Every review we hold for the Newport office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRAALF FALLAHAS GOOD WORK
Not much of a fan of hill personally, we haven’t had the best experience but Raalf Fallaha on the other hand, what a legend He popped round, smashed out the jobs professionally and swiftly without cutting corners. He turned up on time and was very polite, well dressed and equip for the jobs he had on.5 stars for Raalf
Mytch · 10 November 2023
Agent replied · 10 June 2024
Hi Mytch,Thank you for your review. We really appreciate you taking the time to share your experience. We are glad Raalf was able to demonstrate Hills commitment to excellence. We will be sure to pass on your kind words.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotFabulous customer care
Having recently moved into a new Hill home I wanted to give a shout out to our Sales Executive Maria Gatehouse. Fabulous customer care and support from the minute we expressed an interest in the development right though to moving in almost 1 year later. Maria's help and genuine care guiding us through the ups and downs of selling our house and buying our new Hill home was invaluable. Nothing was ever too much trouble. We couldn't have done it without her! Thank you!
KAm · 25 June 2024
★★★★★ 5/5
TrustpilotGood and efficient service
Alan was very friendly, fixed the problem efficiently and well. No complaints
Anna · 10 October 2023
Agent replied · 13 June 2024
Hello Anna,Thank you for your feedback. Alan will be happy to hear.Many thanks,Hill Customer Service
★★★★★ 1/5
TrustpilotHill residential are an inconsiderate contracter
Hill residential have been building flats on the meadows estate in Cambridge for the last couple of years. They do not care about the residents in the estate next to the building site. The lorry’s have ruined the vegetation and round abouts by driving over them , the workman park all over the estate with no regard for the residents , People have complained but nothing changes , Hill residential have made living on the meadows absolutely hell for the residents . They do not care they continue to park everywhere and make life difficult
Tracy · 19 June 2024
★★★★★ 5/5
TrustpilotRichard
Richard is very friendly and really helpful. Willing to go the extra mile to get the job done to a timely manner whilst maintaining great quality work! Thank you so much!
Stacy · 3 July 2024
★★★★★ 5/5
TrustpilotRichard went above and beyond to fix…
Richard went above and beyond to fix the door on my balcony and he organised a follow up for an issue he couldn't resolve due to missing parts.
Ryan · 22 August 2024
★★★★★ 5/5
TrustpilotBradley Sullivan is a fantastic worker
Bradley Sullivan is not only a marvelous worker performing an incredible work, but he is also very polite and diligent, that it is very appreciate it when somebody comes to your home.
Miss · 13 June 2024
★★★★★ 5/5
TrustpilotMichael chapman
Michael chapman, has done a great job on my flat , 20 Roman field stoke Hammond.
Patricia · 1 June 2026
★★★★★ 5/5
TrustpilotAn excellent job
I reported some issues with door and window seals. Hills sent Simon to review. Simon was very professional and efficient. He solved the problems. I am so grateful to his help and excellent work.
Wendy · 2 May 2024
★★★★★ 5/5
TrustpilotAndy is a good and responsable person
Andy is a good and responsable person. Thank you so much!
Rachel · 18 October 2023
Agent replied · 10 June 2024
Hello Rachel,Thank you for your feedback.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotSimon (Hil Operative)
Simon attended late on a Friday but completed everything to a high standard and was also really jolly, not trying to rush away just because it was Friday. He also gave some good advice. Thanks Simon
Victoria · 22 March 2024
★★★★★ 5/5
TrustpilotFaik
Faik was very helpful, respectful , kind and tidy . He completed most jobs that had to be done and helped me loads with the admin team. He was very good and I am satisfied with the jobs. Thank you very much Faik.
Arianna · 17 October 2023
★★★★★ 5/5
TrustpilotExcellent repair and paint work
Today Paul Lambert came to do some final snagging. What I thought was a straight-forward simple fix, actually turned out to require more technical ability, care and experience to repair it to a state better than it was before. Excellent work! He was also friendly, polite and pleasant to spend time with, as we literally waited for the paint to dry! Many thanks.
T · 4 July 2023
Agent replied · 10 June 2024
Hello T, Thank you for taking the time to leave us a review. We are glad to see Paul was able to fix the issues you faced, and we will make sure we pass on the feedback. Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotGreat service
Michael Chapman was really kind and help for our issues.
Eve · 10 November 2023
Agent replied · 10 June 2024
Hello EveThank you for your review. We will pass on your thanks to Michael.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotAlvin was in time when I said that I…
Alvin was in time when I said that I will be home. He was very helpful and friendly and explained to me the issue what I had. Very hind of him
Mihaela-Simona · 25 June 2024
★★★★★ 5/5
TrustpilotSimon was very friendly and gave good…
Simon was very friendly and gave good advice for where to go to get the paint to do touch ups and let our toddler watch him while he did his work. The job was completed well and within a good time frame.
Edward · 10 November 2023
★★★★★ 5/5
TrustpilotBarry
Barry was great. Tidy, knowledgeable and polite. Would highly recommend.
Charlotte · 9 November 2023
Agent replied · 10 June 2024
Hello Charlotte,Thank you for your positive review.Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotAlan Deadman- Snagging
I had Alan Deadman attend to my apartment today and he was incredibly thorough and helpful with the work he completed for my snagging. Very friendly conversation and great job overall, thanks Alan! :)
Becky · 25 April 2024
★★★★★ 5/5
TrustpilotFaik has been nice and professional
Faik has been nice and professional. He did an excellent job,
Mr · 10 October 2023
Agent replied · 13 June 2024
Hello Mr Sheng,Thank you for your feedback.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotAlan Deadman 👍🏼
Alan Deadman is the best about. Always on time and gets the job done plus more. Will go out his way to make sure everything is ok and exactly how it should be. Always polite and puts the customer first. Thank you Alan!
Alex · 9 October 2023
★★★★★ 5/5
TrustpilotVery professional and managed the…
Daniel and Alan were Very professional and managed the problems they had to deal with. The work they have done so far looks great
Andrew · 15 October 2024
★★★★★ 5/5
TrustpilotProfessional Technicians
We newly move into the house and need help to install a garden gate door lock and a window blind. Hill customer relationship officer understood our needs and arranged two technicians, Mike Lewis and Peter Miller, to come. They are very friendly and professional to complete the installations. Mike also did an extra mile to adjust the oringal gate alignment so that all the gate locks can be properly locked. Thank you so much.
Christina · 11 September 2024
★★★★★ 5/5
TrustpilotAlan Deadman was very helpful and…
Alan Deadman was very helpful and resolved an issue we had with a cracked door. Very friendly also and made me feel comfortable with the work he was carrying out, informative with what he was doing
Ashleigh · 11 March 2024
★★★★★ 5/5
TrustpilotMichael Perry came to fix my front door…
Michael Perry came to fix my front door great job would definitely recommend also thank you to Angela Boyle for organising the repair
Andrew · 22 October 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
