Trusted Agent profile · Newport

haart Newport reviews

4.7

★★★★★ Excellent

935 reviews across 1 platform

11, Bridge Street, Newport, NP20 4AL

haart's office in Newport, at 11, is rated 4.7 out of 5 across 935 reviews on 1 platform, including 935 Google reviews rated 4.7.

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4.7 / 5

935

Reviews on Google

This office

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Reviews

Every review we hold for the Newport office, from every platform, shown as written. First names only.

5/5

Google

Leanne has recently helped us get added to the contractors panel. The process was very simple and all staff are very supportive. Leanne has been amazing through out, very professional, polite and a real credit to the company!

Joshua · 16 June 2022

Agent replied · 15 June 2024

Good morning Joshua, many thanks for your 5-star review for us, and feedback on Leanne's amazing service. Have a great day!

5/5

Google

Daniel Smith was an absolute delight showing me and my fiance around properties. Her demeanor was just as professional as it was friendly, great combination for an overall smooth Haart experience. Couldn't recommend enough for first time buyers!

Tyrone · 16 June 2022

Agent replied · 15 June 2024

Morning Tyrone! Thank you so much for your 5-star review and positive feedback for Danielle. Have a great day!

5/5

Google

Phoebe was very pleasant. Lively to chat with and was a nice experiment

Honey · 18 May 2024

Agent replied · 15 June 2024

Good morning, thanks for your 5* review and we are glad that Phoebe was able to assist you. Kind regards Haart

5/5

Google

Emma Lou was really help and went beyond her self to make sure we got all the information needed

Paul · 17 January 2024

Agent replied · 15 June 2024

Many thanks for your kind comments about Emma Lou. Haart Newport

5/5

Google

Leanne is very helpful in managing my property , you can always get the reply from her within minutes

LI · 17 January 2024

Agent replied · 15 June 2024

Thank you for your 5* review for Leanne, we are pleased you have been happy with her service! Thanks, Property Management

5/5

Google

Emma Lou helped me book a viewing to a property recently and then showed me it and she was absolutely brilliant! She phoned me ahead of the viewing on the day to check everything was okay my end which I really appreciated! At the property, she was super helpful with informing me about the property and helping me with any questions I had. She was really friendly and made the whole experience lovely. Thank you!

Madeleine · 16 June 2023

Agent replied · 15 June 2024

Hi Madeleine, many thanks for taking the time to leave Emma Lou in our Sales Team such a lovely review, we do appreciate the feedback and glad she was friendly and "absolutely brilliant". Kind regards Haart

5/5

Google

Excellent engagement through. Emma Lou Miller is a credit to the team at Haart.

Roger · 16 April 2024

Agent replied · 15 June 2024

Hi Roger, many thanks for your 5* review and lovely comments about Emma Lou. Regards Haart

1/5

Google

At best these guys are incompetent, at worse they are deceitful. They are the worst estate agent I have ever dealt with. Numerous items in the house are dangerous, however I have bought them to the attention of the agent over two months ago, and nothing has been done. If I do want anything done, I have to absolutely hound them for weeks with numerous emails. How the whole team can be so incompetent, I really don’t know. We have been renting a house from them since September, and it has been non-stop issues. Nothing is ever fixed, emails are left unanswered, it takes days if not weeks to get back to us. Promises are constantly made and broken. We made a formal complaint more than three weeks ago, received the response seven days late with not even an apology. The response was again deceitful. It’s just wasting our time now and theirs. They don’t seem to even read their own contracts. Please do not use them. Go elsewhere.

Katie · 6 December 2024

5/5

Google

I had an excellent experience with Leanne Spiers from Haart. She is professional and attentive to my concerns, quickly resolving my issue while maintaining a positive attitude. Her dedication made me feel confident in continuing with the company. I truly appreciate the exceptional service and hope she receives the recognition she deserves.

Fahmida · 1 October 2024

Agent replied · 22 October 2024

Thank you for your feedback for Leanne! We are glad she has been able to help. Have a great day! Property Management

5/5

Google

Amazing tour and so friendly Phoebe is definitely in the right job

AJ · 16 May 2024

Agent replied · 15 June 2024

Thank you AJ for your review for Phoebe and her 5-star service. Have a great day! Newport Sales Team

5/5

Google

Chloe was lovely and extremely helpful. I cannot thank her enough :)

Summer · 16 May 2024

Agent replied · 15 June 2024

Good morning, thanks so much for the great feedback! Regards haart lettings

5/5

Google

Great experience with Olivia King. Constantly keeping tabs on the contract and making sure no problems occur. Great customer service. Edit update: Olivia came to inspect the property. On time and quickly took her photos and left. Very polite and friendly. Weve not had an inspection since we moved in in 2021 but it was over and done with within a few minutes.

Chris · 17 March 2024

Agent replied · 15 June 2024

Hi Chris, thank you for your 5* review for Olivia. We are pleased you have been happy with her service. Thanks, Property Management.

5/5

Google

Emma Miller has been incredibly accommodating and supportive so far on my journey of buying my first home with my fiancé. Couldn’t recommend her enough!!

KingdomSon · 21 July 2023

Agent replied · 15 June 2024

Many thanks for your 5* review and we are glad that Emma Lou Miller has been able to assist you, good luck with your search to find your new home. Regards Haart

5/5

Google

Danielle has initially overseen the recent purchase of our new property and her level of professionalism and mannerism has been outstanding. Thank you Danielle 😁 …

Tracy · 16 June 2023

Agent replied · 15 June 2024

Good morning Tracy, thank you for your 5-star review for Danielle in our Sales team regarding her level of service. Have a fab day!

5/5

Google

Chloe has been very helpful in my property search it was a pleasure to meet her.

Practical · 16 February 2024

Agent replied · 15 June 2024

Good morning, thank you for your 5-star review for Chloe, Haart Lettings :)

5/5

Google

Quick and organised. Chloe was particularly helpful showing us around, answering questions and helping us to do all the paperwork!

Jemimah · 18 November 2023

Agent replied · 15 June 2024

Good afternoon, thanks so much for your great feedback! Regards haart lettings

5/5

Google

Emma was very knowledgeable about the houses viewed. Knows her stuff 😊 …

Sam · 16 April 2024

Agent replied · 15 June 2024

Thanks a lot, Sam for your kind words and 5-star review for Emma Lou in our Newport Sales team.

5/5

Google

David Hale is very helpful and resolved all my issues. Everything was handled very efficiently. He is an asset to your company. I wish him all the best in his courier. Well done. Kind Regards HasanPositiveProfessionalism

Abu · 16 June 2022

Agent replied · 15 June 2024

Good morning Abu, thank you so much for the great feedback. Have a lovely day. Regards haart lettings

5/5

Google

Absolute pleasure and experience. Emma has been a diamond dealing with our property sale, constant updates and amazing amount of work in the background to deliver a first class and professional service. Can't thank Emma enough.

Jim · 16 June 2022

Agent replied · 15 June 2024

Thanks for your lovely review and comments about Emma, which is much appreciated. Regards Haart

5/5

Google

Pleased with the way and right attitude displayed by Olivia in solving the problems with my house. Very professional. Thanks Olivia.

Chimezie · 19 October 2023

Agent replied · 15 June 2024

Thank you so much for your kind words about Olivia! It is very much appreciated. Thanks, Property Management

5/5

Google

A fabulous service from the lettings team. Many thanks Dave and Chloe for keeping me updated on my application for a new home.

Stephen · 22 March 2025

5/5

Google

Credit where its due. Leanne spiers has been fantastic whilst dealing with the properties that i have carried out maintenance on. Quick to respond and liasing with the tenants to insure the works needed are carried out in time. An asset to haart estate agents. Hope to continue to work with Leanne on future projects

David · 28 July 2024

Agent replied · 27 August 2024

Hi David, thank you for your lovely review about Leanne! We are pleased she has been able to help :) Have a lovely day! Thanks, Property Management

5/5

Google

Leanne went over and above to support and help me with my tenancy end engaging with the landlord. I'd definitely recommend her

Carolyn · 19 September 2023

Agent replied · 15 June 2024

Thank you so much for leaving a 5* review for Leanne. Please reach out if we can help in the future. Thanks, Property Management

5/5

Google

Chloe has been great helping us find our perfect home, always available to help us with any questions or concerns.

Luci · 25 April 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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