Every review we hold for the Newham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotReview on James Dixon
Other than securing a tenant for us within days, credit was also given for James’ detailed analysis enabling us to make a quick decision on the offer received. He is responsive and professional. I would have no hesitation to recommend James to my friends who require real estate agent service and advice.
Richard · 15 February 2018
Agent replied · 23 October 2024
Hi Richard, thanks for your feedback. We're happy James was able to help you secure a tenant fast, he'll be pleased with your recommendations.
★★★★★ 5/5
TrustpilotLife Residential
Abby Gooptu was very polite when spoken to on the phone. He was quick to respond to our queries and acknowledged our email when asked to do so.We were impressed by his helpful and friendly attitude.
Gillian · 10 October 2024
★★★★★ 5/5
TrustpilotZoe has been fantastic,
Zoe has been fantastic and salary’s had my best interest in find . Zoe and the wider Team have been fantastic always keeping me informed and acting for me.A great agent
Nick · 20 December 2024
★★★★★ 5/5
TrustpilotThank you very much Abby
Thank you very much Abby, Renewal Department.He did a great job, he help me to renew my tenancy agreement. Abby was very helpful through the entire process and also very much supportive. It is really appreciative.
Resmi · 5 October 2024
★★★★★ 5/5
TrustpilotThank you Abby for the seamless renewal…
Thank you Abby for the seamless renewal process. I'm grateful. Emeka
Emeka · 7 June 2024
Agent replied · 23 October 2024
Dear Emeka, Thank you for leaving a wonderful 5-star review. Kind regards, Katie, Customer Relations Team
★★★★★ 4/5
TrustpilotSzilvia - Helpful communicator for helping us to renew
Szilvia was helpful in communicating our questions and counteroffer to the landlord, in which we’ve been able to renew our tenancy thanks to her.
Haziq · 14 August 2023
Agent replied · 22 December 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
★★★★★ 4/5
GoogleMy experience with Life Residential has been great. Fern has been on top of things in getting us the flat, and then helping us check in.
Though, the process has been smooth, we felt that the communication and response rate could have been better, as at times we wouldn’t know the current status of the the process or why it isn’t moving forward.
Nimisha · 10 January 2023
★★★★★ 5/5
TrustpilotUvejs Cerimi of Life Residential…
Uvejs Cerimi of Life Residential provided excellent service during the process to let my apartment. He was very proactive. He anticipated my needs and always provided timely responses and solutions. He was also very effective, efficient, courteous and professional in his work. Dealing with Uvejs was a very pleasant experience.
Ned · 19 October 2018
Agent replied · 23 October 2024
Hi Ned, thanks for your feedback. We're pleased Uvejs provided an excellent service when letting your flat, showing professionalism in his dealings with you. We're sure he will be pleased to hear of your comments.
★★★★★ 5/5
GoogleRachelle, the Marketing Manager has gone extra miles in assisting us to secure tenants and even dealing with tricky EIRC matters. She is professional and we highly recommend her and Life Residential.
Grace · 13 April 2026
★★★★★ 4/5
TrustpilotKalidass Uvaraj has been amazing…
Kalidass Uvaraj has been amazing following us!
Carlo · 26 July 2024
Agent replied · 23 October 2024
Dear Carlo, Thank you for leaving a 4* review. We look forward to seeing you again in one of our offices. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
TrustpilotI want to thank Rosita for good…
I want to thank Rosita for good service. Last time she immediately helped to organise engineer visit to fix an issue with my washing machine. Thanks!
Customer · 25 May 2023
Agent replied · 22 December 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
★★★★★ 5/5
TrustpilotTenancy Renewal via Abby of Life Residential
I have just had a tenancy renewal through Life Residential's Renewal Department. I was looked after by Abby. He did a fantastic job and handled the negotiation very diplomatically between myself and the tenant. He achieved a satisfactory conclusion for both sides and didn't falter when a couple of unexpected issues cropped up. Great job and much appreciated
Gavin · 30 May 2024
Agent replied · 23 October 2024
Dear Gavin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
TrustpilotRecommend Senior Property Manager Kalidass
I had a great experience when I renewed my contract. Kalidass is very professional and very dedicated to his work. I am very happy with his work. Thank you so much.
Claudia · 6 December 2022
Agent replied · 22 December 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
★★★★★ 5/5
GoogleWe were handled by Jonathan Pearson, who was brilliant, attentive, communicative and made the process really seamless. He negotiated a great tenacy between ourselves and the Landlord and secured us a solid 2yr tenancy which really took the pain out of moving as we could relax and not worry about having to move for a long time. 5/5 would recommend this letting agency.
Glen · 14 February 2024
Agent replied · 10 November 2024
Dear Glen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat communication!
Alisha was great at quickly and smoothly arranging some repair work that needed to be carried out in our property. Quick and clear communication. Thanks again Alisha!
John · 12 April 2023
Agent replied · 23 October 2024
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
★★★★★ 5/5
TrustpilotProperty Manager Sophie Kaur
I had the pleasure of having Sophie Kaur as my property manager for a good number of years during the time I rented my previous flat, and I can confidently say she was excellent throughout.
Ashley · 13 March 2026
★★★★★ 5/5
TrustpilotThank You to Arjin Dogan
We recently moved out of our apartment, which was managed by Life Residential, and we are still waiting for our final bills from our previous service providers as part of the deposit release process. During our checkout, our property manager, Arjin Dogan, was incredibly helpful, kind, and responsive. We experienced some difficulties with our previous property managers, who ignored our emails for weeks. I truly wish we had the opportunity to work with Arjin from the beginning of our tenancy. I just wanted to express my gratitude and contribute to her recognition.
BU · 4 November 2024
★★★★★ 5/5
TrustpilotJack is the man
Jack is a letting professional and has maintained excellent standards while looking after our property for the last few years. He's a terrific communicator and never fails to keep his eye on current and future rental issues, which as an expat landlord has been so helpful, thank you!
Jeremy · 17 January 2024
★★★★★ 5/5
GoogleConor helped me with securing my property, he was really helpful throughout the process and made all the steps really easy. I really appreciate this as moving can be very stressful and having the right support makes things much smoother. Thanks again Conor, was lovely working with you
Sharf · 3 November 2024
Agent replied · 10 November 2024
Dear Sharf, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie
★★★★★ 5/5
GoogleMoving homes can often be a daunting task, but having Kamile Mikuleviciute from Life Residential agency managing my move turned it into a remarkably smooth experience. As a tenant, it’s not every day that you come across a letting consultant who is as dedicated and efficient as Kamile!
Shamil · 27 October 2024
Agent replied · 10 November 2024
Dear Shamil, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
★★★★★ 5/5
TrustpilotAbby Gooptu of Renewals Dept is efficient and effective with tenancy renewals.Deals with us professionally. Reliable person.
Abby Gooptu is efficient and effective. Able to advise renteate
Grace · 8 May 2024
Agent replied · 23 October 2024
Dear Grace, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service by Thomas Chan
The service provided by my building manager Thomas Chan is great. The hinge on my balcony door came loose and Thomas was too kind to arrange this even outside his normal working hours just so that the door can be fixed as soon as possible. Thank you so much Thomas. Really appreciate it.
Chenbo · 4 September 2023
★★★★★ 4/5
GoogleVery nice company and people to do business with. Very helpful at all time. Especially Ralph who I have met since I bought my flat at Whitehouse building at 1998. I have been well looked after ever since.
Great great service.PositiveResponsiveness, Quality, Professionalism
Marcocm · 11 November 2020
Agent replied · 10 November 2024
Hi, thank you for your feedback! We're so thankful for all the years you've been with LiFE and are pleased to hear Ralph has looked after you ever since you bought your Whitehouse flat.
★★★★★ 5/5
TrustpilotEmma Donoghue
I have been using Life Residential for 2 years. Emma Donoghue has been helping me a lot negotiating the contract renewal and home insurance refund. Her professionalism and negotiation skill are impressive to me, with prompt reply and detail explanation on my property situation. Thanks again.
ChrisC · 12 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
