mike.
5/5
TrustpilotWe would like to thank Bradley Sullivan…
We would like to thank Bradley Sullivan for his effort to help us replace the bathtub and fix the shower screen. He has done his job professionally with great care. We appreciate his work so much.
5/5
TrustpilotTerry was brilliant
Terry was brilliant. On time, polite and did a great job
Agent replied · 13 June 2024
Hello Joanne,Thank you for your positive review.Many thanks,Hill Customer Service
5/5
TrustpilotWonderful and friendly service from Richard !
Richard was extremely polite and friendly! He talked me through step by step with my issues and helped advise me for next time! Would definitely recommend for anything !
5/5
TrustpilotWe had Raalf Fallaha twice coming to…
We had Raalf Fallaha twice coming to oir property to fix the venyl.in the kitchen. Raalf was very efficient, fixed the issue very quickly and has done a good job. He's got excellent customer service and is a very pleasant presence
5/5
TrustpilotBarry was sent by Hill to paint the…
Barry was sent by Hill to paint the ceiling and to apply mastic in the shower. Barry did a great job and he went above and beyond. He made sure at the end we were happy with all the work.
5/5
TrustpilotReally appreciate the help from Barry…
Really appreciate the help from Barry on sorting out paintwork, which was in the heatwave!
5/5
TrustpilotAlan Deadman, very polite and professional.
Always on time, polite and got job done after asking what I would like
5/5
TrustpilotGraham came completed the job was…
Graham came completed the job was polite Courteous and professional. Although I was not thrilled for this to have to be done on a brand-new property, I cannot speak highly enough of Graham who as I said completed the job Promptly and cleaned up after himself. Just as I was about to submit, I noticed a comment that I agreed to your terms and conditions. I agree solely to this review of Graham‘s work. I do not automatically consent to you using my data for anything other than the purposes of this review.
5/5
TrustpilotBradley is always very helpful
Bradley is always very helpful, polite and professional. The standard of work he’s done at our house is always very good.
Agent replied · 10 June 2024
Hello Paul, Thank you for your feedback, we will pass on your kind words to Bradley. Many thanks, Hill Customer Service
5/5
TrustpilotJames Lennox was very efficient
James Lennox was very efficient, did the job quickly and cleanly, polite and friendly. A good representative for a great company
Agent replied · 10 June 2024
Hello Joanna, Thank you for taking the time to leave a review, your feedback is appreciated.We are pleased that James rectified your issues in a timely manner and that you are happy in your new Hill home.Many thanks,Hill Customer Service
5/5
TrustpilotWonderful after sales experience!
We had a wonderful after sales experience with Hill.Georgia, our customer relations coordinator, was extremely helpful and responsive. She made sure all our needs were met and played a crucial role in liaising with different people on the team, which definitely made the entire move-in experience a smooth and easy process. Bradley helped fix different minor flaws around our house and carried out handyman jobs (e.g. filling chips and repainting doors, mounting coat hooks, etc.) to make sure my home was in the best condition for my family and I to live in. His craftsmanship and attention detail was incredible.Overall, we had a wonderful after sales experience with Hill. Thank you to the team!
5/5
TrustpilotSuper helpful handyman
Typical of our experience with Hill's operatives so far, Simon was more than happy to go to extra mile to give us a helping hand, including letting have and use his tools! :)
5/5
TrustpilotRaalf Fallaha has been amazing
Raalf Fallaha has been amazing. Went the extra mile! Fixed the walls and door to a high standard! Friendly and straight to the point! Amazing lad!
5/5
TrustpilotNice finishing Peter Miller
Nice finishing Peter Miller, thanks for your efforts this week in picking up most of the decoration snags. Sorry I didn't get the chance to say goodbye before you left! Have a great Christmas.
5/5
TrustpilotAlan Darnell is an extremely skilled
Alan Darnell is an extremely skilled, knowledgeable and polite operative who works with respect in your home. His work is 5 star and he is an asset to Hill. Thank you Alan for all your hard work!
5/5
TrustpilotExcellent efficient service
Excellent efficient service. Thanks Simon.
Agent replied · 10 June 2024
Hello Elizabeth, Thank you for your feedback, it is very valuable to us. Many thanks, Hill Customer Service
5/5
TrustpilotMichael Chapman was excellent
Michael Chapman was excellent. Arrived and fixed a broken lock in record time - even squeezed us in at the end of his work day, last minute. Great service, thank you!
5/5
TrustpilotExcellent job done by Michael Butterworth, Paul and Sean
Excellent job done by Michael Butterworth, Paul Lambert and Sean!Several days ago we came back to Cambridge and some residual things of the new home would need to be fixed.Michael Butterworth, we specifically would like to thank you for your prompt response and every fast solutions provided for all of the issues that needed quick services including front door reprinting, patio and window doors’ fixation, dishwasher repairing. Your incredible professionalism, patience with our short notices and understanding really impressed us! We would like you to know that we are grateful for your kind support and your fast solutions provided really helped us out during our short stay in Cambridge.Our thanks also to Paul Lambert and Sean who have been efficiently fixed the problems with very high quality! Thank you, Michael, Paul and Sean for your excellent service and your kind accommodation!
5/5
TrustpilotThank you Hill!
As a first time buyer we have had a couple of minor snags that Hill has been excellent about sorting out. Sarah Heather- the customer service coordinator in particular has been extremely helpful and responsive to my emails. She has always followed up after the works have taken place to make sure we are happy and everything is okay and kept up informed of any delays or upcoming appointments. Really grateful for the excellent service.
1/5
TrustpilotI recently purchased a hill property in…
I recently purchased a hill property in January 2024 and I have since had a sewage smell coming from my bathroom (since I’ve moved in) the smell is worse when the weather is bad outside and circulates the entire flat at times. I have reported this so many times and it’s now March and nothing has been done. I have reported this via the housing ombudsman and made formal complaints with the housing association. One plumber came out a few days ago (finally) and stated it was too big of a job for him to do alone. Confirmed there was a draft through the flusher and that there is a smell coming from behind the unit which he couldn’t access. He then left and I heard nothing back. This company needs closing down, they are cowboy builders and if I knew what I knew now I’d have never purchased this property
5/5
TrustpilotWe would like to thank Daniel Philips…
We would like to thank Daniel Philips for helping us to repaint the wall and all the works that he helps. Dan works delicately and professionally, it is good to have Dan to help us.
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