Every review we hold for the Newport office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat Experience and Excellent Quality
It has been such a great experience to buy our house from Hill. Its attention to detail and craftsmanship are superb. Also, its commitment to quality is what sets it apart from other developers. Geroge, who is professional, kind and considerate, has made this buying process extremely smooth. He has always gone above and beyond to help us at every stage. I highly recommend both Hill and George to my friends if they want to buy their dream houses.
CC · 6 July 2022
Agent replied · 10 June 2024
Hello CC, Thank you for taking the time to leave a review, it is great to hear when our homeowners have a positive experience with us. We will pass you kind words onto George, who I'm sure will be thrilled. Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotAlan Deadman was really polite and got…
Alan Deadman was really polite and got my lock fixed within a short period. Amazing service! Keep it up!
R.H · 17 August 2023
Agent replied · 24 August 2024
Hello Rafi,Thanks for taking the time to leave us positive feedback.Many thanksCustomer Service
★★★★★ 5/5
TrustpilotFaik was very swift and friendly
Faik was very swift, on time, and completed all the works to a high standard. He also was very friendly and made sure I was satisfied with everything before leaving.
Aulon · 11 October 2024
★★★★★ 5/5
TrustpilotDaniel Philips was very nice and…
Daniel Philips was very nice and helpful. He finished the work swiftly and clean up for me.
Jenny · 25 September 2023
Agent replied · 13 June 2024
Hello Jenny, Daniel will be pleased to hear your positive review.Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotEffective customer service
Faik was very effective, completing all the repairs very well and in a short amount of time.
Diana · 25 September 2023
Agent replied · 10 June 2024
Hello Diana,Thank you for your positive review. Faik will be pleased to hear your kind words.l.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotEfficient and helpful worker
Alan Deadman was extremely nice and helpful. He came on time and worked efficiently.
Iman · 6 December 2023
Agent replied · 10 June 2024
Hello Iman,We appreciate your feedback regarding Alan's recent visit.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotSimon Cowdrrey very good in his work…
Simon Cowdrrey very good in his work and expertise, he did his job very professionally, thank you very much for such an employee. And Very decent and respectful employee.Thank you Simon
Mr · 20 September 2024
★★★★★ 5/5
TrustpilotOutstanding service and professionalism
Having had many decades of experience in buying property in the UK, I have found Hill and every member of their team to be outstanding at every level. From those in the sales suite, the aftercare team and all the way up to the regional management team they are all consistently professional, highly responsive, well informed and very supportive. The aftercare has been exceptional and not limited to just snagging in the months after moving in but also well beyond. They have gone above and beyond to ensure that those that buy and live in a Hill property have the best experience. Their pre-sale service is also excellent.They’re an impressive and very friendly team.
HM · 1 September 2024
★★★★★ 5/5
TrustpilotHill's after-sales service is really…
Hill's after-sales service is really professional. Thanks to Michael Chapman who has been working on the cracked wall at my house since 8am this morning. He not only repaired the ceiling very well but also cleaned the project site very carefully.
Pan · 18 March 2024
★★★★★ 5/5
TrustpilotFriendly and respectful
Michael Chapman and Bradley Sullivan were so friendly and respectful as they worked on fixing damp damage on several walls in the house. They spent three days working on it, and were always mindful of my work meetings when they worked. Thank you!
Miranda · 4 February 2024
★★★★★ 1/5
TrustpilotShoddy Workmanship and Subpar Quality: A Nightmare in New Construction
I'm extremely disappointed with the construction quality of my flat. It’s clear that the job was rushed, using subpar materials and unqualified builders. A new building should not have these ongoing issues, severe piping problems, continuous leaks, and overall poor workmanship.The materials used are of very low quality, and the standards are even worse. What’s more frustrating is that no one seems to care or offer any real help. I would not recommend this company to anyone looking for a reliable and well-constructed home.
David · 29 August 2024
★★★★★ 5/5
TrustpilotBen is amazing
Ben is amazing ! He is very professional, kind and thoughtful. He always does a fab job and I would be very happy for Ben to do any works. You are lucky to have such a conscientious worker. He is a good representative for your company. Thank you
Lorraine · 9 October 2023
★★★★★ 5/5
TrustpilotThank you Phil 🙏🏼
Thank you Phil 🙏🏼 Phil came at the end of my house inspection to fix any outstanding defects. He did a great job and was so friendly and helpful. Nothing was too much. Thank you, again, Phil for being great!
Rebecca · 3 April 2024
★★★★★ 5/5
TrustpilotMichael perry came and fixed my kitchen…
Michael perry came and fixed my kitchen draw and done a good job thanks to angela boyle for organising the cisit
Kian · 26 May 2026
★★★★★ 5/5
TrustpilotEfficient and effective
Efficient and effective. Many thanks to Alan Deadman for getting us sorted.
James · 3 January 2024
Agent replied · 13 June 2024
Hello James,Thank you for your review. We will pass on your thanks to Alan.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotFantastic after care
What fantastic spec houses this company builds. Coming from a new build to then this one has just been a massive upgrade for my family. But the added magic the experience was the after sales team I would like to give a special mention to particular individuals which are Laura who done the hand over and Kish who is site manager where my home is now. They have both gone above and beyond to sort and issues weather small or big and really made our new house a home. I would highly recommend this developer in the future.
Joe · 21 August 2024
★★★★★ 5/5
TrustpilotGreat work!
Raalf Fallaha was a very efficient and quick! The job looks great, he was very clean and put everything back where it was in my home. Thank you!
Cpw · 24 October 2024
★★★★★ 5/5
TrustpilotRichard is a very nice gentleman
Richard is a very nice gentleman, very helpful and understanding. He knows what he is doing and give his best in everything he does. Thanks Richard for your kindness and perfection.
Joseph · 4 September 2024
★★★★★ 5/5
TrustpilotWe have enjoyed the most professional…
We have enjoyed the most professional and friendly service from Andy (Delaforce) today. He has been very patient and attentive to our little defects on the ceiling and took the initiative to help us with other issues we raised. We really appreciate his work.
Miss · 17 October 2024
Agent replied · 10 June 2024
Hello Miss Lam,We are happy to hear you were pleased with Sarah's recent assistance. We will be sure to pass on your feedback.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotBrilliant service, 5 Stars
Brilliant service, Daniel was very respectful of the property and made sure that all my furniture was covered and tidied up after himself. The work undertaken was finished to a high standard. Very happy with the result.
Matt · 15 May 2024
★★★★★ 5/5
TrustpilotThanks Simon Cowdrey for coming to fix…
Thanks Simon Cowdrey for coming to fix the mastic sealant in my shower. Simon is cheerful, helpful and skilful.👍👍👍
Donna · 26 June 2023
Agent replied · 10 June 2024
Hello Donna, Thank you for your feedback. We will be sure to let Simon know.Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotGreat service from Mike
We have been helped by Mike Lewis to install our new curtains. He has been very precise and did and did an excellent job! Thank you very much!
Alessandra · 14 October 2024
★★★★★ 5/5
TrustpilotGood
Kelvin was friendly, professional and fixed all the issues that he could.
Abbie · 16 December 2023
Agent replied · 10 June 2024
Hello Abbie,We appreciate your 5* review. Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotGreat customer service
Faik was great, very respectful and did the job to an excellent standard. Even offered to help me with shelfs i was putting up. While he was waiting for the paint to dry on the job. 10/10 customer service! Thankyou
Romeyann · 9 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
